I have been coming here for years, and they have always been great. The technicians are very skilled at repair on a wide variety of cars and trucks, and I should know, I have three vehicles ranging in model years from 1984 to 2016. They have always done quality work at a fair price, and stand by their work. They are honest and I feel comfortable taking my vehicles there for any issue from basic things like State Inspection, to complex issues that require diagnostic work. This is my go-to repair shop! read more

Quick gas stop was excellent! Reasonable fuel and newer clean pumps. It's a small station but offers garage service. The location off Shore is a nice on and off with a signal at the corner. The pump area had flower bed made out of wine barrels. The lot was clean. No issues with the pump and processing of my card. The fuel was 10 cent more reasonable here than down the road. Paper towel and squeegee with clean water available and appreciated. Exxon also offers a full service garage with Virginina state inspection. I had no need to go inside. I need to work them in my rotation, I'm a super regular in the area. 3.5 read more

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Came in for a same-day inspection, super friendly service, and had it done in less than an hour. Wiper blade was torn, but they replaced it for me and got me a new sticker. 10/10, would recommend. read more

HANDS DOWN the most trustworthy mechanic shop I have EVER been to. They are honest with what needs to be done, quick with their work, and very fair on their prices. I've never been to another shop that I can speak so highly about. You want respect and reliability? Come here! read more

I felt like I got ripped off at the Exxon. $149 an hour labor charge. Way over the top. $28 for shop supplies for an oil change that cost $90. Overcharged read more

I purchased tires from them a little more than 18 months ago. My front tires have worn out and when I called them about the warranty they said yes the warranty is 30,000 miles but that does not cover treadwear only manufacturing defects. I've never heard of this before. I only had 20,000 miles. I took it to discount tire and they said keep Henry Exxon was full of crap those tires have a 70,000 mile warranty on them and if they would take care of me. Not my first bad encounter with cape henry Exxon and you can read all the other negative reviews believe me they are true from my perspective. read more

We connected Cape Henry Exxon after reading the reviews, and it sounded like they take good care of customers. Phones were down during a rough storm, and the owner, Barry called us from Indianapolis (Immediate response, reaching out to customer from out of town) and then told us he was flying in that night and to meet him at 10:00am the next morning. I wasn't sure what to expect and needed a lot of luck as we were 600 miles from home, and was pretty sure I knew it was a very bad wheel bearing. As soon as I arrived at ten Barry took our vehicle for a test ride with me in it, confirming suspicions. The manner in which they conducted business and the speed was phenomenal. The part was in quickly, the car was pulled in and the job was over before an hour was up. Barry told me he'd have us in and out in no time at all. I could not believe how quickly it was handled in a courteous and professional manner, on the back end of a terrible storm that flooded city streets, on very short notice to someone who was an out of town needing quick service. I felt like the interest he took in us, total strangers and out of town on top of it, was like that only reserved for very special customers. I drove away with restored faith in those who take great pride in what they do. These guys went over the top for an out-of-towner. I also watched how they treated other customers who entered, from repairs to putting air in an elderly woman's tires. Everyone seemed to be treated like they were one of the family. Hats off to Barry and his team, who in their own words said "We have been doing this for a long time." Thank you Barry and your team of professionals. read more

Oil change done in 1 hour after I dropped off the car today. Previous experience with this shop was always positive.

Don't go here for inspections. Just had ball joints replaced, and they failed my car due to apparent bad ball joint. Dishonest and trying to rip people off. read more

TIRE FELL OFF IN THE MIDDLE OF LITTLE NECK RD!!!!! Worst Place. Would not refund repair price ($1,545.98) After my family and I spent over $4000 in 1 month on our vehicles. We had just moved from Ocean Park area of VB and we were excited to have a repair place close. $2,300: We had a break job done on our 2016 Suburban, they still squeak till this day (after I have already been there to get them corrected) after a full year still squeak. On this same visit they simply forgot my oil change that I paid for, I had to get a refund for the oil change. The only way I knew this happened was my oil light came on two days later.$ $1,545: We had new struts and brake job on 1987 Jimmy. TIRE FELL OFF ON LITTLE NECK RD. Thank God no one was hurt! However, we were just driving 50 MPH on VB Blvd, right before. Barry DID reimbursed us for the tow, and funds to get this repaired by someone else ($550). However, may be the right thing for him to refund the money for the repair, which was not done correctly. I requested this from the owner several times over a 6 month period. We emailed pictures and all receipts. Barry would not refund the $1,545.00! This is very unfortunate and is completely crazy for a customer to go through!! But, it is also very unfortunate, KGA will miss out on all the money we would have spent there over the years. Also all my friends on Shore Drive, will no longer get their auto repairs completed at Cape Henry Exxon (ALSO OWNED BY BARRY). read more

