(6 out of 5 Stars if I could!) In a world where genuine…read morecustomer service has become completely rampant with apathy, Boyce Auto Werks stands out as an absolute masterclass in professionalism, honesty, and integrity. I will be the first to admit that I am an absolute snob when it comes to attention to detail. I am completely "anal-retentive" about my vehicle, and my standards are incredibly high. If you are like me and hesitate to trust your car with just anyone, let me save you the stress: do not hesitate for a single second to bring your vehicle here. This is your place. The ENTIRE experience was flawless from start to finish: The Front Desk Team: The two ladies at the front counter are phenomenal. Every single time I called or walked through the door, they were patient, deeply helpful, and genuinely caring. Their warmth meant a lot to me, especially during a incredibly difficult personal week following my father's passing on March 27th. Communication & Care: I dropped my car off and picked up my rental on Monday, March 30th. Kyle was outstanding to deal with. He was patient, highly communicative, and thoroughly answered every single email and phone call I threw his way. Unmatched Integrity: This is what sets them apart from every other shop in the country. They accidentally caused a minor scratch on one of my windows during the repair. I hadn't even seen it yet, but Kyle proactively called me, took full ownership of it, and completely replaced the glass and the window tinting at zero charge to me--while covering the extra days on my rental car without a single drop of friction. That level of transparency is unheard of today! They literally left no stone unturned--they even have excellent, high-quality candy in the waiting area! I cannot think of a single thing this business could remotely improve upon. Boyce Auto Werks has earned a customer for life. If you want pristine work done by honest, meticulous people who actually care about their customers, look no further. (note to the owner: please seriously consider giving these three people I dealt with raises as they more than deserve it)

Joe was the guy who handled my Car. They did a super fast…read moreand great job on my car. The receptionist was very kind and helpful. I highly recommend this body shop if you have a damage car.

LIES to customers on how Insurnace works, encourages them to leave their Insurnace company because…read morethey won't approve their ridiculous estimates bc labor is damn near double the industry average. I'd never recommend them to any family or friends. Disgusting business.

Great experience at Ohare/Accurate. Phillip walked me through the process. He was very patient. My…read morecar is 5 years old but after they were done it looked brand new. I highly recommend them.

The service and ease of doing business was top notch. I…read morewould highly recommend the Caliber Collision on River Rd.

The company want out of their way to help and were professional, repairing my vehicle. I would…read morehighly recommend them.

White Eagle auto body (Naperville shop) replaced my bumper in 2015. They ordered a brand new…read morebumper and painted it to match my truck. The salesman told me that it would last as long as I owned the truck and would never rust. After the new bumper was installed and I was getting ready to pay and leave the shop, they handed me a written warranty that specifically excluded rust damage. I informed the manager that potential rust damage should be covered/included in the warranty because the salesman had previously told me that it would be covered. The salesman was part of this conversation and he confirmed what I stated, which is that the bumper would never rust (because of superior paint job from White Eagle). The manager then added a hand-written note to the printed warranty page which stated "Paint warranty on bumper for life time" and he also added his signature. Well, guess what, 10 years later and the bumper is terribly rusted. It literally has large holes in it as the rust chewed right thru it.... So much for the "superior paint job" that White Eagle would provide..... But the worst part about it is that when I called their shop to discuss the "life time paint warranty" I could not get the manager to even return my call. After several non-returned phone calls I decided to visit the shop and at that point I was able to meet the manager (Chris) who informed me that White Eagle would never cover the rust damage. Of course I showed him the hand-written note for "life time paint warranty" but it didn't sway him in any way and he simply stated that they would never cover it. I asked him to make a copy of the hand-written life-time warranty and show it to the owner and requested that the owner call me to discuss, but I never heard from the owner. Summary: they will tell you whatever they need to say as part of the initial sale but later on when there is an issue their word means nothing. They won't return your calls and they won't honor their previous promises.

Fantastic job repairing a damaged door panel and hatch. Oswego shop kept me informed at all times…read moreand let me use a loaner.

