I went to this location for the first time this morning because the other Firestone at Kemp's River…read moretold me at 7:20 am, that I had to leave my car for a state inspection and it should be done sometime tomorrow. I arrived and the young lady behind the counter was very accommodating after I explained that I was there for an inspection and possibly new tires. My vehicle was pulled inside for the inspection within 15 minutes. They came and advise me that yes, the vehicle did need new tires to pass inspection. I picked out the set of tires, and roughly an hour later the installation was complete and I was on my way home. The staff at this location was very nice and completed both the inspection and installing the new tires in a very timely matter. This is now the location I will be using as well as recommending to my friends.

Made a reservation to have a tire replaced. When I went there they told me that the tire had not…read morecome in. I made another reservation for the following week. After over three hours of waiting they had not even pulled my car in.

Super nice and honest folks. Reasonable pricing as well. I will be returning for sure!read more

This has become my go-to spot for state inspections. Both times I've called, they were able to get…read moreme in immediately. They had my car in the garage within minutes of my arrival and back out with my new sticker in less than 30. I honestly wouldn't share any of this info online for fear of them getting too many additional customers - LOL - however, the employees here have been super friendly and highly efficient and deserve recognition. I have no doubt, based on their very apparent high level of care, that should I have any mechanical issues in the future, they will be my first phone call. Update: I unknowingly left my yeti in the waiting area and they called me to let me know they had it stashed safely for me to come grab it. Much appreciated!!!

I arrived on a Monday morning and was promptly greeted by Clayton, who directed me to the…read moreappropriate bay. There was already a car there, so I waited a short while before pulling in. They got started on some preliminary steps right away, but there were two other vehicles ahead of me and it appeared there were only three employees working at the time. Because of that, I waited about 10 minutes before being asked what type of oil I wanted and moving forward with the oil change. I selected the core package and also had a $25 off coupon. I definitely recommend checking their website as they always have coupons readily available. Once everything got underway, the process was quick and efficient. I come here all the time and have consistently had good experiences. Clayton checked me out, answered what was needed, and sent me on my way without any issues. Overall, another smooth visit. I would definitely recommend Take 5 to anyone looking for a convenient and reliable oil change experience.

Beware of scam. I have been using 5 min to change my oil for over 5 years. Now the are running a…read moreSCAM. I have use the same oil that cost 51.. now they say the pump is broke and you have to choose the 94.00/105.00 /125 they explained all this after they removed the old oil and installed filter they are standing around laughing they got another scam

I am going to preface this with: I came in expecting the worst. I read reviews on Groupon and…read moreFacebook and came in edged up internally for a fight for what I paid for. I got nothing of what is mentioned in reviews. Quite the opposite. I arrived about 10 to 8 and parked. I waited for them to open, playing on my phone, I was even going to wait a bit more because I know I always hated the first person in the morning folks when I opened a business. At 8:00 they opened the bays and at 8:01 a clean cut young man got my attention and flagged me into the building. We exchanged pleasantries and he quickly offered me the warmth of the waiting area and brought my car in by 8:03. They immediately got to work checking it over; checking fluid levels, filters, tire pressure (and add), signals, and getting the details into the system. They offered me a new filter (for a good price) which I declined to do myself and they did not pressure. Then they quickly got to work with the oil change itself, tire rotation, window treatment, and vacuuming out my car. The mechanic Justin and concierge(?) Alex were both very friendly. Alex came inside the waiting area to charge me out we chit-chatted since there were no other customers and he was very personable and pleasant. It was $4.50 after the Groupon for taxes and disposal. I was out the door at 8:39. Wonderful experience.

Don't have high expectations. Pricing isn't discussed or displayed until after your car is being…read moreserviced and you're in the waiting room. They wanted $82 for a simple oil change and it took 45min. Which is absurd when I was the only customer on the property at that time, with 4 employees working. Afterwards I found oil residue on my door and oil stains on my drivers floor mat. Also had oil dripping off of my front passenger fender. Normally I'd say "you get what you pay for", but not acceptable for over $80.

Anastasia (trainer) and Ti (trainee) were EXCELLENT and provided the service I came in to get. In…read morefact the entire team at this location was amazing. Customer service was on point, very knowledgeable and informative about the service you receive and the information/importance behind it. I would highly recommend this particular location and will definitely be back! By the way, Ti will be an excellent teammate once he's completed his training, he not only took GREAT notes but he has an incredible trainer/teacher (Anastasia)! It was altogether great experience and worth every penny (even though pennies are NOW officially retired). Arnold Schwarzenegger said it best: "I'll be back!" Ya'll truly ROCK!

