Prices are way over market…read more Tried to sell a ski to my friend. He custom built it online with the dealer and the basic model here was 3k over the price of buying directly from dealer. Reps are pushy, just want you to buy something. Not interested if you're not trying to get it now. Also, I would maybe check the background of some of these people.. personally I wouldn't buy from here.

Service was completed, but man was it ever a hassle…read more It took Redline almost a month to complete a simple recall service. I was shined on about if the parts had been ordered and when the order was placed, when the parts were received, etc. Yes, I realize the pandemic-induced supply chain problems are not 100% behind us, but when you're booking recall appointments 8 WEEKS out, I don't think it's unreasonable to expect the parts to be on hand (or AT LEAST) ordered by the time the bike is dropped off. I have a hard time believing it took 11+ weeks for a part known to be in stock at the manufacturer to reach a dealership in the same country. When I dropped the bike off, they had the opportunity to tell me right then they didn't have the required parts in stock (despite knowing for 8 WEEKS when I would be dropping off my bike). They did not do this. I had to call (three times over the next three-plus weeks) to get any information, and I was never even informed when my bike was finally ready. I just showed up one day, hoping it would be done after a prior conversation in which I was told "Oh, I think the tech is probably going to put it back together today." This apparently came from one of the service department managers, who clearly doesn't know what his team is doing. I will say the work they did was done competently, that's not my complaint, it's the timeline and the utter lack of communication or information. That's not a technician problem, that's a management problem. I was also ignored by the GM, or at least the clerk at the main desk when I left my name and number and asked to speak to the GM. That's poor customer service right there. I also contacted the dealership through Facebook, and though they promised to call me, I have yet to hear from them. After I started posting this negative review (Google, Facebook, Yelp), their Operations Manager Byron Hager reached out to me via a no-reply email address asking ONCE AGAIN for my phone number, which is 100% definitely in their system. Every interaction is an opportunity for a sale. I'm ready for a different bike, but given my experience with Redline's service department, I'll be going elsewhere to buy. The customer may not always be right, but the customer definitely deserves better treatment than I received at Redline, especially for something as simple as a recall service.

Transaction went very smooth. Bought a Harley Davidson Topper! A+++ Customer Service and Great…read moreProduct. Would do business with them again anytime. Bought online through website.

This is an excellent motorcycle dealership! I've been…read moredealing with this shop for years and I trust them with all of my motorcycle maintenance and tires!

This is a great place. Love the team here. If you're in the market for a motorcycle I can't…read morerecommend them enough.

Electric RVA is the kind of shop I'd recommend to anyone without hesitation. They're prompt,…read moreknowledgeable, easy to work with, and they've always treated me well. The staff are all riders from different backgrounds, and it shows in the way they troubleshoot, explain things, and actually understand these bikes. They've helped me replace and install a controller, do belt swaps, troubleshoot battery issues, and gave me solid maintenance advice for keeping the bike in good shape. Turnarounds have been quick, communication has been great, and they've been willing to work with me when I needed some flexibility. I've never felt steered wrong by them. Great shop, great people, and a real asset to the local e-bike and motorcycle community.

This place is a rip off. Dropped off an electric scooter for repair which after speaking to the…read moretech on the phone got me back a quote which would cost just as much as a new scooter. I declined and came to pick up the scooter. They claimed "after speaking to you we ordered the parts" which mind you I declined the service. They charged me $75 for my scooter to essentially sit there because they "ordered the parts". I pushed back so they charged me just over $50 which is still a total rip off because they did nothing. Be leery of this place...

I dropped my bike off to have some head pipes installed and dyno tuned. I forgot to leave my…read morecurrent tuner box with them when I dropped it off and therefore they couldn't tune the bike. I live 1 1/2 hours away, and couldn't make it down there to bring the box to them. I spoke with Nick on the phone and he offered to make the round trip and pick the box up from my house just so I could have my bike back in time. From the moment I first spoke with them on the phone about the install and dyno I was impressed with their professionalism and customer service. However, after Nick volunteered to drive to my house to get me squared away, that took my appreciation for their customer service to the next level. I would 100% recommend them to anyone. Thank you!!!

Even though they were not able to help me with my bike, they got me the person that could.read more

Idk why this place doesn't really have reviews yet, but I loved my experience here so much! I came…read morewith my friend and the 3 men working here were extremely nice and welcoming. They helped my decide what gloves to get (literally stood there and hung out with me while I decided between a handful of different gloves one by one due to my indecisiveness) and located everything I was determined to get pretty easily. I would really reccomend them for customer service and just being knowledgeable and not pushy! I even inquired about a model of a cbr the little toy model ones and the workers were SO SO willing to look up, show me the options, and decide if I want to order one (browsing the colours), they also didn't act weird when I passed on the other cbr models cuz the one was i wanted was all black like my bike . Wish they had more places like cycle gearrrrr!

Awesome place for any motorcycle need. They went far and beyond for me today. They have my business…read morefrom here on out!

they drove all the way to FarmVille to pick up my scooter! two thumbs up, if I had two thumbs !…read morethanks ultimate cycle!

First off Larry is a good guy but he's just a salesman and probably doesn't have much pull once a…read moresale is made. As much as I want to give a high rating I just can't. Went there Saturday and bought Mahindra 1126HST, added a box blade and a grapple attachment for the front. Grapple needed a 3rd function switch that I was told was in stock and takes virtually no time to install. Ok so the tractor was expected to be delivered yesterday or today (Tuesday or Wednesday). Well no tractor! Contact them and asked where my tractor is and I was told that the switch was not in stock and had to be ordered but should be here by Friday at the latest and hopefully the tractor will be delivered Friday or Saturday. Received another call and I was told that the part might NOT be here by Friday and they don't get deliveries on Saturday so since they are closed on Monday it appears that I might not get my tractor until late next week. This is unacceptable and I really wish I can pull out of this $33,000 deal and go down the street and get a Kubota which I know are a little more expensive but I would trade that off with better customer service and experience. I will contact Mahindra directly to see what my options are since I don't believe I will get any compensation or satisfaction from Ultimate Cycle. So this is an updated review. Luke Oley reached out to me and we had a nice talk and he was able to resolve every issue that I had. seems like there was a lack of communication and the issue was addressed and I'm pretty confident that going forward there's not gonna be any more issues. The tractor was promised to be delivered tomorrow so we'll see. Fair is fair and Luke addressed all the issues and took care of them so hopefully this was just a blip.

Joey and his crew did a fantastic job on my bike. He is…read morepleasant, honest, and a great communicator who kept me in-the-loop and up to date every step of the way. Cannot recommend them highly enough. Will not go anywhere else for my motorcycle work. Very grateful to have found them! Definitely 5-star rating!

Joey won't shut up, but boy does he have a great team.. Jokes aside, he fixed my Dad's bike up…read morebetter than I've seen it in 20 years. Amazing knowledge and customer service!!