they drove all the way to FarmVille to pick up my scooter! two thumbs up, if I had two thumbs !…read morethanks ultimate cycle!

First off Larry is a good guy but he's just a salesman and probably doesn't have much pull once a…read moresale is made. As much as I want to give a high rating I just can't. Went there Saturday and bought Mahindra 1126HST, added a box blade and a grapple attachment for the front. Grapple needed a 3rd function switch that I was told was in stock and takes virtually no time to install. Ok so the tractor was expected to be delivered yesterday or today (Tuesday or Wednesday). Well no tractor! Contact them and asked where my tractor is and I was told that the switch was not in stock and had to be ordered but should be here by Friday at the latest and hopefully the tractor will be delivered Friday or Saturday. Received another call and I was told that the part might NOT be here by Friday and they don't get deliveries on Saturday so since they are closed on Monday it appears that I might not get my tractor until late next week. This is unacceptable and I really wish I can pull out of this $33,000 deal and go down the street and get a Kubota which I know are a little more expensive but I would trade that off with better customer service and experience. I will contact Mahindra directly to see what my options are since I don't believe I will get any compensation or satisfaction from Ultimate Cycle. So this is an updated review. Luke Oley reached out to me and we had a nice talk and he was able to resolve every issue that I had. seems like there was a lack of communication and the issue was addressed and I'm pretty confident that going forward there's not gonna be any more issues. The tractor was promised to be delivered tomorrow so we'll see. Fair is fair and Luke addressed all the issues and took care of them so hopefully this was just a blip.

Mike was fantastic. My son needed a moped to get back and forth at college and Mike was…read moreknowledgeable and friendly. The prices were reasonable and they had the helmet and accessories my son was looking for in the store and did the DMV registration on-site. Mike got the moped ready and installed the accessories and showed us how to operate the moped and brought us up to speed on maintenance. In the end, my son was able to go from zero to scooting in a couple hours.

They are very price friendly! And always have great customer service! And they are also very good…read moreat what they do.Highly recommend you come here if you have any issues with your moped!!

Joey and his crew did a fantastic job on my bike. He is…read morepleasant, honest, and a great communicator who kept me in-the-loop and up to date every step of the way. Cannot recommend them highly enough. Will not go anywhere else for my motorcycle work. Very grateful to have found them! Definitely 5-star rating!

Joey won't shut up, but boy does he have a great team.. Jokes aside, he fixed my Dad's bike up…read morebetter than I've seen it in 20 years. Amazing knowledge and customer service!!

Great Service Department! And Merchandise Sales Staff!!…read moreWhile attending my Motorcycle Club Nationals in Richmond, one of my Club Brothers had a n issue with the shifter on his bike that we were unable to fix with the limited tools we had with us. We showed up to Richmond Harley without an appointment and asked if they could get us in and back on the road. They went way beyond by adjusting the day to help us from being stranded and got us back on the road. All with a professional and helpful attitude. We are beyond grateful for their assistance and how we were all treated. I should note, we called several dealerships as we were getting into Richmond, and not ONE was willing to help us out. But Richmond Harley Davidson did. For what it's worth, word travels quickly in the MC community. And my Club and others will know that Richmond Harley had our backs.

Bought a bike from them it's been over 3 months since I paid it off and they said they can't find…read morethe title.they don't call back like they tell you.guess the only way is to take them to court.will never buy a damn thing from these ass holes again. Mack e

I was referred to Defiant Customs at the exact right moment when my SUV was having some serious…read moreissues. I had an idea that my vehicle needed a wheel bearing and other things, so after a great recommendation I decided to contact them. Sometimes the stars do indeed align:) Ray was amazing. I dropped off my suv the night before, and was promptly contacted with the diagnosis the next day. There were no surprises, the diagnosis was what I was expecting. It was a significant amount of work and I was given an excellent price. Their customer service is fantastic and they don't play around with your time. They've certainly gained a customer for life. I highly recommend this mechanic.

The only shop I'd trust in Richmond! Everyone is so kind and knowledgeable and they always make me…read morefeel welcomed and assured my bike is in good hands. Can't recommend them enough! Got my bike in right away and back to me super quick.

Great, knowledgeable staff who work quickly, efficiently, and at a price point that is comparable…read morewith other motorcycle repair shops. They had the tires in stock and even reserve them just in case others came in before I did. I would definitely definitely get tires here. I also bought an airbag vest, and they were quite knowledgeable and helpful

If you need tires on your ride THIS is THE place to go. Serving all styles they offer the best…read moretires for your bike. First come, first served. I was in and out in less that 45 with a new front tire for my Dyna Glide. They know what they are talking about, they are riders, not like some bike shops in the area. GREAT service, Great selection. HIGHLY recommended! Ride with the best

My car's check engine light recently came on, and after reading the outstanding reviews on Yelp, I…read moredecided to contact Elliot Automotive. From the moment I called, the experience exceeded my expectations. Jay was incredibly kind, professional, and helpful. As someone new to the Richmond area, it was reassuring to have such a positive first interaction with a local business. Everyone I encountered was friendly, welcoming, and truly focused on providing exceptional customer service. Based on my experience, I can confidently say "Yes--I highly recommend this business and will absolutely return in the future". Thank you for such a great experience. C. Rosser

What great service! I've been looking for a new auto shop since the dealership I went to has sky…read morehigh prices. Found Elliot Auto was a small, welcoming, and recommended biz. Getting an appt was easy, I called in & they gathered my info to send me a quote. I got a quote via text that I accepted to set the appt. There's no waiting room, so you do have to drop off the car & head elsewhere to wait. I had a scheduled maintenance done, and it was ready before the end of day. Upon pickup they explained what was done & made sure I didn't have any questions or concerns. All the staff was SUPER nice! Definitely recommend.

Electric RVA is the kind of shop I'd recommend to anyone without hesitation. They're prompt,…read moreknowledgeable, easy to work with, and they've always treated me well. The staff are all riders from different backgrounds, and it shows in the way they troubleshoot, explain things, and actually understand these bikes. They've helped me replace and install a controller, do belt swaps, troubleshoot battery issues, and gave me solid maintenance advice for keeping the bike in good shape. Turnarounds have been quick, communication has been great, and they've been willing to work with me when I needed some flexibility. I've never felt steered wrong by them. Great shop, great people, and a real asset to the local e-bike and motorcycle community.

This place is a rip off. Dropped off an electric scooter for repair which after speaking to the…read moretech on the phone got me back a quote which would cost just as much as a new scooter. I declined and came to pick up the scooter. They claimed "after speaking to you we ordered the parts" which mind you I declined the service. They charged me $75 for my scooter to essentially sit there because they "ordered the parts". I pushed back so they charged me just over $50 which is still a total rip off because they did nothing. Be leery of this place...