When my insurance labeled my truck as a total loss, I was terrified at the prospect of going through the process of getting a new car. When my adjuster assured me I would keep the title clean and original, I went to West Suburban and asked Will if there was anything he could do. What started as an estimated $12 grand repair bill from my insurance became less than a fifth of that price through Will's advocacy on my behalf and the hard work of his team. This body shop is communicative and state of the art. I hope I won't see them again, but if I need another body shop I won't look anywhere else! read more

West Suburban - Original Damage - Body Shops Near Me - Glen Ellyn, Illinois

I ran over some debris on highway following a truck transporting what appeared to be furniture. No immediate damage was noticed until I tried to enable cruise control. Our insurance company recommended West Suburban. The team at West suburban was thorough and extremely communicative through the whole process. They identified the debris damaged our front leoximity sensors. There was also some minor body damage to the front grill. They explained the damage and process to acquire the parts and complete the repair. The repair took longer than expected but West Suburban was proactive in keeping us in the loop. They also completed much of the work during the Thanksgiving holiday week. The overall process was seamless and we got our car back fully repaired as expected. We highly recommend West Suburban for anyone major car body or repair work! read more

Do you ever hesitate to leave an awesome review for a business because you know it's going to help bring that much more business where, when you need them again, they'll be so busy you'll have to wait much longer for your OWN service? Yeah, that's West Suburban Auto Body. Will & John are phenomenal and have now helped us repair our 2 primary vehicles on three separate occasions in the last two years. Not only would I never look elsewhere for auto body repair work, I will always recommend my insurance clients have their repair work completed here. Love you guys!, and not in a weird way read more

This was the third time i have used them. They are simply the best. They do a great job in a timely manner. They are more then reasonable. I would not use any one else. read more

John was hands down extremely professional & kept me informed of my vehicle. I would highly recommend this place! I am so happy with the work done on my truck! Thank you again! Kari & Mike P. read more

West Suburban - All fixed! So happy! - Body Shops Near Me - Glen Ellyn, Illinois

I brought my car in today for scraps and scratches and West Suburban Auto Body took such good care of my car, it looks so good! I was worried this would be expensive but was so pleasantly surprised that it was so reasonable! They were friendly and quick. Can't say enough nice things. I will tell any friends needing auto body work. Thank you West Suburban Auto Body. You made my day! read more

Don't get your body work done anywhere else! I brought my Camry in here to replace my fender, and they provided great work and a great price. However, what stood out was their customer service. They were so helpful in explaining the process to me, and were very communicative during what should have been a stressful process. I will be referring all my friends here. Thank you Jon and Will! read more

The staff is very professional about their business and they have been really supportive of my car! I highly recommend them!!!

Highly Recommend!!! I have had to take a couple cars to West Suburban over the years (unfortunately). They have always been professional, performed 'top notch' work. Both John and Will have gone out of their way to make sure I was taken care of. They worked with the insurance company, performed the work in a professional, and excellent way, and delivered the cars in a timely manner. Russ Stock, Wheaton read more

In July 2022, I screwed up (yes me) the whole backend of my 2007 Honda Pilot (never been hit prior). I backed into a lowboy trailer. I hadnt been to a body shop for a long time. Then had lunch with old friend and he remembered we had used West Suburban many times. So off to WS. Got the estimate, which went thru my SF insurance. John at WS was excellent thru the whole process - a real pro. Only slow down was getting the parts to WS. Not a big deal. WS kept me updated with process throughout and when ready. A great experience overall. I would definitely use again. What's not to like!!!!! read more

West Suburban - 2007 Pilot at WS fixed - Body Shops Near Me - Glen Ellyn, Illinois

