These days it's difficult to find honest, straightforward, and excellent customer service. But I…read morefound it today at Budds'. He kindly got my Porsche in same day and took care of what I needed to get done! He was upfront with pricing and what to expect if I needed anything else in the future. I wholly recommend you reach out to Budd next time your car needs some TLC!

Budd is wonderful to work with! I've only been in for a few inspections. Now that we need some…read morework done on one of our vehicles, it felt great to know I have a mechanic I can call. He fit us in quick.

If your car is a diesel vehicle I would not suggest going here. I needed an oil change and…read moreVolkswagen didn't have any appointments for weeks and I didn't want to wait. I called around to a few places to find a place that worked on diesel cars and they said they did. When I showed up there was lots of confusion about my car. Wrong parts were used and eventually they determined they didn't have the part my car needed. I was advised to come back the next day, still no part. Day 3 at first they told me they didn't have the part then a second person came to correct the first so I was finally able to get my oil change. I thought everything was good until I went to get my car inspected...something was wrong with my car. Wrong filter and I had an oil leak (I'm not a car person but I'm pretty sure that was it). So I had to take my car to VW to get the work done correctly. This place was a waste if my time and money. I would never return.

I drove by this place not knowing it was here! I actually had an appointment somewhere this same…read moreday but saw the 10 minute wait sign and HAD to see for myself if this was true. I pulled in and was immediately greeted by a tech to tell me which lane to go in. I only had waited about 5 minutes until the car in front of me was done. I pulled in and the tech was super friendly. I asked a lot of questions and he answered all of them. I believe his name was Nathan and he was one of the assistant managers. I literally sat in my car the whole time and was in and out literally in 10-15 minutes!! They don't just do oil changes, he checked all of my lights, horn, signals etc. Also, if you are a first time customer, you get $5 off! I'm glad I stumbled across this place because I will definitely be coming back!! *This place is also Veteran owned and operated, much respect!*

They have an amazing group of people helping every customer in the lobby. I had seen they had…read moregreat reviews on here and I'm glad I chose to bring my car here. Follow up calls and notes in the mail from your mechanic is not the norm and a welcomed difference!

The customer service was outstanding. My first time using them. I went for an inspection. I…read moreappreciated that they didn't try to upsell me on unnecessary repairs. I even was handed a beautiful fresh rose when I left!!!

Very professional ...like the shop! Jamie did a great job informing me on the problem at hand.read more

My previous review of this butcher of Midlothian mechanics was out and out fact. His business…read moreliterally created my 1966 Corvair to catch fire after leaving his business after only traveling less than 3 miles. My car spent weeks under his terrible care before calling me to say it was ready for pickup. If I didn't have fire extinguishers with me the car would have been a complete loss. I never even got an apology from this ass hole. He should close this crap hole of a repair shop before someone is killed for his incapable workmanship.

My car's tires needed to be rotated and we found Allen to have a very reasonable fee. After…read morerotation, a message kept popping on in my car saying that the tires were low on air. When I was driving by the next day, I ran in and asked if it was typical for the warning to come on after tires were rotated. Brandon was not sure because he wasn't familiar with the model of my vehicle, but he bravely insisted on going outside in the freezing wind to check them for me, at no extra charge. Great customer service and went the "extra mile," no pun intended!

GREAT SERVICE ALERT: Allen Tire in Midlothian. Our trusted mechanic retired recently so we had to…read morefind a new, reliable, reasonable mechanic. Following recommendations, we went to Allen Tire at 13210 Midlothian Turnpike to fix cracked headlamps and investigate a noise underneath the car when we accelerated. Some mechanics would have taken the opportunity to tell us the transmission was bad or some other expensive repair. Allen Tire found it needed a $12 exhaust brace. AND, when I had a subsequent question at 5 p.m. (closing time), they told me to come back and the technician would stay for me (it was a 2-minute fix based on my idiocy). If you want a trustworthy mechanic in North Chesterfield, I HIGHLY recommend Allen Tire at 13210 Midlothian Turnpike.

Friendly staff, and very efficiently run. They seem very honest, but might try to "up sell" you…read morewhile you're having other work done on your car... like they did to me and two other customers who were in when I was there. To be clear... they did the work correctly on my car, but it really wasn't as urgent as they suggested and there were other services that should have been done at the same time, but they didn't mention those.