Kelsey and Paul were amazing! I mean true customer service! I was in and out in 22 minutes full old…read morechange. Their kindness was TOP NOTCH!!!!

I waited two weeks before I submitted a review of EO AUTOMOTIVES in order to thoroughly evaluate…read morethe complete brake service that was performed from this shop, and will say that EO AUTOMOTIVES exceeded my expectations in every way. First, I would like to say that I am totally impressed with the owner ERIC! He guided me through every step of the brake job process by explaining, maintaining up to the minute status and even providing me with future service on my vehicle. ERIC is a genuine and personable individual who goes above and beyond to ensure his customers are satisfied and that his work is right the first time. I discovered EO AUTOMOTIVES through YELP and was drawn to the numerous positive reviews of his business. And in retrospect, I'm fortunate that I called him and contracted his business to perform my brake job. I will now be taking all my automotive business to ERIC at EO AUTOMOTIVES from here on out. ERIC demonstrated his commitment to genuine customer service and superior workmanship when it comes to automotive service. Give him a call and experience the high quality service and genuine customer service of EO AUTOMOTIVES!

They got us in quickly and got my Volkswagen bug fixed in the same day. Very professional and…read morefriendly. Would definitely recommend to anybody.

You guys totally saved our day. We called Carl from the side of the road and were able to easily…read moreschedule an appointment. Thank you for being so accommodating and for getting us back on the road when other shops told us it would be multiple days.

I will never set foot in that place again made me do 756.00 worth of front end work to my truck so…read moreit would pass state inspection and then wouldn't pass it for no reason that they could come up with that made any sense 5 hours I sat there went to another place had it done in 20 minutes WTF carls wash sucks ass Stay away RIP OFF !!!!!

One word, slow!…read more Made an appointment for my tire to be patched at 9:30am, I arrived early. My car didn't get moved until just before 10am I then sat there for a further 1.5hrs waiting for it to be patched up and ready to go. I purposely made an apt due to time constraints. Please don't allow customers to book apts if it makes no difference. If I'd known that I'd have called around other places to save time.

Called ahead and found out that they don't make appointments for state inspections so I decided to…read morejust try my luck. Ended up leaving my car there and it was inspected the next morning with no issues. Was called about two recommendations and decided to get one of the completed along with the inspection. The tech JP was knowledgeable, friendly, and even offered some conversation. My overall experience was great, didn't have to wait long. Would definitely recommend to anyone.

They only had 2 people working so the wait took awhile. I did an oil change and had them replace my…read moreair cabin filter and it took about 15 mins. It was a lot cheaper than if I go to a dealership and get an oil change there. Overall the service wasn't bad. They did try to upsell me but it wasn't aggressive.

2 Words! CLOWN SHOW!!! These guys are absolutely the worst don't waste your time. They don't know…read morewhat the hell they're doing... I went came back for my second oil change and they couldn't get the oil filter on. They put it on so tight... I had to take it to my get off... They make Jiffy Lube look GOOD! Stay Away if you know what's good for you and your vehicle!!!

Don't bother with scheduling appointments because they don't matter…read more I scheduled an appointment for an oil change at 3PM several days in advance, when I arrived at 3PM I was told it would be at least an hour and a half before my car would be seen. There was a bay open and no other cars in the Parking lot, so it didn't make sense why there would be so long of a wait. But whatever, I rescheduled for the next day at 10AM. I got a call at 9AM that they had to reschedule me again. I didn't bother, I was in and out of jiffy lube in under 45 minutes.

Came here awhile back to get some work done on the car. It…read morehad plenty of issues, including brakes and serpentine belt. After trying to find a place where the staff even knew what a serpentine belt was, and waiting around in their tiny seating area, the creepy little man returned with hubcaps in his hand, giggling and claiming that the car was "perfect" and nothing was wrong with it. It's in great condition. (Apparently, being over 10 years old at the time, unopenable door, mechanical problems and safety issues that could've been repaired here were not of concern for the know-it-alls at this place.) He then laughed as he casually said with a delighted inflection: "I took your hubcaps off! Ha! That car is perfect!" I still have no idea why he did that. Didn't get anything done, only made it worse, and then charged an arm and a leg. Typical mechanic. Maybe that's why nobody trusts you and are moving to ridesharing apps and public transportation. And oh yeah.. cycling. Hell, I'd rather walk places than have to deal with this place or their staff that make Sid from Toy Story look like a saint. I swear, mechanics are like the doctors of the auto industry. And in the worst way possible. If you break something, YOU should buy it! George Lucas-lookin' vandal..