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Brought my car for an estimate for some minor paintless dent repair (PDR)on my wife's 2006 Honda Odyssey. John was very friendly and explained exactly what to expect from PDR. After getting estimates at other shops I decide to give his shop a try. I am more than glad that I did!The work that his shop did was exemplary. His pricing was more than fair. Kevin helped me out on the day I brought my van in for the repair, he was equally accommodating and even had one of his crew drive me to a nearby restaurant to have lunch while I waited for my repair to be done insisting because it was too bitterly cold to walk. I highly recommend West Suburban for their honesty and fairness in pricing and for their outstanding auto body work. My son will be bringing his car in for some bodywork in the spring. read more

West Suburban - Body Shops Near Me - Glen Ellyn, Illinois

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Best customer service I've had in a long time. Professional, kind and helpful. Thank you John!

Our Mazda got the door hit and Wll and his crew did such an exercise job repairing it perfect! Hard color to match and it looks brand new and all electronics work spot on. Fast, courteous, totally pleased! Dave and Wendy Johnston. Wheaton. read more

My car not even repaired yet but these guys have been the best I have encountered in auto body/repair industry. More than helpful. Courteous. Communicative. Won't go anywhere else! read more

I cannot say enough nice things about this shop. My car was in a "minor" collision, but had "major" damage requiring the whole front axle to be rebuilt. This was the second shop my car had been towed to since the first shop was back logged. From the time my car arrived at the shop to the time I got it back, they were very responsive and updated me on the progress. The staff is courteous and super conscientious, not just looking to finish the job to move on to the next car. They will return your car when they are satisfied with the job being complete and correct. John was super thorough and such a great guy, I would recommend his shop to anyone. He actually cares about the customer and making them happy. You are not just another job when you go to this shop, they treat you like family. AND they guarantee their work for the lifetime of the car......that truly says a lot. read more

I took my car into West Suburban Auto Body after my parked car got rear ended by a U-Haul truck. The U-Haul left a big dent in my rear bumper and shattered my rear lights. Taking my car into West Suburban Auto Body was one of the best decisions I made. I had the privilege of working with John, and similar to the language in previous posts, the service was outstanding. West Suburban Auto Body is a State Farm Select Service Repair Facility so going through West Suburban was painless with my State Farm Insurance. In addition, there is an Enterprise Rent-A-Car right across the street, which makes renting a car super convenient plus they provided me with a discount as a result of my West Suburban Auto Body referral. John and his team exceeded my expectations in repairing my bumper and rear lights. His team went above and beyond and also buffed out the scratches on my front bumper from a previous accident AND buffed out the scratches on my side door from a bicycle swiping my car in the city. Highly recommend. read more

My car was badly dented from a car accident back in January. My insurance gave me different body shops to choose from so I chose this place. The shop inside is kind of outdated, but the people seemed nice. I dropped off my car and it took about two weeks to be done. A week later, I realized that my door lock wasn't working on one door because it was probably bad wiring. Many months later of being lazy, I took it back a few days ago to get it fixed. They fixed it without any fees, and only took about 15-20 minutes. Will return in the future- if any of my family's car is in bad shape! read more

My dad's car is at this shop right now. Not only do they give great service, John is also cool as hell. Sometimes I'll stop by just to shoot the shit with him. read more

We were hit while parked and took our car to West suburban. Very easy to deal with, reasonable prices and beautiful work! We will be back to have our other car worked on by them! read more

I went to another auto body shop in the area to get an estimate and was told it would cost 700 dollars to fix a scratch in my bumper. I thought that was pretty ridiculous so I shopped around and ended up here. They buffed it out for all of 25 dollars, the general Manager is a great guy. He's not gonna try to swindle you into fixing stuff you don't need to fix or try to get you to pay more than you have to. More than reasonable prices, friendly fast and courteous. Highly recommend West Suburban Auto Body to anyone who needs to get their car fixed up! read more

The rear bumper on my car had somehow slipped out of its clips. I took it to the dealership affiliated body shop and they told me that I had to replace the entire bumper. West Suburban was recommended by my insurance agent so I took it there. John examined the damage and told me that the bumper could be reinstalled without being replaced, which his people successfully did. We were very happy with the service which was completed on the same day. read more

