They were professional with everything they did and went the extra mile. Everyone at the shop was a joy to talk to and helpful. I can't say enough good things about them. If you are looking for someone stop looking these people ate them!! read more

Owner came in for an emergency service to my rim. My elderly parents and I got off a cruise in Norfolk and we were heading to Charleston SC when I needed service to my rim. The owner came in on his day off and saved the day. What a blessing. We can't thank you enough. read more

They did a great job repairing the dent in my Tesla rim. The price was reasonable and they were super flexible with scheduling.

Can't say enough of the impressive quality of their work. Had some damage to the rims of our Tesla, which now look even better than we took delivery of the vehicle. Everything about our experience was exceptional. read more

I had them repair 3-20" bent chrome rims of a set of five and mount and balance tires to these rims. I took the rims to them on 06/24/2021, purchased and had tires shipped to them for mounting not expecting them to have everything finished until 0706/2021. I received a call that everything was ready to be picked up on 07/01/2021. So far I can truthfully say the rim/tire sets looks excellent, mounted them on the car 07/01/2021. I used their services before about six years ago and will probably again in the future. As for pricing, they are reasonably priced within range depending on the work needed on the rim. I am presently very satisfied but I am waiting to see how the air pressure remains in the tires after I pick the car up from the wheel alignment specialist. I am a very distrusting consumer because of the economic world of today, where businesses want the money but really don't care about giving the customer good value or services for their money and are very disrespectful with an arrogant attitude toward us consumers. This business I very highly recommend for any of your customizing rim or car needs. This rating I give because this is my personal experience, but sometimes dealing with some businesses you never want to see them again. Hopefully they will not put themselves in that position with me in the future. read more

The lady answering the phones was super rude. First impressions are everything and her condescending tone and smart mouth would prevent me from ever doing business with them. The owners need a lesson in customer service and business 101. read more

Great work at a decent price. They fixed some curb rash on the wheel of my 2022 BMW X3. Looked like brand new. Better to stop by then call. They seldom answer the phone or return messages, I'm assuming it's because they are busy making customers vehicles look amazing again. read more

They repaired a cracked rim for me, put two welds in it. Rim cracked again in the exact same two places they had welded. I was told "If you leave your car in the driveway and never drive it, you will never have a problem!" Which was odd? My experience with welding is that the welded spots when done properly are stronger than the original. I was told that the new cracks were just slightly to the right of the center of the weld. Funny, it looked like it was right down the middle of both welds to me. They came highly recommended, I guess they are ok. With hindsight being 20/20, I would just buy a new rim next time instead of spending over $500 to get one fixed twice. The only upside is that Costco did a road hazard warranty on the tire and replaced it for free. I'm only buying my tires from Costco and will probably buy new rims there as well. read more

Top notch work is done here! They resurfaced some rims I bought on eBay to pretty much brand new condition and they powder coated them to a color I liked! Will do business with them again. read more

Professional Rim Repair - Scratched up - Tires Near Me - Chesapeake, Virginia

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Took my BMW X3 to this location today due to having to put all new set of Tires on it because of a Blow out on 64, I had the tires put on at TQ, wish i had just taken it here to begin with, TQ could not due my Alignment due to some undisclosed reasons, most likely because they didn't know how to do it on BMW. Emailed this location last night and got a call this morning, that it would cost 100$ and would be done with a Hunter Hawkeye Elite system, My brother who is a Master Mechanic in CA and works on BMW said to take it here because the system being used is very accurate. I was very happy with the service i received here, the staff was great and honestly i think i found my new go to place regarding Tire Rotations, installs, and alignments. To see the Hunter Hawkeye Elite in action check out this video : http://www.youtube.com/watch?v=NAp3KwdKsS8 read more

Professional Rim Repair - Tires Near Me - Chesapeake, Virginia

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Wonderful service the reviews say it all, I could've have been happier to have my Blue Honda Accord taken here and so well taken care of. Happy customer read more

So got my rims done in black, looks great. Picked up the truck this past Friday raining like crazy trying to get to my window tinting appointment and then to work. After about 5 or 6 minutes of driving my tire pressure light came on. Didn't think much of it as the pressure was little lower than the others. So I kept going , got my windows tinted and drove to work. Put some air in there when i got home and didn't drive again until Saturday. Still the sensor was on. So today I call the shop and told him my sensor still on but it showing the right pressure and it might be the tpm sensor. To my surprise, he said the light wasn't on when you left and you could have hit something or made it loose etc. He didn't say hey bring it back we can see if it was us or something I did or even hey we can change it but it will cost you such and such. Or if it was a setting to change, Just plain you out of luck good by. So learned lesson their work carries no guarantee or customer service after you drive out the shop. Spectacular job on the rims, but hell hope they hold because they could car less if something went wrong. read more

