The sales Person Mrs Harley was so much a people person. so helpful…read more and new what she was doing. Great customer service!!! Great prices. I appreciate the way she handled the customer walking in there as well on the phone with the up most respect. She will get my business and I will tell people this is the only place they need to go for automotive service. Thank you Ricky Redford

I have taken both of my cars to this location for the last 6 years ever since I moved to the area…read more Tire choice has a problem with their system and won't even acknowledge the issue. I was grossly over charged for new spark plugs in my 2012 Ford Expedition. They charged me $58 per spark plug plus $36 labor a total of $760 to put new spark plugs in my car. When confronted on the issue I said the $58 is likely the cost of a pack of 8 and they charged me for a quantity of 8 essentially 64 spark plugs. When I told them the ford dealership quoted me $74 for an 8 pack of their platinum OEM spark plugs they refused to listen. So here it is now time for the action. Make this viral people! I was willing to understand the mistake but their location on Centerville in Chesapeake and their corporate headquarters are refusing to recognize this gross overcharge. Along with all of their brands. * Monro Auto Service and Tire Centers * Mr. Tire Auto Service Centers * Tire Choice Auto Service Centers * Car-X Tire & Auto * Tire Warehouse Tires for Less * Ken Towery's Tire & Auto Care * Tire Barn Warehouse * Mountain View Tire & Auto Service Are on notice. Right this wrong or the next call is the FTC and the BBB. This isn't a price match it is a system error!

Called in to inquire about a state inspection being complete today and was told if I came in now it…read morewould be done by the afternoon. As soon as I pulled up the gentleman working met me at the truck and immediately began the inspection. Awesome people and great service. Will definitely be back. Great they are also only right around the corner from me! Update: to make it even better I didn't have the $20 in cash, I didn't know they only took cash for state inspection, on the honor system they let me leave to go to the ATM and come back. Obviously, that is exactly what I did.

I totally trust Joe and his staff. Never been disappointed. I've had multiple cars worked on there…read moreand I'm always satisfied with the repairs done. Joe stands behind all his work.

Reliable and efficient. Booked an appointment to have struts and shocks replaced on my 2017 2WD…read moretruck. Brought my own parts and they had me in and out in 4 hours with alignment. Clean shop that I will trust going forward.

I brought in my 2014 Ram Ecodiesel, because they have been great with me and my kids' cars in the…read morepast. They ran a diagnostic on the truck and told me that, since it's not a very common model, that they couldn't work on it. However, he gave me the diagnostic. When I asked how much the diagnostic would be, they said it was free. I live 30 minutes from these guys, but due to their integrity, they are always my first "go-to" mechanic.

He did an excellent job at a reasonable price. Very friendly. Would definitely recommend.read more

Bill did a pre-purchase inspection on site for me. Punctual and thorough. Would recommend.read more

Needed a water pump for my Porsche Boxster and was looking for a good independent shop. Another…read morelocal Euro specific shop (with Porsche listed on their site) didn't want to touch it. I called Eddie and he said he'd do it. They replaced the water pump and thermostat and I had the car back so fast I didn't even miss it. Car runs and zips like it should!

Love coming to this repair shop it's very reasonable in price and the owner is so friendly and…read moreshows he really cares not just about his business growing up also about his customers. They were able to fix what was going on with my malfunction indicator light since I couldn't determine the root cause on my own with a deep inspection

Came to these guys with an issue. They quickly figured out what was up with my car and got it taken…read morecare of for me. Recommended quite a few other things I could get done as well. A little on the higher side but definitely helpful and worth it. Easy experience and good customer service.

Brought my car in because I could see oil around the valve cover gasket. Asked them to look it over…read moreand verify. They charged me $30 to look at t and provided an a free vehicle look over on other things. They let me know that it was indeed leaking and found an additional leak. They sent me a quote and I was flabbergasted at the price. The first original leak repair was quoted for $2,700. They did find another leak that would cost me an additional $1500 to repair . Way more than I was planning. I talked to a gearhead at my work and he said absolutely do not pay that. He said they do this to women, unfortunately. I talked to two other local shops who quoted me for everything on the original repair for $800 and $1100. Those quotes were for everything 17th Street was going to do for $2,700. I hate that companies do this. The icing on the cake was that when I drove my car home, I popped the hood and they didn't even attach the cover to the motor. It was just laying cockeyed on the top. It makes me question what else they didn't reinstall after looking over my car.

