I waivered between 4 and 5 stars, but ultimately they deserve some grace so 5 it is…read more I was on vacation and about to head home when my alternator died. Amazingly I found this highly rated mechanic who not only was within AAA's 5 mile tow limit, but who could help me out at 1pm on a Friday! While I waited for the tow truck they ordered the parts and got ready for my arrival. I was quoted 4-5 hours for the job and was so grateful for the comfortable couch and large TV w Netflix to spend the time relaxing after a very busy trip. They were totally fine with my dog hanging out with me as well which was nice to not have to stress about. The AC was nice and cool on a 90° day. The guys were all very friendly and helpful. I am so lucky to have found them!! Because I'm super picky about who works on my car, I took it in to my mechanic when I got home just to be sure all was well (I discovered that my horn didn't work on the way home, but other than that the car ran as if nothing ever happened). My mechanic said everything was good except there were 2 other harnesses that were not connected (I didn't find out what they were). All in all I feel so lucky to have ended up in A&M's shop, I felt very well taken care of and for a good price. THANK YOU GUYS!! I really dont know what I would have done without you! It's not often you can be grateful for such a crappie circumstance, but you made that happen for me. I can't say enough good things about my experience. This could have been a total nightmare.

This place is a complete and utter disaster. Avoid this place at all costs! I had my car lock…read more"fixed" here. The lock completely broke after just 2 weeks. The owner didn't respond to my calls or messages for a month. And he refused to provide any sort of refund. He was also really rude to me. He said he would fight any sort of dispute that I file and he got very defensive instead of just being a good guy. Avoid this place.

Norrius responded quickly and was able to squeeze in a mobile repair for us. He replaced the…read morestarter in our MS State college student's Toyota. Affordable, on time and great communication. Solid work. I highly recommend him and we will use him again should the need arise!

From the owner: Introducing Norrius Lee, your reliable on-the-go mobile…read moremechanic! Have you ever found yourself with a car breakdown during rush hour or in the middle of nowhere? Don't let that stress and inconvenience ruin your day! With Norrius at your service, you can now have peace of mind knowing that help is just a phone call away. Norrius Lee is here to bring quality automotive services right to your doorstep. With years of experience and expertise in automotive repairs, he can handle anything from routine maintenance to complex engine diagnostics. You no longer have to waste time and energy visiting a traditional repair shop or waiting for a tow truck. Not only does Norrius provide convenience, but he also offers exceptional service at competitive prices. He values transparency, so you can trust that you'll never face any hidden fees or unnecessary repairs. His goal is to get you back on the road safely and swiftly, so you can continue with your day worry-free. Don't let car troubles disrupt your schedule any longer. Contact Norrius Lee, the dependable mobile mechanic who brings the garage to you. Whether you're at home, work, or stuck on the side of the road, Norrius is always ready to lend a helping hand. Experience top-notch automotive care with a friendly smile today!

Called asked if they had some used tires. They confirmed my size and gave me a price. Told them I'd…read morebe there since I was driving on a donut and leaving a drs office. I was told okay we will hold and wait for you. I arrive and they say "no we sold those" after I told them I just called they told me "yea we probably sold them anyway" wtf????

Randomly Had a nail in my tire leaving from work at the Airport. I loved how I was able to call and…read moreget in contact with someone immediately, tell them my dilemma and get a quote in under 8 minutes. When I arrived everyone from behind the counter and even all the mechanics walking through while working immediately radianted warm welcoming vibes. I explained what I needed and they had me in and out faster than I could finish eating a candy bar. I will definitely be coming back to this place for future car needs!

I LOVE the Nice Guys & Gals! THEY DID IT AGAIN!…read more Seriously, I've had some pretty serious repairs quoted and they have ALWAYS been the most reasonable for what I've needed. In addition, I TRULY appreciate their communication. They will call and check in on your repairs' progress, give you an ETA for part ordering, completion, etc. I couldn't ask for better customer service. Courtney, James, and of course Jason, the illustrious leader :), have always been so awesome. Finally, their work speaks for itself. Effective troubleshooting, diagnostic work and knowledgeable people will keep any vehicle and it's owner satisfied! Call them and see for yourself!

