In The Moment Computing

(114 reviews)

I needed some help cleaning up my Unifi system and my in home wiring. Contacted them and they gave…read moreme a reasonable quote and were able to squeeze me in due to a cancellation in their schedule First they came and mapped out my cables and tested their quality. I had them replace an older Aiphone intercom with Unifi access and they came and installed a Unifi door reader, cleaned up my door strikes, installed a unifi in wall in a rental unit so we could pass through an additional POE port to a Unifi intercom and then came up with an idea to consolidate my networking gear in my garage so I changed scope after day 1 to include that and also setup a gate hub automation. I also had them do a new cat6 run and they did a great job with that as well as patching up the holes from older cables. Great communication - they know their networking and Unifi gear and I would recommend to others looking for ethernet/wireless/security cameras and expertise with Unifi gear.

5 stars for Cable Schmable. When I first contacted them, I asked about repairing the coax in my…read morecondo so I could set up a MoCA wired backhaul. Rather than trying to sell me unnecessary work, they explained that my internet provider might repair it for free. That honesty immediately stood out. After doing more research, I decided against the coax setup and called Cable Schmable for a full home-network installation instead. They recommended a high-quality system at a fair price and were able to schedule the installation quickly. I unexpectedly had to stop the work midway through the installation, and they were extremely understanding. They even declined payment when I offered to compensate them for the interruption. They returned the very next day, finished everything, and did an excellent job. I now have blazing-fast, reliable internet throughout my condo, and the gateway they installed has great features, including built-in ad blocking. Honest, knowledgeable, responsive, and professional. I would highly recommend Cable Schmable.

Smart Home System Solutions

(46 reviews)

Yes. Everything went well. The issue was solved as expected. My experience was excellent.read more

Sergii visited my rental to quote my project. While on-site, he provided troubleshooting and next…read morestep guidance to my renter, even offering his router for overnight monitoring. His pricing was in line with the best quotes. We're pleased with the resolution. Highly recommended.

CallTech

(47 reviews)

Orkhan installed a full Ubiquiti network system in my home, including multiple Ubiquiti Access…read morePoints that provide excellent Wi-Fi coverage throughout the house. He also set up a complete surveillance system with Ubiquiti UniFi Protect Cameras, ensuring clear video quality and reliable monitoring. In addition, he installed a professional door access control system using Ubiquiti UniFi Access, allowing secure entry with key cards, PIN codes, and mobile access. He configured everything perfectly, including the network rack, patch panels, PoE switching, and cable management, making the entire setup clean and well-organized. Orkhan also handled the installation of the router, firewall configuration, and remote access setup, ensuring the system is secure and easy to manage. The work was done professionally, on time, and with great attention to detail. Everything is running smoothly, and I highly recommend Orkhan for any networking, security, or low-voltage installation projects.

Orkhan completed a full Ubiquiti network installation in my home, including two access points, a…read morePoE doorbell, chime, seven security cameras, and extensive low-voltage wiring. He was fantastic to work with throughout the entire project. He took the time to understand what I wanted, helped design the network layout, recommended the right equipment, and was always willing to listen to my ideas and work through different options to find the best solution. His attention to detail and willingness to collaborate really stood out. I highly recommend Orkhan for any low-voltage wiring, networking, or Ubiquiti installation. I wouldn't hesitate to work with him again.

Wiztec

(48 reviews)

These are great guys. They are not the cheapest but they get the job done right and will come back…read moreif they missed anything. Don't go for the cheapest. Get the job done right with Wistech!

I recently bought a new home and the previous owner was using dish satelite internet with no…read moreco-axial port within the house. Berik was great, as we scheduled an free estimate tour of the house and chatted about the potential home networking options. I appreciated Berik's time and thoughtfulness as we walked around the different rooms trying to figure out what was the best setup. Once we agreed to have the co-axial port installed in the living room, Wiztec was extremely fast and diligent on completing the work. I am very happy with the new port and would highly recommend Wiztec!

Regent5

(149 reviews)

We had a great first meeting and were waiting for a quote that never came. We were straight-up…read moreghosted. We reached out multiple times in a variety of ways and never heard back. We can only speculate that somehow our project needs were not big enough for them to want to work with us? We can't know what happened because they simply stopped communicating with us. Sad but true. For this reason, I have to say their business is not to be reccomended.