Great service, friendly and professional people! Finished our car on time and reasonable cost.read more

I've had the Moyers team work on my cars for over 10 years. They have provided consistent excellent…read moreservice from the time I walked in. Mr. Moyers was recently able to point me in the direction of getting a new engine in my Hyundai Santa Fe when the diagnostic code showed a problem that was related to a manufacturer recall (this led to the Hyundai dealership taking care of everything on their end). That saved me so much money and I'll never forget the honesty and integrity I've experienced with working with the Moyers auto experts. I had them upgrade my AC system with a new compressor this month and it's working like a dream. Highly recommend them above any others!

I went to Moyers Automotive for my annual inspection and was very impressed with their service. I…read morewill definitely be going back for future car service.

Fantastic service from these guys. Came in with a pretty major A/C issue with my 2019 WRX. There…read morewas an initial misunderstanding about what they needed to look for, but when I explained the problem, they went back, looked deeper (no additional charge), and found the issue which was a seizing air compressor. They made sure to take extensive video and pictures to show what the problem was so I knew they weren't making anything up. It's an expensive repair, so I made sure to shop around a bit. Their price was very reasonable compared to some highly rated local competitors who quoted me hundreds more for the same repair. Although the diag was more on the expensive side ($300+), it was worth it when factoring in the competitive repair price! Service was top-notch. Somebody was always ready to pick up the phone, and I was also provided a free shuttle service to my workplace, which is a courtesy they can offer at no charge within reasonable driving distance. Everyone is super friendly and willing to expertly explain the issues in-depth. I was so satisfied I went back and got my spark plugs replaced there too; once again, this was a very reasonably priced service. They have a rewards/rebate program which can help you shave a few dollars off if you're a repeat customer. Friendly, honest, and high quality of service - overall I highly recommend!

I got my yearly inspection and an oil change here recently and was very impressed with the service…read moreand overall friendliness of the staff. Matt was awesome! Not only did they take great care of my car but they didn't nickel and dime me and really walked me through what repairs needed to be done and what could possibly wait. For the first time I actually understood what was done to my car when I picked it up and paid, as they took the time to answer all of my questions.

Hyman Bros in Midlothian VA changed the oil in my 2015 crosstrek last Thursday. After driving the…read morecar home, we did not drive it again until Tuesday. When we drove it on Tuesday we started hearing a noise that sounded like sawing through cardboard. We didn't know if we could keep driving it or if that would do damage to the car. So we went of course to AI. AI said one possibility is that the transmission fluid was accidentally emptied instead of the oil and then more oil put in the car. So I checked the oil level and it is indeed over the max level. And if we drive it like this - the transmission will be ruined. So for HOURS today we have been trying to arrange to get it towed to Subaru. Early today they said THEY would tow it. We had to call another number then go to a link, then fill out a form. We did all of that and in the end it said we had to talk to an agent. We talk to the agent and they say we have to pay. Well why should we pay when this is most likely caused by Subaru. So after hours of going back and forth with them - now they say we have to arrange AAA to get it towed to them. And they are repeating that if it is not their fault they are not paying. I shouldn't have had to do any of this. I shouldn't have had to arrange another ride home from work on Tuesday. It's really hard to understand not being sympathetic to a LONG time customer (11 years) when you most likely are the cause of the problem. When you get a car serviced you don't expect it to be in worse shape the day after than it was before you brought it to the dealer.

BEWARE OF THIS DEALERSHIP!!! I purchased a $3500 Extended Warranty from Hyman Bros at: Hyman Bros…read more Subaru, 11960 Midlothian Turnpike Midlothian, VA 23113 FOR MY 2019 LINCOLN MKC, and especially wanted all regular maintenance covered. When I tried to get the car serviced I was told that I paid for a policy that only covered electrical systems and other the regular maintenance. I was told, face-to-face, and I pushed this issue, that I wanted this, and was told "no problem - you are fully covered. I attempted to contact the dealership and received no response so not we are going to court. They ripped me off, and I believe purposely as I was very specific about this because with my other car the very same thing happened (but that car maker admitted the problem and fixed it).