Serghei and EZ Tech made this such an easy and smooth experience. My mom noticed the bumper was…read morepopped off and it was cracked. Serghei was immediately able to source for parts and give us a quote. We dropped off the vehicle and 2 days later it was ready and looking brand new! So happy with the work done and will definitely recommend!

Serghei and the team to the rescue! Noticed a ding below my fuel door on the passenger side; the…read moredent started to incessantly bug me after some time. I texted my prior PDR guy, but he wasn't able to assist (shrug and frustration on my part). I then reached out to my PPF guru, Ivan (Lustr Detail), who referred me to Serghei at E-Z Tech. After a few text messages back and forth, Serghei and his team were able to fit me in and get the dent resolved for a reasonable price! Thanks again!!

Awesome customer service and I would definitely recommend to let them do repairs on your vehicle!!…read more Special shout out to Kristi at the front desk

1 of my Naperville Facebook groups highly recommends Boyce so we had our SUV towed by AAA here…read moreafter my husband was in an accident on 2.16.26 Presidents' Day. We got a call from Boyce our car had arrived they were waiting for the perpetrators insurance Rep to come & survey the damage we didn't think was too bad on the outside however there must've been some damage inside as the perpetrators insurance declared my husbands SUV a total loss. So far everything has been handled in a honest Professional manner & we will use & recommend Boyce to people looking for a great Body Shop going forward.

Great experience at Ohare/Accurate. Phillip walked me through the process. He was very patient. My…read morecar is 5 years old but after they were done it looked brand new. I highly recommend them.

Great friendly personal service. I had a minor repair that they took care of very quickly and I was…read moreable to get back on the road. Philip was great and everyone there makes you feel welcome. Good quality and personalized service is hard to find these days so I highly recommend this business.

Waited 10days for an estimate, and they had lost all the information and wanted me to return to…read moreredo the process. I declined.

Mikah, the GM at Caliber Collision, was extremely helpful. Good service and good customer service.read more

Wow! I just picked up my car and I can't believe how amazing it looks! There was lots of damage…read moredone to the car from hail to parking lot scrapes and a dent. So many specifics that needed work. I got it back looking next to showroom new! Incredible artistry in color matching made it impossible to find where the damage was done. Everyone that guided me through this process was focused on what my needs were from repair to timing with the rental company. They were friendly and professional! Thanks to everyone for making my experience a great one!

White Eagle auto body (Naperville shop) replaced my bumper in 2015. They ordered a brand new…read morebumper and painted it to match my truck. The salesman told me that it would last as long as I owned the truck and would never rust. After the new bumper was installed and I was getting ready to pay and leave the shop, they handed me a written warranty that specifically excluded rust damage. I informed the manager that potential rust damage should be covered/included in the warranty because the salesman had previously told me that it would be covered. The salesman was part of this conversation and he confirmed what I stated, which is that the bumper would never rust (because of superior paint job from White Eagle). The manager then added a hand-written note to the printed warranty page which stated "Paint warranty on bumper for life time" and he also added his signature. Well, guess what, 10 years later and the bumper is terribly rusted. It literally has large holes in it as the rust chewed right thru it.... So much for the "superior paint job" that White Eagle would provide..... But the worst part about it is that when I called their shop to discuss the "life time paint warranty" I could not get the manager to even return my call. After several non-returned phone calls I decided to visit the shop and at that point I was able to meet the manager (Chris) who informed me that White Eagle would never cover the rust damage. Of course I showed him the hand-written note for "life time paint warranty" but it didn't sway him in any way and he simply stated that they would never cover it. I asked him to make a copy of the hand-written life-time warranty and show it to the owner and requested that the owner call me to discuss, but I never heard from the owner. Summary: they will tell you whatever they need to say as part of the initial sale but later on when there is an issue their word means nothing. They won't return your calls and they won't honor their previous promises.

This place provides exceptional service. Now there are two Caliber Collisions right next to each…read moreother. One deals with progressive insurance customers and the other I believe is Geico. This review specifically refers to the one that deals with progressive and I'm pretty sure it's the address 801 (actually it's 701!!!), but when it all comes down to it I'm sure the service between the two is completely identical. On January 3rd the new decade was off to a great start when I walked outside and saw that someone had did a hit and run on my car. They damaged the left side of the rear end and left a decent dent. My auto insurance company sent me to Caliber Collision, I brought my car in that Tuesday and they analyzed the damages with me. They told me everything that would have to be replaced etc, just gave me the full details of what they will be doing to my car. Great professionalism from the very beginning. I believe my car was ready around Jan 15th, or somewhere around the date. It took them about a week and a half to fix my car, and when I picked it up they even gave it a car wash and vacuumed the carpet in the passenger seat area. My friends were in my car for the new year and the carpet was a little dirty from all the snow/ ice/ salt etc. so I really appreciated the extra mile they went to vacuum my carpets. What I also enjoy about this company is how they are partnered with Enterprise, so when you drop your car off with them someone from Enterprise will pick you up, so you can rent a car. Overall phenomenal service, the only criticism I have is they are not very upfront about how much the repairs will cost. I didn't know until it was time to pay. The repairs came out to about $2,300 (ish). Quite frankly, in my case it really doesn't matter. I paid the $500 deductible and Progressive handled the rest. Which is why you should ALWAYS drive with insurance. I'm sure the person who did a hit and run on my car didn't have insurance . Jokes on them, they can drive around town with a battered dent up car; however as for me my standards are too high for that. ESPECIALLY since I'm paying a car note. There will be no dents on my car, none. A big thanks to Caliber Collision for helping me out and providing the most exceptional service. They have really raised the bar. Give these people your business!

