This business has big problems. I brought my truck in for a "quick oil change." Nothing quick about…read moreit as the staff was in no particular hurry. The constant attempts to upsell unnecessary filters, fluids, and washer blades was obnoxious. If you didn't know what was going on, you could easily was away with a $300 bill for stuff you didn't need. The oil change itself was slow and of questionable quality. When done, the attendant gave me a 'next oil change' sticker that said I needed one in 3000 miles...which is absurd. When I called out the discrepancy, the attendant claimed Valvoline recommends every 3000 miles. When I showed him the Valvoline website that said my new oil was good for at least 7500 miles (vehicle manufacturers recommend 5000 miles), he just shrugged his shoulders and walked away. This is either incompetence and apathy or a business sanctioned scam to get customers returning unnecessarily. Could be either. Needless to say, steer clear of this business.

The team here is awesome, I am very happy to bring my car here... Austin is always super friendly,…read morecourteous and very professional and has taken great care of me... The dude has excellent customer service skills... That's so hard to find these days, you might want to hang on to him! I always recommend you folks to others, even brought my GF's car here before... I used to use Valvoline up north in the DMV area for decades... I was happy to find one here... Keep up the good work!

2 Words! CLOWN SHOW!!! These guys are absolutely the worst don't waste your time. They don't know…read morewhat the hell they're doing... I went came back for my second oil change and they couldn't get the oil filter on. They put it on so tight... I had to take it to my get off... They make Jiffy Lube look GOOD! Stay Away if you know what's good for you and your vehicle!!!

I had an absolutely dreadful experience at this place due to the worst customer service I've ever…read moreencountered. From the moment I arrived, I was met with rudeness and hostility. An employee approached me without so much as a greeting, immediately displaying a terrible attitude. He curtly told me to pull my car forward, but when I didn't hear him the first time, he stormed over and snapped, "Don't let me tell you again, pull it forward." The lack of basic courtesy and patience was astounding. It's clear that customer satisfaction isn't a priority here--I wouldn't recommend this place to anyone based on how poorly I was treated. The employee was white with the ponytail

Do not and I mean absolutely DO NOT go to this Jiffy Lube or any for that matter. I normally do my…read moreown oils changes but I swung in here after work one day due to having a lack of time. The Lube Techs were very nice and respectful. However they have absolutely 0 clue how to actually change oil, the most simple car maintenance. They torqued down the oil filter, which you do not have to do at all. Hand tighten is all you need. They also ugga dugga'd my drain plug so tight that other actual shops couldn't get it off nor myself. Save yourself the time and respect and learn a new skill and change your own oil. If I could rate 0 stars I would.

I cannot state how well Tysean helped me. He was polite and professional and extremely helpful. I…read morewill be coming back just because of how well he handled my service issues.

Love coming to this repair shop it's very reasonable in price and the owner is so friendly and…read moreshows he really cares not just about his business growing up also about his customers. They were able to fix what was going on with my malfunction indicator light since I couldn't determine the root cause on my own with a deep inspection

Don't do it; they will mess up your car. Terrible experience! It cost me thousands of dollars, and…read morein the end, I had to get it towed to another shop that could actually get my car running the way it should be.

Very friendly & competent…read more Gage & B Rich were super helpful. My car require detachment of the glove boxes to change the cabin filter and Mr. Rich attempted to exchange it. I've never had a service tech even try to. Thank you.

