1. Knight's Service Center

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Norfolk, VA

Knight's Service Center

4.3 (17 reviews)
Open • 8:00 am - 5:00 pm

Get pricing

Response time

20 minutes

Response rate

50%

Services - Knight's Service Center

Auto brake repair

Auto general diagnosis

Knight's Service Center Photos

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Recommended Reviews - Knight's Service Center

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2 months ago

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11 months ago

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9 months ago

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11 months ago

Family owned. Best mechanics on the planet. Knowledgeable, professional, friendly, great prices. Sean and Keith are wonderful.

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2 years ago

I have been using them for years now. I usually get same day service on any repairs and they do the repairs right for an honest price.

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1 year ago

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2 years ago

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5 years ago

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4 years ago

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4 years ago

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3 years ago

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6 years ago

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6 years ago

Excellent service all the time. Thank you for always being reliable, honest and working with integrity.

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5 years ago

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8 years ago

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10 years ago

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11 years ago

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Gearhead Automotive

Gearhead Automotive

(9 reviews)

These guys are beyond professional. Great service and reliable work. They kept me up to date on…read moreevery portion of work I had done on my 2017 F150. In my honest opinion as a consumer, this is a business that has my respect and good faith in their work and word. Check them out the next time your vehicle needs some TLC

I brought my vehicle to GearHead because of the positive reviews, but unfortunately, my experience…read morehas left me extremely disappointed and seriously questioning whether I can trust this shop with my vehicle again. When I initially brought my vehicle in, I paid for a full diagnostic and repair of a radiator hose leak. I also reported a very slow oil leak and a rattling noise. To this day, I still do not have an explanation for the rattling noise, despite paying for a full diagnostic. One of the most upsetting parts of this entire experience is that I was specifically told my vehicle was unsafe to drive. Because of that, I followed their recommendation and rented a vehicle while mine was in their possession. I spent over $1,000 on a rental car because I believed my own vehicle could not safely be driven. Imagine my surprise when I picked up my vehicle and discovered that nearly 60 miles had been added to it while it was at the shop. If my vehicle was unsafe for me to drive, why was it safe enough for the shop to put nearly 60 miles on it? I was told the mileage was accumulated because they needed to test a bad part, and I was offered a discount. However, I still do not understand why nearly 60 miles of test driving would be necessary, particularly when I was later told that the suspected bad part still needed to be ordered and replaced. The part is currently in the mail, and I am supposed to bring my vehicle back to have it installed. That alone made me uncomfortable, but unfortunately, the problems did not end there. About a week later, I went to have my tires serviced elsewhere and discovered that my wheel/rim lock key kit was missing. I immediately contacted GearHead and was told that because they did not need to remove my tires, they could not have been responsible. I am extremely particular about keeping track of my wheel lock key kit because I know how easily these items can be misplaced at repair shops. I specifically did not check for it when I picked up my vehicle because none of the work I authorized should have required removing the wheels. After that conversation, I went through my trunk more carefully and discovered that my splash guard is also missing. The splash guard was brand new and had not yet been installed because I was waiting for the leak to be repaired. I am currently waiting for a return call regarding that as well. At this point, I am livid. My wheel lock key kit will cost me over $100 to replace. My brand-new splash guard is missing. I spent over $1,000 renting a vehicle because I was told mine was unsafe to drive, only to discover that nearly 60 miles were put on my supposedly unsafe vehicle while it was in the shop. On top of all of that, I still do not have an answer regarding the rattling noise that was part of the reason I paid for a full diagnostic in the first place. Communication has also been inconsistent. Employees seem to rotate frequently, and people I previously dealt with are suddenly no longer there. That makes continuity and accountability extremely difficult and raises even more concerns for me as a customer. What concerns me most is that I am supposed to return my vehicle once the ordered part arrives. After everything that has happened, I genuinely do not feel comfortable bringing my vehicle back. I chose GearHead because its reviews gave me confidence that my vehicle would be handled professionally. Instead, I am now out the money I paid for repairs and diagnostics, over $1,000 for a rental, and potentially the cost of replacing my wheel lock key kit and brand-new splash guard. I am giving GearHead the opportunity to address the missing property, the nearly 60 miles placed on my vehicle after I was told it was unsafe to drive, the unresolved rattling noise, and the overall lack of communication. I sincerely hope management takes this seriously and makes this situation right. As it currently stands, this entire experience has been completely unacceptable.

17th Street Automotive

17th Street Automotive

(59 reviews)

Brought my car in because I could see oil around the valve cover gasket. Asked them to look it over…read moreand verify. They charged me $30 to look at t and provided an a free vehicle look over on other things. They let me know that it was indeed leaking and found an additional leak. They sent me a quote and I was flabbergasted at the price. The first original leak repair was quoted for $2,700. They did find another leak that would cost me an additional $1500 to repair . Way more than I was planning. I talked to a gearhead at my work and he said absolutely do not pay that. He said they do this to women, unfortunately. I talked to two other local shops who quoted me for everything on the original repair for $800 and $1100. Those quotes were for everything 17th Street was going to do for $2,700. I hate that companies do this. The icing on the cake was that when I drove my car home, I popped the hood and they didn't even attach the cover to the motor. It was just laying cockeyed on the top. It makes me question what else they didn't reinstall after looking over my car.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

Marx Fix It

Marx Fix It

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Norrius responded quickly and was able to squeeze in a mobile repair for us. He replaced the…read morestarter in our MS State college student's Toyota. Affordable, on time and great communication. Solid work. I highly recommend him and we will use him again should the need arise!

From the owner: Introducing Norrius Lee, your reliable on-the-go mobile…read moremechanic! Have you ever found yourself with a car breakdown during rush hour or in the middle of nowhere? Don't let that stress and inconvenience ruin your day! With Norrius at your service, you can now have peace of mind knowing that help is just a phone call away. Norrius Lee is here to bring quality automotive services right to your doorstep. With years of experience and expertise in automotive repairs, he can handle anything from routine maintenance to complex engine diagnostics. You no longer have to waste time and energy visiting a traditional repair shop or waiting for a tow truck. Not only does Norrius provide convenience, but he also offers exceptional service at competitive prices. He values transparency, so you can trust that you'll never face any hidden fees or unnecessary repairs. His goal is to get you back on the road safely and swiftly, so you can continue with your day worry-free. Don't let car troubles disrupt your schedule any longer. Contact Norrius Lee, the dependable mobile mechanic who brings the garage to you. Whether you're at home, work, or stuck on the side of the road, Norrius is always ready to lend a helping hand. Experience top-notch automotive care with a friendly smile today!

Knight's Service Center - autorepair - Updated October 2026

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