Store is new and clean. Everyone here has been helpful. The isles are marked so you can find…read moreeverything easily. I also appreciate the fact that they give a military discount. How nice. So for a few dollars, I got a big old jug of windshield wiper fluid.

I purchased LED brake light replacement bulbs that do fit, however the 2014 Ford Focus that I have…read moreis one that will not tolerate LEDs. The lower power usage tricks the electronic brain into seeing a fault, and shut all the lights off. AutoZone exchanged the LEDs for the factory halogens, no problem. It was easy.

Napa has the parts, web present is functional, no fluff, just a bit slow for parts to come in.read more

I stopped by to get help (by Home Depot's recommendation) in finding the right clip for my bumper…read more I didn't know the type of clip I needed, so I asked the gentleman behind the counter for help. He proceeded to ask me what kind of clip I needed. I told him I didn't know. Then he said he couldn't help me until I knew what I needed. I wasn't allowed to try any on my bumper piece that I brought in either. He said I'd have to buy the clips, then I wasn't allowed to return them if they didn't fit. He was very rude with the way he talked to me. I went down the street to Advanced Auto Parts and the guy helped me, even opened up packages to try different clips to see what would fit. I do not recommend this Napa store due to the unhelpful nature of their associates.

Highly recommend this location for their work ethics. I was invited in town to help w/ cars &…read morecoffee at Nitrocross, Richmond Raceway; Got a flat tire on my way back to DC it looked like a part was missing. Despite they were fully booked at the shop, DYLAN still went above and beyond and took care of me. He was the hero of the day and he deserves a promotion!

Arguably the worst mechanic on the planet- this shop did a horrific job on my daughters car, if you…read morewant your loved ones to feel safe don't get their cars worked on here- we went in for a state inspection and left with a bad shaking vibrating car, $500 on repairs that did nothing apparently and more issues than we had when we got there- and Scott is the rudest associate they employ and I'll never go here again, I'm contacting the corporate office for their horrific experience and lack of professionalism as well as their inability to fix cars in general- good luck, highly recommend driving about 5 minutes west to Roy Hendricks- they actually employ master techs and we all always get a good laugh there about how terrible fire stone is.

Just wanted to give a shout out to Dan.He was very helpful and went above and beyond what he…read moreneeded to do. Dan,your the man.

Over the years Chesterfield Auto Parts has been a Blessing for me and many people that know I will…read moredo my best to help them keep their vehicles on the road in the insanely overpriced Auto Repair World! On July 31st of this year an elderly friend of mine needed a tail lamp repair for State Inspection. I found a defective socket and called around to all of the part stores with no luck. Called the Dealership next and a lamp socket was available... When you purchase the complete lamp assembly for $417.00! Checked the inventory for CAP and located two possible vehicles at the Genito location. Made my way to the Genito yard and was checked in by Steve. He was very pleasant to deal with when he instructed me where to find the two vehicles that may get my friend out of the bind She was in... And again Chesterfield Auto Parts saved the day! Found exactly what I was looking for. Thanked The Lord and headed to check out... I went back to see Steve and he tallied up what I had for purchase and it was just a few dollars! Exactly what I was hoping for! So I reached for my wallet and it was Missing!!! My world fell apart real quick and Steve handed me my wallet... I left it laying there at check in and Thankfully Steve saw it....... Wasn't much cash in it but there was other things that would have been Stressful to replace including credit cards! I Still Can't Thank This Man Enough! Without saying... If Steve hadn't noticed what I had done, not only would I have let my friend down I wouldn't have had enough gas to get Home! I want Management to know that I'm greatful for all of the things that Chesterfield Auto Parts has made possible over the years and I'm especially greatful for your Employees that show Integrity when they show up for work! Great Job Steve, Keep Up The Good Work And I Will Keep Coming Back! Thomas G.....

It is refreshing to find and honest local business owner. I have never been steered wrong by Jim…read moreor his team. They may not be the fastest in town but I'll take honesty and pride in their work over fast!

