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    Apple Burlingame

    2.8 (543 reviews)
    Closed 10:00 am - 8:00 pm

    Apple Burlingame Photos

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    Abel A.

    Smooth transaction. Placed order when we were at lunch, and I was given an estimated time for pickup. Order was ready before ETA, and everything was communicated efficiently via text/email. At pickup, there was minor hiccups and a lot of sales talk trying to get us to buy more stuff. Didn't seem to genuine, just wanting to get extra sales. Overall still pretty efficient pickup process.

    Just like new
    Ronnie S.

    My son's iphone had a severely damaged screen. I have TMobile 360 coverage, but since it's under Apple Care, I had to go to Apple for repair. I set an appointment for Best Buy through the Apple website. Best Buy didn't have the parts, so they sent me to the Apple Store. My experience at the Apple Store was smooth. All the employees were super nice and helpful. They took me in as "walk in" and repair took around 90 minutes as promised. There's easy parking in a lot and on the street. Sometimes gets busy, so you might need to circle a little. Next time, I'm going the Apple Store first, if the phone within the first 2 years and it's still covered under Apple Care. No need to go the the carrier for insurance repair.

    Inside the store
    Ankita S.

    I had a great experience at the Apple Store in Burlingame while purchasing a new iPhone and trading in my old one. The process was smooth, and the staff provided excellent service. Overall, a positive experience.

    Apple store Burlingame

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    1 year ago

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    7 months ago

    The workers are so helpful and friendly to address any questions. Thanks Dustin and Gianna for your great help!

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    1 year ago

    I did not have to wait long. I was greeted immediately. I would definitely go back when necessary.

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    3 years ago

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    Page 1 of 14

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    Review Highlights - Apple Burlingame

    The staff was super helpful and was able to put in an order for a free replacement phone right away under their quality control program.

    Mentioned in 10 reviews

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    Verizon

    Verizon

    (238 reviews)

    $$

    Visited Verizon this morning to get help with my recent change of service providers. Noel was…read moreready and willing to help me out with my questions. He was very knowledgeable and patient. Thanks Noel!

    My family has been coming here since it's been there. I remember I used to always come in as a kid…read moreand my family's plan is still active (although I have a diff plan still through Verizon). I dropped my mom off here to pickup her new phone that my sister bought and when I came back they were trying to upswell and charge her for all these things she didn't need. It was them taking advantage of an elderly woman who knows nothing about tech. My sister had been on the phone earlier with them and told them she just wanted the phone. When I came in they were charging for all these things and I asked what is this and their whole attitude changed quickly. They started removing charges and items which my mom kept saying she did not want. Of course my mom is old and doesn't understand quite what was going on making her frustrated. Also their attitude was not acceptable and the chubby guy has some other issues not sure what his problem is. The manager came back and fixed a lot of the problems. I ended up calling my sister again and she said it outright that they were taking advantage of my mom and told me before I came they had a completely different attitude. My advice just do things online do not come into store. My guess is business is not good in store so they try to take advantage when a senior comes in. We won't be coming back in store ever again here. That being said I can at least say that the manager changed his attitude and made things right at the end, maybe because he wanted to go home and all this was taking extra time past his shift.

    Boost Mobile

    Boost Mobile

    (4 reviews)

    I walked into the office of Boost Mobile in San Mateo on 3rd Ave to pay my cell phone bill after my…read morecredit card company put a hold on my account due to suspicious activity. My cell phone bill is a reoccurring transaction on the card. But the big shark company which is still digesting swallowing Discover card recently, put a hold on my payment to Boost Mobile resulting on greedy Boost Mobile shutting my phone down WITHOUT warning. I received an e-mail notification AFTER the service was disconnected. A long FRUSTRATING, UNFRUITFULL, and TENSE call with the card company using a friend's phone, I was left with one option, walk into the Boost Mobile office and pay the bill in person to restore my service. We all know that all businessess charge a fee for paying late. Well.... BOOST MOBILE CHARGED ME A $4.00 FEE FOR PAYING THE BILL IN PERSON. SHAME ON BOOST MOBILE.

    I went in to this store and the young lady couldn't help me at all ( she was distracted with…read morepersonal calls)so she sent me to their new store on 3rd St in San Mateo. I explained my problem to the young lady there. She went to my account and then searched in trouble shooting for the fix. She was very patient and helpful. After about 30 minutes she had the answer and I was able to receive emails again. She was great! I did not get her name but she working at 2 PM on 13May22. She deserves a raise. She understands customer service. She has a bright future. The other one on 4th...not so much. She should be let go.

    Apple Burlingame - computers - Updated May 2026

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