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Advance Auto Parts

3.3 (7 reviews)
Open • 7:30 am - 9:00 pm

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3 years ago

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6 years ago

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8 years ago

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7 years ago

Its a couple guys that been there the longest are poor customer service. The new manager is the most nonchalant playing on his phone.

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8 years ago

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8 years ago

Could not get anyone to help me, after 15 minutes I left. There was no one at any of the cashier stations either, so they were not busy.

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Advance Auto Parts

Advance Auto Parts

(12 reviews)

This place is so good they have everything you need and customer services outstanding I highly…read morerecommend!!!!!

Purchased a Die Hard Battery 750 cranking amps in May 2022 for my 2002 Mitsubishi Montero. Battery…read moreperformed well until yesterday June 3, 2022, it would barely turn the engine over so I put my tester/charger on the battery and charged it for hours until it finished it's cycle and threw an FO3 Code (bad cell.) I talked with a young guy with a short beard who came out and put their beat to hell scanner on my battery, he basically ordered me to get into my car and start it, run the motor at 1500-2000 rpm then let it idle, turn on high beams, turn AC on high, turn off the motor. Rude, rude, rude! He handed me a print out from the scanner that said the charging system was fine, however he said it was not. I followed him in the store where he talked to an older guy behind the counter, who I overheard say that I needed to "learn to listen." I approached and said to him, if my battery did not have a defective cell it would have taken a charge. He reluctantly said he would replace it this time but never again. He took a black sharpie and wrote on the replacement battery receipt "NO RETURN." FYI a full charged battery at rest should read 12.75 volts. I have been a loyal customer of this store ever since it opened. You have lost me to "The Auto Zone" at Cosby Village where they treat people with respect and kindness. No the customer is not always right, but in this case I was 100% correct. To these rude men, I have turned more than a few wrenches in my 72 years!

Advance Auto Parts - autopartssupplies - Updated May 2026

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