We checked this place out after trying another spot that couldn't get what we needed done until the next week. Right when we pulled up, a friendly service member came out and took all our trucks information and said they could get it done within an hour. They removed four old tires from the wheels, put on four new tires for $100. Quick, fast, and affordable service, we will definitely use them again for future services. They even shined up the new wheels for us so we could ride off with literally new shiny tires! read more

Discount Tire - Great service!! - Tires Near Me - Norfolk, Virginia

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Went in for some new tires and got some great service. I Didn't have to wait over an hour and having a warranty helps move things quicker. read more

Discount Tire - Tires Near Me - Norfolk, Virginia

Brad was an amazing associate with this company. Got my tires and wipers fixed with no hassle, he was able to fit me with the exact product I needed. I usually hate going to auto mechanics and auto shops but Brad made me feel like a friend and super comfortable. They gave me great tires and cleaned and filled my other tires as well. This place has the best prices and options for any tire you need. read more

Customer service is really good. I liked the most, they have a dedicated space for checking air pressure.

I have been here a few time to get my ti I have been here a few time to get my tire pressure fixed and every single time they are very nice and quick! Today I walked out to my car with a flat.. after servicing my tire with fix-a-flat I rushed over and these guys took my car in almost immediately and fixed it up fast! It was nice they also explained everything they did with my tire and even showed me the nail in it. I really appreciate all they have done for me and recommend them to anyone in Hampton roads area! For as long as I live here I will drive the extra mile to get to this discount tire because of the immaculate service! read more

Discount Tire - What was stuck in my tire - Tires Near Me - Norfolk, Virginia

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Came in cause my wife's van had a slow leak in one of the tires. They very polite and checked all the tires then patched the leak and got me out without a charge. The place was clean and comfortable and the people were very nice. read more

I had a slow leak in my front driver side tire so googled flat fix which brought me to the Discount Tire website. It was incredibly easy to schedule the appointment and make a last minute change due to my schedule. From start to finish, this was the simplest and most straight forward experience I have ever had with any service I've needed for my car. Connor was professional and friendly. I watched the service on my car from a big window. The mechanics worked quickly and carefully. They found a screw in my tire and repaired it in less than 15 minutes. At NO charge! Impossible to believe, but it is true. I'll be back to purchase tires when it is time. Now THIS is the kind of service we all hope to receive when servicing our cars, but don't frequently receive. Thank you Connor and team! read more

Discount Tire - Tires Near Me - Norfolk, Virginia

I took my truck in for a rotation and 40 dollar balance. Received my truck back, and there was no indication that they balanced anything. All tires had the same weights on them as when I dropped it off after 10,000 miles. I can't say they didn't balance, I sat at the window that faces the shop my truck was in the second bay and didn't see anyone balance anything. I have never had a set of tires in my life that didn't need rebalanng after 10,000 miles. Also, the drivers side front tire was still on the front as if never touched. The rear tire from the riders side was on the rear driver's side. I can not recommend this shop. I was hoping I had found a trustworthy tire shop. Now I'm going to find another shop to check balance on the tires. I will update you when I get their results. read more

I drove my rental car around for a week with the tire pressure gage reading low at 26-29 with the other tires aI didn't want to waste an afternoon driving back to the airport rental shop to swap cars. I stopped at Discount Tire. They have a pull-up area for checking and filling air in tires. I only waited a few minutes. Brian helped me. In just a few minutes the air pressure in my tires was fixed and I was on my way free of charge. I did not even have to get out of the car. Thank you Brian for the quick and friendly service. read more

I've always been a Costco Tire guy, but they didn't have the tires I wanted. After I found them at Discount Tires, I bought a set and scheduled installation. They called me the day before to tell me that my tires hadn't arrived, so we rescheduled. They called to let me know when the tires ad arrived, and again the day before my appointment to make sure I remembered. Then on my way to my appointment, they called to tell me that there was a sign on a bay with my name on it, and that they would meet me at the sign. That worked fine, and 30 minutes later I was on my way. The personal touches were very welcome, to the point that I am no longer a Costco Tire guy. read more

I had a pretty bad day before I went to discount tire my guy Brian recommended me to big Al's because he saw the horrible situation I was in and big Al's did not disappoint but I came back here and they did not disappoint either thank you Brian for the knowledge that you have in order to get me back on the road asap I will always recommend this specific discount tire when someone needs repair and I will only conduct business for my tires here due to Brian read more

I have gone here for both my boyfriends ' as well as my vehicles. They are insanely informative and upfront about issues and information regarding our tires. They worked with us to find good affordable tires as well as offering patching services to a slow leaking tire one of us had. Will continue to happily conduct business with them. 10/10 recommend. Everyone we have worked with has been very friendly , very different from any tire shop I've been to on the west coast. read more

Fantastic customer service. Victor was understanding and swiftly fixed an issue I had from a previous visit. The whole staff was professional and prompt--I recommend coming here for all your tire problems. read more