I've had the distinct displeasure of visiting this place twice, and both times it felt less like an…read moreoil change and more like a reality TV drama I didn't sign up for. Visit #1: The dude doing my oil change seemed to think he was auditioning for The Bachelor. The minute I mentioned I could change my own air filters, he was all, "So... do you have a boyfriend?" Like, bro, what? Are you here to service my car or apply for the position? He did chill out when I said no, but the whole interaction had big "creepy Tinder date" vibes. Visit #2: This was the real pièce de résistance. I showed up slightly overdue for my oil change, and instead of a simple, "Hey, try to come sooner next time," I got verbally annihilated. The guy was sooo mad, slamming tools around like he was auditioning for a WWE match. Then when I asked about using a coupon (because, duh, who doesn't love saving money?), he basically growled, "Absolutely NOT." Okay, Scrooge. But wait, it gets better. I paid in cash, thinking it'd be easier (mistake #1). This dude LOST it--slamming register drawers like the cash personally offended him, muttering God-knows-what under his breath, and then storming off to another register to finish the transaction. When he handed me my change, I swear he was two seconds away from yeeting it at my forehead. Finally, I asked him to reset my oil change indicator (a very normal request, mind you), and he straight-up ignored me like I'd just asked for a kidney. Instead, he gave me a dead-eyed "we're done here" and ushered me out like I was some ex he'd been forced to see at Thanksgiving dinner. Moral of the story? Skip this nightmare of a garage and head five minutes up the street to Valvoline. They'll change your oil without you having to relive your worst breakup.

This Car Spa is located at the corner of Holland Rd. and Lynnhaven Pkwy. They are quite visible…read morefrom both roads at that intersection, so it would be very hard to miss. My visit here was on February 14, 2026. I hadn't had my car washed in a while, so I went online to look for offers of having the car washed. After looking at the online options, I decided to go with Car Spa, as there was a 3-month special for exterior washes, specifically for the Diamond Wash level. When I got there, I went inside first as I figured I'd have to redeem the online offer first, which was the case. I found out that having an unlimited wash club comes with a 20% discount for detailing and oil change services too. Given that, I decided to go with the Interior Super Clean and Carpet Deep Cleanse. There was another sale going on that weekend, so it ended up being 25% lower even after the 20% unlimited wash club discount. For the unlimited wash club, there is a barcode on the front windshield that is used at the exterior wash entrance. It was a pretty busy day there, but we had several snowstorms recent to that, so that's why I wanted to get the car washed in the first place. The detailing portion of it was a bonus to me as it was something that needed to be done. I had figured that it would take an hour or so to have everything completed. Unfortunately, it was closer to three hours. The significant delay is a big factor as to why I couldn't go all the way to five stars. During that time, I had seen other cars that came in for a wash and detailing after I came in and they were done before mine. It was hard to find someone to ask about what was going on, as they were all out with the various cars out there. I was finally able to find the one I had talked to when I first purchased the detailing and asked about the timing. He noticed and admitted that my car got missed somehow. Once everything was done though, my car battery was dead because the door was left open to note that the car is there for detailing. If it had been done in order, I don't think that would have been an issue in the first place. Overall, this was a good visit, except for the issues noted above. The car was beyond clean on both the inside and outside after that. I would still consider coming here for your car needs. Hopefully this one experience I had was a one-off type of thing.

I'm not really sure how to feel about this place. On one hand for the price they charge for a minor…read moredetail it's honestly a pretty good deal. But on the other hand the quality of the service wasn't the best. The job felt a bit rushed and they definitely missed several spots on my vehicle. That said considering how inexpensive it is should I really expect much more? I'm somewhat happy with the service but not completely satisfied. One thing I did enjoy was the lounge area it was comfortable with free Wi-Fi and coffee. They also offered tea although there wasn't any hot water available. Still for the price I can't complain too much. The service I got was the suv mini detail for $65.

I scheduled an appointment last Friday for today June 10th for my lifetime alignment. They…read moreconfirmed my appointment two days ago on Monday, i get to my appointment 45 minutes early and im told there are 5 cars ahead of me and they can't get me in. A complete waste of time!

These people are terrible for work. A guy his name was…read moreCameron--Assistant service manger at this location was so rude. My car was dropped here on Sunday (1st person at 9 AM) for state inspection. It's now 3 days and it's not done. Every time you call, they will put you on the hold for 20 minutes and then cut the phone finally. No respect for customers