We got a flat tire on the way to OBX and our spare was low. We were concerned to continue our trip…read moreon a less than ideal spare. I called and told them of our situation, they told me they were closing in 15 minutes- i told them we'd get there as quickly as possible. We arrived 25 minutes later and they were still open waiting on us- Chase aired up our tire and gave it a quick once over and said we'd be good for the rest of our trip. We tried to pay them and they wouldn't hear of it - just wished us a good trip. We were so grateful for their kindness and willing to us go out of their way to help folks who were not having a good day. If ever the opportunity or need to have a return visit- we will not hesitate to give them our business.

Poor Communication and Unprofessional Customer Service:…read more I don't normally leave reviews, but I feel it's important to share my honest experience so others know what to expect. I originally spoke with someone named Chris earlier in the week about bringing in my vehicle for a diagnostic. He told me to "drop it off Wednesday," but no formal appointment was made -- no confirmation text, no email, no name taken, and nothing written down in front of me. Because of that, I assumed they were operating on a flexible drop-off basis, which is common with many repair shops. Unfortunately, I wasn't able to make it Wednesday due to being sick, so I dropped my car off early Thursday morning instead. Throughout the day, I called multiple times just to check whether they would be able to look at it. Each time, I was told nothing -- no update, no estimate, no clarity. I even told the front desk that if they couldn't get to it, I would gladly come pick it up so I wasn't taking up their space unnecessarily. When I finally spoke with Chris, the tone and attitude I received were extremely unprofessional. Rather than simply explaining that they were too busy to look at my vehicle, he blamed me repeatedly for them not being able to work on it -- even though no confirmed appointment was ever created, no system entry was made, and no communication was sent to me to establish a scheduled date. I acknowledged my mistake in not coming Wednesday or calling ahead, but the way the situation was handled was dismissive, rude, and lacked any basic customer service. A simple "We're booked today, we'll try for tomorrow" would have gone a long way. Instead, after leaving my car there all day with no updates, I received a message saying it was "ready for pickup" -- even though they never inspected it. The entire experience left me disappointed and feeling like my time and concerns weren't valued. I understand shops get busy and that I didn't arrive on the originally discussed day, but professionalism, communication, and courtesy should still be consistent. Unfortunately, that was not my experience here. I hope the shop takes this feedback seriously, because good service is as much about communication and respect as it is about repairs.

Called in a few days before to get an alternator replaced and it was done perfectly and quick,…read morecustomer service was also a 10/10.

I had two of my vehicles serviced here for Timing Belt replacement and a tune up. Muñoz Auto…read moreServices were great in getting my vehicle completed and returned in a timely fashion. Great customer service and great communication throughout my service. I truly recommend this place for your vehicle's needs! Thanks Again!

Called in to inquire about a state inspection being complete today and was told if I came in now it…read morewould be done by the afternoon. As soon as I pulled up the gentleman working met me at the truck and immediately began the inspection. Awesome people and great service. Will definitely be back. Great they are also only right around the corner from me! Update: to make it even better I didn't have the $20 in cash, I didn't know they only took cash for state inspection, on the honor system they let me leave to go to the ATM and come back. Obviously, that is exactly what I did.

Been there several times with several cars; and so far so great!…read moreTook our old Jag there, along with our Highlander and Rav4 with usual services and new tires. Work completed perfectly. Prices decent and nothing done you don't need. Highly recommend this local shop. Glad to have found them; wish I found them sooner.

Great service, awesome people! Honest and up front…read more Thought i needed new breaks, and they confirmed that i didn't need to. But i needed a new muffler, only took 30 minutes. Good price, nice guys! From a norwegian vanlifer

Great service, prices were fair not through the roof like most mechanics. Thanks guysread more

Fast. Personable. Great pricing. This mom and pop shop has it all. Come on in and give them a shot…read moreand keep the community thriving. You won't be disappointed! This is my fourth visit here and every time is exactly what I need it to be. Awesome!