After my car (2010 Civic) was rear-ended, All State appraised the damage at $6,000-or-so, thereby totaling an otherwise perfectly functioning car. Fortunately, West Suburban Auto managed to overcome supply-chain shortages, delays, and presumably inflation to lower the cost for this tricky repair to only $2600. After bringing the car in, one of the lead associates kindly drove me back home himself and went out of his way to help me understand the insurance process. I can honestly say that, of all the places I've ever taken a car for repair, these guys seem the most trustworthy. Seriously--go with them for your repair. Heck--marry them (at least one of them might be single)! read more

I'll admit it. I love Yelp and rely on it several times a week for everything. Despite this, I'm a VERY very lazy writer. That should tell you a lot lot since I'm taking time now (nearly midnight as I type in fact) to tell you about the terrific service we received this week from Kevin and John. They were very easy to work with, performed a great job on my fender replacement AND figured out a way to come $200+ under their original estimate. Kevin earned my trust during my initial consult after suggesting we do as minimal of a cosmetic repair as needed considering I would be paying out of pocket vs going thru insurance and the age of my vehicle. Great service and very honest and personable guys to work with. Believe me, I'll be recommending this to any of my friends needing auto body work in the future! read more

I had a couple of small scratches on my 2013 Ford Escape and got a tube of touch up paint from the dealer. I stopped by West Suburban Auto to see if they could handle the repair. Lynne, the receptionist, asked one of their technicians to look at it and he said no problem. I was out of there in 20 minutes...no charge! Obviously I'll be recommending this service oriented business to friends and neighbors. Glen Ellyn Mike read more

There's a reason WS Auto Body gets such great reviews! They do excellent work, and John and Kevin conduct their business professionally and with the kind of customer respect that is rare these days! After a bumper altercation with my house (the house won, for the record ;)), we brought my RDX in for repair. When we went to pick it up, the fender work didn't quite match the lift gate, (which was no fault of West Suburban but rather due to paint fade over time on vehicles), they went the extra mile to blend the fender and lift gate. My car looks better than it did when I took it in - they even repaired a scratch that was on the lift gate from the prior owner. I highly recommend West Sub Auto Body - and am even happier about such a great business being in my community! read more

My husband brought in our van for an estimate and they were very friendly and helpful. I was due to give birth to a baby a week from when the estimate took place and they were able to take our van in on drop off the night before we went to the hospital and the work was done the day after we got home. They took care of communicating with the insurance company and didn't bother us at all as we were in the hospital taking care of our newborn. They even dropped it off once the work was complete. The repair was perfect and John and Kevin were very friendly and helpful. read more

My late father had his own auto body shop so needless to say I am picky about body work done to our family vehicles. My 2010 Silverado 3500HD is my and joy and l take excellent care of it. People have have given me complements on how nice it looks. Needless to say, I was concerned when West Suburban had to do some body work to it. Well I have to admit that their crew did a phenomenal job! My truck looks like it's brand new again. They even fixed some minor dings and scratches. I am extremely pleased with their craftsmanship. I hope our family vehicles are never in accidents, but if they are I will give them my business. read more

Do not look for any better body shop than here. I came here because of the reviews and I am a sold customer. My car had damage due to someone backing into my front bumper. John and Kevin put me at ease and explained everything. They delt with Farmers Insurance for me and had everything under control. I got my car back and what a grand job! They are fair in pricing and treat you like family. What a blessing to still have decent honest people. You would be silly to go any where else. read more

Three months into driving the new car, someone decided to shoot a bb pellet at door. It was a small pea size ding, along with chipped paint. Went to another body shop first and was quoted about 1050. I decided to give Jonathan and his crew a chance after seeing the high ratings. I told that I am not using insurance, it would be self pay. He gave me an estimate of for half. I dropped off on Monday and by Wednesday morning the car was ready. Good as new. The did a great job, reasonable priced, polite and honest. Highly recommend this shop. I am glad that Yelpers recommended this place. Top notch. read more

