What went well? Everything! Another great visit to Discount Tire. I had the tires rotated and balanced on my wife's 2020 Toyota Corolla. I just showed up without an appointment. I waited about 45 minutes. Those young men do their job well, and work hard. I'd like to point out Jessie. Jessie has an outstanding working performance and great personally. All the technicians and counter personnel are always professional. Thank you again Discount Tire on 1600 General Booth Blvd in Virginia Beach read more

I stopped by my nearby Discount Tire on a Thursday around 1:30pm because my Tire Pressure light was on. When you pull in, there's an "Air Check" area near the service stations where you can park to have your tires checked without getting out of your car. As soon as I arrived, there wasn't anyone in line so I was hoping it would be a quick service. While I waited, one of the staff came over to the car to let me know that they would be able to service me in a moment. After waiting about 15 mins, I called the store to let them know I was waiting and was told that they were short staffed that day, which was the reason for the delay. Unfortunately, I waited another 5-10 minutes before being serviced but the staff were very nice and thanked me for waiting. Even though only one tire had low pressure, he checked all of my tires, which I appreciated. I love that Discount Tire offers the free, tire pressure service. It's super convenient and it helps people like me not have to worry about putting air in their tire on their own lol! It's normally a quick service, so if your tire pressure is low, definitely stop in! read more

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I appreciate the location of this tire center! I also appreciate that they will quickly fill your tires with air if the tire light is on. Fast & friendly service! read more

Discount Tire - Tires Near Me - Virginia Beach, Virginia

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Good service. They contact you by phone when your car or truck is ready. You can make an appointment or walk in. For my car they had to order tires. For our truck we walked in and they had tires. So it all depends on what they have in stock at the time of your arrival. Still very good service and professional. My husband and I both like this place. We feel like they listen to what we want. We have been to several shops and this one is our top choice right now. Over the years it changes read more

Discount Tire - Front of building - Tires Near Me - Virginia Beach, Virginia

I went in for a simple request to check for a tire leak on front passenger tire. They.said they checked it and a few days later the low tire presssure ligh went on. Another shop checked and said the same tire had a nail in it. Beyind irritated as my family took that car on the interstate and their safety was compromised. read more

These people are very customer service oriented, friendly, and knowledgeable. I travel past many other similar businesses to use this one simply because they are top notch. read more

My neighbor is a mechanic and did some work on my brakes and then offered to drop it here for new tires. He trusts and recommends them, so that was good enough for me. Jason called me immediately, gave me my options and prices, and gave me a true to total quote for the job. Veteran discount appreciated. The work was done within the hour. The service was great, the work was great, and the price was fair. My neighbor was correct: these folks are straightforward, do good work quickly, don't dance around giving a price, and they will have my business from now on. Highly recommended! read more

They seem to be more concerned with in coming calls then customers waiting infront of their service desk.

Excellent service!!! Always the best!!! Melissa is awesome to work with!!! Thank you!!!

Pretty much the best business model out there. They're awesome; I bring all my cars here, I would recommend you do the same.

My husband stopped here because we had a nail in our tire. They were so busy, but Jason took time to go look at it rather than make us wait. Turns out it was in just the tread, he pulled it out, checked it for leaks and sent us in our way. We appreciate him taking the time to help us. We will definitely be back. Thanks so much! read more

Had a great experience at Discount Tire. Upfront, I want to make it perfectly clear: I did not buy my tires at Discount Tire. I am not, IN ANY WAY, a returning customer. To this day, Discount Tire has earned ZERO of my monies. Still had a great experience. I needed to get my tires rotated. So I went to Discount Tire. I never even asked them how much it was going to be, just told them that's what I needed and expected to pay a reasonable amount for the service. They took my keys and were done very quickly. Before I knew it I was being summoned to the register with an "all ready", from the team member. Got up to the front and was ALREADY TAKING MY WALLET OUT, and the guy handed me my keys and told me to have a nice day. Confusion. Mostly mine at first. Then his. "How much is it?" There's no charge. "You rotated my tires, though right?" Yep. "And there's no charge?" Nope. Everything looks great. If there was something wrong we would recommend anything, but everything looks great. "I'm not a customer. I mean, I didn't purchase my tires here." That's okay. I left very confused, very pleased, and very grateful. Discount Tire could have easily charged me $45 for a tire rotation. It took them time and effort from one of their team members to do this. And they did it for FREE! I didn't think places like this existed anymore. read more

Discount Tire - Lobby and waiting area - Tires Near Me - Virginia Beach, Virginia

Excellent genuine customer service, caring, professional, good prices, not pushy, kind and fast!