Wow just realized I never updated the review. After paying Cham to come out, and to come back, and…read moreto come back, and to come back...each time a new person who complain d bout the last persona work. I finally gave up and went with another service. He was great when it was new and a big bill. Not great when you need to get his worked fixed right.

My Network Solution

(73 reviews)

Len recommended another router which would serve my needs better and he helped me install it today…read moreover the phone. We checked all my devices that rely on Wi-Fi and he straightened out some printer issues I was having. Everything is working great now. I highly recommend Len.

Len provides amazing tech support. He recently installed my new computer. He backed up existing…read moredata from the old system, set up the new system, created a user account, applied system updates, migrated data onto to the new system, reinstalled licensed applications, migrated bookmarks and site passwords, installed the printer and scanner drivers, performed wire cleanup, and confirmed that the new system was operating to my liking before he left. He is terrific at diagnosing difficult problems and solving them! Previously, he helped with my husband's computer needs, our TV issues, and other Internet issues. Len is the person we call for all our network needs!

Superior Home Theater Installation

(246 reviews)

Used Superior Home Theater Installation for my 65 inch panel installation. Got a fair price quote…read moreand within a week they came out. Nice and knowledgeable, did a great job installing the TV flush to the wall while hiding the power and other cord via some clever techiques. Wife loves it as do i. If you are looking for home theater installation and purchasing expertise this is the team. Will be using again once i replace another panel this year. Recommend

Thought I needed to replace home theater speakers in the ceiling but they were able to recalibrate…read moremy receiver and adjust a couple speakers somehow in the ceiling to remove static. Now sounds great.

Blossom Hill TV

(158 reviews)

This review is way past overdue, please excuse me. A few years ago, I had called Tony out here to…read morehook up my flat screen tv with the stereo components and yes, I still have VHS as well. So I would have surround sound theater mode with all my components, CD player, etc,etc. He told me my old tv, not flat screen, a Toshiba, had more ports to hook to, but the newer tv's do not. Wow that's a shock! He did a great job and had the necessary cables, optical, and the price was fair. I'd call him in an instant if you need someone capable, pleasant and bends over backwards to please you. I have had other tv repair people here, didn't get quite the same service, but they charged for it anyway. If in doubt, call Tony!

Great experience. Came out today and put all my wiring inside the walls. It looks so much nicer…read morenow and my TV is much clearer with decent connections Very happy...and I got a referral for a handyman that I needed

Bay Area Tech Hero

(210 reviews)

Worth every penny, and I'd hire this team again in a heartbeat. I even recommended them to…read moreneighbors in our complex going through what I was. My problem? Xfinity kept telling me the "new" box was going to easily pump wifi through my whole house. It never worked and we had multiple dead spots in our house, where wifi never reached. We ended up trying several things, included a second network setup using Google Nest routers. That also didn't work great and we suffered for years. So finally got fed up, and I called BATH and told Ari what the issue was. He gave me a budget, which I bristled at, at first. Then he walked me through a likely fix, which involved a couple routers networked so that I had independent wifi running on both floors of the house but on the same network. The tech came by and was super nice, and walked me through what they were going to do. I was cautiously optimistic. When they were done? I almost cried at how well everything ran through my house. They even set me up so I had ethernet directly to my gaming PC, and direct into my TV and Xbox. I have not had a single issue since (beside Comcast caused outages), and have blazing fast wifi throughout the house (I pay for the gigaspeed Xfinity). I'm finally utilizing the speed as sold to me by Xfinity. Thanks so much BATH. I really appreciate it. I was super impressed with the emails, the invoices, techs being on time, and just the overall professionalism. It was worth the extra few bucks.

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

Bay Area Wire Guy

4.4

(50 reviews)

James and his team did a great job on all of the low voltage wiring in our home remodel. He…read moreinstalled, ethernet, coax and power for automatic shades. Everything worked and was clearly labeled. His crew worked hard over several days and completed the job quickly.

Knowledgeable, easy to work with, efficient and reasonably priced. All work was done meticulously…read moreand as requested.

It's Binh Repaired

(633 reviews)

Super knowledgeable and friendly guy with very fair prices!…read more I came to Binh with a PC that just refused to turn on despite days of attempted troubleshooting. Within a single afternoon, he had diagnosed the problem (dead CPU) and ordered the replacement parts needed to get it back and running. I was anxious about leaving my PC with another person for the first time, but he was super communicative and happy to answer any questions throughout the entire repair process, which really helped ease my worries. I'll absolutely go to him for all my future problems (God forbid, LOL), and I can't recommend his services enough!