This has been the worst experience I have ever had with Caliber Collision, and I am formally…read moresubmitting this complaint due to ongoing negligence, lack of accountability, and failure to properly repair my vehicle. My vehicle was initially brought in January for what appeared to be a suspension related issue involving a joint connected to the wheel and braking system. I was provided with an estimated completion date that was not honored, and my vehicle remained in your possession for approximately a month and a half. Upon return, the vehicle was in unacceptable condition. It continued to shake, particularly while braking, and multiple components appeared to be improperly fitted or not correctly diagnosed. To conclude, I have honestly lost faith in your facility. This entire process has been extremely frustrating, and I am very upset with how I have been treated throughout. At the very least, there should be some level of understanding regarding the inconvenience that has been caused. I would not recommend this location or Andrew to anyone. This experience has been completely unacceptable. We are now at the end of April, going into May, and this issue remains unresolved. After multiple unsuccessful attempts to have the problem corrected through your facility, I requested that the vehicle be evaluated by a dealership. The dealership was able to correct certain issues immediately, which raises serious concerns regarding the quality and accuracy of the repairs performed by your team. Despite this, the primary issue persists, as the vehicle continues to shake when braking. As of yesterday, I took the car to the dealership due to ongoing frustration and lack of confidence in your facility. At this time, the issue has still not been properly identified, which further highlights the failure to accurately diagnose the problem despite having my vehicle for an extended period, including the initial month and a half and multiple return visits since. Additionally, I have been informed by Andrew that my rental coverage is only approved through this afternoon. This is completely unacceptable given the circumstances. The ongoing issues with my vehicle are a direct result of improper diagnosis and inadequate repairs performed by your team. It is not my responsibility to continue to be inconvenienced and disrupt my daily life because the issue was not properly handled the first time. Since January, I have made numerous trips back and forth, wasting time, fuel, and personal resources. Communication has been extremely inadequate, with calls and messages going unanswered for extended periods. This is an insurance claim, and I should not have had to come out of pocket if this had been properly diagnosed and repaired from the beginning. I have already paid over $1,200 out of pocket, including the $435.84 bill I received today for something that could have been addressed if the car had been properly diagnosed from the start, not including the cost of my time and the ongoing inconvenience caused by this situation. Based on the pattern of events, it is clear that my vehicle was not properly diagnosed or repaired. If the issue had been correctly identified and fixed the first time, I would not be entering the month of May still dealing with the same problem. This has been a continuous cycle of delays, misdiagnosis, and incomplete repairs. At this point,this entire experience has been frustrating, time consuming, and completely unacceptable. This matter has been ongoing since January and remains unresolved as we enter May. Andrew's lack of urgency, poor communication, and failure to take accountability played a major role in this situation remaining unresolved for months. If the issue had been properly diagnosed from January, I would not have experienced these delays, wasted time, and the repeated inconvenience of multiple trips, unanswered calls, and days where I had to leave or miss work because of this ongoing issue. I do not mind paying out of pocket for costs that should be mine, but my main concern is that if this had been handled correctly the first time, I would have paid, moved on, and not been dealing with this months later. My overall issue with Andrew and his team is the lack of proper resolution from the start, which directly caused and contributed to these ongoing delays. It is also frustrating to feel as though the situation was being turned back on me, when the root issue was the failure to properly diagnose and fix the problem from the beginning. It is extremely frustrating that this situation has continued for months without a proper fix.

I received the worst service I've ever had with a vehicle here. They were to fix my car after an…read moreaccident and did a complete slop job. Corporate washed their hands of it. AVOID AT ALL COSTS!!!

They are the best! Repaired beat up torn rear plastic bumper! Like new! And repaired deep…read morescratches left front quarter panel! Like new!!

Larry is the best. Lynette is the best - let me tell you why - I had a hit and run and the…read moresideview mirror on the driverside got knocked off . My husband can no longer address these kind of things due to his heath Larry walked me through all the procedures - read the insurance claim - and worked everything out with them. When I dropped off the car Lynette had a pickup from Enterprise all set . Larry contacted me with an update and Lynette informed me when the car would be ready. When I picked up the car, I was able to leave the rental car as Lynette had scheduled the pick-up. Now here is the BEST part my car was beautiful when I picked it up - Larry did a SUPER job - he really has a lot of talent - all scrapes and scuffs gone. and the new mirror - matched perfectly with the car. He is very concerned about detail. Due to my inexperience I was very nervous with dealing with all this but everything went so smoothly - I would recommend B&L Auto body to everyone.

My girlfriend had a very unpleasant experience with this shop. She brought her car in to buffer…read moresome scrapes after getting hit. They held her car for over 3 weeks after initially saying it would take one. When she picked up her car there were still several scrapes on the car. The manager/owner berated her on the phone and was accusing her of lying.

I cannot say enough good things about this place and the work they do. They are fairest prices I…read morehave ever seen and such an amazing job on my cousin's car and my wife's van. Honest, personable, and great people to work with. Thank you guys. Steve C

They do such a wonderful job. I've trusted them with all my vehicles, and I plan to continue using…read moretheir services because I truly appreciate their dedication and quality work.