Teddy was great!! I have a Samsung 10 and needed the battery replaced. No one else could help,…read moreclaiming that they could not get a battery. Not Teddy. He said he would have to order the battery. I met with him on the 6th of August, and he had my battery by the 10th, he let me know that it would take about an hour to replace the battery. I let him know that I would wait and would bring a book to read. I went in on the 11th and read my book, relaxing in the chair in the lobby. And, it only took 45 minutes! My phone is operating like it is brand new. He also gave me tips on how to preserve the battery. The location is a bit hard to find, but worth the drive from Belmont and time it took to find it. I am very pleased with the customer service and Teddy. [Easiest way to find him is to take Sneath off of El Camino.]

Fast, efficient, professional, reasonably $$, clean. I called, he was nice. I went in, he explained…read morediagnostic process. He called shortly thereafter. Easy online payment. Called back an hour or so later. Product repair. Easy as could be.

We attempted to use their services at San Francisco but when we were almost at the location, it…read moreturned out they do not have a shop there, despite appearing in Maps and on their website. We headed to their physical shop in San Mateo, which had been mentioned in the chat. When we got there we realized it had been closed earlier. We got told by call that they had a family emergency. It was later by chat when we got offered the pick up service as solution. But we didn't use it.

Fast, painless fix -- highly recommend! Cracked my iPhone…read morescreen and was dreading the whole ordeal, but this place turned it around way faster than I expected. Walked in, got a quote upfront, and had my phone back looking brand new within the hour. Screen quality feels exactly like factory original, no weird touch sensitivity issues or discoloration. Staff was friendly and clearly knew what they were doing -- no upselling, no runaround. If you need a quick, reliable screen repair, this is the spot. Will be back if I'm ever clumsy enough to need it again!

Had THE BEST customer service experience with Jen yesterday! She was so kind, patient and capable…read more Give that woman a raise!

PLEASE READ THIS before switching, buying, or committing to AT&T. No matter how good the deal or…read moreoffer is...you're going to pay the difference in headache, false promises, and horrible customer service. I switched over to AT&T from T-mobile because they promised me a much cheaper rate for my 22 business lines. There was also a deal promotion where they'd pay off my old devices up to $800 per device. a) The "seamless" transition was everything but seamless and took days and weeks of porting over numbers b) Every month the statement would look different with charges that no one knew how to explain and it was NOTHING close to what was originally promised. c) The mislead and misdirected me (frankly they didn't even know) in the process of getting my reimbursement for paying $2200 OUT OF POCKET to T-mobile. p.s. It's been 6 months and I never got my reimbursement. So in summary, I spent HOURS in person and on the phone trying to understand what the heck is going in. I never got my $2200 reimbursed after 6 months, false promises, and being told the wrong instructions every time. I paid just as much as I was paying with T-mobile and really the savings is all a sham. I finally decided to pull the plug 6 months later and lost several thousand dollars because AT&T phones are locked, btw, so you have to pay them off, which btw, they make VERY challenging to do. All in all this is a failing company. They're surviving on a thread. The only thing that's keeping them alive is their name, since they've been around for 100 years. I pray that they shut down in my lifetime; they don't deserve to be around. Never again. Please don't offer me anything, interact with me, or sell me anything. If you want to see screenshots of their stupidity and false promises, DM me and i'll gladly share. Dodge a bullet and DO NOT consider AT&T in any way, shape, or form. I get NOTHING out of this review other than the hopes that I save someone the headache, money lost, time wasted, and unprofessionalism I had to bear.

I was in yesterday for a screen protector replacement. Hasen (sorry if I misspelled!) was very…read moreinformative, friendly, honest, and helpful without being pushy. I will definitely be back to this store!

I go here for my T-Mobile Tuesday freebies and it's alright. I do miss the location further up El…read moreCamino, but I guess Hillsdale will have to do. It's a small store with usually 2-4 employees around, but for some reason I sometimes have to wait even if there's only like one other customer in the store. They've been good lately about not making people picking up freebies wait. But I've definitely had to wait almost half an hour before just because there were other customers being slow as hell. The location is on the lower floor, near the MAC Cosmetics store, kind of on the opposite side of The Cheesecake Factory. You'll see a T-Mobile logo on the outside of the mall, as it's the first store to the left after walking in from the outside entrance.

THANK YOU Vivanna!! You were so helpful and so patient with my parents. I am so grateful you were…read morethere to help them. AT&T 60 31st ave

This store scammed me into opening a line for a "free " iPad where I'll get monthly credit and just…read morepay $1. Never happened . I got charged in full every month for the financing and received no credit and also paid for the service on the line. I should've known when I bought a phone and they gave me a diff gb than the one I asked for so I had to go back the next day. Long story short, I got scammed. Scammed by the store. I called att and they told me to go to the store and go to the store they tell me to call. I went to a different store and they said nothing I can do but pay off the iPad in full and cancel the line. So I did that today. Basically got scammed for buying an old iPad for a crazy price when I could've went to Apple to get a new one. I blame myself for not noticing what's on my bill till now. These guys are scammers. Don't go to this store. It's an endless cycle. Lesson learned. This makes me want to move to Verizon or Comcast.

Unbelievable service, they saved my irreplaceable photos!…read more YeaMac was absolutely amazing! I brought in my iPhone 12 Pro Max for water damage. When I called them, they laid out all the possible paths we could take, as well as an honest assessment of whether the phone was worth saving. The staff was super nice and explained every step clearly. My phone was stuck in a boot loop (constantly turning on and off), making it impossible to perform a backup. I had very important photos that weren't saved to iCloud, so I paid the initial $79 diagnostic fee for them to open it up and assess the damage. A few days later, they managed to get into the phone and even sent me a picture of it working! They successfully triggered an iCloud backup, and I was able to see all my saved photos on my new phone. They gave me a completely honest breakdown: because of internal corrosion, making it fully water-resistant again would be costly, so they suggested just keeping it as a backup device. The Apple Store quoted me $600 for a replacement unit and refused to repair my device or recover my data. YeaMac charged me the $79 diagnostic fee plus $200 for the repair/corrosion cleaning, saving my data and saving me money. 10/10 customer service! I'd choose them over Apple any day.

Yea Mac is amazing. I have a MacBookPro 2015 and it is the 2nd time the battery is getting…read moreswallowed and causing all sorts of problems. Previous time, I toke it to apple store. It has taken 10 business days, and about $600 to repair. Yea Mac repaired it by $200 and only 2 hours. How cool is that? Besides, he has cleaned up my filthy mac and delivered it to me nice and clean which I really appreciate. For my feature mac repairs, they will be my goto shop for sure.

I went from a broken screen that affected the overall performance of my phone, but the screen is…read moreworking perfectly fine now and with great high quality, the whole process was ~15 minutes and with a reasonable price.

The experience was great with good customer service and communication and fast serviceread more

Thank you Erish and GoCell for such great service. Erish was wonderful in explaining next steps and…read morein his communication. I needed an iPad screen replacement and panicked about where to turn. Glad Yelp led me to these guys. Easy coordination for pick up and drop off. Appreciated the very quick reply to messages. Great quality and careful attention to detail. Will recommend GoCell without hesitation and will use again if needed.

I had an older flagship phone that needed a battery replacement. I contacted CoCell Mobile Phone…read moreRepair through Yelp and got an extremely fast response. The quote was reasonable, and they could do the work on the go right near my location, so I didn't have to take time off work to go to a store or service center -- which is really unique. I think this sets them apart. Communication was great, and very responsive. They ordered the part that was needed, and it also came in rapidly. So if you are looking for a service to work on your phone, I would highly recommend them.