This review is for a service inquiry, he was very rude. I would not recommend. Had a very…read morecondescending attitude and wasn't helpful at all. Edit: since he wanted to misrepresent things in his response, complete unedited screenshots of conversation attached. I'm a potential customer, not a verbal punching bag. Note that he's worded his entire response as a victim, you can read the entire inquiry and decide if he's truthful or not. Update: Binh starting texting my private phone number with harassing messages. I had to report this conduct to yelp. Also I did share his messages... with yelp. Blocking someone is usually an indication that you no longer wish to receive further communication from someone. Not to Binh! He'll use your personal information in whatever unprofessional manner suits him.

PostNet

4.5

(304 reviews)

My go to place for passport photos, fax important documents etc. great customer service and get…read morethings done in timely fashion. Strongly recommended

I needed some documents quick, on a deadline, and I came in to get help scanning and sending me a…read morefew files. The "emailing" of the files was $2, on top of the cost per page to scan. The process was quick and easy, staff was very helpful and efficient. I appreciated that it was pretty much full service.

Century Graphics

(57 reviews)

I was blown away by how easy it was to communicate and work on a T-shirt project with Marshall. He…read moreis transparent, communicative, and anticipates customer needs. I was most impressed by his efficiency. It was the fastest t-shirt process I've ever experienced. Also, bonus for the fact that they prioritize schools and understand May-hem scheduling. I will be highly recommending them for future projects. Can't wait to see our T-shirts!

Fast response, easy to work with, good prices, friendly team. Definitely will use them again &…read morerecommend them

Oakmead Printing

4.4

(41 reviews)

I needed plastic badges to match those of a previous vendor (see photo.) A Google search turned up…read moreOakmead Printing near where I live. I went there and spoke to Tony Ngo, a very polite gentleman, who took my sample and turned out seven beautiful new ones. These are two-level badges, a silver design level over a blue plastic core. They also include a two-piece magnet on the back (one permanently attached to the card) to hold the badge in place through your shirt. I will definitely use Oakmead Printing for our future badge needs.

I used Oakmead Printing to print collateral for work for about a decade and had always found them…read moreeasy to work with, quick to deliver, and competitive in pricing. Tony was always within a phone call away to answer any question I had and patient. If I am asked to recommend a print shop in my next job, they would be the first on my list.

ePhone Services

4.6

(217 reviews)

•$$

Highly recommend Ephone Services! Took my DJI Mini 3 here for a repair and they were incredibly…read morefriendly and professional. They fixed it super fast and it works perfectly now. Great service all around!

Masood really knows what he's doing. He repaired my severely…read moredamaged mavic 4 pro with no parts needed. I thought the gimbal was for sure ruined but he managed to put it back in place and even fixed a wrecked obstacle sensor. He's truly skilled in drone repairs and I would go to him again w/o any hesitation.

MacFixed

See more unrecommended reviews

(295 reviews)

MacFixed took care of my computer day of- fixed the screen which my dog had bit! Parts were ordered…read moreand the computer was fixed within a week! Great communication and quick turnaround. Would go to them again. Thank you!

1. They do not use genuine Apple parts as claimed. The replaced display is really dim, has a green…read morehue, and flickers as compared to genuine Apple screen. 2. True Tone is not available with their after-market screen. They did not tell me this beforehand. 3. The repair person, Alex, threatened me multiple times to take away my computer while I expressed dissatisfaction with the new screen. In addition, he made me feel physically endangered while I deliver and pickup my computer at his home office. He loves to brag about his experience and gaslight customers when his work does not follow through. His ego is too big for the quality of work he does. As we can see in the other comments, he likes to threaten his customer, such as suing them for leaving a bad review. 4. In the end he put back my old broken screen without my permission, and refused to refund me the full amount.

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119 reviews that are not currently recommended

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Julio C.

