JT has been saving my butt for years with my Lemon of a…read moreJetta GLI. I was beyond broke living in Norfolk and JT was the one person I could trust to work on my car. He came highly recommended from his nephew whom I served with. Every time I had a problem with my car I would take it to JT and I rely on him to fix my car without taking worrying about getting rip off like at other mechanic places. His work was superb, would absolutely go back to JT if I was still in the area. Thank you for not taking advantage of a young broke sailor :)!

I called this shop after being recommended & asked if they could replace my ball joints. The…read moreowner, JT, obviously didn't want to do the job. He asked me if I called other shops (I should've hung up on him). What kind of a shop doesn't do ball joints??? He finally agreed to take a look at the car. He made a big fuss that he would have to replace the lower control arms to replace the ball joints. WRONG! The ball joints are separate from the lower control arms on that specific Toyota. What an amateur!! It took him 2 days to change 2 ball joints & 1 tie rod. Then, I had to get an alignment somewhere else. A week later, I heard a noise coming from the front driver's side wheel. I took it back to the place who did the alignment & they showed me that the wheel bearing was damaged. Since JT & his crew had to take off the wheel & steering knuckle, I had no doubt that he destroyed the wheel bearing. It doesn't stop there - he didn't even secure 1 of the ball joints to the control arm. I would NEVER EVER go back & deal with this idiot JT. He gave me a sob story that he downsized after COVID & only does small jobs. Meanwhile, his sign says "We Do It All". Because of him, I fix my car myself.

University Car Care is the best! I know nothing about cars and I always feel comfortable trusting…read morethe team with their recommendations. Seemingly competitive/reasonable prices and they are always happy to explain whatever is going on with my car. Flexible, accommodating, and reliable.

I have patron University car care for many years, and they never fail fixing the problem. But this…read moreyear, Times have changed. My Tahoe failed inspection because of a constant brake light, ABS. When I Ask the owner if at any time when the break inspection occurred Could the wire to sensor have accidentally been pinched disconnected, bumped or debris covered the sensor, He replied " are you trying to say we sabotage your sensor?" Immediately I replied ,"no", informed him I was reading from AI review. Then replied , why would you say that. I called you to tind a resolution and your recommendation. I exclaimed, I'm trying to resolve a problem, not be a problem and I came to you because you're the professional. His mannerisms didn't change, did not offer solutions and directed me to go elsewhere. Appalled and frustrated, the call ended. After 10yrs, needless to say, I Will not return to have my truck reinspected nor patron his business. I WILL miss RICK, a mechanic YOU can TRUST. JOSH's response alone and accusation was defamation of my character and integrity. He showed no self control and a total disrespect to me as a customer.

Super nice and honest folks. Reasonable pricing as well. I will be returning for sure!read more

This has become my go-to spot for state inspections. Both times I've called, they were able to get…read moreme in immediately. They had my car in the garage within minutes of my arrival and back out with my new sticker in less than 30. I honestly wouldn't share any of this info online for fear of them getting too many additional customers - LOL - however, the employees here have been super friendly and highly efficient and deserve recognition. I have no doubt, based on their very apparent high level of care, that should I have any mechanical issues in the future, they will be my first phone call. Update: I unknowingly left my yeti in the waiting area and they called me to let me know they had it stashed safely for me to come grab it. Much appreciated!!!

I brought my daughter's car here because she was by Toyota that she needed new front breaks. Steven…read moreand Jay were great. They took us in to look at the break pads on the car and they told us they did not need to be changed. They cleaned the rear breaks and got us on our way. I brought my husbands truck here yesterday to have the battery changed after it was sitting for over a year after he had a stroke. They did a quick and wonderful job and i was in and out once again. This morning I'm am back to get the state inspection onvhis truck. They took it back quickly and are working on it now. Michael was a joy! Steve, Jay, and Michael are the best with there excellent customer service!!! I will be bringing my SUV back to change the break, Tread Quarters is now my family's go to mechanics!

Complete bait-and-switch. I looked up tires for my son's car on the main website. Chosen tires in…read morehis size for his car were Continental PureContact LS in 225/45R17. Lists on the national website for $153.99 each. Reserved them and scheduled an appointment 3 days later. When we got there, the manager (Elijah) said he didn't stock those tires at all, would need to order them, and the price on the website was wrong and they were $100/tire MORE expensive ($400 more in total ABOVE the quoted price). Told him this was unacceptable and showed him the national website. When asked if he would honor the advertised price, he said No. I was met with a shrug and "Well, there's nothing I can do." Needless to say, I did NOT buy those tires. Will not be back for any reason.

I've been coming to Christian Brothers Automotive since moving to the East coast in 2022. This is…read morethe best repair shop our family has ever been to. We completely trust Kirk and the team to be honest with us.

I have brought my 2013 Camry to Christian Brothers Automotive since I bought it. They fix every…read moreissue to my complete satisfaction, and alert me to anything they see that will need attention later. I had an issue last week where the car stopped after displaying the Electronic Power Steering System. I got home and called CBA. After reviewing the symptoms, they found that it was a loose wiring component that had come loose. Some other places would have pushed to replace the EPS module or motor. I trust CBA completely. I have been in this area for over 40 years, and have never found a place so honest, working with both integrity and professional ability.

