Cancel

Open app

Search

Verizon

2.6 (152 reviews)
Open 10:00 am - 7:00 pm

Services - Verizon

Internet service providers

Verizon Photos

You might also consider

Recommended Reviews - Verizon

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

The issue resolution form does not work.
Shyrin K.

I wish I can come back to say Verizon addressed my concerns after reaching out to them so often. They have ignored me. No one has reached out to offer any information or feedback to my complaints. Avoid.

1:40pm check in-  "Currently with a Specialist"   2:00pm screenshot, ---still not with a specialist.

See all

3 months ago

My husband and I went to upgrade his phone today. We were greeted very friendly by Mohamed. He provided us with great customer service!

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 months ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 0
Thanks 0
Love this 0
Oh no 1

9 months ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 0
Thanks 0
Love this 0
Oh no 1

3 years ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 1
Thanks 1
Love this 0
Oh no 0

11 months ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Lil P.
0
54
0

1 year ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Peter C.
74
294
174

1 year ago

Very happy with the staff and service here. Have had good luck here for years and will continue returning

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 3
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Oday O.
0
19
11

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Jay Z.
250
52
25

4 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 0
Photo of Chiara L.
384
35
27

3 years ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 1
Photo of E K.
0
29
5

2 years ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

4 years ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of John M.
42
48
7

4 years ago

My favorite Verizon store ever !!! Thank you Hao and staff for setting me up , you made me shine with my client, I so appreciate you !

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Rexter C.
26
24
21

5 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

3 years ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Frances B.
6
163
196

4 years ago

Not open during posted hours, both on door sign and posted November calendar hours on door.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Verizon S.

Verizon S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jenny L.
30
143
63

16 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 4

Ask the Community - Verizon

Review Highlights - Verizon

I got BRANDON, and I gotta tell you, he was great.

Mentioned in 2 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Mobile Phones 2,573 times last month within 15 miles of this business.

Verify this business

T-Mobile

T-Mobile

(13 reviews)

I needed support after buying a new phone. I called for advice.The person that answered identified…read morethat he was the manager. All I want was help in configuring the new phone. I am a senior citizen . I was told he was not trained to help to answer tech question. He was rude disrespectful. calling T mobile the problem was solved in 5 minute. The staff in general is excellent but beware of the managment.

DO NOT GO TO THIS LOCATION. They will try their absolute hardest to sell you "free tablets" and…read morewhen you decline how many times.. you will go to a corporate store and find out they added two tablets w/o permission. (Story time) I went to just add a line & get a new phone for my mom. I wanted to transfer her metro # to T-Mobile since it's under the same company now. (Go figure right?) ANDREA from the start was quoting me outrageous numbers w/ these "two free tablets". It went from $60 w/ just the iPhone to $320 since the tablets were including taxes? How did it jump $250+ for the taxes and tablets that weren't even Apple. I declined because I know these tablets aren't really free. Fast forward I decided to get my mom an iPhone but here she goes again try to upsell me w/ cases, screen protector & a charger. I declined but she kept bugging so I know these workers work on commission I gave in but had her adjust the prices. When we completed the transaction she said my mother's metro # takes about 24 hrs to transfer... that didn't sit well w/ me. How does it take that long when there under the same umbrella.. I asked the manager and he straight BS'd saying some reason Verizon is instant I left the store but my moms # still didn't transfer and I had a gut feeling something was wrong. My moms # is so important my brother is disabled and all his appointments/therapy is connected to that # she's had for 30+ years. So I jst called T-Mobile @ Serramonte just to ease my mind. They checked on the transfer and they told me there was an error and the worker should've checked. At 8:15pm I rushed to the Serramonte store to try to fix it. & guess what else Andrea did... upon checking my account she added two tablet lines after I already told her no. The tmobile expert graciously helped me through it all.. taking off the 2 tablet lines I never got, transferred the metro # that took minutes because Andrea didn't check. the tmobile location at Tanforan is a third party & they will try there hardest to upsell you. STRAIGHT SCAMMERS DO NOT GO HERE. I included the quotes Andrea gave me.. if you take a look @ monthly payment this number is wrong $291 is not my monthly payments it's $245. She quoted me $372 w/ the new iPhone. Turns out my monthly payment is actually $301 W/ the new iPhone. She hid the two tablets in the differences STRAIGHT SCAMMERS DO NOT GO HERE. They will add lines & tablets w/o your knowledge. Always go to a corporate store!!!!!