Good company to buy tires through. Free rotations with 4 tire purchase. They upsell too much and said my tire was "unfixable" when the nail was in the tread and not the side wall, thats an easy fix so i believe the employees need better healthcare to get glassed to see how easily fixable my tire was. And no i dont want "rims" on my 2007 shitbox thanks read more

Wonderful staff who are always willing to find the best solution to whatever is going on. They helped both my daughter and son in law get new tires quickly. Excellent service and fair prices. read more

I bought the warranty on my tires that fixes flats. They scanned my tires and made an appt for an hour later to get my flat repaired. After waiting an hour a different guy comes out and says he won't fix it because he thinks I need new tires. An hour ago, my tires were scanned and deemed within the acceptable range and he recommended I get them replaced when I lose more tread. This location will scam you blind. Also they left me with a flat and didn't even offer to air it up so I could leave. read more

Thanks to the city of Norfolk I ran over a man hole that was not seated properly. So I was able to get my first taste with a tire shop lol I was immediately greeted by Cody he assessed my vehicle and gave me my options. Cody took my vehicle in as soon as he could because he saw that I had my child with me. A tech then gave me a play to play update on my Durango and I was in and out in under an hour. I will definitely return to this business if I ever need to. The staff are friendly and efficient thank you so much guys. read more

In and out in 45 minutes. Quick and friendly service. I purchased the tires online and had an appointment at 9. Arrived at 845 and they had everything ready and waiting. Quick and easy read more

True story, today all went smoothly until dude pulls my truck up in front for me, very nice policy, so a couple minutes later in 100 degree heat I open the door to be floored by a horrendous fart odor. I am sure the guys name started with J. I couldn't find him, he had to of gone into the boys room to check his panties, it was that bad. If that does not deserve a 25 percent off this tire I don't know what does. I hope to hear back from management. read more

Been here two times now, once for a Allen wrench in my tire and another time to get a set of new tires. Both times I was in and out within 30 min or less. Both times they were on top of everything w great service and great work. When I brought my tire in I had no clue they would patch the tire for free, I was absolutely stunned and beyond happy to find out after they had fixed and put the tire back on that everything was free of charge to me. Not a car person, nor do I seriously know anything about cars usually that's my man's expertise as he usually takes care of everything car related for our family, however had to work the day I needed to get it fixed. The day I came to get my new set of tires they were very helpful and honestly took care of me much better than I initially assumed any car place would. I'm definitely terrified to do anything car related as I've heard horror stories of shops taking advantage of woman or men who have no car knowledge, however they did the job and my man was very satisfied w their recommendations and choices. As am I! Will be back again! read more

I own a landscaping and lawn management company. One of my crews had a tire blowout on 264 near this place. We didn't have a spare and they were literally stranded on the side of the interstate. I came and removed the tire, and went to nearby equipment place to purchase a new tire. I then went to three tire places to simply pay to have the new rubber put on the old rim and was turned away. I then walked into discount. I was frazzled, aggravated and worried about my crew on the side of the interstate. A gentleman by the name of Fitzroy noticed my frustration and immediately took care of me. I explained my situation and was practically begged him to helped. He took no time at all assuring me that he would help, and got it taken care of and had me Out the door in less than ten minutes. I really appreciate it when someone take a moment to help out more than simply what they are obligated to do. He understood My situation and my concern for the safety of my guys and not only got me taken care of, he did so Expeditiously and without delay. Thanks so much!!! read more

I came to discount tire today because I found a nail in the tread of my tire, this nail was discovered in the "repairable" section of the tire. When I got there the first thing the associate used to do was up sell me on some brand new tires rather than trying to help me, then after about 45 minutes of them wasting my time they came back to me and told me they couldn't repair the tire and that I had to buy a used set. Upon me paying for the used set I discovered that their was a hole in one of the tires. Basically they sold me faulty tires just to make a sale. These people have no interest in helping you but rather just an interest on filling their pockets. I would never recommend to anyone to come to this discount tire location. read more

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Plus another (+10) , the PHENOMENAL customer service behind as soon as you pull up in the parking lot .. You are acknowledged , greeted politely and somehow in a way that makes you feel very important as a customer . They make sure you understand your transactions and products. It's refreshing to see a company as a WHOLE provide stellar service . THANK YOU FOR ALL OF YOUR HARD WORK. It is greatly appreciated . ( special thanks to Blake ) purchases like this could be very overwhelming for a woman thank you for making it easy . read more

I have been using discount tire for a long time and was happy to see one nearby. The appointment process was quick and easy. My navigation took me through the parking lots to get there and I was late but the person I spoke to on the phone was super patient and navigated me to the location. As a woman, it is really hard to know whether or not someone is just trying to sell you on stuff to make their commission. I worked with Victor and he was so friendly and really transparent with what he was selling me and did not come off as the typically car mechanic sort of guy. Juan was great at walking me through what was done to my car after and the process took less than an hour. I will definitely be coming back to this location. It's probably one of the best locations I've visited! Everything was clean and literally everyone (customers and staff) were so kind and helpful! read more