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    Ellis Auto Service

    3.5 (13 reviews)
    Open 8:00 am - 5:00 pm

    Services - Ellis Auto Service

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    19 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Recommended Reviews - Ellis Auto Service

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    Last year I was mistreated by employees for asking questions. Apparently my questions made the employees annoyed. I was further insulted when an employee called to say they apologized but my concerns were addressed. However, I responded to say, "Check your facts." I video the exchange because it made me uncomfortable and now I question trust of these people. I also took photos of my battery and the one they installed. So when the employee called to dismiss my request for receipts and my warranty information, I knew he wasn't truthful. 2023 the person called me recently to say I can come back to the shop to see receipts. Why? I never shouldve need ask for receipts or a warrant for the battey you took and the one you replaced it with. I shouldve never been treated disrespectful by your employees. So trust you to make things right after months of being good with not doing right...blows me!!

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    10 months ago

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    5 months ago

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    3 years ago

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    4 years ago

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    12 years ago

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    10 years ago

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    Kweleme Mobile Mechanic

    Kweleme Mobile Mechanic

    (17 reviews)

    if I could give MORE stars I WOULD! Just yesterday afternoon Thanksgiving Holiday weekend) I was…read moreout of town, driving north on I-95 about 20 miles south of Richmond when I got dashboard msg warning me of engine overheating & to idle engine immediately! Close to my overnight destination, I managed to 'limp' car there after a couple cycling stops for engine to cool. at 81 years old I became veryworries & anxious about what to do! Once i found & contacted Malcolm, he agreed to come out right away - in the dark, and in freezing temperature to help me out. And INDEED he did! He was able to identify the problem, fix it, & do a couple tests to make sure. He was truly a GODSEND. And this guy KNOWS his stuff! His fee was reasonable & fair - a great value. I HIGHLY recommend him!!!

    If you need an honest mechanic in town, you need to call Mr. Kweleme. My vehicle wasn't feeling…read morethe same after it was serviced. I had it looked at by three different mechanics in Richmond area. All gave me a list of things that needs replaced. Each one's list was different things to be replaced. None of their suggestions sounded right to me. After looking on Yelp I found Mr. Kweleme. Mr. Kweleme replaced two of my vehicle's spark plugs and changed the engine oil and it fixed the issue. I also asked his opinion on the other things mentioned by the previous mechanics, and except one thing, everything else that was told by other mechanics was not necessary. Mr. Kweleme confirmed those parts are in good condition and explained why he thinks they need no replacement. I think Mr. Kweleme is also charges resonably. Thank you Mr. Kweleme!

    Island Import Service

    Island Import Service

    (10 reviews)

    Shockoe Bottom

    So I just got screamed at on the phone by this business. I got a state inspection and oil change,…read moresome fluids topped off, etc. in March last year and everything was pretty good. No complaints. They did great work. I had a Pep Boys oil change coupon so I took my car in today to get that and the inspection done. Took lots of trips so my cars brakes and tie rods quality didn't pass this year. Not islands imports fault, I'm sure they were passing last year. Big quote from Pep Boys. I called Island Imports to ask about their hourly rate since Pep Boys was rather high. Pep boys stated they would allow me to bring in parts to put in, so I was just shopping for an hourly rate and seeing where I could find ways to save. When I told whoever answered the phone at Island Imports this, they started screaming at me that they were not a reputable business and shops aren't allowed to do that. I didn't know that, but I am just trying to figure it all out. I interrupted her in the middle of what she was saying to state that pep boys told me differently, but that I was simply just trying to understand their hourly rates. The conversation devolved from there, I was near tears trying to get words out, and she was still telling me how rude I am for interrupting and implying her shop would ever put on parts I brought in myself. I was just trying to ask what their rate was to understand general costs. It was the most uncomfortable conversation I have ever had with a business and it ended her eventually explaining rates are dependent on a number of factors, and more or less stated that they didn't want my business and I should stay with Pep boys. I'm still gonna give them three stars because I know they're capable of good work, so I hope you guys have a really nice experience like the first time I went.

    I was amazed by and great service that I received from Island Import Services. They were honest…read moreabout what needed to be done to my car and their generosity and kindness is unparalleled. I will definitely be taking my car here for any work that needs to be done and recommending them to all my friends! -Kira, Richmond VA

    Atlas Auto Works - The 350 Zed got a new suspension with an awesome car detailing.

    Atlas Auto Works

    (3 reviews)

    Old Town Manchester, Manchester

    Very friendly staff!…read more Pricing is reasonable, and amenities make the environment very welcoming. Quick with gathering parts and estimates - 5/5

    My pregnant wife and I had our car towed here after our alternator had failed on the highway…read morewithout calling ahead, as by the time our car broke down, all shops were closed. We are not from the area and live about 5 hours away in New Jersey, and were driving home from our vacation, so we were stuck and stranded in Richmond until the car was taken care of. We had left a note, voicemail, and called as soon as they opened up to discuss if they would be able to get the job done. Initially, they mentioned they would not be able to do it, and we were trying to figure out what shop would be able to do this and get towed there. Luckily, Atlas was able to complete the job and get us back on the road. However, we were completely taken advantage of in our time of need. From start to end, the job took 2 hours (9:00 a.m. - 11:00 a.m.). We were charged for 5.2 hours of work at $150 an hour, including a diagnostic fee. This is close to $500 of fees for nothing. When asked to waive the diagnostic fee as we did the work with Atlas, we were denied as it was 'part of the work'. I have NEVER paid a diagnostic fee when doing work at the same shop who found the issue. As a previous manager of an auto shop, we would ALWAYS waive this fee for customers, and every other mechanic my family and I have ever been to, have waived this when doing work at the same shop. At the end, we ended up paying the $157.16 diagnostic fee and $1,152.45 to replace our alternator. What an outrageous price! This is completely unethical and disappointing to strong-arm a stranded couple. Do not go here unless you want to get ripped off.

    Ellis Auto Service - autorepair - Updated May 2026

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