I walked into the office of Boost Mobile in San Mateo on 3rd Ave to pay my cell phone bill after my…read morecredit card company put a hold on my account due to suspicious activity. My cell phone bill is a reoccurring transaction on the card. But the big shark company which is still digesting swallowing Discover card recently, put a hold on my payment to Boost Mobile resulting on greedy Boost Mobile shutting my phone down WITHOUT warning. I received an e-mail notification AFTER the service was disconnected. A long FRUSTRATING, UNFRUITFULL, and TENSE call with the card company using a friend's phone, I was left with one option, walk into the Boost Mobile office and pay the bill in person to restore my service. We all know that all businessess charge a fee for paying late. Well.... BOOST MOBILE CHARGED ME A $4.00 FEE FOR PAYING THE BILL IN PERSON. SHAME ON BOOST MOBILE.

I went in to this store and the young lady couldn't help me at all ( she was distracted with…read morepersonal calls)so she sent me to their new store on 3rd St in San Mateo. I explained my problem to the young lady there. She went to my account and then searched in trouble shooting for the fix. She was very patient and helpful. After about 30 minutes she had the answer and I was able to receive emails again. She was great! I did not get her name but she working at 2 PM on 13May22. She deserves a raise. She understands customer service. She has a bright future. The other one on 4th...not so much. She should be let go.

Turns out we had AAA membership for almost 20 years and I never knew it came with these great perks…read morebesides roadside assistance! I wish someone told me! Is it just me or how was I to know... Made an appointment online and Charles was the first to greet me today. You need to be a member to access their services. It was my first time at this branch and I really didn't know how things worked or where to wait. He showed me to his desk and was patient, understanding, and totally cool about everything. Processed my stuff. Got some DMV services done and was out shortly after. I was stressed about the paperwork at home but when I got there he made it a breeze. Thank goodness. Had a great experience.

If you'd love to skip the long DMV lines but still crave that classic DMV customer service vibe,…read morethis AAA office delivers. The authenticity is alive and well -- especially if you catch the rep in the far-right booth as you walk in. Brusque, gruff, strident, and seemingly allergic to basic courtesy. If the goal was to recreate the full DMV experience without the three-hour wait, mission accomplished.

I was talking to Mike today as he had called me back without delay to address the Hi Speed Upgrades…read morethat are expected fairly soon. He runs this Company Flawlessly. You want the Best in Service? And Quick response times? (Great Steady Internet Also) Look No Further! Ditch that Comcast Nightmare!

Raw Bandwidth/Mike is incredibly responsive, dependable, and goes above and beyond. What sets him…read moreapart is his deep knowledge and willingness to help, provide recommendations, and troubleshoot (if needed) until all issues are resolved, ensuring reliable and available speeds -- which is critical if WFH. Unlike other telecom companies, he's easy to reach and provides exceptional support. Highly recommended for reliable service and support.

Took my turntable in for a simple wire soldering on the cartridge. Cautioned them to be careful…read more Took 4 days. Soldering work was mediocre, but worse they damaged / destroyed my $250 stylus. They changed me $100 for a simple solder (wouldn't give quote beforehand). Explained what they damaged. No admittance of guilt or any compensation. Stay away.

I bought an LG tv from this business and it has been excellent. I had several issues that I…read morecouldn't figure out and they made home visits and solved every problem easily. Lakshmi "Latha" Natarajan is an excellent knowledgeable manager and is a lovely woman as well. She has an expert LG technician that is always on time and very patient

Cecilia Diaz was incredible to work with throughout our home-buying process with Patelco. My wife…read moreand I fell in love with a home and knew we needed to be competitive with our offer, and Cecilia helped make that happen. She got our pre-approval done quickly and even took the extra step of calling the listing agent to put in a good word for us. Throughout the entire process, she was responsive, polite, organized, and always available to answer our questions. She helped us navigate all the tricky to-do items and made what could have been a very stressful experience feel seamless. We closed on our home in just 21 days, and we feel great about our loan. We are thrilled to be first time homeowners and could not be happier with Cecilia and Patelco. I would 10/10 recommend her to anyone making their next offer on a home.

