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    Firestone Complete Auto Care

    3.2 (25 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    34 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

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    3 months ago

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    Lee S.

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    11 months ago

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    7 months ago

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    8 years ago

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    2 years ago

    Amazing staff. They are professional, friendly and efficient!! We are repeat customers when we need work done.

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    2 years ago

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    9 years ago

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    7 years ago

    Connor was awesome ! Thank you again for getting me in last minute. You guys really came through for me when I was in a pickle.

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    7 years ago

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    Thanks for the positive feedback, Lisa!^Kristyn

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    7 years ago

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    7 years ago

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    Thanks for the 5 star review, Denise!^Kristyn

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    8 years ago

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    11 years ago

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    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Extra thanks to Shaun and Connor for treating me very well today on my 2007 Honda alignment.

    Mentioned in 2 reviews

    Read more highlights

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    3.1
    (43 reviews)

    I was driving to NC with my wife, child and dog when my car suddenly stopped accelerating and it…read moreseemed I had a flat tire. I was in a tight spot to say the least. I limped the car to Firestone where Dustin assisted me. He took the time to look at my vehicle that very moment, accurately diagnosed the issue and had me back on the road in less than two hours. I know they're a busy location and the fact he helped me out given my situation I am so grateful and have honestly never received that level of customer service at an auto shop before. Not only did he get my family back on he road, but had the opportunity to upsell me and was 100% honest and gave me the best value, once again, that I've ever received at a shop. Thank you Dustin and Firestone. Also I downloaded Yelp just to give this review. My first ever. That's how impressed I was.

    I made an appointment online for my 2024 Chevy Colorado LT for an oil change , tire rotation and a…read moreVA state inspection. I also enquired about their credit card. The service representative, Carl, had my credit application completed within minutes and asked if I was waiting.. being a retired man and not having immediate need I told them to contact me when it's ready. Once I returned to get my truck, I asked Carl about the 5% discount for applying for their credit card and if that discount expires after a certain amount of time. He was extremely professional and very helpful. I had used Firestone Automotive Centers before while I had lived on Long Island,NY and I am grateful to have a Firestone Center located in Edinburgh, Chesapeake, Virginia not far from where I call home now. Great dependable service.

    All Aspects Motorsports

    All Aspects Motorsports

    4.5
    (11 reviews)

    I tried to avoid bringing my car here as 9/10 people I've talked to say they have brought their car…read morethere and they get quotes for a rebuilt motor after coming in for something simple. However, they are the Subaru specialist in the area so I had to do what I had to do . I brought my car in for excessive smoking. over the phone Aaron was convinced my car had a vacuum leak . brought the car in , he said they have to charge 150$ to inspect the vehicle so they can see all modifications done to the car, great that's fine. the list of inspection was pretty obvious things such as tires lose air , fender liner is rubbed and no battery tie down etc (things I don't need anyone to tell me) not a problem whatever , then was told it would be over 1k to see if it's the valve seals leaking and then he provided a quote for a rebuilt motor or a new one 6-12k was told not to drive the car is pretty much a bomb ready to blow up . I pick the car up and I sell as is for cheap . come to find out , the PCV valve was bad and needed to be replaced (65$ part) and the car is better than ever with it's new owner . To give the company the benefit of the doubt, the PCV valve is a common (mod) to the wrxs to help with catless smoke .... However 65$ to fix the car VS 6k-12k is a CRAZY difference. It's unfortunate that I had to take a big money loss but I hope my experience can help someone else!!

    Extremely pleased with the work done on my 2006 Corvette. All Aspects were timely, knowledgeable,…read morecourteous, kept me informed, called on questions, and did what I requested. Great quality and value. Will be my choice for any future independent shop repairs I need on any of my cars. In general I'm very leery about independent shops having been burned in the past. It's a relief and pleasure to find a shop with quality standards.

    Great Bridge Auto Service

    Great Bridge Auto Service

    3.6
    (19 reviews)

    Poor Communication and Unprofessional Customer Service:…read more I don't normally leave reviews, but I feel it's important to share my honest experience so others know what to expect. I originally spoke with someone named Chris earlier in the week about bringing in my vehicle for a diagnostic. He told me to "drop it off Wednesday," but no formal appointment was made -- no confirmation text, no email, no name taken, and nothing written down in front of me. Because of that, I assumed they were operating on a flexible drop-off basis, which is common with many repair shops. Unfortunately, I wasn't able to make it Wednesday due to being sick, so I dropped my car off early Thursday morning instead. Throughout the day, I called multiple times just to check whether they would be able to look at it. Each time, I was told nothing -- no update, no estimate, no clarity. I even told the front desk that if they couldn't get to it, I would gladly come pick it up so I wasn't taking up their space unnecessarily. When I finally spoke with Chris, the tone and attitude I received were extremely unprofessional. Rather than simply explaining that they were too busy to look at my vehicle, he blamed me repeatedly for them not being able to work on it -- even though no confirmed appointment was ever created, no system entry was made, and no communication was sent to me to establish a scheduled date. I acknowledged my mistake in not coming Wednesday or calling ahead, but the way the situation was handled was dismissive, rude, and lacked any basic customer service. A simple "We're booked today, we'll try for tomorrow" would have gone a long way. Instead, after leaving my car there all day with no updates, I received a message saying it was "ready for pickup" -- even though they never inspected it. The entire experience left me disappointed and feeling like my time and concerns weren't valued. I understand shops get busy and that I didn't arrive on the originally discussed day, but professionalism, communication, and courtesy should still be consistent. Unfortunately, that was not my experience here. I hope the shop takes this feedback seriously, because good service is as much about communication and respect as it is about repairs.

    I completed an online quote request for service. Had a reply saying they'd get back to me on Monday…read moremorning. However, Monday morning came and my vehicle would not start. I had to jump it. So I came to this business requesting help and the older female was very short, very rude, and condescending while I explained my situation. Never asked for any information about me or my vehicle just asked that I leave it with no promise to get to it because they were " booked full" to which I could understand. But I could not do such a thing with a child at daycare and a husband at Work. I had no alternative mode of transportation to be sure that I would get my child at the end of his day or get to him in the event of an emergency. My issue is not getting service immediately. I in no way feel entitled to demand same-day service. It was the attitude of the individual that was really offputting for someone who is the face of the business when you walk in. Next, she became very frustrated with what I was explaining, and she said they would not be able to get to my vehicle until Thursday. Which I replied we will be out of town then. She then said something along the lines of I don't even know I can't help you anymore and directed me to the person sitting behind the computer who also said "I don't know either. I just got here." The business had been open for nearly an hour at that point, it was almost 9 AM. The entire interaction was discouraging and borderline demeaning. Additionally, these people don't know who I was they never asked for my name or anything and at this point, I still have not received any email back about scheduling a potential appointment for service. I went down the street to Firestone anyways, and was helped immediately but people much nicer who talked to me with empathy and respect. Something I did not receive at great bridge auto.

    Firestone Complete Auto Care - tires - Updated July 2026

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