Mike and Fred give excellent customer service. I take all my vehicles here when I can't fix the…read moreissue myself. turn around time is the same day. no price gauging and they even showed me the damage ,wear and tear on my parts. good price for awesome work. I always recommend them first!

Saved me $1500 over eBay Firestone quoted me For the same…read morerepair. Fred is responsive and will Take care of your repair issue honestly.

Brian and staff took care of my car with honest communication and kindness. They also did not…read morecharge me an arm and a leg for basic services like some other auto shops unfortunately do. Greatly appreciated!

I loveeee this place! Shoutout to Tyler and Brittney. This is where you want to bring your car…read moreespecially if you have a European car. The staff were very understanding, friendly and professional. This is the one shop that is actually affordable compared to the other European shops that lie about their prices. Thank me later, I will be coming here from now on.

Went to 3 different spots before coming here to be able to get the car inspected the same day. No…read morewait! They were quick and it was only $20! The guy said they haven't been very busy so if you need an inspection or something done to your car, this is the spot! Will definitely be back.

Came in because my car got a flat while driving nearby...was hoping for a quick fix. Despite taking…read moremy car back immediately into the garage, I waited for over 2.5 hours(!!) as they checked EVERYTHING on my car. Gave me a report on brakes, engine, filters, etc. I didn't ask for that...just needed a quick plug/patch. Pathetic cash grab. Obviously I didn't take their offers and will NEVER come back. P.S. The pic shows they used to have two windows to let you see into the garage as you wait. But they "conveniently" covered that up.

We got a flat tire on the way to OBX and our spare was low. We were concerned to continue our trip…read moreon a less than ideal spare. I called and told them of our situation, they told me they were closing in 15 minutes- i told them we'd get there as quickly as possible. We arrived 25 minutes later and they were still open waiting on us- Chase aired up our tire and gave it a quick once over and said we'd be good for the rest of our trip. We tried to pay them and they wouldn't hear of it - just wished us a good trip. We were so grateful for their kindness and willing to us go out of their way to help folks who were not having a good day. If ever the opportunity or need to have a return visit- we will not hesitate to give them our business.

Poor Communication and Unprofessional Customer Service:…read more I don't normally leave reviews, but I feel it's important to share my honest experience so others know what to expect. I originally spoke with someone named Chris earlier in the week about bringing in my vehicle for a diagnostic. He told me to "drop it off Wednesday," but no formal appointment was made -- no confirmation text, no email, no name taken, and nothing written down in front of me. Because of that, I assumed they were operating on a flexible drop-off basis, which is common with many repair shops. Unfortunately, I wasn't able to make it Wednesday due to being sick, so I dropped my car off early Thursday morning instead. Throughout the day, I called multiple times just to check whether they would be able to look at it. Each time, I was told nothing -- no update, no estimate, no clarity. I even told the front desk that if they couldn't get to it, I would gladly come pick it up so I wasn't taking up their space unnecessarily. When I finally spoke with Chris, the tone and attitude I received were extremely unprofessional. Rather than simply explaining that they were too busy to look at my vehicle, he blamed me repeatedly for them not being able to work on it -- even though no confirmed appointment was ever created, no system entry was made, and no communication was sent to me to establish a scheduled date. I acknowledged my mistake in not coming Wednesday or calling ahead, but the way the situation was handled was dismissive, rude, and lacked any basic customer service. A simple "We're booked today, we'll try for tomorrow" would have gone a long way. Instead, after leaving my car there all day with no updates, I received a message saying it was "ready for pickup" -- even though they never inspected it. The entire experience left me disappointed and feeling like my time and concerns weren't valued. I understand shops get busy and that I didn't arrive on the originally discussed day, but professionalism, communication, and courtesy should still be consistent. Unfortunately, that was not my experience here. I hope the shop takes this feedback seriously, because good service is as much about communication and respect as it is about repairs.

Amazing job on the ac repair everything went really smoothly. Value was what you would expect…read morereplacing a ac line and the compressor and everything else

