I waivered between 4 and 5 stars, but ultimately they deserve some grace so 5 it is…read more I was on vacation and about to head home when my alternator died. Amazingly I found this highly rated mechanic who not only was within AAA's 5 mile tow limit, but who could help me out at 1pm on a Friday! While I waited for the tow truck they ordered the parts and got ready for my arrival. I was quoted 4-5 hours for the job and was so grateful for the comfortable couch and large TV w Netflix to spend the time relaxing after a very busy trip. They were totally fine with my dog hanging out with me as well which was nice to not have to stress about. The AC was nice and cool on a 90° day. The guys were all very friendly and helpful. I am so lucky to have found them!! Because I'm super picky about who works on my car, I took it in to my mechanic when I got home just to be sure all was well (I discovered that my horn didn't work on the way home, but other than that the car ran as if nothing ever happened). My mechanic said everything was good except there were 2 other harnesses that were not connected (I didn't find out what they were). All in all I feel so lucky to have ended up in A&M's shop, I felt very well taken care of and for a good price. THANK YOU GUYS!! I really dont know what I would have done without you! It's not often you can be grateful for such a crappie circumstance, but you made that happen for me. I can't say enough good things about my experience. This could have been a total nightmare.

This place is a complete and utter disaster. Avoid this place at all costs! I had my car lock…read more"fixed" here. The lock completely broke after just 2 weeks. The owner didn't respond to my calls or messages for a month. And he refused to provide any sort of refund. He was also really rude to me. He said he would fight any sort of dispute that I file and he got very defensive instead of just being a good guy. Avoid this place.

Thank you Eric, I appreciate all of the attention you gave me with my Honda Civic Hybrid!…read moreIt was super you got all that work done in one day so the rental car bill wasn't high! Wonderful person to work with!

Typically I don't have the energy to write reviews and am more of a word of mouth type. But I have…read morewent to this shop I believe on 3 separate occasions and this last time, had been years since my last visit. Doesn't matter. Every time you come to this mechanic, the quality of work is as goods as you will get. But the reason for my review is the customer service. The man that owns the shop, Steve I believe is his name (could be wrong) will never take you lightly. Not only is his people skills a 10/10 he looks out for YOUR BEST INTEREST FIRST. Then let his work do the talking and will always no matter what, shoot you straight and let you know exactly what needs to be done and let you know realistically is the best choice of service! Stand up man! I stay in South Norfolk and will drive around the tolls all the way to nearly churchland to make sure he gets my business. Thanks again for everything fellas keep it going!

They have been repairing my 2007 Jeep Grand Cherokee for quite a while and the service has been…read moreexceptional and they have been very welcoming and accommodating to my needs. I say that because I am a wheelchair user. I wouldn't dare go anywhere else for my vehicle's needs. They have kept my vehicle on the road and still going strong to this day.

This shop has been in business for nearly 50 years. I took my 200K mile truck to them because I…read morethought it needed an engine. They fixed the real problem and several other things I added after the fact (A/C oil leaks and heater core). I feel like I'm driving a new truck. And the price was very good too. I highly recomend Warren Auto.

I waited two weeks before I submitted a review of EO AUTOMOTIVES in order to thoroughly evaluate…read morethe complete brake service that was performed from this shop, and will say that EO AUTOMOTIVES exceeded my expectations in every way. First, I would like to say that I am totally impressed with the owner ERIC! He guided me through every step of the brake job process by explaining, maintaining up to the minute status and even providing me with future service on my vehicle. ERIC is a genuine and personable individual who goes above and beyond to ensure his customers are satisfied and that his work is right the first time. I discovered EO AUTOMOTIVES through YELP and was drawn to the numerous positive reviews of his business. And in retrospect, I'm fortunate that I called him and contracted his business to perform my brake job. I will now be taking all my automotive business to ERIC at EO AUTOMOTIVES from here on out. ERIC demonstrated his commitment to genuine customer service and superior workmanship when it comes to automotive service. Give him a call and experience the high quality service and genuine customer service of EO AUTOMOTIVES!

They got us in quickly and got my Volkswagen bug fixed in the same day. Very professional and…read morefriendly. Would definitely recommend to anybody.

Called in to inquire about a state inspection being complete today and was told if I came in now it…read morewould be done by the afternoon. As soon as I pulled up the gentleman working met me at the truck and immediately began the inspection. Awesome people and great service. Will definitely be back. Great they are also only right around the corner from me! Update: to make it even better I didn't have the $20 in cash, I didn't know they only took cash for state inspection, on the honor system they let me leave to go to the ATM and come back. Obviously, that is exactly what I did.

I totally trust Joe and his staff. Never been disappointed. I've had multiple cars worked on there…read moreand I'm always satisfied with the repairs done. Joe stands behind all his work.