16 years ago

After reading other reviews, I took my laptop to ITM Computer. It did not start properly. Being in the web development industry and having several computers, it's always good idea to find a reliable hardware repair company. That was my thought when I first approached ITM. Letizia, the person who answer the phone calls, told me to take the laptop to the ITM office. Once there, she made me fill out a form in the lobby of the office building explaining the problem and with my contact data. As I always do, I asked to be called with an estimate before they do anything. A few hours later, a technician named Mark called to ask for the laptop's main password. I had already written down this data in the form (since they ask me to do so), but I gave the password to him again. Some time after that, Letizia called to say that the laptop was ready to pick up. It will be $100. I didn't like not have been called before with an estimate. This time I entered in the office, a little one-room space in one of these multi-offices' buildings. In the tiny space there were the two desks of Letizia and Clyde, the owner. Mark, the technician who called, was not there. I asked Clyde politely to explain me the causes of the problem and how had they fixed it. He says that they had run the CheckDisk feature of Windows to fix some damaged sectors of the hard disk. Being familiar with this feature since the MS-DOS times, this solution seemed a little weird to me. But the fact was that the computer seemed to work properly. So, 100 dollars for having a CheckDisk done (for anyone not familiar with it, it is a feature of Windows that takes 2 seconds to set it in your computer). They say it took one hour of labor. Clyde tells me that, apart from this issue, the computer looks fine and it will probably be o.k. for a long time. Well, one week later my laptop crashes again. Same problem: it does not start. I've called ITM. I explain the situation to Letizia. She tells me that she has another client on hold and that the technician will call me back. A few minutes later, Mark calls. I explain the situation again: I paid $100 and my computer is not fixed. He "guesses" that maybe the problem is the hard drive, and that he will charge me 50-80 dollars for a replacement and nothing for the labor. If it is not the hardware, he thinks I would better buy a new computer (this one is a two-years-old HP Pavilion). I politely tell him that I am very disappointed with ITM. I don't think their behavior have been professional and ethical with me. They made a wrong diagnostic, didn't give me an estimate, did not fix the problem and do not response properly when I complain. Mark tells me that "he is just a technician", that he will speak with Clyde about it and that Clyde will call me. Since then, I've had no news from Clyde. Being an entrepreneur myself, I would had been happy to write a good review for ITM and help a small company grow. Unfortunately their behavior has not been correct and I cannot recommend ITM to my fellow yelpers. UPDATE. One day later, I update the previous rating from 1 star to 4 stars due to the fast and ethical response I got from Clyde. A few hours after speaking to Mark, Clyde called and invited me to have a free diagnostic. I went back to his office and meet with him and Richard, other technician. After one hour trying, Richard was unable to determine the cause and the solution of my laptop's problem. At that point, Clyde offered me to have my money back since the problem was not fixed. I appreciate very much the interest and attention Clyde has showed in order to solve my complaint. As I told him, there is no shame in recognize that sometimes one just don't have the solution. On the contrary, it shows professionalism and respect for your client. On top of that, it maintains your reputation intact so the client will be sure that you are a trustworthy professional. read more

Steve A.

15 years ago

During the process of changing out my laptop's HDD for a larger one and formatting the new internal drive, somehow my external backup drive became corrupted and inaccessible. All I got when trying to access the external drive was the message "Your drive is not formatted. Do you want to format now?" A sick feeling welled up in me. The external drive was physically fine, but the partition had somehow become corrupted and would not let me access the contents, which contained over ten years of digital images as well as several recent image backups of my laptop's HDD. Since I have never found myself in this predicament before, I didn't know where to look for professional help. A Google search of data recovery services yielded many names - too many to deal with. I looked to 'Yelp' for assistance in narrowing the list. This is where I discovered 'ITM Computing' and found them to have a high customer rating. I went to the 'ITM' offices on Stewart Drive in Sunnyvale and met office manager, Lisa Fernandez, and technical engineer, Nick. Lisa and Nick were very friendly and professional. After explaining the events preceding the problem with my 500GB external drive to Nick, he went immediately to work on examining the drive. It turned out that the recovery program Nick used to examine the drive was going to take more than four hours to run and he advised that I should check back the next morning for a status report. Unfortunately, the next day's report was not good. ITM's technical engineer, Frank, explained that they were unable to access or recover the data on my external drive. Lisa and Frank gave me contact information for another data recovery company with clean room resources that could take the recovery to the next level. Since 'ITM' was not able to recover data from my drive, I was not charged the normal $200-250 fee. Even though my first experience with 'ITM Computing' did not end with a successful data recovery, I would highly recommend them to anyone as this experience left me with a sense of respect for their integrity, professionalism and compassion. This in spite of my deep disappointment for the loss of access to my backup HDD. Thanks again Lisa, Nick and Frank. Now I have to decide if I can live without the ten years of digital photos or if I can afford to take the next step in data recovery. Sincerely, Steve A read more

OLADAYO O.