made an appointment for a car inspection a good 10 days in advance. The shop chose the date. I even…read moredropped my car off the night before so they'd have it first thing in the morning. I also asked them to attach the skid plate and change the fluids. They had my car all day with no phone call. At 4 pm, I called and was told they only had one person who could do inspections and he was at another location, but everything else was done. Fine. I left it overnight again. The next day, still no phone call. At 2 pm, I called to check in. They told me the inspection still wasn't done because the guy was still at the other site. I calmly asked if they had called him to let him know my car was waiting. The response I got was, "You can come pick up your car!" I was stunned. I said I never said I needed the car! I was simply wondering why it was taking two days. This experience felt incredibly unprofessional. No communication, no urgency, and an attitude on top of it. And here's the kicker: I paid $65 for them to "attach" the skid plate. I drove home (two miles away) and immediately heard it dragging. I called them, and they said, "You need a new skid plate!" That may be true, but I should be refunded because whatever they did clearly didn't hold. I took pictures of their so-called repair: two zip ties. That's right! $65 for two zip ties that didn't even last two miles. They had my car for two days, with a lift, full view, tools, and my money, and this was the result. On top of that, the attitude I received was unbelievable. Buyer beware Especially women beware!

Came here after I had to have AAA put air in my flat tire. I wanted to see if I had any leaks or…read moreissues with the 2 tires that were giving me trouble. I pulled in and was immediately greeted and I made my request. They let me know how much it was going to cost if there was an issues and then had me sit in the waiting area. In about 10-15 minutes I was advised that only one of my tires had a nail in it and they fixed it up for me for $30. The service was fast friendly and I was satisfied.

I called J&M Tire yesterday to inquire about getting new tires as soon as possible. They were able…read moreto order my tires and get them in today. My tires were installed with in under 30 minutes and the price was very reasonable! I would definitely recommend going to J&M tire!

Needed a water pump for my Porsche Boxster and was looking for a good independent shop. Another…read morelocal Euro specific shop (with Porsche listed on their site) didn't want to touch it. I called Eddie and he said he'd do it. They replaced the water pump and thermostat and I had the car back so fast I didn't even miss it. Car runs and zips like it should!

Horrible, don't do it. Customer service is lacking, and they use predatory tactics. Find somewhere…read moreelse to spend your money.

Thank you, Knights for best care every time. I am so…read morethankful to have a service station I can trust. Honest, reliable service.

Today I took my wife's Toyota to Knights Auto Service Center to have the spongy feeling brake pedal…read morechecked out. They checked the brake system over and found it to be satisfactory. They could have sold me new rotors, pads, fluid flush and bleeding etc. They didn't. They did not charge me anything for their service. A couple of weeks back they replaced a pressure sensor in my right rear tire after calling me to get my permission, since it was expensive. Their estimate was $ 174.00. I had called the Chevy dealership for an estimate, which was between $ 260 and $ 280.00. I saved $ 100.00 and they did a wonderful job. I can't say enough good things about this auto repair business.

Jonathan is super helpful. MY AC IS BETTER THAN EVER!! Please go and buy a credit card it helped me…read morepay and I would totally recommend to everyone.

Disappointing Customer Service at This Firestone Location…read moreI've been a loyal Firestone customer for a while now and have two vehicles with lifetime alignments at this shop. I was even planning to add a third, but after my most recent experience, I'm seriously reconsidering. Brought my car in because it had a shake at highway speeds even after getting the tires balanced somewhere else a couple of months ago. I made an appointment, explained the issue in detail, and even provided a printed summary of what had been done before, the symptoms, and a note about removing the wheel lock nut by hand (per manufacturer recommendations). Instead of appreciating the info, the front desk rep was short, dismissive, and condescending--not the first time I've dealt with that attitude here. After drop-off, a different employee called me and was actually helpful. He explained that the previous shop had overweighted my tires and that a proper rebalance should fix the issue. Seemed like a reasonable explanation, so I was hopeful. After driving it for a few days, though, the shake was still there, just slightly improved. I've mentioned road force balancing (RFB) to this shop before and was argued down and told that Firestone "doesn't offer that service anywhere." Knowing that wasn't true, I called another Firestone location nearby--and what do you know? They confirmed they DO offer RFB and even apologized that I had been misinformed. The Real Issue? Bad Customer Service The actual work at this shop isn't the problem--it's the way customers are treated. Instead of actually listening, the front desk rep acted like he knew everything and dismissed valid concerns. If he had just taken a second to check instead of shutting me down, I wouldn't have wasted money on a standard balance when I could have gotten the right service in the first place. Final Thoughts I've spent good money at Firestone and was planning to purchase another lifetime alignment. But dealing with this kind of attitude makes it hard to want to keep giving them business. If management actually cares about keeping customers, they need to address the customer service at the front desk because this kind of treatment is exactly why people take their money elsewhere.