Metro by T-Mobile

Metro by T-Mobile

(42 reviews)

$$$$

Denise, Megan, and Vinh were all respectively super fantastic at helping me out! I walked into…read moreMetroPCS looking to switch from AT&T, since AT&T kept raising my rates every year. Denise explained the payment system clearly and in good detail to me, and told me about the latest promotion on getting a free phone if I switched. I was sold. A few days later, I came in to switch, but there were a few problems because my brother was the owner of the plan, and he didn't know his PIN. Vinh walked my brother on how to get that information over the phone. I totally commend Vinh for not losing his patience throughout the process. After I left the store, my brother was able to call AT&T and get their team to talk to the MetroPCS team to do the switch over. A few days later more, my new LG K10 kept on restarting randomly during the day, and it was pretty frustrating. Admittedly, I read a few forums online, and they suggested getting a new battery, so I came into the same MetroPCS yet again, and Megan and Vinh were able to painlessly swap out a battery for me... Except...that ended up not solving the issue. Finally, I came in today, since I talked to a lady on the phone, and she said I could come into MetroPCS to get a diagnostic test on what was happening on my phone. I came in with the intention of waiting for a while, but to my relief, Denise and Megan took one look at my situation and told me just to switch out the phone to a new phone. Hopefully there shouldn't be any more issues, but if there is, it's on the phone (I'll just give up and buy a new one), and not this team. The group of people who helped me out here were amazing, patient, and kind when I interacted with them! =) Thank you all for making this as painless as possible!

Ok so last month I went in there with 60 dollars told them I need a phone with months service…read moreunlimited I said I can owe u 20. So they gave me Motorola 124 built in gigs terrific. Then month past I said I need another phone I need to work twist. I went in there said here's the 20 I o u now I got 47 dollars I need another Motorola and months service unlimited. He ack like he didn't do it sorta I said dude visible mobile is 25 unlimited wats up with the scammer alert radar. U can do me 47 and the Motorola. They did it first month 30 dollars after that 60 a month. Wat the ill just go in each month with 50 and get a phone with unlimited and Motorola build in 124 gigs u got room all day. Don't let them work u.threre just typing in info with prices. If u r good u can make them give u a phone every month and all u pay is 50 unlimited. That's were I'm at. That's the least I'm excepting from any metro store let alone they use your money go to the Verizon store add a line and get premium phone they desire. They just add lines wen ever they want . For other people they try n get hundred dollars plus and give u basic phone. And they it's unlimited iitlb like 45gig high speed den might lag. But unlimited means unlimited y are they not fulfilling the agreement plan discussed. Always peaking around the corner. Can u just sit still so we can see exactly wat we are buying. It's like playing tug a war with your own 25 dollars unlimited visible phone service available for u. Beats metro trying to I guess cut u deal. They definitely fulfilled my 47 dollar tap I wasn't trying to go no more. Hope this helped any Motorola built in 124 gigs naturally is a great fantastic phones excellent speed and downloading software. Battery life is golden. Don't fall for the hype b the person u can b demanding yr price and if u got to owe them 20 then wen u bring they 20 have like 35.50 and tell them u desperately need a new phone with service and go bue who who like a baby. Den to no yr hella serious like baby and prolly feel sorry for u cuz u start complaining bout buying a phone with no kind of free case. Wat kind of bizness is this. Make them feel bad for any reason. 25 dollars we have unlimited y r we paying more then that. Bananas million dollar coins. Who's in

Verizon - mobilephones - Updated May 2026

Loading...
Loading...
Loading...