I brought my 2013 Toyota Corolla in because it had some scratches and they did a great job for a reasonable price. Glad to have a reliable place for any future needs. Keep up the good work! read more

Fantastic manager: I stopped by to get an estimate for the scrapes on the lower part of my front Mercedes c240 bumper. He told me there is a touch-up kit available from Mercedes, to pick it up and he would touch up the bumper for no charge. I will probably do it myself when I pick up the $25 kit, today, but I so appreciated his offer. You don't get many offers like that!! :) read more

No one wants to ever be in need of a body shop, but if you do I can wholeheartedly recommend West Suburban Auto Body shop! Not only were they friendly, easy to work with, full of great suggestions, they also did an excellent job of the body work itself. Everything is just right! A great group of people to work with! And they're right beside an Enterprise car rental in case you need a car to drive while yours is being repaired. read more

Strong winds blew some debris into my car and scratched the hood. We have comprehensive insurance with SF and West Suburban Auto Body is one of their preferred auto bodies. Jon and his team made it painless to get the hood repainted. He took care of all the paperwork with my insurer. All I did was drop the car off and pick it up a few days later. The hood is in perfect shape again. Thanks, Jon! read more

I brought my car in to get an estimate from West Suburban Body Shop when I was in an accident that damaged the front grill and bumper of my SUV. After I met John, I decided to use them to fix my car. John ordered all of the parts needed before I brought my car in to the shop. He helped me get a rental car, kept me updated as to the work being done, all while coordinating with the insurance adjuster for payment. My car came back with a very clean interior/exterior, and looking as good as new. I wouldn't go anywhere else if I was in need of auto body work. I highly recommend this shop! read more

We've keep going back. Five accidents in 1 year, & John does everything he can to help us out. This last time, John offered to buff out the scratches on our Corolla ( not related to the accident & even replaced a stolen hub cap, no charge) & when my daughter's Lexus needed new rear brakes ( discovered when a tire was replaced after an accident) John gave us the part for cost. It only cost us $185.00 for rear pads & rotors. While I was there, several repeat customers were coming in. Service is outstanding!! read more

I was a first time client and was pleasantly surprised with John, the manager, taking the extra step to ensure my car is fixed perfectly. There was an additional issue my car had and he resolved it. read more

I'm now a huge fan and I've told my family and friends about this store. I chose this place because of the reviews on yelp. I wanted to touch up my car before I sold it. I had a dent by my front door handle and red rust and also a few deep scratches on the back of the car that went through the paint. I tried nail polish and acrylic paint but nothing really matched the silver color of the paint, so when John fixed the dent as we were chatting and brushed the rust and painted over it as well as the scratches I was amazed! I know if I tried to do it myself, it would not have come out as nice and would have taken much longer. He made it quick and it looks great! Thanks John! read more

I highly recommend West Suburban Auto Body as they provided professional and friendly service. Although my daughter's car ended up being totaled, working with WSAB was a breeze...unlike my insurance company! read more

If we could give them more than 5 starts we would! Jonathan and Kevin were so beyond helpful when our car was in an accident. We dealt with delayed repairs because of a backordered part from the dealer and Kevin worked tirelessly to get the part for us. He dealt with the dealer, with corporate, helped us with rental cars when we couldn't find one big enough for our family. Basically, they went above and beyond with a situation that was completely out of their hands. Highly recommend! read more

I have taken my 2005 CRV here twice and have been very impressed by the high level of customer service. I was always very informed about the status of repairs and what work was being done. Another thing that impressed me is the fact that these guys stand by their work. I had an issue come up a year after a repair was done and they gladly took my car back in and made things right. Highly recommend. read more