A beautiful classy speakeasy with live music. It can fit about 50 with excellent service. There is…read moreno sign upfront and the entrance door is very plain. Push. Richmond should spin up a secret speakeasy tour, where entrance is only allowed by word of mouth.

Absolutely obsessed with this place. Tucked away in Scott's addition you would never really know it…read morewas there so it's like an unofficial speakeasy. Came in for happy hour and had a selection of treats to choose from. The affogato was to die for. No one was in for happy hour as I believe it was from 5pm-6pm so it felt like we rented out the entire spot which was nice b !! I will be back

I would never recommend Honda House to anyone. It was the worst service I have ever had…read more They gave me a quote for one number, and when I asked multiple times to confirm, they said it was final. I get to the store and suddenly there is a registration fee. Then, going through the bill together after I paid, it turns out I was charged that registration fee twice. When I pointed it out, they changed their answer and said it was a tax fee, which I had also already paid. On top of that, I told them four days in advance that I needed a fast pickup and asked them to have everything ready. They said, "No problem, we can do it in 15 minutes." I get there and it takes two hours, so I had to leave and come back. Horrible service.

They will not work on anything older than 10 years !!! Not at all !…read more2012 goldwing. Just bought, wanted a pro to go over it, needs new tires( for safety). But...noooo.

Very accommodating shop. We had a schedule change that allowed me to drop our ATV off almost…read moreimmediately, they accommodated us and took the ATV. Started work on it immediately the day after and did as requested, even as far as to give the ATV a good look over to make sure nothing else would need work. Communication is a bit lacking, but when speaking to multiple individuals it can be expected that there will be some confusion/conflicting information. The ATV was initially deemed ready, but as they went over the list with my husband they realized they'd forgotten to address the brake issue. A day delay, but not a big deal. Will happily return for routine service of our ATV's and Motorcycle's without question.

Dont take anything here supposed to replace a back tire well 1700 dollars later my clutch is messed…read moreup my front end shakes and he did work that wasn't asked of him i wouldnt let him work on a weed eater i wouldnt leave a star but one was required

Prices are way over market…read more Tried to sell a ski to my friend. He custom built it online with the dealer and the basic model here was 3k over the price of buying directly from dealer. Reps are pushy, just want you to buy something. Not interested if you're not trying to get it now. Also, I would maybe check the background of some of these people.. personally I wouldn't buy from here.

Service was completed, but man was it ever a hassle…read more It took Redline almost a month to complete a simple recall service. I was shined on about if the parts had been ordered and when the order was placed, when the parts were received, etc. Yes, I realize the pandemic-induced supply chain problems are not 100% behind us, but when you're booking recall appointments 8 WEEKS out, I don't think it's unreasonable to expect the parts to be on hand (or AT LEAST) ordered by the time the bike is dropped off. I have a hard time believing it took 11+ weeks for a part known to be in stock at the manufacturer to reach a dealership in the same country. When I dropped the bike off, they had the opportunity to tell me right then they didn't have the required parts in stock (despite knowing for 8 WEEKS when I would be dropping off my bike). They did not do this. I had to call (three times over the next three-plus weeks) to get any information, and I was never even informed when my bike was finally ready. I just showed up one day, hoping it would be done after a prior conversation in which I was told "Oh, I think the tech is probably going to put it back together today." This apparently came from one of the service department managers, who clearly doesn't know what his team is doing. I will say the work they did was done competently, that's not my complaint, it's the timeline and the utter lack of communication or information. That's not a technician problem, that's a management problem. I was also ignored by the GM, or at least the clerk at the main desk when I left my name and number and asked to speak to the GM. That's poor customer service right there. I also contacted the dealership through Facebook, and though they promised to call me, I have yet to hear from them. After I started posting this negative review (Google, Facebook, Yelp), their Operations Manager Byron Hager reached out to me via a no-reply email address asking ONCE AGAIN for my phone number, which is 100% definitely in their system. Every interaction is an opportunity for a sale. I'm ready for a different bike, but given my experience with Redline's service department, I'll be going elsewhere to buy. The customer may not always be right, but the customer definitely deserves better treatment than I received at Redline, especially for something as simple as a recall service.