This is where I bank for many years now . The branch move from Westlake area to the gellert area in…read moreDaly City . It is more convenient now because of many parking spaces on the area where they move .service is always good to great .

I needed an outlet installed ASAP, did a quick search, and found Lloyd Electric. He was on time,…read moredid the job quickly and thoroughly, there were no unexpected price changes, and I even learned a bit about the electrical system of the house as he did the work. Overall, he's a great guy, a knowledgeable electrician, and we're already planning on hiring him again for more work on the house.

Seemed nice enough, but no follow-through, and then avoidance…read more Came out to look at a small job, (nearly an hour late) said it would take him an hour or so, and he'd be in touch; if we didn't hear from him early next week to give him a call-- We waited, no word from him, so we called, left a message, then a few days later, another, then another week goes by, and another two messages. Not only did he not return calls, but after two weeks of trying to reach him, he wasn't even answering the phone! I file that under totally unprofessional. Not taking calls is one thing, everyone gets busy. Not returning one call, ok, but 5 or 6? Wow. This is often the first step in many contractors or other workers coming in to do other work, so this delay was delaying everyone, and pissing me off. If you can't do it, then say so--or just say, 'hey, there are a lot of really big jobs out there that I'd rather do, because they're going to pay more." and I'll go find another, more professional electrician. Oh, I did that. And when they came out, they did a MUCH more thorough job than the quick eye-balling this guy did, and made SURE to look at the wiring and the rest of the house before saying something was safely possible. I should have known by the "oh yeah, yeah, that's no problem, sure sure..." I kept hearing. I won't be calling a 6th time.

I wanted to share how incredible our experience was with Xochitl Montano. She recently helped my…read morefather and me open new accounts, and she also walked me through refinancing my car. Her customer service throughout it all was outstanding. She is so warm, caring, and professional. She gave us her undivided attention and made us feel genuinely welcomed and valued. Employees like Xochitl are rare, and she is an absolute asset to the branch!

Luis is amazing and very talented . The staff at San Bruno…read moreis very helpful and I enjoy visiting the branch. Thank you

AAaaaaaaaahhhhhh!!!! I love these guys!!!! We had Comcast for the longest time, and stupid me set…read moreus up for automatic billing because I was sick of trying to navigate their online payment system. I think they make it a pain in the ass on purpose because they hate humanity in general and their company bigwigs nourish themselves on the mental anguish of their customers. Anyway, one fine day I was looking over our credit card statement and noticed that our Comcast monthly bill had just magically bumped itself up from the neighborhood of $45 to over $70. What in the fresh fuck?! Thanks for the heads-up, assholes. So I got ahold of Steve (hi Steve, you are awesome) at Coastside Net and he set us up with their Surflink package which also includes a home phone in addition to interwebs (I haven't had a landline phone for like 10 years, whee!). Screw Comcast....now we're back to paying something like $45 a month and our internet speed and reliability are vastly improved. Downloading Brazilian fart porn has never been so easy!! Wait, forget I said that. Anyway, I highly recommend these guys! And it's an added bonus that we can feel good about supporting a local business instead of big raunchy corporate Comcast.

We love Coastside Net- it's soooo inexpensive compared to other companies and works much better in…read moremy opinion. We hardly ever have issues with our fast internet and are heavy users of Netflix, HBO GO, Showtime Anytime, etc. I've had services through Comcast, Verizon DSL, and Time Warner in the past and every single one of those providers lost contracts with my family because of how badly the companies were ran. This small, local internet service provider is amazing and is one of my favorite things about living in HMB actually. I mean, if this town isn't going to give young people a one screen movie theater (WHY NOT FOR THE LOVE OF GOD!?) or adequate places to shop at least we have fast and cheap internet, right? I like Coastside Net so much that I have been guilty of waving to it on my walk to work back when it was located on Main St.