All around great place to do business. Nothing about your vehicle needing service is ever fun, but…read moreits nice having a kind professional address your need. John seems honest and trustworthy. A definite plus!

These guys was very professional , did a great job, and communicated beyond expectation, this will…read morenow be my go to shop!

I've had a great experience here every time. The service is always fast, and Mario at the front…read moredesk is friendly, knowledgeable, and easy to talk to. He took the time to explain what maintenance had been performed and what my truck will need in the future to keep it running reliably. I've been here several times now, and they've consistently provided honest, professional service. I'll definitely continue coming back for any maintenance I can't handle myself. Highly recommend!

Great experience from start to finish! The service was fast, efficient, and friendly. Everyone was…read moreprofessional, helpful, and made the whole process easy. I really appreciate the great service and would definitely recommend this business!

Sonny always makes time for you and gives you an honest assessment of your cars' needs. I've been…read moregoing to him for almost 20 years and I wouldn't trust anyone else!

Sonny will take good care of you at S & V Auto Service. He doesn't believe in taking shortcuts and…read moreand will give your vehicle great care. Your automobile will be serviced with quality parts and products with no unnecessary work suggested or performed. Finding a fair and honest auto mechanic who offers complete auto service is difficult so I was very happy to discover S & V when I was referred to them after purchasing a used Ford F-150 that needed a couple of things taken care of. I appreciate Sonny's "say it like it is" straight-forward attitude. He's old school and does things the way they should be done. The place is clean and the waiting area is comfortable with complimentary coffee to enjoy while you wait. When I was there they even had complimentary Krispy Kreme donuts available to enjoy. My wait wasn't long and I got to enjoy a nice conversation with Sonny, the owner. If you are looking for great quality work to be done on your vehicle at a fair price without pressure to perform unnecessary procedures this should be your stop. They are locally owned and operated and deserve your business. Thanks, Sonny, I'll be back when it's time for my annual safety inspection.

I waited two weeks before I submitted a review of EO AUTOMOTIVES in order to thoroughly evaluate…read morethe complete brake service that was performed from this shop, and will say that EO AUTOMOTIVES exceeded my expectations in every way. First, I would like to say that I am totally impressed with the owner ERIC! He guided me through every step of the brake job process by explaining, maintaining up to the minute status and even providing me with future service on my vehicle. ERIC is a genuine and personable individual who goes above and beyond to ensure his customers are satisfied and that his work is right the first time. I discovered EO AUTOMOTIVES through YELP and was drawn to the numerous positive reviews of his business. And in retrospect, I'm fortunate that I called him and contracted his business to perform my brake job. I will now be taking all my automotive business to ERIC at EO AUTOMOTIVES from here on out. ERIC demonstrated his commitment to genuine customer service and superior workmanship when it comes to automotive service. Give him a call and experience the high quality service and genuine customer service of EO AUTOMOTIVES!

They got us in quickly and got my Volkswagen bug fixed in the same day. Very professional and…read morefriendly. Would definitely recommend to anybody.

We got a flat tire on the way to OBX and our spare was low. We were concerned to continue our trip…read moreon a less than ideal spare. I called and told them of our situation, they told me they were closing in 15 minutes- i told them we'd get there as quickly as possible. We arrived 25 minutes later and they were still open waiting on us- Chase aired up our tire and gave it a quick once over and said we'd be good for the rest of our trip. We tried to pay them and they wouldn't hear of it - just wished us a good trip. We were so grateful for their kindness and willing to us go out of their way to help folks who were not having a good day. If ever the opportunity or need to have a return visit- we will not hesitate to give them our business.

Poor Communication and Unprofessional Customer Service:…read more I don't normally leave reviews, but I feel it's important to share my honest experience so others know what to expect. I originally spoke with someone named Chris earlier in the week about bringing in my vehicle for a diagnostic. He told me to "drop it off Wednesday," but no formal appointment was made -- no confirmation text, no email, no name taken, and nothing written down in front of me. Because of that, I assumed they were operating on a flexible drop-off basis, which is common with many repair shops. Unfortunately, I wasn't able to make it Wednesday due to being sick, so I dropped my car off early Thursday morning instead. Throughout the day, I called multiple times just to check whether they would be able to look at it. Each time, I was told nothing -- no update, no estimate, no clarity. I even told the front desk that if they couldn't get to it, I would gladly come pick it up so I wasn't taking up their space unnecessarily. When I finally spoke with Chris, the tone and attitude I received were extremely unprofessional. Rather than simply explaining that they were too busy to look at my vehicle, he blamed me repeatedly for them not being able to work on it -- even though no confirmed appointment was ever created, no system entry was made, and no communication was sent to me to establish a scheduled date. I acknowledged my mistake in not coming Wednesday or calling ahead, but the way the situation was handled was dismissive, rude, and lacked any basic customer service. A simple "We're booked today, we'll try for tomorrow" would have gone a long way. Instead, after leaving my car there all day with no updates, I received a message saying it was "ready for pickup" -- even though they never inspected it. The entire experience left me disappointed and feeling like my time and concerns weren't valued. I understand shops get busy and that I didn't arrive on the originally discussed day, but professionalism, communication, and courtesy should still be consistent. Unfortunately, that was not my experience here. I hope the shop takes this feedback seriously, because good service is as much about communication and respect as it is about repairs.