This service station is under new ownership, so take any older reviews with a grain of salt. The new owners have modernized the register (no more hand writing info about your vehicle every time) and expanded their discount program so that ANYONE in the family can use it on any of your vehicles. Finally, they are SKILLED mechanics, which can be tough to find nowadays. They are local, courteous and professional. read more

Brought my jeep in for a headlight alignment. Had the service done and went directly home. When I got home (3 miles) the headlight was no longer secure in the bracket and wobbling up and down. Took the jeep back to the shop and showed them the problem. The "service manager" Arron kept me on ice for a couple of days until he could talk to the owner. Owner (Barry - what a great guy!) refused to buy new part to fix the problem as "it left here fine". Don't waste your money here...they clearly don't stand by their "work". read more

Great people. Great service. They always are helpful and informative. Looking for a great service center. Go here

Since this posted I have been contacted by the owner. Without accepting any blame, since he feels his mechanics did nothing wrong, he offered a future service credit in an amount near the cost of the radiator flush. Because of my long relationship with them, I accepted and will continue to get my cars repaired there. And thank you, Yelp. read more

After calling 3-4 shops nearby Allen and his team were able to squeeze me in for a tire pressure sensor. It was minimal but it saved my day of a packed schedule. It only took 30 minutes or so and I was on my way. Will definitely be coming back. read more

Cape Henry Citgo on Shore drive has demonstrated many times their amazing customer care, they will not nickel and dime you, they are fast and will go above and beyond to help their neighboors. Jim was so kind and fast at fixing my issue, this place is a very hard to find jewel were you feel like a mechanic really has your back and is not just trying to make extra money...thank you very much Jim and everyone at cape henry citgo for being amazing !! read more

Just moved to Shore Dr and was looking for a good mechanic. Had truck in for fuel pump replacement. 750 dollars later, the truck runs but now has a cracked dash and odometer light not working. It appears someone was trying to get it to come on by pounding on the dash. When I brought it to their attention, the response was we had no reason to touch your dash. No one even came out to look at it. You decide........ read more

DO NOT GO HERE. They are crooks. Robbed me of $150 today ...for what? Absolutely nothing. They didn't even do anything except hook a machine to check a "check engine" light.... I will never go back. read more

If I could give a negative rating I would. DO NOT TAKE YOUR BUSINESS HERE! These people are no mechanics, more so crooks and scam artists. The owner is the worst of them all, I brought my car here to get serviced and when I came to pick it up not only did they get grease and dirt all over my interior they also ripped my leather and broke my shifter. I went back inside immediately to address this and they just told me "I needed to take it up to the owner". After been given the run-around for a few weeks and constant pressure to get ahold of this sleaze ball he told me it wasn't his problem.. read more

I am from the Richmond area and drove down for the day to care for my mother who just had cataract surgery. The tires on my car were relatively new, but I noticed when I took my mom out for a drive a loud noise and the car became difficult to maneuver. Luckily, I was able to make it to the Cape Henry Exxon and they immediately took care of everything. We weren't there for more than 30 minutes and off we went with a new tire.The manager and mechanics were so polite and kind, making sure my mother was comfortable while we waited. I feel very lucky that I was in the right place at the right time/ read more

I have taken many vehicles here and have never had an issue. They have always helped me out in a bind, and done good work in every instance. Cars break, some cars are badly looked after and when they get touched the mechanic gets the blame when they fall apart in their hands! I've always been happy with the servicing and cost here. Aaron always remembers my name, knows my car, and helps out with parts. read more

Purchased 2 "VIP Cards" from VIP Promotions Inc which contained multiple discounts and free services at Cape Henry Citgo. I brought my Truck in for a VA State inspection, and it required some work to pass. I also had a brake flush and transmission flush done. I was charged $36 for 3 light bulbs. They did not replace the light bulbs. I returned to the station and told them the daytime running light and license plate light were still out. They brought the truck in, and shortly returned it to me. The daytime running light was STILL out. I confronted the manager and he said that Chevy Suburbans only had one daytime running light. I called bs, and had the mechanic replace the correct bulb. After the service my transmission started slipping between 2nd and 3rd gear. I checked my transmission fluid, and it was barely registering on the dipstick. It took a full quart. Upon to return at Cape Henry Citgo the manager went out to check the fluid. He first mistakenly checked my oil dipstick, and after i pointed out where the transmission dipstick was he checked it. He saw it was low and said "The machine didn't fill it up enough." I pursued a refund from the VIP Promotions card company, but they said "All Sales Final". The total lack of quality assurance and integrity I experience will keep me from ever visiting Cape Henry Citgo again. read more

