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    West Suburban

    5.0 (47 reviews)
    Open 8:00 am - 5:00 pm
    Updated over 3 months ago

    Services - West Suburban

    Bumper repair

    Dent removal

    Auto frame testing

    2 More Services

    Auto steering and suspension repair

    Rear-end damage

    West Suburban Photos

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    Recommended Reviews - West Suburban

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    All fixed! So happy!

    John was hands down extremely professional & kept me informed of my vehicle. I would highly recommend this place! I am so happy with the work done on my truck! Thank you again! Kari & Mike P.

    2007 Pilot at WS fixed

    In July 2022, I screwed up (yes me) the whole backend of my 2007 Honda Pilot (never been hit prior). I backed into a lowboy trailer. I hadnt been to a body shop for a long time. Then had lunch with old friend and he remembered we had used West Suburban many times. So off to WS. Got the estimate, which went thru my SF insurance. John at WS was excellent thru the whole process - a real pro. Only slow down was getting the parts to WS. Not a big deal. WS kept me updated with process throughout and when ready. A great experience overall. I would definitely use again. What's not to like!!!!!

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    7 months ago

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    3 years ago

    The staff is very professional about their business and they have been really supportive of my car! I highly recommend them!!!

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    4 years ago

    Best customer service I've had in a long time. Professional, kind and helpful. Thank you John!

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    Page 1 of 2

    Ask the Community - West Suburban

    Review Highlights - West Suburban

    Will & John are phenomenal and have now helped us repair our 2 primary vehicles on three separate occasions in the last two years.

    Mentioned in 20 reviews

    Read more highlights

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    TOTAL Collision & PDR Hail Repair

    TOTAL Collision & PDR Hail Repair

    (11 reviews)

    WHY MY REVIEW MATTERS: Because I was paying out of pocket, not going through insurance. This is my…read morefirst-hand experience. I do not recommend this business. I try to be very disciplined in leaving 1-star reviews, but this business deserves it. I came in with a scratch that started at my driver-side door and ended on my passenger door. I was quoted and given an estimate by an employee. I called back to schedule a drop-off and a woman who called herself the owner was so difficult to speak with. Not only did she over-talk me, but she bad-mouthed her employees. She followed by saying her employee shouldn't have given me an estimate. I said, well why is the employee working there then? The owner replied, "Well she's new." To which I responded, "Well why was she left alone then?" I continued, "I have an estimate in the name of the company and I'd like to drop my car off and for the estimate to be honored." After going back and forth for 18 MINUTES, she finally agreed to "allow" me to drop my car off so that SHE could take a look. I got to the business, and the owner was even ruder in person. Then she said, well this quote is no good. Let's walk outside so I can give you a real estimate. Then she said, what [former employee] quoted you doesn't cover repair. So the scratch will still be there. After more back and forth arguing bc she wanted to double the price on me even though I was holding the work order in my hand showing her, I just left. My time and well-being are too important. I saw other negative comments about storage fees being 3x the industry standard - it's true ($110/day). I saw comments about the owner being unpleasant - it's beyond true. Avoid this place. It's not worth the price or the headache.

    I would highly recommend Total Collision. Unfortunately, I've needed to use their services twice…read morein the past year. Both times they offered quality work and exceptional customer service. They saved me money and went above and beyond to get my car back on the road.

    West Suburban - bodyshops - Updated May 2026

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