Prices are way over market…read more Tried to sell a ski to my friend. He custom built it online with the dealer and the basic model here was 3k over the price of buying directly from dealer. Reps are pushy, just want you to buy something. Not interested if you're not trying to get it now. Also, I would maybe check the background of some of these people.. personally I wouldn't buy from here.

Service was completed, but man was it ever a hassle…read more It took Redline almost a month to complete a simple recall service. I was shined on about if the parts had been ordered and when the order was placed, when the parts were received, etc. Yes, I realize the pandemic-induced supply chain problems are not 100% behind us, but when you're booking recall appointments 8 WEEKS out, I don't think it's unreasonable to expect the parts to be on hand (or AT LEAST) ordered by the time the bike is dropped off. I have a hard time believing it took 11+ weeks for a part known to be in stock at the manufacturer to reach a dealership in the same country. When I dropped the bike off, they had the opportunity to tell me right then they didn't have the required parts in stock (despite knowing for 8 WEEKS when I would be dropping off my bike). They did not do this. I had to call (three times over the next three-plus weeks) to get any information, and I was never even informed when my bike was finally ready. I just showed up one day, hoping it would be done after a prior conversation in which I was told "Oh, I think the tech is probably going to put it back together today." This apparently came from one of the service department managers, who clearly doesn't know what his team is doing. I will say the work they did was done competently, that's not my complaint, it's the timeline and the utter lack of communication or information. That's not a technician problem, that's a management problem. I was also ignored by the GM, or at least the clerk at the main desk when I left my name and number and asked to speak to the GM. That's poor customer service right there. I also contacted the dealership through Facebook, and though they promised to call me, I have yet to hear from them. After I started posting this negative review (Google, Facebook, Yelp), their Operations Manager Byron Hager reached out to me via a no-reply email address asking ONCE AGAIN for my phone number, which is 100% definitely in their system. Every interaction is an opportunity for a sale. I'm ready for a different bike, but given my experience with Redline's service department, I'll be going elsewhere to buy. The customer may not always be right, but the customer definitely deserves better treatment than I received at Redline, especially for something as simple as a recall service.

these guys are incredible !!!!!!... my victory vision power commander went out and the bike would…read morenot start.... dropped it off friday afternoon, and they called me on tuesday for pick up !!!!!!!!!!!!.... dyno my vic which added another 27 hp............ total hp 144 to rear

This is a great local shop that actually specializes in Indian repairs. I needed an upper belt…read moreguard replaced on my Scout 60, and this was the ONLY shop in town that would even take the job! I never thought it would be so difficult getting some work done on my bike, but the level of rudeness I endured from various other shops (ahem...Pro Street Cycles) was ridiculous. Nick is an easy going guy and knows what he's doing. His work is quality, and won't break the bank. He works on all makes and models, but it was especially nice to find a competent Indian motorcycle mechanic in the area. Not sure whats going on with a lot of young business owners these days, but they sure as hell don't want to do any work. This shop is different. Will definitely call these guys first in the future.

Shoddy service, take your money with no accountability and never really even resolved the problem…read moreleave wires hanging under your vehicle when they're frustrated with it and then tell you it's okay just drive it as is after costing thousand plus dollars...

3:41 I finally got got someone on the phone... and they have not even started working on my…read moretransmission! This is very frustrating being without a vehicle for so long and not even knowing when it will be completed. I know that all mechanics give estimated times, but 2 full weeks and not even started! They should have told me to bring it later as I need my auto and it was driveable. Just very frustrated with the lack of communication. As of now the plan is at the START first of the week, Mon-Wed.... I will continue to update as I impatiently wait for my vehicle to be completed.

I have gone back and forth on whether I should leave this review because the work appears to be…read moreokay. But, after much frustration and inner searching I have decided to post this in the hopes someone reads this and doesn't make the same mistake I did. The first service I got from this shop was a rear tire that took them nearly two weeks to install. I foolishly gave them the benefit of the doubt for a more serious service. For nearly two months my bike sat in their shop losing out on the last few weeks of the riding season. All communication I had to engage. Daily calls being told that I would receive a call back, never happened. Finally started calling them back after waiting, still no solid answers on price or ETA. Finally after weeks and weeks of waiting I got the call that my bike would be ready, for $1100 MORE than my $900 deposit. I was told that I needed a new rear tire and they already installed it, when did they inform me? Not until after it had been mounted, oh and it was a Pirelli that is much more expensive than the Dunlop I had installed. When I inquired why they mounted such an expensive tire without asking me I was told "We knew that you wanted to get back on the road and the Dunlop was back ordered." Checked online tire retailers and the more affordable Dunlop was in stock at all of the major suppliers. I was itching to get back on the road and didn't want my bike to spend a second longer in this shop so I took the hit on the tire and kept it moving. TL;DR: Do not bring your bike to this shop if you value your time or money. Waited nearly 2 months. Charged $2000 for a rear tire, chain clean, and a clutch slave cylinder replacement.

Pro Street reached out to me after I posted in a local facebook group about an issue I was having…read more He was prompt and on time when he came to pick up my bike and he explained everything about the deposit and timeline. That's where the good ended. There was little to no communication until I reached out and demanded it. I needed new tires. He didn't consult me about which ones I wanted, he made a unilateral decision and ordered a set without talking to me about it. I never signed any paperwork, I was never given a solid price. New tires, mounted and installed for over $1500. I'm not even mad about the amount, I'm mad that at no point was Michael, the owner, upfront about what he was doing. I was never told what tires he was ordering, I was never asked what tires I wanted. I was never given a timeline, and I was never given a final price. I got 2 different quotes for the same service. The first shop, the dealer I bought the bike for, quoted me $600 less than Pro Street. The second shop quoted me $550 less. If you value honesty and your money, take your business somewhere else. Find somewhere else. I will be.

My daughter attends college and depends on her scooter to get around. These guys got her up and…read morerunning, and the repairs cost were reasonable. Thank you

From the owner: Welcome to Electric RVA, your trusted service center for PEV's! Specializing in the repair and…read moremaintenance of Surron, Talaria, Eride, Rawrr, and Stark Vargs. We are dedicated to keeping your ride in top condition. Whether you're looking for routine maintenance, urgent repairs, or performance upgrades, our expert technicians are equipped with the skills and tools to get you back on the road quickly and safely. We also offer a wide selection of quality parts, available both in-store and online, ensuring that you can find the right components for your e-bike, no matter the make or model. At Electric RVA, we aim to provide a seamless, hassle-free experience

do not ever call this guy out to work on ur cars, he will…read morescam you and take parts off ur car without knowing. I also called the office for ASE and they confirmed he is not certified. (So he is lieing) he toke my cats off my car and much more and ran. About to file a police report. His name is Freddy jacob, older white guy. He scratched up my car (him and his helper). I also paid to have the muffler and exhaust put back on and paid him to do it and he never showed up to do it at all!

he scam me by telling me he had to have something paid up front then never showed on 2 different…read moretimes and then promised to return money and never received and have called many times and he says same thing then he threatens to beat me up in a parking lot. this guy is a piece of work and still waiting in parking lot for him to show up to return my money. there are so many things wrong with this wimp

Transaction went very smooth. Bought a Harley Davidson Topper! A+++ Customer Service and Great…read moreProduct. Would do business with them again anytime. Bought online through website.