I needed a place quick to do an inspection. I went to 3 places before finding this Citgo who could do it ASAP! I was so happy. Took them no time and I'm sure ill be back. read more

I stopped at Cape Henry Citgo today for a State Inspection, Rick Slack got my vehicle in within 10 minutes, did the inspection, and checked all of the fluids. Nothing but the inspection was needed. Hats off to Rick and the rest of the crew at Cape Henry Citgo! read more

When you get your inspection, don't go here. They rejected me in March 2017, and quoted me 1000$ for ball joints and rear brakes. When I got the work done at another shop(for 600$), the mechanic removed the old ball joints and brakes and showed me the measurements and they were fine and would have passed. The Exxon failed me and lied so that they could have work. Do not trust them. Use another shop. read more

I have recently moved to Virginia Beach and was in need of a car repair.. I chose to go to Cape Henry Exon,,formally know as Cape Henry Citgo. My experience was exceptional.This experience was do to Jim the Manager. He very professionally and skillfully took a possible negative situation and turned it into a great one . One of the most anxiety causing visits in most of our lives is not the Dentist...it is Finding a mechanic we feel we can trust. I found that mechanic today.He is a very skilled mechanic and a really decent person. All most consumers want is to be treated honestly and respectfully. Good Management and good customer service can turn any business into a success. I highly recommend this garage because of the Manager. He will go the extra mile to insure you are well taken care of. To most of us that is paramount. read more

I took my vehicle in for a standard oil change, and had a coupon for $24.95. Service manager called me to let me know they had broken the oil cap off while removing it, and told me how much it would cost to replace. I stated that since he broke it, they need to pay for it. I was then told he would check around the shop for one and take care of it with the owner. When I went to pick up my vehicle, my bill was over $125 and they refused to pick up the cost of the item they broke. I spoke to the owner, who was very rude, and questioned whether I could "comprehend" what happened. At this point, I said I'd pay for the oil change, but that I wasn't going to pay for the piece that they broke. They also basically ruined another vehicle I had when they "forgot" to fill the new radiator they installed, and my vehicle overheated and blew three head gaskets. The owner is very rude, and was unwilling to accept the blame for what his mechanics did. DO NOT USE THIS LOCATION, AS THEY ARE VERY UNETHICAL!!! read more

Will rip you off. Rejected my vehicle for something that was completely false. Would have charged $1500.00 to "fix". I asked three other inspectors to verify (as I want my vehicle safe and questioned there results) and just paid another station to re-inspect it. Not worth the hassle of challenging it with this station. In this area it happens a lot. Not everyone has more money than sense around here. I work hard for what I have. I came to you for convenience and to see how the new owners managed the station. Now I know. And so will my neighbors. Shame on you. read more

As a female it's hard to find a trustworthy garage/mechanic. I made an appointment for 10 a.m. The mechanic was ready and waiting. They DID NOT treat me like I knew nothing being a female. They were respectful, had great conversation while waiting and I observed them treating others with respect. They were done super fast told me a few things to look out for that would need to be replaced near future, and when I was ready to fix those things they would be happy to take care if it. Not pushy, didnt try to sell me anything I didn't need and I was informed they don't have a quota. So if you are looking for honest and fair THIS IS THE PLACE!!! Thanks guys much respect I will spread the word will be a life long customer! Cape Henry Citgo awesome job!!! read more

When we first started going to the shop we thought they were fair. However, that has changed. I had a squeaking in my tire area which I had before living here years ago and it was the hub cap and it was easily fixed. So when it started happening here I sent it up to Cape Henry and they called and said we needed new brakes that was the squeaking. We had gotten brakes 2 yrs prior. So $800 later we had new brakes and the squeak was still there....duh it was the hub cap which I had told them. I told Aaron that I thought he took us for a ride with the brakes knowing that we didn't need them. Thanks right before our family vacation. Also, the brakes have screeched every since getting them, have taken the car back multiple times to be told that they just do that, we will put some metallic spray on them that will fix it. They also can't seem to "recreate the screeching of the brakes" even after taking the car for a 15 mile ride resetting all my seat presets and ripping the seat back. Funny the screeching is still there and literally every time I hit the brakes still screeches. If they were supposed to screech then why don't I hear everybody's brakes when nearing a stop light or anytime other people hit their brakes?? They are not to be trusted!! So unfortunate since we live so close! read more