17 years ago

There are too few businesses that carry out their functions while also heeding the sincere moral obligation we expect of decent people or teams. Frankly, I never saw one such business in California until about 3 weeks ago when I dealt with ITM for the second time. After I spilled water on my tablet PC and haplessly fried my motherboard in an unsuccessful attempt to repair the system myself, I checked in my tablet PC to Clyde's team. I wanted a quote instantly so I could lock in a price and have them commit to a "no-change-in-price-or-timing" term -- you know, the kind of terms in a terms sheet a la business as usual; sort of risky but that's the nature of hedging. Anyway, ITM got back to me with a quote, but they stated that this could change. This was the exact response I did not want, because -- in my mind -- I thought: 'of course, they'll return and present a more expensive quote'. So, I asked them to send me a "definitive" quote. And they did...yet, Clyde stated again, that this could change since I wanted a refurbished part as opposed to a brand new part whose price is known to be more fixed than the "refurb". In any case, after a few weeks or so, I was stunned. Really, I thought it was a prank. They fixed my computer and sent me the bill. It was a reduced charge; indeed, price changed and the price ITM got from its parts supplier was lower than the initial quote -- and ITM went ahead to make this known to me, asking that I pay about $100 less than had been anticipated, when, frankly, they -- like most other businesses -- could have just kept quiet and let me pay the initial higher charge. But they did not! Indeed, I find this very exemplary. I think I have seen one or two honest businesses but seldom the kind of honesty that has to do with money -- especially when a client was just about to write a check for a higher "figure". Wow...so far, these guys are good - in many respects if not all. Pure and simple! I'm in awe and am still pleasantly surprised. Hopefully, other businesses (and even individuals) in the area and yonder will take a cue from ITM. How lovely that would be! read more

Sandra M.

18 years ago

I have had a long and happy business relationship with Clyde, which began not long after he began his business. I wanted to share my impressions of him. Clyde has a sweeping knowledge of the entire computer & electronic industry (it never ceases to amazes me). I admire his professionalism, his happy, calm, gentle personality (he is truly one of the good guys in this world), his flexibility, and his ability to alleviate severe panic attacks! Clyde has totally been there for me daytime, evenings, and weekends, when I was sure I just did some stupid thing that resulted in the loss of all the information on my computer. He has also constructed a computer for me, program by program, that I feel is secure, has a really great spam protection, and also has bells and whistles that Clyde offered to install because he knew would lighten my work load. He has also been open to installing programs that I have seen discussed somewhere and like, provided they are safe, do not interfere with my other programs, and that there aren't better ones available. I love his premium service plan that provides me with remote tune-ups and at least one on-site visit every year. It keeps my computer very up-to-date in all ways. Clyde keeps completely current on all issues concerning not only computers but also telephones, palm-type devices, etc. He holds conferences and training events frequently that deal with a variety of electronic programs and gadgetry. He will even teach you how to use Send Out Cards (and gifts), a great program that will let you send cards and small presents to family, friends, and clients. For my birthday late last month, I received a lovely card and some goodies that were so exquisite that they were gone in just hours! Clyde is, in short, just the very best. It was my lucky day when I found and signed on with him. You will not be sorry if you do, too. Sandy M. read more

Madeleine N.

17 years ago

The gap between my dependence on technology and my knowledge of it is dangerously extensive, and Clyde and the ITM staff have served as a most reliable bridge. Clyde's been helping my family ever since I can remember, probably around twenty years. He has set up multiple home and office networks for us, helped me find a quick, light, and affordable laptop when I went to college in Washington DC, and now as I begin graduate school in Missouri he has been more of a help than ever. In the few days preceding my departure to school, he: 1) personally met me at Fry's Electronics and inspected laptops and printers with me until we found and approved of ones that were suitable to my school and personal needs AND budget 2) transferred everything from my old computer to my new computer 3) armed my computer with back-up programs, virus protection, cleaning and updating tools, necessary software, and personalized applications such as YouTube downloader, WordWeb, media players, convenient browser settings and general system organization and simplicity 4) synched my Blackberry and iPod 5) packed and shipped my printer 6) worked at all hours (was working at midnight the day before I left) to ensure my projects were finished in time 7) REMOTELY (over the phone) walked me through the setup of a wireless network in my apartment and my printer 8) very calmly and pleasantly accepted my frazzled state and not only met but exceeded any reasonable expectations for what I had to get done in such a short amount of time. On top of the ability to provide prompt, effective, and genuinely amicable tech service, Clyde helps anyone from ages three to eighty, in any lifestyle from college or professional to home and office, in any location from his office in the South Bay, CA to the East Coast to the Midwest, and with any problem from the physical to the virtual. Few can claim such a broad domain. read more

Jennifer L.