I needed one tire swapped quickly since I warped it (thanks to the City of Norfolk horrible pothole filled roads). These guys were very honest, friendly and helpful got me on the road in under 20 minutes. I already had the tire all i needed was to swap the damaged tire. Highly recommend this shop! read more

Very professional and courteous. Pricing was very fair and result on my damaged rim exceeded my expectations, saving me $800 on a new rim. Highly recommended. read more

I had work completed on two alloy wheels. Both were a challenge, due to the machined/coated finish. That said, the repair was of good quality and exceeded my expectations. Pro Rim Repair does have a bay to support minor repairs/mods, and the customer service was pretty good IMO. I'd recommend giving this shop a try, though I can't currently compare against the local competition. -Decent service -Responsive to Emails/Calls read more

Had one wheel on my Tesla Model X that had to be powder coated and balanced. They were able take me in the same day and had it done about 24hrs later. Super impressed with the whole process and the cool staff. Highly recommended! read more

Professional Rim Repair - Powder coated in Glossy Black - Tires Near Me - Chesapeake, Virginia

I received the best service at professional rim repair. They made it super easy to make an appointment and get my rim fixed. The staff was super friendly and quick. I was able to get my rim fixed within the hour. I would highly recommend this place read more

Took my Lexus RX350 in to see if they could correct two rims that lost a battle with a concrete curb, leaving the rim scratched up pretty badly. Chris took a look, gave me a very fair quote, and they did a superior job, as good as I could have asked for! They were finished when they said they would be, and no surprise charges when I picked it up! I recommend them highly Ron V read more

I take all of my cars, including my Porsche and my Honda Goldwing to Pro Rim repair for excellent, quality work. They specialize in repairing bent or damaged rims but also feature a near-full service shop with a high-precision alignment rack and a road-force wheel balancer. If these guys can't get your alignment or wheel balance right, no one can. They also do custom work on engines, body, and chassis and are a great the shop to take your car to for pre-race tech inspections. Chris Micele, the owner, has been in the business for 16 years and practically invented several techniques for rim repair. I trust him and will continue to patronize his shop whenever possible. read more

My mom needed all new tires in a hurry as her set was old and she was driving on a donut (from popping one). Wanted to find a small business rather than a chain and after going to one place and being given the brush off (they were just too busy to take on her job and, well, they really don't make any money off of changing tires - seriously, their words!), we wandered into Pro Rim. Clearly, the task we were asking for was pretty mundane to their typical client, but Chris was pleasant and not at all condescending. He ordered tires that were delivered later that day & we came back to have them mounted and get an alignment. We had plenty of time to listen to interaction among the staff and with customers. This is a decent, honest and fair place to do business. read more

I've had 2 rims repaired here and they do a fantastic job! I have been fully satisfied both times. Pot holes around Hampton Roads wreak havoc on rims, no matter how much you try to avoid them. I'm so thankful for Professional Rim Repair! read more

I came to get my wheels put back together before being deployed they offered to fix some work that was done on my wheels which was cool but before being deployed I had my parts stolen I ask them to just fix what they had because I was leaving they did not fix it they just charged me storage fee while I was gone. Never again read more

Chris and his team have repaired and refinished wheels for me, mounted and dismounted dozens of tires, and fit me in even when they were slammed. I have been through many tire shops, and most are careless and damage wheels when removing tires. Pro Rim repair on the other hand has top of the line equipment and people trained to use it properly without damaging my expensive wheels. I feel comfortable knowing they are in good hands, whereas before I would stress getting a tire dismounted. Pricing is fair, and turnaround time is fast, and if they take longer than expected, they give me a courtesy call so I don't waste a trip, which is nice. Keep up the great work! read more

I brought in 3 wheels here that had curb rash and also damage from a tire installer at Sears. The wheels were repaired as if they were brand new. I'd recommend them to anyone. read more

Took my X5 there Monday, they determined two rims needed repair. My husband removed them and we took the rims to them. Done Tuesday and we put back on the car. Same issue. Took it again Wednesday and left the car. Picked up today still didn't fix the problem the manager maybe owner dunno Chris was cocky and rude. They put about 60 miles on the car "road testing" it smh never again. Go elsewhere y'all this was a horrible experience and sad because they came recommended. read more

These guys rock! They fixed my dented rim after another shop said it couldn't be repaired, and then sold me a Michelin Pilot Sport tire to replace the damaged tire for half of what I had previously paid. Also sent my father in with cosmetic damage to a carbon fiber rim on his new Mustang Shelby 350R and that repair is also invisible. read more

Came in to fix an oops I did on my new car. Had a quick estimate done, and an even quicker repair for a damage that wasn't as horrible as it made me feel. I will end up going back here for my repairs on whatever else I need to fix on my project car. AND they have a detailing company to make your ride extra clean. read more