Shipps Corner Service Center is located at the corner of Shipps Corner Rd. and Holland Rd. They…read morealso have a 76 gas station, so you can easily find them by seeing the 76. I have been here several times with a few cars. The most recent visit here was on October 2, 2023. I have been past this place countless times, but had never come in here until recently. In June, Mark Hopkins from this business was going house to house to sell VIP Customer Care Cards for $130. After looking over what it has to offer, I decided to get it. It is good for any car and does not expire. A few months later on August 23, 2023, I came in for my first service to use the VIP card. When I came for the first time, parking is extremely limited. I ended up parking over at the end of the Food Lion parking lot. The reason for this visit was to have a full synthetic oil and filter change. This was completely covered by the VIP card. The check in process was pretty easy inside. They had my appointment already, and all I needed to give them was the VIP card. Once the work was done, I would get that card back. Within two hours, they were already done and my car was ready for pick up. The pick up process was easy too. Everything went well on this visit. The only thing they forgot to do was reset the change oil notification in the car, but I got that reset, so all good. My most recent visit here was to bring my mom's car here for service. She needed an oil change (regular) and a state inspection. Both of these services were covered under the VIP card. The process was similar to the first one, and they were done within a few hours too. At this point, the VIP card has already paid for itself and then some. Overall, the service and experience here have been excellent. One thing that was really nice is that they don't try to push you to get additional products and services when the car is looked at. They are very honest and up front about what needs to be done and what is optional. You don't see that too much these days. If you're looking for a place to have your car taken care of that isn't a dealership, this place is worth checking out. Info about how to obtain a VIP card is included in the photos I have added along with this review.

I'm a little uneasy based on a few reviews I've read of this place due to my experience. I'll…read moreupdate as the situation continues and give fair updates as it is resolved: I took my older 19 ft Chevy G30 van there a month and a half ago. I had my vehicle towed there (it's $600 for each tow) and even spoke to someone there, told them what kind of vehicle and what was wrong and was told to bring it in for an estimate. NOBODY told me it would be $158/hour to diagnose...nobody. I even spoke to the mechanic once it was there, someone at the front desk and there was NO mention of this. I read some of the other reviews and I'm getting the sense they definitely take advantage of people if the situation calls for it. I called twice to get a status with no response or call back in that month and a half worth of time. Finally called yesterday and was put on hold a few times (it seemed they were looking into an issue), then a new service writer told me that he just started three days ago, read the notes that said to just "call owner" and says oh gee that would be $158/hour since it wasn't running (nobody at the get go told me that, nor after or since until now) AND my vehicle has been sitting there for a month and a half or more!? I would have made other plans if I knew this. So then to top it off, I get hung up on (I was completely calm on the phone), call back, leave a message and then eventually connect about an hour later. Now all of a sudden he says that the lead mechanic already did 1.5 of work that I'd be charged for and fixed a switch and got it started but won't stay running and needs more work. The lack of communication in this is absolutely astounding and now how do I trust anything!? All I got was an oops sorry nobody called you and told you how much it would be or even gave you anything in writing or authorized any work!? My family owns a shop farther away and that is completely illegal!! I have no choice now but to have them continue and told them to cut it off at a certain amount of hours. I will update once this situation is complete and fairly if resolved. Now I'm skeptical but if I can't at least get the vehicle running to make it to my house, I will have to get another $600 tow. If they can tell me what's wrong with it, even better. I'm hoping for the best and will update once this is resolved.

This is the place you have been looking for. Honest. Excellent work. I have never left unsatisfied…read moreor feeling as if I've been ripped off. And I can't say that about many auto repair businesses. Okay, so it looks like a hole-in-the-wall; don't worry, they do the work and do it well.

Excellent service and attention to detail! Jim Wright VA a friend directed me there and I'm pleased…read morethey seem to run an efficient and effective business!

Originally took my car to a different shop on someone's recommendation. That shop told me they…read morecouldn't see me today, so after a little research I found Precise Auto Care. Upon pulling into the lot (around 830am), I was immediately greeted by a technician walking out to diagnose another car. John, behind the desk, told me that my brake job would be one of the first cars in and my car was on the lift lift within 10 minutes. They still offered me a ride home if I didn't want to wait in the lobby though. I waited in the lobby, which was clean, had water, and coffee available as well. While I was waiting, I had multiple interactions with the front employees, the technicians, and John, who is in the process of becoming the owner. They all made me feel welcome and I enjoyed the time sitting in the waiting room. John was a very genuine man as well, and I felt that I was treated fairly, and also saw that he seemed to care about and treat his employees fair as well. The pricing was exactly what I was expecting for quality work, and he didn't hesitate to offer military, and loyalty discounts to customers that came in. Absolutely recommend coming here and this will be my first (and only) stop for any maintenance that I don't do on any of my automobiles.

So, when I went here, in January of 2020, it was under different management. They did a job on my…read moretransmission. Replaced the flywheel & clutch but did not replace a bearing that was a part of the repair. 3k miles later, the truck began giving trouble again. Difficulty shifting. I took it to a mechanic where I live (FL), and got the shifter fixed. $800 job. that was fixed but the shifting issues came back almost immediately, and this time accompanied by a chirping sound. I took the truck back & my mechanic asked more questions about the work I'd gotten done. I hadn't owned a car in the last 10 years so I didn't know anything. He encouraged me to call them and find out what kind of work was done so they could see if it was related to that and if there was a warranty on it. I called and got a rude person who made sure to tell me that they aren't the same ownership "so WEEE didn't do any work on the truck," she said. I asked if she could get me the information, she put me on hold for 10 minutes, then we got... disconnected. I called right back and got somebody much nicer, who told me what work they did, but was unable to email me any of the information and I guess also unable to find somebody who could do so for her. My mechanic had to call them to get them to send along the information we needed. Turns out all the issues were from the shoddy first job. Great. Better still, it would be covered by the warranty. Turns out labor there was like $300 cheaper than the place I go to now, so I'm not saying you get what you pay for. More that Precise offers a good value when they do the job well (new management, so maybe they do) I understand new ownership means that's not their fault. I am giving 2 stars instead of 1 because they didn't do the shoddy work. They just wouldn't help me at all when I needed them to. My truck is running great now, so I hope you find a mechanic as good as the one I have now. Maybe it's Precise. I don't know.