A 15 year repeat customer, had to finally come pick up my vehicle after being pushed back 3 days…read morefor a wheel alignment. I was told the bill would be almost 2700 dollars for both upper ball joints, left inner tie rod, idler, and pitman arms. I decided to do the job myself in one day with 400 dollars of moog chassis parts. I brought the vehicle back to get alignment and they drug me around for 3 three days saying they were busy with big jobs. I went and got my vehicle. Save yourself a headache and do business elsewhere.

Extremely frustrated with my experience here. I was the first one in the door today at 7:30AM with…read morean appointment I made online through their website for a VA state inspection. I was told when I walked in that their appointment system is not for state inspections and that there were 4 cars in front of mine that had been left overnight. I was told that it could be completed and that I would be getting a call in the afternoon. The afternoon came and went. I called around 3:30 to check the status and was told that one car was ahead of mine. Knowing they closed at 7, I went in at 6:30PM thinking surely it would be done. My car was in the garage in a bay. I was told that the inspection was started but not finished as parts for another vehicle came in. When I explained that I had to have the car back for the next day, they brought the car around and told me that if I could leave it, there was still ONE CAR AHEAD OF MINE. Even though they were part way through my own inspection. Save your time and don't waste it here. Not coming back.

Been there several times with several cars; and so far so great!…read moreTook our old Jag there, along with our Highlander and Rav4 with usual services and new tires. Work completed perfectly. Prices decent and nothing done you don't need. Highly recommend this local shop. Glad to have found them; wish I found them sooner.

We have been customers for a few years now. Great service. Honest and the work is done right and in…read morea timely manner. Locally owned too. Support local!

Reliable and efficient. Booked an appointment to have struts and shocks replaced on my 2017 2WD…read moretruck. Brought my own parts and they had me in and out in 4 hours with alignment. Clean shop that I will trust going forward.

I brought in my 2014 Ram Ecodiesel, because they have been great with me and my kids' cars in the…read morepast. They ran a diagnostic on the truck and told me that, since it's not a very common model, that they couldn't work on it. However, he gave me the diagnostic. When I asked how much the diagnostic would be, they said it was free. I live 30 minutes from these guys, but due to their integrity, they are always my first "go-to" mechanic.

This mechanic is great. He has the most honest and fair prices around and does great work. He's…read moreeasy to work with and even when he had every right to be really annoyed with me after I bought the wrong part, he was understanding and waited for me to drive to Autozone to buy a new part. Honestly, you aren't going to find a better priced mechanic and he even comes to your car to do the work. Impossible to compete with. Will always use him for my cars

Outstanding young man, very dependable and honest.He really cares about doing the job right the…read morefirst time. My family would highly recommend his expertise

Needed a water pump for my Porsche Boxster and was looking for a good independent shop. Another…read morelocal Euro specific shop (with Porsche listed on their site) didn't want to touch it. I called Eddie and he said he'd do it. They replaced the water pump and thermostat and I had the car back so fast I didn't even miss it. Car runs and zips like it should!

Don't do it; they will mess up your car. Terrible experience! It cost me thousands of dollars, and…read morein the end, I had to get it towed to another shop that could actually get my car running the way it should be.

As I was calling around to find a place that offered same-day car inspections, I was pleasantly…read moresurprised that 17th Street Automotive offered scheduled appointments for inspections with same-day service. Normally with car inspections, I have to drop my car off at an auto-body shop and pick it up the next day due to the "first come, first serve" policy but I didn't have that option so I booked an appointment with 17th Street Automotive for the same day. As soon as I walked into the office, I was happily greeted by Kristen and another worker. They both were extremely pleasant and personable. I was quoted a service time of about an hour and a half and was offered beverages while I wait, which was a very nice gesture. My state inspection was completed after an hour and a half, just as they quoted me. Kristen was very informative with the things they found during the inspection and with how amazing their customer service was, I would definitely return to get my car serviced with them. I was given a free car freshener once the service was complete and told them I would tell everyone I knew about the exceptional experience I had with their business. If you are looking for same-day inspections or in need of any car services, I highly recommend checking out 17th Street Automotive.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

Great experience! Sometimes you see 5-star reviews and wonder if they're all legit. Based off of my…read moreexperience today, I believe they are! Jack is an excellent communicator and answered my questions like a pro. After an initial once-over of my 2003 Toyota Echo, I immediately received a link to photos and videos of my car with corresponding recommendations and assessments. Jack did an awesome job explaining and not selling me on repairs. About an hour later the rest of the Vencam team had my busted bushing replaced and had generously topped off my oil free of charge. I happily drove home in a much quieter car, confident that it had a new quality part, replaced with quality service! Thanks guys, I'll definitely be back!

