I was referred to Defiant Customs at the exact right moment when my SUV was having some serious…read moreissues. I had an idea that my vehicle needed a wheel bearing and other things, so after a great recommendation I decided to contact them. Sometimes the stars do indeed align:) Ray was amazing. I dropped off my suv the night before, and was promptly contacted with the diagnosis the next day. There were no surprises, the diagnosis was what I was expecting. It was a significant amount of work and I was given an excellent price. Their customer service is fantastic and they don't play around with your time. They've certainly gained a customer for life. I highly recommend this mechanic.

The only shop I'd trust in Richmond! Everyone is so kind and knowledgeable and they always make me…read morefeel welcomed and assured my bike is in good hands. Can't recommend them enough! Got my bike in right away and back to me super quick.

Joey and his crew did a fantastic job on my bike. He is…read morepleasant, honest, and a great communicator who kept me in-the-loop and up to date every step of the way. Cannot recommend them highly enough. Will not go anywhere else for my motorcycle work. Very grateful to have found them! Definitely 5-star rating!

Joey won't shut up, but boy does he have a great team.. Jokes aside, he fixed my Dad's bike up…read morebetter than I've seen it in 20 years. Amazing knowledge and customer service!!

They showed me one tire which I decided to purchase but switched it out with one that had less…read moretread on it before putting it on.

Great deal on a tire. Very friendly service and cute cats. Would shop here again for sure.read more

they drove all the way to FarmVille to pick up my scooter! two thumbs up, if I had two thumbs !…read morethanks ultimate cycle!

First off Larry is a good guy but he's just a salesman and probably doesn't have much pull once a…read moresale is made. As much as I want to give a high rating I just can't. Went there Saturday and bought Mahindra 1126HST, added a box blade and a grapple attachment for the front. Grapple needed a 3rd function switch that I was told was in stock and takes virtually no time to install. Ok so the tractor was expected to be delivered yesterday or today (Tuesday or Wednesday). Well no tractor! Contact them and asked where my tractor is and I was told that the switch was not in stock and had to be ordered but should be here by Friday at the latest and hopefully the tractor will be delivered Friday or Saturday. Received another call and I was told that the part might NOT be here by Friday and they don't get deliveries on Saturday so since they are closed on Monday it appears that I might not get my tractor until late next week. This is unacceptable and I really wish I can pull out of this $33,000 deal and go down the street and get a Kubota which I know are a little more expensive but I would trade that off with better customer service and experience. I will contact Mahindra directly to see what my options are since I don't believe I will get any compensation or satisfaction from Ultimate Cycle. So this is an updated review. Luke Oley reached out to me and we had a nice talk and he was able to resolve every issue that I had. seems like there was a lack of communication and the issue was addressed and I'm pretty confident that going forward there's not gonna be any more issues. The tractor was promised to be delivered tomorrow so we'll see. Fair is fair and Luke addressed all the issues and took care of them so hopefully this was just a blip.

I came in to buy my very first bike and had a great experience…read more They have plenty of parking and are located right on Broad St. Super easy to find. Roger greeted me as soon as I walked in the door and offered any assistance I needed. I'd done my research and was looking to get an entry level bike and Roger was able to answer all my questions. I love the design and simplicity of Honda bikes and ended up purchasing an orange Rebel 300. It was probably the easiest vehicle purchase I've ever made. No pressure, no problems. Bought and drove off. I had my spouse drive it home and he loved the ride! I've been riding it around the neighborhood and getting a feel for the friction zone all afternoon and I'm in love! It's perfect for a novice and I really appreciate Roger getting it to me today!

I would never recommend Honda House to anyone. It was the worst service I have ever had…read more They gave me a quote for one number, and when I asked multiple times to confirm, they said it was final. I get to the store and suddenly there is a registration fee. Then, going through the bill together after I paid, it turns out I was charged that registration fee twice. When I pointed it out, they changed their answer and said it was a tax fee, which I had also already paid. On top of that, I told them four days in advance that I needed a fast pickup and asked them to have everything ready. They said, "No problem, we can do it in 15 minutes." I get there and it takes two hours, so I had to leave and come back. Horrible service.

This is an excellent motorcycle dealership! I've been…read moredealing with this shop for years and I trust them with all of my motorcycle maintenance and tires!

Thanks again to the fine staff at Moto Richmond for hooking me up with a fine machine . If your…read morelooking for a great ride and friendly folks , ride on over to Moto Richmond and get your cool ride . Be sure to ask about rain gear . Lol

My mom and I had an incredible experience at Richmond BMW Midlothian yesterday. During a road trip…read morefive hours from home, we got a flat tire and had our car towed there. Unfortunately, the service department had already closed for the day, and with Sunday the next day, we thought we would be stranded until Monday. Thankfully, Alex Utz (General Manager) and Aaron Mason (General Sales Manager) saw our situation and immediately stepped in to help. They went above and beyond by arranging for a mechanic, who had already gone home for the day, to come back and assist us. They even stayed open an hour past closing to make sure we were taken care of. Not only did they help us get back on the road, but they did so at a very reasonable cost. Because of their kindness, professionalism, and willingness to go the extra mile, we were able to make it home in time for Father's Day. We are incredibly grateful and cannot thank Alex, Aaron, and the team enough for their outstanding customer service. They turned a stressful situation into a positive experience, and we will never forget their generosity.

Bought a 2021 corvette here and had it shipped to Illinois, Alex, Kirk and EJ all went out of their…read moreway to relieve any concerns or issues I had , I would not hesitate to deal with them again .

Great service, fair prices, quick work. friendly staff …read more I have had my last three sets of tires from Vondelehr installation was quick and service impeccable as always. they also do tire patching, suspension work, alignments and more. Would recommend them to anyone needing tires.

Fast and friendly with competitive prices. Booked an appointment with the former Dyke Tire, now…read moreTire discounters, and was told to leave it all day for an alignment. Called Vonderlehr and had it done for less in 30 minutes.