17 years ago

Good quality IT support is very hard to find these days. I have worked with several in the Phoenix area and have not had any luck. A friend from California recommended ITM Computing as they also have remote support in addition to live support. I had already read many of the reviews on Yelp before I made the call. When I called I was amazed at the quick response from this company. When I deal with local IT personnel it takes 2-3 days for the professionals to find time to fix my computer. ITM Computing was on the phone within a couple hours aiding in my issues. They were able to successfully resolve my problem all over the phone!! This is a major advantage for me as I can not find the time to bring my computer in to someone to have it looked at. Not only did they resolve my issue, but they increased the computer's performance as part of the whole deal. I know that I will continue to utilize this excellent remote service for my own IT needs. One thing I did notice were the reviews about the location of the company. As I have never gone, being in Phoenix and all, I have never experienced this. Although I will say I noticed the address is now different from the original address so I bet the actual office address is now listed. I am glad I decided to experience the company for myself instead of just taking the word of the two 1 star reviews. If I had, I would never have experienced the exceptional customer service and support from ITM Computing. read more

Karen M.

16 years ago

We are a small business with very modest IT needs, but they are crucial to our operations, and security is paramount. We previously had an IT professional to keep our systems current, running and "clean", and it was a disaster! The bills came regularly for "tech support", but when we actually needed it (always an emergency!), he could never be found. What a difference when we contracted with ITM and Clyde! After assessing our needs and reconfiguring our systems to function as expected, they have been a dream! When there is a problem, not only can they be reached 24/7, but they get back to you right away and most problems are fixed over the phone, remotely, or, if required, "on site", usually within 24 hours. In addition, Clyde and his team keep us abreast of any new technologies which would benefit us, consult on new computer purchases and recommend strategies that will improve out IT functions. They have never steered us wrong!!! ITM is a rarity these days, an IT consulting firm that has been around multiple years, yet continues to provide personalized, quality, rapid service when needed, just as they did when they first opened their doors. Kudos to Clyde and the ITM team! I would recommend them (and have!) to anyone, large or small who has any level of computer need, and especially to the small company without an "in house" IT department. They are the BEST!!!!! read more

Donnie M.

17 years ago

I cannot say enough good things about ITM!! They are one of the most professional, efficient, and reasonably priced businesses you will EVER have the pleasure of working with. My laptop was infected with spyware and many other viruses and the amazing folks at ITM took care of my computer within just a few hours. As soon as I dropped off my laptop, they had their tech take a look and called me back right away with an estimate on both the time it would take to fix my laptop as well as an estimate on the cost. As they started working on my laptop, they realized the job would be about twice as much work as they originally thought, but they honored the original price they quoted me with!!!!! Wow! I was so impressed with their honesty and integrity. Truly, I have never known any business like this! And when I got my laptop back, they had done a first rate job of removing all the viruses and even installed plenty of anti-virus and malware protection programs and updated my entire desktop - free of charge! Don't take my word for it - go and experience for yourself the amazing service that ITM provides its clients! The help they provide is top notch and is done with such professionalism and speed. ITM is a business that truly goes above and beyond for its customers and it shows! read more

Maggie F.

17 years ago

I want more than 5 stars for Clyde and the In The Moment staff! When I moved, I was looking for a geek-type to guide me through a router install and to get some wireless things going at my new apt. I Yelped In the Moment (ITM), liked what I read, made an appt. and waited. And waited. Nothing. Well!, I fumed, THEY blew ME off! I was going to move on and thought, "Wait. They need to know that I'm not happy being ignored like this." So I sent an unhappy email, not expecting much in return. Well, Clyde was on it in a flash! He apologized, wanted to know how and with whom I'd made the original appt., and then -- Ta! Da! -- sent Josh the Wonder Kid to set me up and make me smile. (Do I dare mention that Josh's initial visit was gratis?) Josh is far too young to know so much! And don't let his quiet demeanor fool you for one minute. This kid knows of what he speaks. And even better, he follows up his few words with mucho action. Recently, my router, modem and computer got out of sync. (I suspect that Miss Sophie tripped one of the electrical cords while chasing her tail.) I emailed my problem to ITM and received the best advice for resetting the system. From that day forward, In the Moment became my go-to geek! They're the best! read more

N L.