We brought in a 24 year old Honda with a blown clutch. Steve was able to source the hard to find…read moreparts and install them. He had trouble with some of the parts and continued to work on it until the all the parts were good. After putting everything together, there was still a little noise, but seemed to be good. Steve wouldn't let the car go until it was fully resolved. They also found an exhaust issue and put an interim solution in place without any additional charges. Even though this repair took a while (due to parts), we are very happy with the work and Vencam's commitment to quality work. Vencam will be our go to shop for work on this car.

Great experience! Sometimes you see 5-star reviews and wonder if they're all legit. Based off of my…read moreexperience today, I believe they are! Jack is an excellent communicator and answered my questions like a pro. After an initial once-over of my 2003 Toyota Echo, I immediately received a link to photos and videos of my car with corresponding recommendations and assessments. Jack did an awesome job explaining and not selling me on repairs. About an hour later the rest of the Vencam team had my busted bushing replaced and had generously topped off my oil free of charge. I happily drove home in a much quieter car, confident that it had a new quality part, replaced with quality service! Thanks guys, I'll definitely be back!

We got a flat tire on the way to OBX and our spare was low. We were concerned to continue our trip…read moreon a less than ideal spare. I called and told them of our situation, they told me they were closing in 15 minutes- i told them we'd get there as quickly as possible. We arrived 25 minutes later and they were still open waiting on us- Chase aired up our tire and gave it a quick once over and said we'd be good for the rest of our trip. We tried to pay them and they wouldn't hear of it - just wished us a good trip. We were so grateful for their kindness and willing to us go out of their way to help folks who were not having a good day. If ever the opportunity or need to have a return visit- we will not hesitate to give them our business.

Poor Communication and Unprofessional Customer Service:…read more I don't normally leave reviews, but I feel it's important to share my honest experience so others know what to expect. I originally spoke with someone named Chris earlier in the week about bringing in my vehicle for a diagnostic. He told me to "drop it off Wednesday," but no formal appointment was made -- no confirmation text, no email, no name taken, and nothing written down in front of me. Because of that, I assumed they were operating on a flexible drop-off basis, which is common with many repair shops. Unfortunately, I wasn't able to make it Wednesday due to being sick, so I dropped my car off early Thursday morning instead. Throughout the day, I called multiple times just to check whether they would be able to look at it. Each time, I was told nothing -- no update, no estimate, no clarity. I even told the front desk that if they couldn't get to it, I would gladly come pick it up so I wasn't taking up their space unnecessarily. When I finally spoke with Chris, the tone and attitude I received were extremely unprofessional. Rather than simply explaining that they were too busy to look at my vehicle, he blamed me repeatedly for them not being able to work on it -- even though no confirmed appointment was ever created, no system entry was made, and no communication was sent to me to establish a scheduled date. I acknowledged my mistake in not coming Wednesday or calling ahead, but the way the situation was handled was dismissive, rude, and lacked any basic customer service. A simple "We're booked today, we'll try for tomorrow" would have gone a long way. Instead, after leaving my car there all day with no updates, I received a message saying it was "ready for pickup" -- even though they never inspected it. The entire experience left me disappointed and feeling like my time and concerns weren't valued. I understand shops get busy and that I didn't arrive on the originally discussed day, but professionalism, communication, and courtesy should still be consistent. Unfortunately, that was not my experience here. I hope the shop takes this feedback seriously, because good service is as much about communication and respect as it is about repairs.

Fast. Personable. Great pricing. This mom and pop shop has it all. Come on in and give them a shot…read moreand keep the community thriving. You won't be disappointed! This is my fourth visit here and every time is exactly what I need it to be. Awesome!

Based on Yelp reviews I tried GBSC for the first time on 5/18/26. I had an Oil & Filter Change,…read moretire rotation and State Auto Inspection. They were wonderful. All the staff was professional and personable. The work was done in 1 1/4 hours and they were busy. Maybe my first time but certainly not my last. Thank you

I will only take my vehicle here!! I just can't believe it took me all these years to know this…read moreplace is Great Bridge's gem. Exceptional service. They are always able to take your vehicle in and give you an estimate right away. If for some reason you have to take it back right after getting it back from them, they will make it right. Great Bridge Service Center is honest, reliable, and priced reasonably.