Great, knowledgeable staff who work quickly, efficiently, and at a price point that is comparable…read morewith other motorcycle repair shops. They had the tires in stock and even reserve them just in case others came in before I did. I would definitely definitely get tires here. I also bought an airbag vest, and they were quite knowledgeable and helpful

If you need tires on your ride THIS is THE place to go. Serving all styles they offer the best…read moretires for your bike. First come, first served. I was in and out in less that 45 with a new front tire for my Dyna Glide. They know what they are talking about, they are riders, not like some bike shops in the area. GREAT service, Great selection. HIGHLY recommended! Ride with the best

I came in to buy my very first bike and had a great experience…read more They have plenty of parking and are located right on Broad St. Super easy to find. Roger greeted me as soon as I walked in the door and offered any assistance I needed. I'd done my research and was looking to get an entry level bike and Roger was able to answer all my questions. I love the design and simplicity of Honda bikes and ended up purchasing an orange Rebel 300. It was probably the easiest vehicle purchase I've ever made. No pressure, no problems. Bought and drove off. I had my spouse drive it home and he loved the ride! I've been riding it around the neighborhood and getting a feel for the friction zone all afternoon and I'm in love! It's perfect for a novice and I really appreciate Roger getting it to me today!

I would never recommend Honda House to anyone. It was the worst service I have ever had…read more They gave me a quote for one number, and when I asked multiple times to confirm, they said it was final. I get to the store and suddenly there is a registration fee. Then, going through the bill together after I paid, it turns out I was charged that registration fee twice. When I pointed it out, they changed their answer and said it was a tax fee, which I had also already paid. On top of that, I told them four days in advance that I needed a fast pickup and asked them to have everything ready. They said, "No problem, we can do it in 15 minutes." I get there and it takes two hours, so I had to leave and come back. Horrible service.

Joey and his crew did a fantastic job on my bike. He is…read morepleasant, honest, and a great communicator who kept me in-the-loop and up to date every step of the way. Cannot recommend them highly enough. Will not go anywhere else for my motorcycle work. Very grateful to have found them! Definitely 5-star rating!

Joey won't shut up, but boy does he have a great team.. Jokes aside, he fixed my Dad's bike up…read morebetter than I've seen it in 20 years. Amazing knowledge and customer service!!

My mom and I had an incredible experience at Richmond BMW Midlothian yesterday. During a road trip…read morefive hours from home, we got a flat tire and had our car towed there. Unfortunately, the service department had already closed for the day, and with Sunday the next day, we thought we would be stranded until Monday. Thankfully, Alex Utz (General Manager) and Aaron Mason (General Sales Manager) saw our situation and immediately stepped in to help. They went above and beyond by arranging for a mechanic, who had already gone home for the day, to come back and assist us. They even stayed open an hour past closing to make sure we were taken care of. Not only did they help us get back on the road, but they did so at a very reasonable cost. Because of their kindness, professionalism, and willingness to go the extra mile, we were able to make it home in time for Father's Day. We are incredibly grateful and cannot thank Alex, Aaron, and the team enough for their outstanding customer service. They turned a stressful situation into a positive experience, and we will never forget their generosity.

Bought a 2021 corvette here and had it shipped to Illinois, Alex, Kirk and EJ all went out of their…read moreway to relieve any concerns or issues I had , I would not hesitate to deal with them again .

This is an excellent motorcycle dealership! I've been…read moredealing with this shop for years and I trust them with all of my motorcycle maintenance and tires!

Thanks again to the fine staff at Moto Richmond for hooking me up with a fine machine . If your…read morelooking for a great ride and friendly folks , ride on over to Moto Richmond and get your cool ride . Be sure to ask about rain gear . Lol

they drove all the way to FarmVille to pick up my scooter! two thumbs up, if I had two thumbs !…read morethanks ultimate cycle!