16 years ago

We have a small business and moved in January, when many tax-related items are due. We moved in early January, so I had decided to do the tax stuff after the move when there would be more time. Well, the unimaginable happened. In its new location, my iMac would not turn on. I was feeling distressed until I found In The Moment Computing's Yelp page and the amazing reviews they received. Surely, they could do something to make the computer work again. I was not disappointed. It took two or three days to diagnose the problem. After one day, they thought it might be a power supply issue, but wanted to have another tech look at it to make sure. Then, in another day or two, told me they felt quite sure and wanted to order the replacement power supply. My husband thought while they had the iMAC opened up, it would be nice to get a new hard-drive in there. The tech there was very accommodating, and put in a hard drive my husband cloned without any issues or cost to us. It took some time for the power supply to arrive, but the day ITMC received it, I received the call to pick up my computer. The tech even carried the computer to my car for me. THANK YOU for the great service you provide and the great work you do! read more

Lindy S.

15 years ago

I have known Clyde Lerner and his staff from In The Moment Computing, LLC for over 2 years. What I like best, as a customer is the enthusiasm, the helpfulness, the communication skills and the professional demeanor. During the two years I have been using the services, the staff has consistently demonstrated all of customer service qualities and more, and I heartily endorse this business for any Computer or Printer problems. This entire staff is reliable, dedicated and eternally upbeat. The ability to calm frustrated customers is unparalleled, and it is because of the excellence in their area is the reason when I have a issue I repeatedly have called for assistance. Brandon the technician that came to my home was on time called before arrival and worked on my printer till it met my satisfaction. I feel that Clyde Learner and his staff exceed customer expectations. I would like to commend again excellent level of service, professionalism and follow-through. In The Moment Computing, LLC entire staff is a hardworking, top-performing customer service professionals. They all have my highest recommendation. read more

Ida T.

17 years ago

If you're looking for an IT company that has the technical background to handle any computer issue, makes you feel like you are their only client, is on the cutting edge of technology, AND reasonably priced, you have found it in ITM Computing!! We have been with ITM computing for going on 8 years and are extremely pleased with the service they have provided for us!! Computers never have a problem during the "normal working hours " (9-5 Monday - Friday) . . that is not an issue for ITM computing. Late at night, weekends, or holidays, you can call ITM with your immediate needs and will be given recommendations on how to deal with the problem until they can either remote in or have someone come on-site. ITM has perfected the art of remote access for maintenance and service needs! Due to their remote skills, since leaving California 4 years ago, I have not had the need to have them on-site for service. It is all done remotely with precision and excellence. I highly recommend ITM Computing to anyone that is looking for IT help. You will not be disappointed!! read more

Kelsey L.

19 years ago

Two days ago, I became one of "those people" that I used to make fun of...you know...the ones who "spill" something on their laptops? After four painstaking hours of working on a spreadsheet, I sat back and admired it, Peet's Tea in hand, and voila, before I could stop it, the whole mug was crashing down onto the keyboard, with tea *everywhere*. I tried to drain the computer & take care of it myself, to no avail. The next day I called Clyde (the right decision). He was on it immediately & made it very convenient for my schedule to get the laptop. In less than 24 hours, he had salvaged all of my data, including my beloved spreadsheet AND the computer is once again functional--no small miracle. I can't say enough good things. Not only did he fix it, but he went above and beyond to calm my nerves & make the whole process very easy, convenient, and best of all FAST. This is the second time that Clyde and ITM have come through for our business in a pinch. Thank you Clyde & I recommend In the Moment Computing without reservation. read more

Connie F.

18 years ago

Outstanding Help!!! I oftend access my work computer from home and work evenings, weekends and holidays, I'm in real estate. Just before the holiday weekend my computer froze up and stopped me dead in my tracks. A friend had given me In The Momnent Computing telephone number stating, that if I had any computer issues to give them a call, they were excellent. I called and spoke with Cllyde Lerner the owner, I explained my situation to him and he arranged to come to my office that afternoon. Once there he was able to identify the problem and have me up and running within an hour. TOTALLY AMAZING! He explained everything that he was doing, advised me on what I should be doing to avoid further problems. He was outstanding, the cost was reasonable the problem solved. I highly recommend to anyone who is having computer problems and want them corrected quickly and professionally to call In The Moment Computing. Connie Fross Realtor Hometown GMAC read more

Rose E.

