These guys are beyond professional. Great service and reliable work. They kept me up to date on…read moreevery portion of work I had done on my 2017 F150. In my honest opinion as a consumer, this is a business that has my respect and good faith in their work and word. Check them out the next time your vehicle needs some TLC

The repair was a quick money grab. Over charged for the part. Think long term not short term...read more

This place is a complete and utter disaster. Avoid this place at all costs! I had my car lock…read more"fixed" here. The lock completely broke after just 2 weeks. The owner didn't respond to my calls or messages for a month. And he refused to provide any sort of refund. He was also really rude to me. He said he would fight any sort of dispute that I file and he got very defensive instead of just being a good guy. Avoid this place.

I have my car serviced here . The workers were very friendly and went above and beyond for me and…read moremy car runs smoothly . I recommend getting your car work done here.

Called asked if they had some used tires. They confirmed my size and gave me a price. Told them I'd…read morebe there since I was driving on a donut and leaving a drs office. I was told okay we will hold and wait for you. I arrive and they say "no we sold those" after I told them I just called they told me "yea we probably sold them anyway" wtf????

Randomly Had a nail in my tire leaving from work at the Airport. I loved how I was able to call and…read moreget in contact with someone immediately, tell them my dilemma and get a quote in under 8 minutes. When I arrived everyone from behind the counter and even all the mechanics walking through while working immediately radianted warm welcoming vibes. I explained what I needed and they had me in and out faster than I could finish eating a candy bar. I will definitely be coming back to this place for future car needs!

made an appointment for a car inspection a good 10 days in advance. The shop chose the date. I even…read moredropped my car off the night before so they'd have it first thing in the morning. I also asked them to attach the skid plate and change the fluids. They had my car all day with no phone call. At 4 pm, I called and was told they only had one person who could do inspections and he was at another location, but everything else was done. Fine. I left it overnight again. The next day, still no phone call. At 2 pm, I called to check in. They told me the inspection still wasn't done because the guy was still at the other site. I calmly asked if they had called him to let him know my car was waiting. The response I got was, "You can come pick up your car!" I was stunned. I said I never said I needed the car! I was simply wondering why it was taking two days. This experience felt incredibly unprofessional. No communication, no urgency, and an attitude on top of it. And here's the kicker: I paid $65 for them to "attach" the skid plate. I drove home (two miles away) and immediately heard it dragging. I called them, and they said, "You need a new skid plate!" That may be true, but I should be refunded because whatever they did clearly didn't hold. I took pictures of their so-called repair: two zip ties. That's right! $65 for two zip ties that didn't even last two miles. They had my car for two days, with a lift, full view, tools, and my money, and this was the result. On top of that, the attitude I received was unbelievable. Buyer beware Especially women beware!

I'd give them a zero if I could, they don't deserve one star. Took my car in three times, each time…read morethey told me something different was wrong. When they finally said it was fixed it was something that they never discussed with me and didn't get my permission to do. They were clueless. After wasting $500 of my money they said bring it in and we'll make it right. No way I'm letting them touch my car again.

Stranded with a flat tire and got enough air in it to hobble to J&M. These guys got me a used tire…read moreon and back on the road in 15 mins! Great place

Came here after I had to have AAA put air in my flat tire. I wanted to see if I had any leaks or…read moreissues with the 2 tires that were giving me trouble. I pulled in and was immediately greeted and I made my request. They let me know how much it was going to cost if there was an issues and then had me sit in the waiting area. In about 10-15 minutes I was advised that only one of my tires had a nail in it and they fixed it up for me for $30. The service was fast friendly and I was satisfied.

I can't say enough good things about Paul - the main guy here. In addition to being an auto…read moremechanic he's also a licensed aviation mechanic who has worked on F-16s, a former US Marine and a former federal law enforcement officer. This Bronx native is direct, tough, funny and very knowledgeable. Especially with electrical issues, which is rare with auto mechanics. He saved my 2007 Toyota FJ Cruiser after I turned it into a submarine off-road. Everyone else told me it was totaled, except Paul. Homeboy replaced the onboard computer, which is located in front of the passenger's ankle - a ridiculous location for a vehicle with a snorkel like mine. He replaced some padding under the floor named Jute that I didn't even know existed and repaired the fuel injectors. Voila, my baby was resurrected. Even more amazingly, he did this just days after spending several weeks I. The hospital at the height of the Covid pandemic. He was weak, but still a dogged worker. Paul is not cheap, but he's worth every penny. I'll never waste my time and money on another "budget" mechanic again. This guy is the real deal.