First off Larry is a good guy but he's just a salesman and probably doesn't have much pull once a…read moresale is made. As much as I want to give a high rating I just can't. Went there Saturday and bought Mahindra 1126HST, added a box blade and a grapple attachment for the front. Grapple needed a 3rd function switch that I was told was in stock and takes virtually no time to install. Ok so the tractor was expected to be delivered yesterday or today (Tuesday or Wednesday). Well no tractor! Contact them and asked where my tractor is and I was told that the switch was not in stock and had to be ordered but should be here by Friday at the latest and hopefully the tractor will be delivered Friday or Saturday. Received another call and I was told that the part might NOT be here by Friday and they don't get deliveries on Saturday so since they are closed on Monday it appears that I might not get my tractor until late next week. This is unacceptable and I really wish I can pull out of this $33,000 deal and go down the street and get a Kubota which I know are a little more expensive but I would trade that off with better customer service and experience. I will contact Mahindra directly to see what my options are since I don't believe I will get any compensation or satisfaction from Ultimate Cycle. So this is an updated review. Luke Oley reached out to me and we had a nice talk and he was able to resolve every issue that I had. seems like there was a lack of communication and the issue was addressed and I'm pretty confident that going forward there's not gonna be any more issues. The tractor was promised to be delivered tomorrow so we'll see. Fair is fair and Luke addressed all the issues and took care of them so hopefully this was just a blip.

Most honest mechanics in the area. I would highly recommend to any of my friends and family!read more

This place is crap just like the mud they left on my inside of my door and they put used parts on…read moreyour Vehicle Just remember Bruce's Junkyard is right next door there buddy's their favorite place of shopping new parts for your car Misses Kenny so called Mechanic Hates for anybody to bring their parts in because he'll find a way to say that it's not the right part so he has to get his own part to put the screws to you And down the road I've had 3 mechanics and 3 auto parts shops and gmc dealership Say that he was wrong on the part that I've gotten just so he could get his own part he is famous for this and have the car there to screw me Because he don't like anybody saving money he wants every Last cent you got I see all bad reviews this third time last time they screw me first time misses kenny told me my part was not right carquest 2 steps across the street From the shop I told him I was walking over there to get the part correct and make her happy said no I'm gonna have my own part and charge me another $40 When I could have went 2 steps across the street Enjoys misses kenny the fact that taken advantage of people's money Ripping them off and second of all I had them put brakes on the car Got down the road misses Kenny Did not know how to put brakes on Because they were squealing down the road So I had to bring it back to the shop for him to adjust it Act like they didn't do anything wrong i had to argue So then I gave him a third chance this last chance I bought another part for another vehicle and they acted like that it was not the right part again!!! After I was told pacifically by several people that it was the right part other people been in business since 1934 They try to tarnish other people's name And I've had it checked out where he is lied as well Where he knew he could not buy that part brand new out of stock everywhere I had to buy used That he tried to claim that you could buy it brand new that was a big lie and he acted like he talked to the store the manager at O'reilly's which he couldn't give me a name I looked at his lieing face and I called him a liar Cause he knows he is a liar and he likes to cheat people out of their money Especially when other people work hard to get where they are and he likes to break them down for every penny they have and then change the price on them when we get to the shop after they tell you one price on the phone misses kenny and boy Carter switched old bait trick act on you Then he twists his words try to make people sound like they're crazy when he's the real crazy one AVOID THIS SHOP WITH ALL COST!

Hello folks, I go to Lloyd's Auto tire in Sandston Williamsburg Road they're friendly. They're…read morehonest great service and they do well with my 2010 Toyota Corolla and my wife's 2021 Toyota Corolla I Think I'm not really sure but anyways I go there you're make an appointment they treat you first come first serve all is good and I wish them well in the futures to come keep it in the family and you're doing all right thank you again

Excellent service from Lloyd's. Got two new tires for well less than expected. Friendly & efficient…read morefront desk attendant