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    Colonial Harley-Davidson

    4.2 (10 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Colonial Harley-Davidson

    Motorcycle repair

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    7 years ago

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    3 years ago

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    Sammy S.

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    4 years ago

    Awesome dealership, wouldn't go to any other location. If you're from this area you won't find any place better within 200 miles

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    4 years ago

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    Review Highlights - Colonial Harley-Davidson

    Bobby in service could not have been more helpful with recommendations for "right" service and turnaround was fast.

    Mentioned in 2 reviews

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    Redline Powersports Commonwealth - Photos dont show grooves deep and belt worn uneven.

    Redline Powersports Commonwealth

    (17 reviews)

    Prices are way over market…read more Tried to sell a ski to my friend. He custom built it online with the dealer and the basic model here was 3k over the price of buying directly from dealer. Reps are pushy, just want you to buy something. Not interested if you're not trying to get it now. Also, I would maybe check the background of some of these people.. personally I wouldn't buy from here.

    Service was completed, but man was it ever a hassle…read more It took Redline almost a month to complete a simple recall service. I was shined on about if the parts had been ordered and when the order was placed, when the parts were received, etc. Yes, I realize the pandemic-induced supply chain problems are not 100% behind us, but when you're booking recall appointments 8 WEEKS out, I don't think it's unreasonable to expect the parts to be on hand (or AT LEAST) ordered by the time the bike is dropped off. I have a hard time believing it took 11+ weeks for a part known to be in stock at the manufacturer to reach a dealership in the same country. When I dropped the bike off, they had the opportunity to tell me right then they didn't have the required parts in stock (despite knowing for 8 WEEKS when I would be dropping off my bike). They did not do this. I had to call (three times over the next three-plus weeks) to get any information, and I was never even informed when my bike was finally ready. I just showed up one day, hoping it would be done after a prior conversation in which I was told "Oh, I think the tech is probably going to put it back together today." This apparently came from one of the service department managers, who clearly doesn't know what his team is doing. I will say the work they did was done competently, that's not my complaint, it's the timeline and the utter lack of communication or information. That's not a technician problem, that's a management problem. I was also ignored by the GM, or at least the clerk at the main desk when I left my name and number and asked to speak to the GM. That's poor customer service right there. I also contacted the dealership through Facebook, and though they promised to call me, I have yet to hear from them. After I started posting this negative review (Google, Facebook, Yelp), their Operations Manager Byron Hager reached out to me via a no-reply email address asking ONCE AGAIN for my phone number, which is 100% definitely in their system. Every interaction is an opportunity for a sale. I'm ready for a different bike, but given my experience with Redline's service department, I'll be going elsewhere to buy. The customer may not always be right, but the customer definitely deserves better treatment than I received at Redline, especially for something as simple as a recall service.

    Pro Street Cycles

    Pro Street Cycles

    (20 reviews)

    I have gone back and forth on whether I should leave this review because the work appears to be…read moreokay. But, after much frustration and inner searching I have decided to post this in the hopes someone reads this and doesn't make the same mistake I did. The first service I got from this shop was a rear tire that took them nearly two weeks to install. I foolishly gave them the benefit of the doubt for a more serious service. For nearly two months my bike sat in their shop losing out on the last few weeks of the riding season. All communication I had to engage. Daily calls being told that I would receive a call back, never happened. Finally started calling them back after waiting, still no solid answers on price or ETA. Finally after weeks and weeks of waiting I got the call that my bike would be ready, for $1100 MORE than my $900 deposit. I was told that I needed a new rear tire and they already installed it, when did they inform me? Not until after it had been mounted, oh and it was a Pirelli that is much more expensive than the Dunlop I had installed. When I inquired why they mounted such an expensive tire without asking me I was told "We knew that you wanted to get back on the road and the Dunlop was back ordered." Checked online tire retailers and the more affordable Dunlop was in stock at all of the major suppliers. I was itching to get back on the road and didn't want my bike to spend a second longer in this shop so I took the hit on the tire and kept it moving. TL;DR: Do not bring your bike to this shop if you value your time or money. Waited nearly 2 months. Charged $2000 for a rear tire, chain clean, and a clutch slave cylinder replacement.

    Pro Street reached out to me after I posted in a local facebook group about an issue I was having…read more He was prompt and on time when he came to pick up my bike and he explained everything about the deposit and timeline. That's where the good ended. There was little to no communication until I reached out and demanded it. I needed new tires. He didn't consult me about which ones I wanted, he made a unilateral decision and ordered a set without talking to me about it. I never signed any paperwork, I was never given a solid price. New tires, mounted and installed for over $1500. I'm not even mad about the amount, I'm mad that at no point was Michael, the owner, upfront about what he was doing. I was never told what tires he was ordering, I was never asked what tires I wanted. I was never given a timeline, and I was never given a final price. I got 2 different quotes for the same service. The first shop, the dealer I bought the bike for, quoted me $600 less than Pro Street. The second shop quoted me $550 less. If you value honesty and your money, take your business somewhere else. Find somewhere else. I will be.

    Colonial Harley-Davidson - motorcycledealers - Updated May 2026

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