He did an excellent job at a reasonable price. Very friendly. Would definitely recommend.read more

Very quick response, fair estimate, scheduled the repair soon after pricing agreed upon. He showed…read moreup on time, was very polite and professional. Got right to work, replaced the part, and obviously knew what he was doing as he was finished in the estimated time it takes to replace that part. I couldn't be more pleased, will definitely be calling on Bill again. Highly recommend!

Reliable and efficient. Booked an appointment to have struts and shocks replaced on my 2017 2WD…read moretruck. Brought my own parts and they had me in and out in 4 hours with alignment. Clean shop that I will trust going forward.

I brought in my 2014 Ram Ecodiesel, because they have been great with me and my kids' cars in the…read morepast. They ran a diagnostic on the truck and told me that, since it's not a very common model, that they couldn't work on it. However, he gave me the diagnostic. When I asked how much the diagnostic would be, they said it was free. I live 30 minutes from these guys, but due to their integrity, they are always my first "go-to" mechanic.

While a bit tucked away, I've had nothing but great service each time I've come. Both in getting my…read moretruck (2005 F-150) serviced as well as my wife's Subaru, we've received nothing but quality work, friendly and honest service, and a reasonable price. Whether it's routine maintenance or something more obscure (they hunted down a hard to find replacement seat belt buckle to get my sensor working again), I've been very happy with the work done and the price paid. They've earned my business hands down. I'll certainly be back.

This automotive shop is literally 100 yards away from my…read moreworkplace. I have several family members and friends that take their vehicles here for multiple reasons. I dropped my car off here for an oil change on a weekday. They had it ready in a couple hours. When I got home I realized they didn't place a reminder sticker on my windshield. I also saw that my car did not automatically reset the oil change life. I called and spoke with Brian. He was super helpful, pleasant, and knowledgeable with me. He told me to stop by the next day & they would take care of everything. Well, he sure did. They actually ran out of stickers and he gladly placed one on the windshield for me. He also reset my oil life meter. I had a couple questions about my tires and he took time out to explain what I wanted to know. I'll be taking my vehicle here from now on is an understatement!

We brought in a 24 year old Honda with a blown clutch. Steve was able to source the hard to find…read moreparts and install them. He had trouble with some of the parts and continued to work on it until the all the parts were good. After putting everything together, there was still a little noise, but seemed to be good. Steve wouldn't let the car go until it was fully resolved. They also found an exhaust issue and put an interim solution in place without any additional charges. Even though this repair took a while (due to parts), we are very happy with the work and Vencam's commitment to quality work. Vencam will be our go to shop for work on this car.

Great experience! Sometimes you see 5-star reviews and wonder if they're all legit. Based off of my…read moreexperience today, I believe they are! Jack is an excellent communicator and answered my questions like a pro. After an initial once-over of my 2003 Toyota Echo, I immediately received a link to photos and videos of my car with corresponding recommendations and assessments. Jack did an awesome job explaining and not selling me on repairs. About an hour later the rest of the Vencam team had my busted bushing replaced and had generously topped off my oil free of charge. I happily drove home in a much quieter car, confident that it had a new quality part, replaced with quality service! Thanks guys, I'll definitely be back!

Very professional and friendly service. -Wanted new rims and…read morethey were willing to bring some of the available options outside to prop up next to the vehicle, because thats the best way to select "the one". -They even have caliper paint available. I mean at that point we can just go all out. -Payment plans or pay all at once. -located in a plaza with enough parking spaces. -appointments available as soon as the next day in most cases. Received the vehicle when agreed with no delays.

Stole/Misplaced a hubcap of mine. (They said I didn't have one on to begin with which is total BS!)…read moreyou think I wasn't looking at my wheel this morning before I left?? Whatever your businesses excuse may be you guys are very dishonest and stole from a potential customer and that's not okay! Maybe because I didn't spend any money today at this establishment stealing my hub cap was their form of compensation Brought the wheel in looking perfect and RNR Tire Express left me with the photo below . Thanks for ruining the lug nuts too. (They also refused to show me the before photos?? Wonder why??) maybe cause my hub cap was right there??