If I could give this place 10 stars I would! I cannot recommend this place highly enough. I was so absolutely blow away by their service, professionalism, and pristine location. I truly called everyone on my way home to let them know how impressed I was by this spot.
I have to also mention that their parking lot is private and spacious, which is so very nice. Also, this business was immaculate. Working with cars, let alone tires, is not a clean business, but you would never know stepping into this place.
Getting a flat tire is never convenient. The employees at Discount Tire, however, turned that inconvenience into a thing of the past. I arrived around 10 o'clock and was rolling before the clock hit 11. Upon my arrival I was greeted with great friendliness and professionalism. From there the employee took care of absolutely everything. Upon explaining my problem, he walked out to take a look. In a show of what seemed to be genuine concern, he even took a brief moment to visually inspect my other tires. Just to be sure nothing else was wrong. He was confident he could patch my tire, but had already made sure they had my tire type available should that not be possible.
Once he had everything he needed, he stepped away to get started. I stepped out to make a phone call, which is when the employee came back out to tell me that they could just take my tire, fix it, and then put it back on for me when I came back. That way I wouldn't be stuck there. Love that!! I had other errands to run, so even though I was getting a flat fixed, Discount Tire made sure it didn't interrupt my day.
I had run one single errand before they were calling me back to let me know that my tire was ready! I rolled up and was immediately greeted by two employees who should be working for NASCAR. They had my spare off and my patched tire back on in no time. They even made sure my spare was filled with air before putting in back in my trunk!
Then my mind was truly blown. Their tire patching service was FREE. I'm not sure if it was because I was a first tire customer, or if this is just their policy, but I couldn't believe it. I was bracing myself for the cost, only the receive a handshake, ask if I needed anything else at all, and to have a good day. Seriously, if you have any tire needs, Discount Tire is the place. read more