Went in this morning to get an alignment and tire balance. Was told I need new tires and balancing wouldn't help anything. I was also told they weren't sure if they could do my alignment because I have a camera in my windshield for Lane Departure Warning. I let them know my vehicle (2015 Mazda 6) did not have that feature. They said they would figure it out when they pulled it in and asked me to leave it there. Why can't you tell me if you can do it or not? It's a fairly ubiquitous vehicle, I'm sure more than one has come through here. My tech said he needs to look at it before he can say yes or no. Please give me my keys. No real help from Marko. They lost out on an alignment for seemingly no other reason than they didn't want to figure out if they could do my alignment or not. I've had this car for almost 10 years and nobody has ever mentioned the camera in the windshield. Clearly it can be done. read more

I like these guys. Good people. Young smart kids working hard, great manger, I'll be going here to get new rims tires in the future. read more

Discount Tire - Shop - Tires Near Me - Virginia Beach, Virginia

Went in for new tires, they found me cheaper, yet better tires than I originally requested. I was in and out in about an hour! I can appreciate that. Staff is super nice and the lobby is always clean. Free tire patch if you run over a nail! Side note- they do not do state inspections! read more

KEVIN IS A DOLL!!! He was so polite and professional when I came to get the air in my truck checked! Really good customer service!

I don't think there's a better tire shop. Excellent customer service, Fast service, quality Inexpensive tires! Highly recommend!! read more

Discount Tire - Car - Tires Near Me - Virginia Beach, Virginia

This Discount Tire is located at the intersection of General Booth Blvd. and Dam Neck Rd. You can enter the business heading eastbound on Dam Neck Rd. or heading northbound along General Booth Blvd. The building and signs are highly visible from the road. My first visit here was on November 15, 2018. The reason for coming in was due to the TPMS light coming on for the car the evening before, meaning there was an issue with a tire somewhere. The place is pretty close to home so the travel there wasn't long at all. I went into the bay for their free air and tire pressure checks. After they did the check, sure enough, one of the tires was punctured. Since the tire was repairable, it was actually no cost to have it fixed there. One thing they told me afterwards is that one of my tires already had a tread depth of 4/32 and recommended replacing the tires soon. I guess my tires were getting tired already. I declined at the time as I hadn't had any other issues. In the end, this was a great first experience here, and would come back in the future to get new tires. After getting my car's oil change and tire rotation completed at my local dealership (free), they made a note as well about the tires should be looked at being replaced. I talked to them about it, but of course, the cost is much higher there and also brought up the issue that the tires are rated for 55,000 miles, yet I only had 25,000 miles on the car at the time. They offered to cover 30% of the cost to replace them, but the cost is still much higher than what I could get at Discount Tire. A week or so later, I was back at Discount Tire to start the process of looking at tires for my car, as well as my mom's car. I figured it would be best to get both done at the same time since both cars needed new tires. My initial visit for this was on April 13, 2019, but didn't commit yet as I was checking several places. Nicholas Sparrow was the one that I talked to then, who is also one of the store managers. About a week later, after searching for tires and checking different tire stores out, I went and ordered the tires for my car. After searching online beforehand, I found them cheaper by about $35 per tire. They will match tire prices, even online ones. The sales process as a whole was easy and no pressure. Two days after that, the tires were in and was time to have the tires put on the cars. Nicholas made the entire process very easy and hassle free. It was a great time to get them too between different rebates that ultimately added up to $120. Overall, this was an excellent experience for both incidents that brought me here. With the purchase of the tires, tire rotation and balances are included for the life of the tires, as well free air checks. Nicholas was great to work with and also had a great experience with the assistant manager Richard Weimer when the car was ready to be taken back. One thing I do want to note is that they do not do alignments at Discount Tire. In the end, if you are in the market for new tires, be sure to check out their website, check pricing elsewhere, and then come in with proof of the best price so they can match it when you get your tires here. You won't be disappointed. read more

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Noticed my car was sounding funny as I left the Walmart on First Colonial. The sound was indicative of something being stuck in my tire. You know, the thump thump thump as you drive. I pulled up on this Discount Tire at about 5:30, they close at 6. But they said they could help. I waited about 15 minutes and my car went back to get the screw removed and tire plugged. In and out with a quickness. So easy, so quick! Friendly people. Can't ask for anything more. read more

Service was phenomenal, Rico helped me out from start to finish and was a very informative and dedicated to his service, I would consider him a most valued member of that team on Dam Neck and Booth. He made sure that I felt cared for and looked after an accord Ord with the company policies. read more

Discount Tire - Fresh tire - Tires Near Me - Virginia Beach, Virginia

Super disappointed with Discount Tire at the corner of General Booth and Dam Neck road. I've been here multiple times and spent a bunch of money on tires. Service has always been great for an older high mileage vehicle that I have, but my experience this week was less than optimal. The young gentleman who helped me when I walked in (glasses, dark hair, long side burns) was rude, argumentative and less than responsive to basic questions. If he would have listened the interaction could have gone better. It's not that you need my business, but keep it up and others will be paying attention as well. Firestone across the street is busier, but cheaper and more professional (less yelling from the shop and the music isn't blasting throughout the store) with better customer service. read more

Check in process was easy and professional. Very fast and good value. Definitely coming back.