18 years ago

I'm not very computer friendly, so when my daughters moved out and went away to school I realized that the only way to keep in contact with them was to become computer friendly. Unfortunately I did it it all wrong, I went on sites that I was not supposed to and did some changes of my own thinking it was the way to fix my computer from doing the things it did, well I was wrong. My computer got infected with a really bad virus and it was very frustrating. My neighbor then pointed me to ITM Computing for service. When I called and explained my issues they sent someone to my home the next day. The tech was very helpful and quick he fixed my computer right up even installed some programs that will help me with learning how to move around better in my computer, he also trained me on alot of questions that I had he was more then beyond helpful. I just want to Thank the ITM Computing team for all their wonderful efforts. read more

Satori G.

16 years ago

First let me just say I don't usually write reviews, however the guys at In The Moment Computing REALLY helped me out of a pickle. Last weekend in the middle of an online training course my computer was attacked with a virus, actually I had 8 of them!!!!!!!! I immediately took it to a local computer place in Oakland, and they told me they could clean it up by Monday afternoon. Yikes, that wasn't what I wanted to here. I was desperate and needed to finish this course come week's end. I called ITM, and without seeing the damage, they said it was very likely it could be cleaned up and back to me in the same day. I drove over an hour to Sunnyvale, and let me say it was well worthy the drive. Everything was saved and intact. I returned home a few hours later, and only had missed out on a small portion of the course. The next evening I finished with a big smile on my face :) I thank you computer angels read more

Melissa K.

15 years ago

Suddenly and without warning, I was unable to get into my email at a time when I especially needed immediate access for various reasons. I spent an hour with Comcast online and over the phone to no avail, then I called In the Moment Computing,a superb company of responsive, patient and courteous experts I have used before. Clyde Lerner made time to call me that same day to try to diagnose and fix the problem by phone - he patiently and with good humor persevered with my computer ignorance and fear. Nick came the next day and zeroed in on the proper fix in just a few minutes, then cleaned temp files and registry errors before doing likewise on my son's older laptop. I must get back to having ITM Computing come regularly to keep things flowing smoothly! What a community resource, a real asset we all have in ITM Computing! I can't recommend it more highly!! read more

Shirley H.

16 years ago

ITM has earned my highest praise for their excellent and caring service. I had a problem with a computer that was under warranty but the computer company continually put me off and gave me the run-around. I appealed to ITM Computing who actively fought for my case and succeeded in getting a replacement. They spent many hours on my behalf, then sent Mark, an excellent technician, to my home to set it up. ITM went beyond the call of duty to bring me satisfaction, even though it was not their responsibility. Their whole staff was always been courteous and prompt, and even though I am not a high profile company -- just an individual. -- they went out of their way to help me. All this for a very reasonable. price. I will always turn to ITM for any computer needs in the future and would highly recommend them to my friends. read more

ANGIE M.

18 years ago

I was working on an important project for college, when my computer started acting sluggish... thereafter it just came to a complete freeze!! I was freaking out... didnt know what to do... dont really even like using computers unless its necessary. I called one of my friends, and they referred me to ITM computing... I called and spoke with Cher, and she was the friendliest person I have ever had to communicate with. She got me an appointment that worked with my schedule... and was actually really concerned that my computer get fixed in time for the due date of my paper. =) SHE WAS GREAT!! Now I dont need to pay the ridiculous price that Geek Squad tried to throw at me... because I felt I was treated like an individual rather than just another customer. THANKS TO THE ITM TEAM!!! I will definitley be coming to you again!!! read more

J H.

17 years ago

Clyde and his ITM Computing team members are amazingly knowledgeable, completely professional, and pleasant to deal with. Over the last few years, they have promptly and effectively solved a number of computer problems that were beyond my capabilities. When I needed a new computer, they helped me specify one that would meet my special needs. Then they helped me install new software and transfer tons of data from my old computer. I have some very sophisticated, complex financial software and valuable data that I collected over the years. To my horror, this was all lost one day by my error. One of the team members methodically, and I thought miraculously, retrieved all of my data and restored my program. I'm always pleased with their prompt service and what I consider fair prices. read more

In The Moment Computing - itservices - Updated August 2026

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