We have patronized Vencam Automotive on multiple occasions for a variety of automotive services on…read moreall of our vehicles. Jack and Steve have been very accommodating and courteous during our visits. They are thorough in explaining the scope of the work needed and will let you know what work needs immediate attention and what work can wait. We find them to be trustworthy and we will continue to take our vehicles to them. We absolutely appreciate their integrity and commitment to great customer service!

Poor Communication and Unprofessional Customer Service:…read more I don't normally leave reviews, but I feel it's important to share my honest experience so others know what to expect. I originally spoke with someone named Chris earlier in the week about bringing in my vehicle for a diagnostic. He told me to "drop it off Wednesday," but no formal appointment was made -- no confirmation text, no email, no name taken, and nothing written down in front of me. Because of that, I assumed they were operating on a flexible drop-off basis, which is common with many repair shops. Unfortunately, I wasn't able to make it Wednesday due to being sick, so I dropped my car off early Thursday morning instead. Throughout the day, I called multiple times just to check whether they would be able to look at it. Each time, I was told nothing -- no update, no estimate, no clarity. I even told the front desk that if they couldn't get to it, I would gladly come pick it up so I wasn't taking up their space unnecessarily. When I finally spoke with Chris, the tone and attitude I received were extremely unprofessional. Rather than simply explaining that they were too busy to look at my vehicle, he blamed me repeatedly for them not being able to work on it -- even though no confirmed appointment was ever created, no system entry was made, and no communication was sent to me to establish a scheduled date. I acknowledged my mistake in not coming Wednesday or calling ahead, but the way the situation was handled was dismissive, rude, and lacked any basic customer service. A simple "We're booked today, we'll try for tomorrow" would have gone a long way. Instead, after leaving my car there all day with no updates, I received a message saying it was "ready for pickup" -- even though they never inspected it. The entire experience left me disappointed and feeling like my time and concerns weren't valued. I understand shops get busy and that I didn't arrive on the originally discussed day, but professionalism, communication, and courtesy should still be consistent. Unfortunately, that was not my experience here. I hope the shop takes this feedback seriously, because good service is as much about communication and respect as it is about repairs.

I completed an online quote request for service. Had a reply saying they'd get back to me on Monday…read moremorning. However, Monday morning came and my vehicle would not start. I had to jump it. So I came to this business requesting help and the older female was very short, very rude, and condescending while I explained my situation. Never asked for any information about me or my vehicle just asked that I leave it with no promise to get to it because they were " booked full" to which I could understand. But I could not do such a thing with a child at daycare and a husband at Work. I had no alternative mode of transportation to be sure that I would get my child at the end of his day or get to him in the event of an emergency. My issue is not getting service immediately. I in no way feel entitled to demand same-day service. It was the attitude of the individual that was really offputting for someone who is the face of the business when you walk in. Next, she became very frustrated with what I was explaining, and she said they would not be able to get to my vehicle until Thursday. Which I replied we will be out of town then. She then said something along the lines of I don't even know I can't help you anymore and directed me to the person sitting behind the computer who also said "I don't know either. I just got here." The business had been open for nearly an hour at that point, it was almost 9 AM. The entire interaction was discouraging and borderline demeaning. Additionally, these people don't know who I was they never asked for my name or anything and at this point, I still have not received any email back about scheduling a potential appointment for service. I went down the street to Firestone anyways, and was helped immediately but people much nicer who talked to me with empathy and respect. Something I did not receive at great bridge auto.

Fast. Personable. Great pricing. This mom and pop shop has it all. Come on in and give them a shot…read moreand keep the community thriving. You won't be disappointed! This is my fourth visit here and every time is exactly what I need it to be. Awesome!

I will only take my vehicle here!! I just can't believe it took me all these years to know this…read moreplace is Great Bridge's gem. Exceptional service. They are always able to take your vehicle in and give you an estimate right away. If for some reason you have to take it back right after getting it back from them, they will make it right. Great Bridge Service Center is honest, reliable, and priced reasonably.

Based on Yelp reviews I tried GBSC for the first time on 5/18/26. I had an Oil & Filter Change,…read moretire rotation and State Auto Inspection. They were wonderful. All the staff was professional and personable. The work was done in 1 1/4 hours and they were busy. Maybe my first time but certainly not my last. Thank you