I brought in my 2003 Magna that hadn't run in about 22 years and Mike made that thing purr like a…read morekitten again. I filled out the appointment details online but didn't hear back from them so I called and one of the mechanics told me "I'm too busy to pay attention to that online BS just bring the bike in and we'll look at it". They are busy and it took them about a month to get the repair estimate but once I gave the go ahead they were terrific about keeping me updated about the status of the work being performed. After Mike got done working on it and I took it down Tidewater on the way home the bike ran like brand new. Of course it helped that I had drained the tank before putting it into storage. Real old school, reliable way of doing motorcycle maintenance.

*****Racially profiled and accused of stealing during a test drive. *****…read more I came in to look at an ATV, I had already been in contact with CAMERON THE GENERAL MANAGER about a month before this. My jeep was in the shop so I wasn't able to buy one then. I went in and talked to CAMERON THE GENERAL MANAGER, he showed me the ATV and I asked if I was able to test drive the ATV. He asked for my license and I gave it to him. I rode down their road for maybe 4 seconds. I was trying to do a U-turn only to see CAMERON THE GENERAL MANAGER, chasing me down on a dirt bike and yelling something. I went into the main road to turn around and at this point he is right next to me. He cursed at me to "turn the fuck around" and I told him that's exactly what I am already doing.... We get back to the dealership and he asked me "so what did you think?" I said what was that about, did you think i was trying to steal this? He said "you never know" I asked him if people have come here to steal before he said "well they tried but i chased them with my dirt bike." I told him I'm not sure how many thieves text you from their personal number, drive their personal vehicle, and give you their license before they would steal something. I'm wondering if those same thieves were just people that requested a test drive like me. I asked for my license back and left. He did try to claim he was chasing me because I was in the main road, but he was flying down the street before I even turned into the main road so I know that is not true, it's an excuse. Extremely embarassing . I do not adivse you to buy here if you are a person of color.

Doug was a great guy, made everything easy and effortless for me. All I had to do was show up tell…read morehim what I needed and they handled it from there. On the other hand one of the guys in the sales section not too sure of his name. He was too much of a "know-it-all" for me when most things he told me were wrong.

I couldn't get my new tire on the rim completely. I call Saturday at 2:30 pm he said that I could…read moredrop it off and pick it up on Tuesday. I get there at 3pm and stated he was able to put it if I could wait for it. So I waited. Doug was very pleasant and helpful. Thank you Doug and service crew GH

They had both of my Kawasaki jetskis. I told them what was wrong with them, I got the steering and…read morereverse cables replaced.( no problem) the other issue was that one wouldn't go over 30mph. They didn't fix the problem, told me to bring them back. Then they told me that I needed my valves adjusted, (paid them for that) . Took them out and the problem is still there! Took them back and was told they would look at them again. This time they actually diagnosed them they said. And now want me to pay another $2000 to get them fixed. No thanks, then they wanted me to pay for the diagnostic test. ($165) to get them out of the shop because I don't trust that they will fix them. If you take them your jetskis just bring them a few darts to throw at the problem board! They suck!!

Sent my fuel pump here for a rebuild. Waste of money! Bike has not run correctly since…read more Contacted them about the pump and they said they tested it and "it rocked." Only drove 2 miles and the bike shut off. Took it to another mechanic and they said it was because it was not pumping fuel. Stay away from this place!

Highly recommended if you are looking for a bike. They are really helpful and transparent on…read morepricing. Something came up and I wasn't able to purchase the bike I wanted. Go check them out if your are shopping. Very low stress and not like a Harley Davidson dealer. They have a good selection of used bikes as well

I am very appreciative that while on a long distance ride they were able to fit me in and take care…read moreof my bike last minute. What I had a problem with was the service manager shoving his political views down my f'ing throat. Nobody cares which President you think should die a horrible death and no one cares who you support. His behavior was rude and offensive. I'll ride 1000 miles out of my way the next time I need service just to avoid this dude.

They were professional with everything they did and went the extra mile. Everyone at the shop was…read morea joy to talk to and helpful. I can't say enough good things about them. If you are looking for someone stop looking these people ate them!!

Owner came in for an emergency service to my rim. My elderly parents and I got off a cruise in…read moreNorfolk and we were heading to Charleston SC when I needed service to my rim. The owner came in on his day off and saved the day. What a blessing. We can't thank you enough.