They came highly recommended so I gave them a try. This was a couple years ago. All my cars are…read moregoing to Preston's now. If you are looking for good, honest mechanics, look no further! I thought my last two visits would result in large repair costs but they choose not to take advantage of me and I was out the door with minimal expense. Their regular maintenance prices are outstanding too! I could not be happier with them!

You auto come here!! These mechanics know their cars! I love that they have self AND full service…read moregas too!! The prices are comparable to other service shops, but their customer service is what drives my family here! Many members of our family and friends come here and word of mouth is spreading! We've had several vehicles serviced here and they always do a good job! Whether getting a state inspection or something more intricate, we prefer Preston's! If something ain't right, they make it right!! I wouldn't steer you wrong!

Greg is awesome. This place has the vibes of a family owned shop and the integrity of one too. I've…read morebrought my car to him multiple times, unaware of the real issue, and he has never overcharged me. He's honest and explains everything to me in a way I can understand. This shop won't just do a repair because you ask, they want to make sure it makes sense and you're not spending unnecessary money. This is the only place I recommend or take my car too now.

DO NOT TAKE YOUR CAR HERE -- they will waste your time and NOT FIX YOUR ISSUE. I paid almost $1500…read morefor my car repairs and it still wasn't fixed. I decided to not take it back to them because it would only be worst. DO NOT TAE YOUR CAR HERE Kept my car for too long, consistently said it would be ready and then when I called they would give a different date (they never called me with an update) I left my car for a week with them, when I returned the car still wasn't ready and took an additional week, even though they said it would be ready upon my return. My car sounds worst than when I dropped it off, it now makes more noise like the screws are loose on my engine. My service engine light came back on after the supposed repair, that's what they were supposedly fixing, as well as my tire pressure light came back on the very next day. They are the WORST -- please let this review be a WARNING -- DO NOT TAKE YOUR CAR HERE *if you're reading this message after the fact, I go get your car now, if you can. Such a waste of time and money

My car's check engine light recently came on, and after reading the outstanding reviews on Yelp, I…read moredecided to contact Elliot Automotive. From the moment I called, the experience exceeded my expectations. Jay was incredibly kind, professional, and helpful. As someone new to the Richmond area, it was reassuring to have such a positive first interaction with a local business. Everyone I encountered was friendly, welcoming, and truly focused on providing exceptional customer service. Based on my experience, I can confidently say "Yes--I highly recommend this business and will absolutely return in the future". Thank you for such a great experience. C. Rosser

I am disappointed at how I was received by Kit. It was jarring and strikingly unprofessional…read more Redirections such as "I think we got off on the wrong foot" and "I am not making any statements on your character, I am making an 'i' statement" were repeatedly unsuccessful. Again this is someone whose shirt i complimented, with whom both of us had been cordial, but could not be talked into a calm state. All of this because i leveled with him and expressed nebulously aimed frustration over a job that didn't last for the drive home, as the explanation for why i was asking for a redo. I asked him, "i mean objectively, you can understand why I would expect it to last till i reached home two miles away?". His rumination on the phrase "i felt ripped off" in response to the crashwrap beginning to peel off 0.5 miles from the facility was self-driven. That being said, why even recommend this as a temporary fix if I can't drive home with it? I would've liked it done right the first time and that's fair to express. We don't have to agree or see eye to eye and it's his right to feel I'm overly difficult. It was suggested that I should've cleaned my car first, not that they should've wiped it down the first time before applying wrap. (The car wasn't in the shop to have any crashwrap applied, so why would I have wiped it?) Ultimately I paid $104 to get an issue diagnosed and temporary tape put on the sunroof. I'm frustrated that I'm out $100 and the issue is not any closer to being fixed. The technician himself was amiable and communicative and the owner is also a pleasant man to work with. That being said this experience has burnt this spot for me. Having a disagreeable person work for you isn't a dealbreaker but maybe don't place him front of house.

Excellent Service, Superior Staff and Good Value as Usual!…read moreWe first went to Roy Hendricks when we moved to the area in 2016 because they were top rated on Yelp, it was a better experience and value than anywhere else we have gone in multiple states, and this still holds true today! Since then, we have brought all our family cars to Hendrick's many times and have always been very satisfied with their friendly and knowledgeable staff, good value, and their speedy repairs (their turn around repair times, even for large jobs, put dealers to shame).

I've been taking my personal cars to Roy for over 20 years. He is as honest & knowledgeable as…read morethey come. His waiting area is clean and customer friendly. His staff is professional, courteous and family friendly. I have NEVER had a bad experience with Roy's shop. You can make an appointment, he also has a night drop service and you always get a call about what is needed and the cost. They are not the type of shop that will charge you for things you don't need. I've trusted him with my cars for 20+ years and he's never disappointed. Why go anywhere else??

When I recently got an oil change at a local Honda dealer, I was told I needed to have my…read moretransmission fluid and coolant changed. I was quoted over $500 before tax for the service. I decided to take my car to Meadowbridge Auto as it's super close to work and had great reviews. I was able to get an appointment within 2 days of calling. They called and texted me quotes for the work before anything was done and had my service done in the time quoted. Everyone was super friendly, and the work was done for under $500, including tax. I will be taking my car here for all future service needs.

Went for inspection. Needed new front brakes and rotors and front sway bars. They wanted to…read morecharge me $1200. 75 bucks in parts and 45 minutes to do it myself sitting on the ground. Extreme overcharging when you think someone will have to do it is not a good look. I won't be back. The front desk staff is very nice but whoever is doing the pricing is a criminal.

They are very honest. You pay a reasonable amount and they don't try to upsell you or tell you, you…read moreneed something you don't. I definitely recommend. We drive all the way across town to use them.

I have not updated this review in 8 years, but it is long past due. Mathews is still as dependable…read moreand trustworthy as your favorite uncle, honest in pricing and diagnosis. Hours now exclude Fridays, they got used to pandemic hours and are working four days a week. But the work they do is honest and effective. I would (and I guess I do, in some ways) trust Al and Janet and Sparky and the crew with my life. Add to my previous review that they now take American Express.

I took my 2013 Mazda 3 in to have a tie rod end looked at after another shop said it needed to be…read morereplaced. They determined that this was not needed yet. Great! Then they took the time to look at my a/c issue and made the repair the same day. The owner is super kind and the customer service is outstanding! I highly recommend them for an honest assessment, quality work, and very reasonable prices!!

I've had the Moyers team work on my cars for over 10 years. They have provided consistent excellent…read moreservice from the time I walked in. Mr. Moyers was recently able to point me in the direction of getting a new engine in my Hyundai Santa Fe when the diagnostic code showed a problem that was related to a manufacturer recall (this led to the Hyundai dealership taking care of everything on their end). That saved me so much money and I'll never forget the honesty and integrity I've experienced with working with the Moyers auto experts. I had them upgrade my AC system with a new compressor this month and it's working like a dream. Highly recommend them above any others!

Great communication about what work needs to be done now versus what can wait, reliable, reasonable…read moreprices, and I can always trust their work.

Needed to borrow my son's spare vehicle and it needed a state inspection. The place I usually use…read morefor inspection could not get to me for 3 days. Clover Hill is just a mile from where I live, so I stopped there. It was after 4:00 in the afternoon; they had me leave it and had it ready the next morning by 10:00. The vehicle failed due to an exhaust leak. What impressed me was they said they could fix it, but I would get a better price at a muffler place. Who does that, right? Very appreciative