This was the worst repair experience I have ever had…read more I brought my 2003 Toyota Camry to this shop because I was hearing a noise under the hood that became worse whenever I applied the brakes. Mike immediately told me the problem was the brakes. After a very brief test drive, without performing any diagnostic testing or inspecting other possible causes, he again stated that the brakes were the issue. He quoted me over $700 for the brake repair, then offered a "discount" that brought the price down to $590. Although the price seemed high, I agreed because I wanted the problem fixed. The brakes were replaced the same day, but shortly after leaving the shop, I noticed the noise was still there. It was slightly less noticeable but had definitely not been resolved. Since the shop had already closed, I returned a few days later. This time, without any diagnostic testing, Mike claimed the issue was the engine. A mechanic checked the oil level, found it low, added oil, and told me to bring the car back if the noise continued. Again, no effort was made to properly diagnose the actual source of the problem. The noise disappeared for a few days, but on the fourth day it returned while I was driving on I-64. This time it was extremely loud, sounding as though something underneath the hood was dragging on the roadway. I had to pull over and call a tow truck. While waiting, I explained the situation to a state trooper, including the brake repair and the amount I had paid. His response was, "You've been ripped off." I later called around for pricing, including another location in Virginia Beach, and was told the same brake job should have cost no more than about $450. After having the vehicle towed back to the shop, I was given an estimate of approximately $7,000 for additional repairs. Naturally, I declined. My biggest concern is that the shop never properly diagnosed the original problem and allowed a vehicle with a serious mechanical issue back onto the road. That was irresponsible and potentially dangerous. I requested a partial refund because I had been overcharged for brakes that did not fix the issue and because the vehicle ultimately became unusable. Mike refunded $250 without any discussion, which speaks for itself. Based on my experience, I cannot recommend this shop. The lack of proper diagnostics, questionable pricing, and failure to identify a serious mechanical problem resulted in a costly and frustrating experience.

I tried to avoid bringing my car here as 9/10 people I've talked to say they have brought their car…read morethere and they get quotes for a rebuilt motor after coming in for something simple. However, they are the Subaru specialist in the area so I had to do what I had to do . I brought my car in for excessive smoking. over the phone Aaron was convinced my car had a vacuum leak . brought the car in , he said they have to charge 150$ to inspect the vehicle so they can see all modifications done to the car, great that's fine. the list of inspection was pretty obvious things such as tires lose air , fender liner is rubbed and no battery tie down etc (things I don't need anyone to tell me) not a problem whatever , then was told it would be over 1k to see if it's the valve seals leaking and then he provided a quote for a rebuilt motor or a new one 6-12k was told not to drive the car is pretty much a bomb ready to blow up . I pick the car up and I sell as is for cheap . come to find out , the PCV valve was bad and needed to be replaced (65$ part) and the car is better than ever with it's new owner . To give the company the benefit of the doubt, the PCV valve is a common (mod) to the wrxs to help with catless smoke .... However 65$ to fix the car VS 6k-12k is a CRAZY difference. It's unfortunate that I had to take a big money loss but I hope my experience can help someone else!!

Extremely pleased with the work done on my 2006 Corvette. All Aspects were timely, knowledgeable,…read morecourteous, kept me informed, called on questions, and did what I requested. Great quality and value. Will be my choice for any future independent shop repairs I need on any of my cars. In general I'm very leery about independent shops having been burned in the past. It's a relief and pleasure to find a shop with quality standards.

Brought my car in because I could see oil around the valve cover gasket. Asked them to look it over…read moreand verify. They charged me $30 to look at t and provided an a free vehicle look over on other things. They let me know that it was indeed leaking and found an additional leak. They sent me a quote and I was flabbergasted at the price. The first original leak repair was quoted for $2,700. They did find another leak that would cost me an additional $1500 to repair . Way more than I was planning. I talked to a gearhead at my work and he said absolutely do not pay that. He said they do this to women, unfortunately. I talked to two other local shops who quoted me for everything on the original repair for $800 and $1100. Those quotes were for everything 17th Street was going to do for $2,700. I hate that companies do this. The icing on the cake was that when I drove my car home, I popped the hood and they didn't even attach the cover to the motor. It was just laying cockeyed on the top. It makes me question what else they didn't reinstall after looking over my car.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

Great service, awesome people! Honest and up front…read more Thought i needed new breaks, and they confirmed that i didn't need to. But i needed a new muffler, only took 30 minutes. Good price, nice guys! From a norwegian vanlifer

Great service, prices were fair not through the roof like most mechanics. Thanks guysread more

I had a wonderful experience with CB. I have never been to an auto shop with customer service this…read morekind. They were communicative and even stayed after hours for my fiancé to come pay and pick up my car. I found my permanent auto place.

I've been coming to Christian Brothers Automotive since moving to the East coast in 2022. This is…read morethe best repair shop our family has ever been to. We completely trust Kirk and the team to be honest with us.

Very professional and friendly service. -Wanted new rims and…read morethey were willing to bring some of the available options outside to prop up next to the vehicle, because thats the best way to select "the one". -They even have caliper paint available. I mean at that point we can just go all out. -Payment plans or pay all at once. -located in a plaza with enough parking spaces. -appointments available as soon as the next day in most cases. Received the vehicle when agreed with no delays.

Stole/Misplaced a hubcap of mine. (They said I didn't have one on to begin with which is total BS!)…read moreyou think I wasn't looking at my wheel this morning before I left?? Whatever your businesses excuse may be you guys are very dishonest and stole from a potential customer and that's not okay! Maybe because I didn't spend any money today at this establishment stealing my hub cap was their form of compensation Brought the wheel in looking perfect and RNR Tire Express left me with the photo below . Thanks for ruining the lug nuts too. (They also refused to show me the before photos?? Wonder why??) maybe cause my hub cap was right there??