Needed Just two tires to pass inspection and went to used tire express and was able to get a heck of a deal! Staff was great to work with! read more

I spent $200 for 4 used tires. After a month, I noticed the 2 rear tires are worn to the metal cording. I called and was told there was nothing she can do because it is past the 30 day warranty and there must me something wrong with the suspension or alignment. When I took my car to the dealership for routine maintenance, I asked them to find out what was wrong that would cause this. They could find nothing wrong. So either Used Tire Express sold me overpriced rotten used tires and could care less because they already got my money, or Checkered Flag VW has no interest in making money. If you want tires that last longer than 4 weeks, don't buy them from used tire Express. The price was too much for used tires, $50 each, and they will not even consider they were wrong. Read their responses to bad reviews. It is never their fault, it is always the customers fault or what do you expect from used tires. I have bought lots of used tires in the last 30 years and never had them wear down that fast. Even if I was 2 weeks past their 30 day warranty, the metal should not be visible that fast and they were obviously poor tires in the first 30 days, I just didn't notice in time. Buyer beware. Me and my friends and family have been going there for years, but never again and I will warn against going there every time someone needs tires or service.​ read more

The quick service and nice lady at the front. Got my alignment scheduled quick and in a timely fashion

THIS PLACE IS AWFUL! They stripped 2 studs all we wanted was a tire and now have to leave it there do not come here awful experience

Avoid this place at all cost! My daughter needed all her tires replaced because she needed to drive from Virginia Beach to upstate NY on short notice. She didn't have the money so I tried to find her a set. From NY I called USED TIRE EXPRESS in VA Beach and spoke to "Mandy". She told me that she had a set of 4 used tires of the size I needed in her "showroom".. I asked how much tread was left and she said, "I don't know, they're in my showroom, they're in great shape". She offered me a "great deal" on them being that we were in a situation and needed them that day. My daughter had a friend take her car there that day because she was stuck at work. They installed the tires when I asked my daughter to send me a picture of the tires so I could see what a "great deal" we got.. Let me just say that these tires were barely legal. She charged me $240 for the set. The next day I found a set of tires for her that were in great shape, for just a little more money. So we took the tires off the car and installed the good ones. We called the tire place and spoke to Mandy who refused to give us the money back. She said she'd give us store credit, which would do us no good. We even agreed to take less than we paid for the tires and still no deal.. I told my daughter to put the tires on FB marketplace.. We couldn't even get $150 for the set! Mandy took total advantage of me being that I couldn't see the tires in person, and told me they were in great shape. Being that she said she'd been in the tire business for years that she'd know how to grade the tires. I took her word that they were good tires.. Well that was a mistake. She gave us such a run around about giving me a refund by saying she'd talk to her boss and call me back. Days went by, no call. She did the same to my daughter. Bottom line here is that they (she, a supposed manager) took complete advantage of me by selling me tires that had roughly 4 or 5/32" tread left on them and telling me that they were in great shape! I got them in my showroom she said to me. I'm guessing that was pure BS too... So be careful at this place They will lie to you and take advantage of you. Inspect their tires 100% before giving them a red cent.. These are not honest people who want to help you. These are Donald Trump type people who will lie to you and rip you off! .. read more

Bobby was great! It was a quick change on my front 2 tires. Good quality and decent pricing. 30 day warranty is nice too.

I always have a great experience here! Amazing staff and trusted place to get tires. Highly recommended

My second time getting tires here. First time, someone deliberately stuck a nail in the side of my tire and the second time, I needed both front ones replaced because I had worn them out so bad. They remembered me from the first time and let me know they could put on tires I needed. Their customer service was super fast and nice. Also, very quick as it only took maybe 20-30 minutes? $90 total for both of my front tires and a 30 day warranty on them which I appreciate. I recommend this team and their tires haven't failed me, so I'm confident on their professionalism and service. They also let me know I had 2 weeks to get an alignment done and let us see my old tires and let me know they were BAD and I had put them through the ringer. I don't feel they'll ever steer me wrong and they recommended a place for me to get my alignment done which was nearby them. Keep up the great work guys! read more

Very friendly staff! Blew a tire and they had my exact tire. Very respectful and reasonable prices. Highly recommend, especially at 6pm when everywhere else was closed read more

