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    Caliber Collision

    3.8 (16 reviews)
    Open 7:30 am - 5:30 pm
    Updated over 3 months ago

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Caliber Collision Photos

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    Shinette M.

    My vehicle was hit by a neighbor while parked...the neighbor didn't have insurance so I first sought out an estimate before deciding to use my insurance co. Caliber Collision was the second place I sought the estimate from...it was extremely easy to use their online platform to upload my info and photos. I received an estimate within 48 hours. I contacted my insurance company...and I decided to use Caliber Collision. From my first interaction with Carolina, the general manager to Diana the Administrator at the front desk to Joshua the man that helped me with everything else...this has been the best experience!!! 10/10! Customer service, politeness, professionalism, and results are all unmatched. Hope to not need them anytime soon but if I do...this will be the first place I call! Thank you Caliber Collision! They value their customers!!!

    The mismatched colors offer a nice contrast, don't you think?

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    6 years ago

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    6 days ago

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    3 months ago

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    2 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    Nice people but after I got my vehicle back took a real look at it they replace my back door with the wrong color handle

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    5 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    Review Highlights - Caliber Collision

    One deals with progressive insurance customers and the other I believe is Geico.

    Mentioned in 4 reviews

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    White Eagle Auto Body

    White Eagle Auto Body

    (42 reviews)

    Wow! I just picked up my car and I can't believe how amazing it looks! There was lots of damage…read moredone to the car from hail to parking lot scrapes and a dent. So many specifics that needed work. I got it back looking next to showroom new! Incredible artistry in color matching made it impossible to find where the damage was done. Everyone that guided me through this process was focused on what my needs were from repair to timing with the rental company. They were friendly and professional! Thanks to everyone for making my experience a great one!

    White Eagle auto body (Naperville shop) replaced my bumper in 2015. They ordered a brand new…read morebumper and painted it to match my truck. The salesman told me that it would last as long as I owned the truck and would never rust. After the new bumper was installed and I was getting ready to pay and leave the shop, they handed me a written warranty that specifically excluded rust damage. I informed the manager that potential rust damage should be covered/included in the warranty because the salesman had previously told me that it would be covered. The salesman was part of this conversation and he confirmed what I stated, which is that the bumper would never rust (because of superior paint job from White Eagle). The manager then added a hand-written note to the printed warranty page which stated "Paint warranty on bumper for life time" and he also added his signature. Well, guess what, 10 years later and the bumper is terribly rusted. It literally has large holes in it as the rust chewed right thru it.... So much for the "superior paint job" that White Eagle would provide..... But the worst part about it is that when I called their shop to discuss the "life time paint warranty" I could not get the manager to even return my call. After several non-returned phone calls I decided to visit the shop and at that point I was able to meet the manager (Chris) who informed me that White Eagle would never cover the rust damage. Of course I showed him the hand-written note for "life time paint warranty" but it didn't sway him in any way and he simply stated that they would never cover it. I asked him to make a copy of the hand-written life-time warranty and show it to the owner and requested that the owner call me to discuss, but I never heard from the owner. Summary: they will tell you whatever they need to say as part of the initial sale but later on when there is an issue their word means nothing. They won't return your calls and they won't honor their previous promises.

    Caliber Collision - bodyshops - Updated May 2026

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