This is one of those family-owned businesses we should be proud to support. Jim has always done…read moreright by me and gotten the job done. When one repair didn't stick, he did a different fix and only charged for the new materials. What really tipped me over to writing this review is how Ryland and Kyle helped me with a stuck sunroof lid. Kyla squeezed me in right before closing, and Ryland took care of it in 15 minutes. Brilliant! Thanks, guys!

These guys always treat me so well. As a single father of two young kids, I have a very tight…read morewindow between when they are in school and when I have to pick them up. Every time I'm here they treat me like family and are really understanding. Packed an oil change, inspection, breaks, rotors, and engine thermostat, and even my dang key fob battery into a single visit and still got me rolling before I needed to pick my boys up. There's no way any other shop would have gotten this done for this cheap, this quickly.

I've used Buddy South Auto Parts and you could not find a more trustworthy group of people. Scott…read moreexplains everything about what needs to be fixed and it's done with quick service. I would never take my car anywhere else because I trust them 100%. Glenna C

A AAA Manager (Greg Petrella) called me about an experience I had at this location and was very…read moreprofessional, and wanted to make sure that I was a satisfied customer. He explained about AAA's policy and made the situation right. I give him a lot of credit for going the extra mile and doing that because that is how you keep customers and make sure your business will prosper! Having a AAA Automotive Center in our area is real benefit! I will revisit this location and think the outcome is a positive one. Thank you so much Greg!!!

I have had AAA for years never had a problem or issue really with using them up until today. The…read moredriver comes out here and because my grandfather is the primary holder of the account regardless of me and my mom having our own AAA card with our names on it and number underneath my grandfather, which is all three of us I Was left stranded on the side of the road with a flat tire all because my grandfather was not present and we have our own cards with our names on it on his account. We pay a lot of money to have this service and we are now letting AAA go and finding somewhere else more professional I would not advise no one to use AAA services for this reason if you have small kids AAA is not for you. You will be left stranded if you are under a primary card holder, regardless, if you have your own number with your name and I will be reporting them to the Better Business Bureau because of this this is a horrible customer service and service provided AAA ought to be ashamed of their self very disgraceful company

Had a wiring issue with my trailer. Called around was told 2/3 weeks out with everyone. Including…read moreChesterfield Trailer & Hitch. They advised me to bring it in and will try to get to it. 3 days later I get a call it's ready for pick up. That's service ! 5 stars out of five. And if your a DIY with welding the sell metal. Extremely fair priced with everything Now my go to trailer repair place. Come check them out. Definitely get your moneys worth !

Amazing service. They ordered the parts for me and installed everything perfectly. Couldn't have…read moregone better!

I just called this Auto Mechanic to get some general information about warranty whether it's worth…read moreit and how hard is it to deal with the car warranty insurance company and the actual mechanic because that's where the truth is with the mechanic. Jason the owner was gracious enough to spend a good amount of time with me explaining to me how these warranty companies work and what to look for and what to ask and he gave me a few recommendations. You know it's really nice of him to take the time out of his day to give me all these tips and I'm not even a customer. Just goes to show that this place is really a genuine place to go because they don't have your business and they're treating me this good. he also mentioned whenever you get a used car always come in and get an overall check which is $89. This way you get an out side true review of the car you are buying not just what the dealer is telling you. I never thought about doing that but I can see where the value would be totally with it. Thank you Jason you really gave me a lot of good tips and I really do appreciate it. I'm looking forward to using your services in the future. Sorry if my writing is bad I don't do reviews but I just had to give this to you because you were so kind and honest. Aloha Jennifer

I told them upfront I suspected a bad alternator because I could hear a bad noise coming from the…read morealternator. Also asked them to check my squealing brakes. Brakes were fine, just dust build up, so no charge and appreciated. However, I was charged $531.95 for the alternator part alone (GM part #20911162), before labor/tax/fees. The same exact part number is available from Amazon ($199.70), GMPartsGiant ($268.81), and GMPartsClub ($318.59) -- all about half off what I paid, even accounting for normal shop markup over retail. Labor ($192) was fair. I wasn't shown itemized part pricing before authorizing the repair. Ask for the exact part number and price breakdown before agreeing to a repair here, or get a second quote. If you don't, expect to pay completely avoidable and unneccesary markups.