I had a wonderful experience with Zoom I.T. (aka, Jeremy Ambrose). Jeremy was very responsive, agreed to meet at a location convenient to me within a matter of hours, and did a quick and free diagnosis on the spot. He has invested in a nice tool that allows him to very quickly test all of the systems in your computer and then let you know right away what issues might need fixing. This will save you a ton of time! He was thorough, responsive, and knowledgeable, and I would definitely use his services again. He also went beyond the call of duty and dispensed a lot of free advice on how to improve the performance of my computer, taking the time to show me how to install some parts myself if I ever needed to do so. If you need someone smart, reliable, and with a lot of integrity, definitely use his services. It was refreshing to work with someone so helpful. read more