Southside Hitch saved us from being stranded midway on our trip to pick up our recent graduate in…read moreTampa. We rented--online--a trailer from a well-known rental company. We had the hitch, but not the necessary lighting required for a trailer rental. Although we had an appointment to install the lighting at a Richmond location of the trailer rental company--at considerable cost-- while stopping to visit friends, we were told the kit was not available and could not be located at any other store along the 95 corridor at this venue, but we would most likely get lucky if we made various stops at their locations along the way. We called Southside Hitch the next morning, hoping that they would be able to help, but figured we would pay for our lack of planning. We were told to come on out, they were sure they could accommodate us! And they did! Within 30 minutes, we had a lighting kit installed at a fraction of the cost of the quote from the trailer rental company. It has taken me awhile, but I just want to thank Southside Hitch for being such an honest, reputable, and helpful company. We are so happy we called you! Thank you so very much!

This us the place to fix what other installers screwed up - they know their stuff! Plus, twice now…read morethey have done an emergency fix when we were leaving on a tight time schedule. Our "go to" place!

Dear truckers, don't waste your time and money in this shitty shop !!!…read moreowner is squeezing poor truck, not stick to the words, asking $150 per hour by charging you three hours extra instead of two hours, They show you parts which are working properly, but telling you this is not going to work charge you for that part, but never change it. please listen to me go somewhere else!

If I could rate a 0 I would. The worse customer service I have ever seen. I own a transportation…read morecompany and needed some immediate help. I call this company to see how quickly they could respond as my driver was stuck at location that was closing in a hour. I said I would call right back if I could not get someone closer than the time I was given. I tried back 4x to confirm they were still able to go. This man decided to played games with me by not answering me but instead texting me back "Yes?". I stated I did the road call help and please let me know if be could still go and no reply. Look I am a female in a man's world but I have a company to run and I don't have time for games and I expect the same from another business. All I needed was a simple adult response. Very unpfessional and childish behavior from this company.

THE OWNER IS RUDE AS HELL!!!!!!!!!!!…read more First of all she greeted the phone VERY rudely. I tried to explain my situation and she kept cutting me off.... and then hung up on me because I wasn't answering her quick enough or to her liking... I WILL NEVER use this towing company. I've been in Richmond for over 3 years & I promise I will HIGHLY DISRECOMMED this towing company for as long as I stay here... alll thanks to the owner. Mind you she never gave me her name. Just hung up on me twice. WHAT A JOKE TO RICHMOND. Thank you for saving me money! if you're in need of towing use J&R towing or FINAL NOTICE TOWING. save yourself from some rude customer service. this business is 0/10.

It's stressful when your car breaks down on the side of the road, and the last thing you need is a…read morestressful towing experience! Luckily, my evening went more smoothly thanks to Dennis' Towing. My car broke down a the highway ramp near Staples Mill and I called at least 7 different towing companies in the area with no tow truck availability. When I called, I was told that there would be a truck available in approximately 45 minutes, and that they would call me back then. I was contact by Keith who was very professional and respectful. He called me to tell me when he was on the way, that he had a (more urgent) call from the police to respond to an accident and he let me know that it would be a little while longer before he could tow my car. No worries, I really appreciated that I was kept in the loop. Eventually, that evening, he towed my car to the mechanic and dropped the key off in their drop box. I've never used a towing service before, but Keith was very communicative which is important for times like these. Their prices were very fair - $65 base fee with an additional $4 per mile towed. The job got done and I'm satisfied with my experience; I'll be contacting them if I ever need towing again.

I brought my airstream in to get the lug nuts tightened on my trailer and these guys are so…read moreawesome, they took me right away so I can get on my way. They also recommended a propane gas place right behind them that filled my 30 lb tanks super cheap. The Holson gas guys are also great people and took the tanks off and put them back on for me. All I had to do is put my cover back on. Thank you J&K - it is great to find awesome mechanics willing to help travelers out. I can't recommend you guys enough!!

From the owner: We specialize in Diesel Performance & Repair Advance…read moreDiagnostics & Repair for both Gasoline and Diesel engines Complete Engine and Transmission Replacements Complete Air Conditioning Service Tune ups /Oil Change /Pm Services Virginia State Inspection All Tire services Friendly, Honest and Reliable Employees & Staff serving our community and surrounding areas

My little brother took his car here for a state inspection and some how his 50,000 miles 2018 Ford…read moreFocus needed both front control arms, wipers, 3 separate flushes, and other work as well. I'm an auto tech and have been doing it for many years and I worked on that for years before he took it there and those control arms were fine. Took advantage of a young man and lied and told him he needed unnecessary work for state inspection.

Family focused for safe and reliable quality care. Keeping my vehicles on the road and family safe…read morefrom the elements. Thank you ODT

Went to get new windshield wipers and was amazed that Rose installed them for me! She even topped…read moreoff my wiper fluid that I bought!!! Thank you, thank you!!!!

My battery was dying on me and I didn't want to risk getting stuck somewhere so I pulled in here…read moreafter work. The gentleman at the counter showed me options and his recommendations and quickly changed out my battery for me. It was fast and easy and it gives me peace of mind having a solid battery and the warranty behind.