Comcast is a disgrace to internet and costumer service. I would never recommend it Comcast and Comcast agent are one of the most incompetent service and Representative. i have a contact with Comcast since 2011 and comcast change my policies behind me without any notifications in letter, email or phone call, then because i had direct withdrawal from they went into my account and took money that was not authorized. i was on the phone for 4 hours. no one at comcast knew anything. i was transferred to everyone and noone was able to help. i spoke to supervisor and supervisor then supervisor sent me to agents. still no one was able to help. if i asked to take the survey 30 minutes after, i was still talking to comcast. i spoke with frank, Hans Jennifer for and Mary for 120 minutes. I spoke with Emie Tech, she was the only one from that converstation that had any knowledge of her job. Rivo , supervisor cindy #239. Now Cindy instead of solving my problem as a supervisor she transfer me back to an agent Marcella #1910130, she was very rude! Marcella told me to call back with my billing statement com to find out that comcast change my bill from mail to email which i never authorized. when i call back to comcast i spoke with courtney # TFA, she transfer me to Madeline #37155 who was surpervisor as requested. she sent me to chaz # CSATECH)098 who was a supervisor of a different department, So i was right back where i started. I was transferred to Joy TJL no help.. she was oblivious to what her job is. Then to Edwin #37160. who hang up on me after tell me that i can change my bill to a higher plan as an addition to my already paying monthly fee. I called back sw Adrian, I asked him for his ID number you would think i asked him for his social security number. He straight out told me he is not giving me his number. why do i want his number. He transfered me to Gloria# 228 who i asked for her number and she gave it right away. she was able to look at my modum box and tell me it has been blinking and this could be the reason why my internet usage has gone up extremely. she told me to unplug my box and take it in to comcast. I am still distort and i would never recommend comcast to my worst enemies. read more

I recently subscribe to Xfinity and was given service and less than 24 hours. My service was spend it because they saw an old bill in which I informed about her to me getting this new service. They attached an old bill to my new bill and now they've charge me over $1000 they want me to restore Smith spinet is the most up provider and I will not pay shit. I will never pay you anything. You guys are crooks your thugs you're both afraid of you. There's nothing that you will be able to do to prevent me from having what it is that God has for me I offered to make arrangements to pay the bill and he declined so fuck Xfinity, and ! I'm gonna throw all of your equipment in the garage. Yes, I am. Your practices your scandalous practices you guys will learn and will Xfinity for our own to you. There's no fucking way I could OU $300 for having your services for less 24 hours that's some BS. There are so many people that I know that work for Xfinity that refuses to have your services because they talk about how crooked you guys are what a fucked up network you are and I didn't want cable in the first place all I wanted was Internet and Wi-Fi! . You guys disgust me you disgust me and you suck! The treats, Constantly harassing customers, you value no one, you appeal to the most poverty, stricken communities and capitalize on the people. You've been doing this since I moved to California and it's fucking disgusting. read more

I cancelled my xfinity service and specifically asked them if I needed to return this little white box modem thing, a little bigger than the palm of my hand. They said no. A month later they charged me $120 for "unreturned equipment." I tried to get a refund, the agent said oh yes our mistake due to a "technical issue." They assured me they refunded it, and it turned out to be a "credit" to my "account." I again pressed them to send me my money. They said they would send me a paper check in the mail, but it turned out they had the wrong address and we had to correct that too. Still waiting to see if I get that check in the mail. I then talked to another agent at length trying to make sure they delete my debit card information so they don't "accidentally" charge me for anything. I will never do business with xfinity again, I will give them no more excuses to "accidentally" scam me. Still waiting to see if they can do this for me or if there are more "technical issues" that involve them stealing from me. Xfinity is a bully and a parasite. They know their service sucks and they're trying to keep themselves afloat by scamming people and then fighting them for every dollar read more

Holy system they have I had 3 internet interruption 3 times for 1 year, which i understand. Everytime, I have to call at least 3~4 times to get connected to agent. Today was the worst nightmare. Internet did not work since the morning. Called xfinity, told me to call Modem company which was bought from Comcast. Called modem company Arris and they asked me to factory reset the modem, I did, and did not work. Asked me to call comcast to activate the modem again. Called xfinity and automated system wont let me talk to agent until they fix their outrage in my area. Waited 2 hours called back now they ask me to reset my modem before I can talk to the agent. I did, called back in10mins, just sent me chat link for agent. This chat agent is not responding a word for 20 mins now. Each calls took me 20~30mins read more

i called comcast about trouble with cable and internet service with promises of better channels, hd, free services for repairs, all to find out they broke my two year contract with out saying anything about a new plan, and placed us on a more expensive plan, charged for hd as they said this was part of the package for all the trouble we were having, all to find out, what comcast was saying was all lies, as we found out when we received our billing. what a scam ! appears to be a back door bait and switch for a service call. scammers read more

I usually don't want to waste my time writing review, but xfinity internet makes time for me by having internet outage every single week. Today Comcast finally make me mad enough to spend time writing a 1 star review. Just want people to know how bad it is. They are charging me around $100 per month, the speed is fine, but internet outage every week. I am angry enough to write the worst review ever in every Comcast store in Yelp now. After suffering from internet outage every week for many months. read more

This is an ugly, predatory corporation that believes in imposing on the public. They have robocalled our home at least 20 times in the last two weeks, sometimes 2 or 3 times on some days, Their CEO's and individuals in their management should be sentenced to breaking rocks for 30 years each. These willful intrusions should be treated as a felony. They are perfect parasites. read more

Another day past, and this has gone from really bad to incredibly awful. Now I have no TV service at all. Just spent an hour AGAIN with their tech support on line. Now they need to send out a technician- first availalbe is 3 days from now, on a work day for me. They are horrible horrible horrible - let me say it again - horrible. read more

I don't know where the location they're work at but I know they're work for Comcast infinity,my internet doesn't work for 2 weeks ,and i call them,they said 4hours later they come,but they show up in 30mins,and they fix for us ,I got their names ,JUAN and Steven !thank you so much!!! read more

COMCAST / XFINITY IS LAUGHING ALL THE WAY YO THE BANK!!! We, the customers are being made complete asses! Why? Because we are paying outrageous crazy, rates just to watch TV. I'm looking into other resources so I could tell them to go to hell.! -5 read more

http://www.mainlinemedianews.com/mainlinesuburbanlife/opinion/henry-briggs-here-s-how-comcast-gets-away-with-it/article_e317db2c-5ffa-5435-8194-7c82121541ce.html I am another victim, just like the writer of the attached article. read more

This Comcast contractor almost ran me over as I was walking in the sidewalk on Piedmont near Kaiser. He got out of his car and threatened me with violence after he nearly ran ME over. Be careful if he shows up at your house. read more

Comcast has to be the worst company I have ever dealt with and they somehow they keep lowering the bar for customer service. If you place any value on your time and have options I suggest you find an alternative provider. read more

do not give your money to this pice of shit ever i hate them so much i hope the go out of buisness right fucking now comcast you pice of shit just fucking close or give me god damn working upload speeds not no speed read more

Just your standard monopoly - thanks to the sell-out-america congressmen and women who have sold out Americans for campaign contributions, plus the likes of Ajit POS Pie. read more

I hate everything. Monopoly straight outta Soviet Union - what happened to competition? At least public utilities answer to voters. Comcast answers to no one. read more

Comcast has horrible service and the worse customer service that I've ever experienced. Do not sign up for it. Worse service I ever had.

This location on Pardee is permanently closed. Sign on door said go to 9th street location