This place provides exceptional service. Now there are two Caliber Collisions right next to each…read moreother. One deals with progressive insurance customers and the other I believe is Geico. This review specifically refers to the one that deals with progressive and I'm pretty sure it's the address 801 (actually it's 701!!!), but when it all comes down to it I'm sure the service between the two is completely identical. On January 3rd the new decade was off to a great start when I walked outside and saw that someone had did a hit and run on my car. They damaged the left side of the rear end and left a decent dent. My auto insurance company sent me to Caliber Collision, I brought my car in that Tuesday and they analyzed the damages with me. They told me everything that would have to be replaced etc, just gave me the full details of what they will be doing to my car. Great professionalism from the very beginning. I believe my car was ready around Jan 15th, or somewhere around the date. It took them about a week and a half to fix my car, and when I picked it up they even gave it a car wash and vacuumed the carpet in the passenger seat area. My friends were in my car for the new year and the carpet was a little dirty from all the snow/ ice/ salt etc. so I really appreciated the extra mile they went to vacuum my carpets. What I also enjoy about this company is how they are partnered with Enterprise, so when you drop your car off with them someone from Enterprise will pick you up, so you can rent a car. Overall phenomenal service, the only criticism I have is they are not very upfront about how much the repairs will cost. I didn't know until it was time to pay. The repairs came out to about $2,300 (ish). Quite frankly, in my case it really doesn't matter. I paid the $500 deductible and Progressive handled the rest. Which is why you should ALWAYS drive with insurance. I'm sure the person who did a hit and run on my car didn't have insurance . Jokes on them, they can drive around town with a battered dent up car; however as for me my standards are too high for that. ESPECIALLY since I'm paying a car note. There will be no dents on my car, none. A big thanks to Caliber Collision for helping me out and providing the most exceptional service. They have really raised the bar. Give these people your business!

Horrible experience! Progressive sent me here. They have ruined my 2023 bmw car. I've given them 3…read morechances to fix it and it gets worse every time. They had it over 3 months. I just paid for a second opinion myself and they cannot believe what caliber has done to my vehicle. Took them 4 hours to write up everything while I watched. This shop has endangered my life and everyone they work on. My grille is hanging on - bolts are missing. Horrible at communicating, fraudulent and the customer does all the work. Make sure you keep records everyone and see you in court Caliber No stars - filed a complaint with the city, state and BBB

This Caliber Collision is very professional and their phone service is wonderful! I was especially…read moregrateful for Natalia's helpful updates. I was also very amazed to see how good my car looked! Great place!

The good: they kept me updated on what was happening with my car, including delays, and the repair…read morewas done well. The bad: the parking situation here is completely absurd. Also, for a few days I wondered what the strange smell was in my car after getting it back but assumed an air freshener or something. Today I found a cartridge next to my console that an online search tells me is for a cannabis vape pen. If you're vaping in other people's cars, at least cover your tracks better. Unprofessional.

I received the worst service I've ever had with a vehicle here. They were to fix my car after an…read moreaccident and did a complete slop job. Corporate washed their hands of it. AVOID AT ALL COSTS!!!

They are the best! Repaired beat up torn rear plastic bumper! Like new! And repaired deep…read morescratches left front quarter panel! Like new!!

Lucky to find B&L Auto Body. They provide helpful service and value. Their team is professional,…read moreand does excellent repair work. Highly recommend.

Larry is the best. Lynette is the best - let me tell you why - I had a hit and run and the…read moresideview mirror on the driverside got knocked off . My husband can no longer address these kind of things due to his heath Larry walked me through all the procedures - read the insurance claim - and worked everything out with them. When I dropped off the car Lynette had a pickup from Enterprise all set . Larry contacted me with an update and Lynette informed me when the car would be ready. When I picked up the car, I was able to leave the rental car as Lynette had scheduled the pick-up. Now here is the BEST part my car was beautiful when I picked it up - Larry did a SUPER job - he really has a lot of talent - all scrapes and scuffs gone. and the new mirror - matched perfectly with the car. He is very concerned about detail. Due to my inexperience I was very nervous with dealing with all this but everything went so smoothly - I would recommend B&L Auto body to everyone.