Walked in without an appointment and was immediately greeted by a friendly staff member. I explained that I had an issue with one of my tires continuously losing air. Before I knew it, my vehicle was ready to go and another kind staff member made sure to explain in detail what had caused the leak. When I asked what I owed for their service, I was lost for words when they said "no charge for flats." You can't even get free air to fill up your tires at some gas stations!!! All in all, I highly recommend these guys here at Discount Tire located off of General Booth here in Virginia Beach!! read more

After reading the reviews I had to see what everyone was speaking about, I've worked in hospitality for over twenty-four years, so I always want to test and see Pople's ability to provide customer service. Although a tire place would not uphold a "Hospitality" level service it does come close, great service, fast and clean. In my first time I say I was impressed, Devin took care of me, found a great price and I was out with in less than an Hour so I can have time for my other errands. Will defiantly recommend this place to everyone I know, I gave four stars because I feel that staff could be just slightly more engaging, smile and have more eye contact towards costumers. It can go a long way and not cost a thing. read more

This company took my car the very last minute no appointment my tire could not be fixed but they did have another replacement for less then $300.00 dollars. I am new to the area but was treated with respect and understanding and I highly recommend if you need a tire fixed or replaced check this company out and you won't be disappointed. read more

My bride came here for them to check a tire pressure problem. So she goes to the attendant and he welcomes her and took the car in to check the tire. They found two nails on our back right. Did not try to up sell but fixed the tire ASAP. Service was great. Customer service was off the charts good. With all our tire options in the area they have earned our continuous patronage. Easy in and out on general booth and BTW did I mention they treated us well. Well they did. Go here you won't be disappointed read more

Left the store smiling. Purchased 4 tires. Staff was very knowledgeable and courteous. Fast efficient service. Absolutely would recommend and left extremely satisfied. read more

These guys are amazing. Fast!!! Prices are highly competitive. Strongly recommend for all your tire needs

I have always had great service at this Discount Tire. The customer service was friendly. They kept me posted while the work was being done.

After some bad service at another tire place we came to Discount Tire and they took good care of us. Yesterday we ran over a screwdriver off of Virginia Beach Blvd. and was forced to go to the nearest auto service center, Tread Quarters, because we were losing air in our tire fast. The staff there appeared to be very unprofessional and as you see in one of these photos mounted our tire on backwards, lost our end cap, and replaced our valve cover with a cheap plastic one! Because we had insurance on our Michelin tires with Discount Tire they took care of us and replaced our end cap and valve cover for free! read more

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Always a quick turn around at great value. Provides friendly and reliable service. I like the new text system to follow your car through the process! read more

service was good but I caught one of the workers stealing cash out of my wallet will never be coming back here and the free wipers they gave me broke same day read more

Not what it used to be. I purchased certificates for all four of my tires when I purchased one in 2018. Had a slow leak in my tire and my husband took it in for replacement. He was told we didn't see anything in the system about the certificate purchased previously, so they patched the tire. We travel out of the state often and for safety purposes so what I was told when I purchased the other certificates should be applied. When my husband returned home with the tire patched and no replacement, I called and spoke with representative, then went in with my receipt to prove all certificates that were purchased. No apology just ok I see it now and I had to wait close to 2 hours for the new replacement. What a inconvenience, especially when the original appointment was booked online with all services I was requesting.. We will get our tires from Costco from now on. read more

Just went in because my tires been leaking air. Dom and Edgar got my tire fixed up and got me back on the road within half an hour. Amazing service and very professional. read more

The Short: 10 out of 10 would recommend to a friend! Blake went over and beyond on two separate occasions to make sure I had a pleasant experience. The Long: I ordered tires online and had them delivered to the General Booth location. Upon inspection Blake noticed something wasn't right with one of the tires and sent it back to the warehouse. I have a somewhat unique tire size and unfortunately the tire wasn't available in the local area by my appointment time. Blake ordered better quality tires, had someone personally drive to pick them up, and discounted them to the price of the ones I ordered to make sure I was back on the road that day. Then a week later I had my car dropped off by SandBridge Towing with two completely destroyed tires (100% my fault). Luckily, I sprung for the warranty and they were covered, but once again they were ordered, delivered, and installed rather quickly. To top that off they even waived the deductible. I cannot say it enough. 100% satisfied and I would not go anywhere else for tire service. read more

My BMW needed new tires. Discount Tire had the best price. Very good customer service and straight forward pricing. Discount Tire is where I'll purchase my new tires moving forward. read more

Discount Tires has been our tire go to company for quite awhile. They are economical, efficient and have lifetime rotation.

Blake and his team did a great job on my truck. There was a little snafu as I had oversized tires. My ABS wire was damaged. Honest mistake. Blake covered the cost of a new wire. Hey you can't be mad about something like that. He kept his word and made it right. I'll be back for my next set. read more

Discount tire? More like discount tire. But not discount yo. Okay discount tire okay. Discount! Tire. Discounts only for your tires, but not for my tires. Okay. Anyways. Lost my kids in a custody battle. read more