Electrical work on point Very professional and honest…read more Would recommend his work in a heart beat 2 thumbs up

Love coming to this repair shop it's very reasonable in price and the owner is so friendly and…read moreshows he really cares not just about his business growing up also about his customers. They were able to fix what was going on with my malfunction indicator light since I couldn't determine the root cause on my own with a deep inspection

Don't do it; they will mess up your car. Terrible experience! It cost me thousands of dollars, and…read morein the end, I had to get it towed to another shop that could actually get my car running the way it should be.

excellent and trustworthy. these people do excellent, honest work…read more they will always respect.

I had a usually pleasant experience with this shop and they have someone who can be described with…read morehighly unflattering/ derogatory language, who answers the phone and is downright vindictive.

Jonathan is super helpful. MY AC IS BETTER THAN EVER!! Please go and buy a credit card it helped me…read morepay and I would totally recommend to everyone.

Disappointing Customer Service at This Firestone Location…read moreI've been a loyal Firestone customer for a while now and have two vehicles with lifetime alignments at this shop. I was even planning to add a third, but after my most recent experience, I'm seriously reconsidering. Brought my car in because it had a shake at highway speeds even after getting the tires balanced somewhere else a couple of months ago. I made an appointment, explained the issue in detail, and even provided a printed summary of what had been done before, the symptoms, and a note about removing the wheel lock nut by hand (per manufacturer recommendations). Instead of appreciating the info, the front desk rep was short, dismissive, and condescending--not the first time I've dealt with that attitude here. After drop-off, a different employee called me and was actually helpful. He explained that the previous shop had overweighted my tires and that a proper rebalance should fix the issue. Seemed like a reasonable explanation, so I was hopeful. After driving it for a few days, though, the shake was still there, just slightly improved. I've mentioned road force balancing (RFB) to this shop before and was argued down and told that Firestone "doesn't offer that service anywhere." Knowing that wasn't true, I called another Firestone location nearby--and what do you know? They confirmed they DO offer RFB and even apologized that I had been misinformed. The Real Issue? Bad Customer Service The actual work at this shop isn't the problem--it's the way customers are treated. Instead of actually listening, the front desk rep acted like he knew everything and dismissed valid concerns. If he had just taken a second to check instead of shutting me down, I wouldn't have wasted money on a standard balance when I could have gotten the right service in the first place. Final Thoughts I've spent good money at Firestone and was planning to purchase another lifetime alignment. But dealing with this kind of attitude makes it hard to want to keep giving them business. If management actually cares about keeping customers, they need to address the customer service at the front desk because this kind of treatment is exactly why people take their money elsewhere.

This is an update regarding the initial negative review I posted a month ago. I am speaking in…read morebehalf of my father base on what he told me a few days after CompuTune's owner followed up on him regarding the customer service experience he had received initially. We initially did not have the greatest experience at CompuTune. However, the owner, Tom personally reached out to my father following the incident and made things right. We were very impressed by how Tom handled the situation. We were also very impressed by how he turned an employees mistake and made it to be a teachable moment of learning to become better and avoid making the same mistakes moving forward. That leadership spoke volume to us. After Tom reached out, my father came to the shop the very next day and Tom immediately came out and shook his hand as well as my mothers hand and was very apologetic in behalf of his employee. He personally replaced the alternator, checked it, test drove the car etc. He even did extra services for the car which showed his true sincerity. For the following days that my father's car was on his shop due to other things that needed to be done, he was most certainly on top of everything, from the insurance and warranty calls to the littlest details like having to pick my father up when the car was made available for pick up. Needless to say, we were very grateful! One mistake of an employee does not define the body of the company. This showed my family and I about one thing and that is what the core of this company is all about....VALUE. Value is something that people want or need. It could be a product or a service. It could also be a solution to a problem. In this case, it was all of the above. Nowadays, that is hard to see in a company - that alone will be the determining factor to me as to where I can bring my vehicle. A place of value, where I know im in good hands, the vehicle that I and/or my family relies on are seen important and I actually found that here.

I would not recommend this place. I called up there to get a quote to check the fluids in my…read morevehicle and who ever answered the phone was rude as hell. Long story short by the time I got off the phone with them I refused to take my vehicle to them. I wouldn't let them change a light bulb for me.