They sell damaged tires, not used. Had to replace within a week time because a broken belt with tire the replace twice. They claim nothing wrong with the tire when I showed them the inside and the bulge. read more

please be carful here , they will try to sell you a used shitty tire instead repair your, I went there this past Saturday with a 22000 of a new car tire with a piece of metal in it and the blonde tall guy told me that I need to replace my tire and cause can't fix it . I went around the corner and fox it for 25 bucks and the owner told me that that tire is perfect wit not any problem read more

Bought and had an "A" grade tire installed on my fiancee's vehicle. No issues with service. She mentioned to me that her tpms light came on a few days later. Saw that the tire lost a lot of pressure. So I filled it back up but didn't have time to bring it back to UTE for a replacement since the lady said they had a 30 replacement warranty. Well I work and by the time I get off, this place is closed and we went out of town for the weekend. So when I finally had a chance to get a replacement, the "regional manager" told me that they couldn't replace it because the tire was ran flat and that it was caused by something on the road. I inspected the tire several times before I even went there. NO nails, glass, NOTHING. So I asked him to look at it and he wouldn't even bother to and just said he won't help me. He's the short, obese D bag. Do yourself a favor and just buy two new matching tires from a reputable shop instead of a used one from a shady place like this. AVOID this place as they do not honor their "30 day warranty." read more

I was greeted by Josh he was very understanding to my tire situation a great listener all around the board the customer service was excellent really pleasant people I recommend them for sure read more

CHECK YOUR TIRE(S) BEFORE YOU LEAVE!!! I was recommended to this place after I had a razor blade pierce one of my tires. It was just one tire, I planned to buy a used tire. I came here, told them what happened and they quoted me and replaced my tires within 20 minutes. I didn't check the tire before I left, which was my mistake. I get to work, which is five miles away and the "brand new" tire they put on my car was dry rotted. I went back after work, and their return policy is legit, they confirmed it was dry rot and replaced the tire. It was wet when I inspected it at the shop, I get back to work and realize that they put another dry rotted tire on my car. It wasn't as bad as the first one, but at the same time don't claim you put a brand new tire on my car when it's six years old and has visible dry rot. read more

Every tire over ever gotten from them has popped or blown within 2-4 months. Same tire same side every time. Do yourself a favor and go buy a regular tire bc these are nothing but trash read more

The two star rating shows the caption "Meh, I've experienced better" and that's exactly how I feel. I love this place normally and I have never had an issue but my most recent experience was less than great. I went in because my tire had a slow leak. The woman at the front desk was amazing and helpful as usual and they got me in an out fast as usual. However, as I was leaving I informed the guy that my car was still indicating "low tire pressure". He told me I needed to wait for the sensor to catch up and it will go away soon. I knew this wasn't the case but I left anyway. I am not one to argue. This morning before work I had to put air in my tire (the same tire I asked him to put air in) and then I realized he never put my small valve cap back on so now I'm missing one. I paid $50 to get a tire and then be late to work the next day putting air in it and was left with one less valve cap. Not very impressed this time around. read more

Excellent service. Called before coming and the lady at the front desk was very friendly and knew exactly what she was talking about. Went in got the tires changed and out the door. Very fast and friendly staff!!! read more

Sorry I could not give the place zero stars They sold me two rear tires.......one with permanent marker writings on it (maybe markings were put there by a junk yard where they got the tires?) and the other tire has dry rot with permanent brown coloring probably due to being stored on dirt for a long time. I was wondering why the tire employee was spraying water all over the side of both tires. They did not do that before. Seems they wanted to hide the problems with the tires. In another visit I had the front tires rotated and they secured the wheel cover on with permanent plastic ties so the wheel cover rattles as I go down the street. None of these issues were mentioned to me.....they just say......you are ready to go....and take your money. read more

Stopped in today. Friendly fast service. $45 for 1 tire and I was out in 15 minutes. I will definitely be coming back in the future.

I have bought used tires here several times. It is a no frills operation but I have been happy with the tires. Once I bought a tire but I ran over a nail two weeks later. They fixed the tire for free under their thirty day protection plan that comes with every tire at no extra cost. read more