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    Scratch Dent Ding

    5.0 (1 review)
    Closed 9:00 am - 4:00 pm
    Updated 2 weeks ago

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    Response quality

    Excellent

    Services - Scratch Dent Ding

    Auto body restoration

    Bumper repair

    Auto customization

    6 More Services

    Dent removal

    Auto exterior customization

    Auto hail damage repair

    Paint and scratches

    Vehicle painting

    Rear-end damage

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    3 years ago

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    Naperville Collision Specialists

    Naperville Collision Specialists

    (15 reviews)

    Started going here around 1986 when I needed reapir work done on my 1985 BMW 325e. MIL closed the…read moregarage door on the trunk and it needed repair and repainting. The resulting work was perfect. Then a couple years later someone crashed into my Mercury Cougar and pushed the car into oncoming traffic making the car look like an accordian. Again they got the car back into perfect like-new condition, Since then I've taken my 2002 GMC Envoy (grey metallic), 2007 Chevy Malibu (silver metallic), and 2018 Toyota Higlhander (black metallic) in for paint repairs and every time the work has been perfect. I'm sure there are other good shops around, but I don't even bother with comparing estimates since I know I'll get the work done right for a fair price here.

    Bill is the absolute best. He's done work for my father and most recently painted our family grill…read morewith a custom paint color and had to be done with automotive paint- and the grill is GORGEOUS!. Bill has been our trusted go-to guy for so many things so when I recently side swiped my car on a cement pillar in a parking garage my Dad INSISTED Bill be the ONLY PERSON who could TOUCH THE CAR! I drove all the way from Nashville, TN up to my folks place for Thanksgiving (canceled my flights which were not fully refundable!) just so that our guy Bill could take a look at the car. Bill approaches every job with integrity and honesty and worked with us to find the best solution at the best price. He also had initially thought he wouldn't be able to finish the car until December 13th , which really put a kink in my holiday travel plans trying to coordinate getting back to Nashville after Thanksgiving and then having to fly back for Christmas.... So when he found out I was going to have to stay in town until the car was fixed he moved up the timing so it could be done sooner. Honestly the best shop and couldn't recommend more!

    Crash Champions Collision Repair 5th Avenue

    Crash Champions Collision Repair 5th Avenue

    (17 reviews)

    Someone hit my rear bumper so their insurance recommended this place. This place is actually called…read moreCrash Champions. Located by Naperville North High School, this spot is in a convenient spot with not too much traffic. It was easy to get an estimate, appointment, schedule, and I got updates by text on how repairs were going along with an estimated date of completion. I was able to get a rental car pickup here. When I picked up my car, my battery unfortunately died so I asked for a jump. Very glad someone was around to help with that! The repairs were perfect and everything was detailed in a document. This is how a body shop should be!

    I am only posting this negative review because I still do not have my vehicle. Please avoid this…read moreplace at all cost. It's like dealing with a lawyer. They rape your insurance for everything they have and they lie over and over again. For one they DO NOT call you. You have to call them. If you get a text from them giving an update it's a complete lie. For an entire month straight they have given me the runaround about my car. I have to call them multiple times a week and every time I call they lie to me and the insurance stating my car will be finished by the end of the week. Then I have to call back at the end of the week and ask them why my car isn't done and they say next week. I call back and they tell me and the insurance it's going to be done by the end of the week. This process has been going on for 4 weeks straight and I wish I was exaggerating. My car has been in their possession for 2 months for a side swipe. I've called them 2-3 times a week for them to continue to say it would be a few days. They lie and give the most unrealistic time frame putting me at the mercy of begging the insurance to extend my rental. I'm a single mother and if I had believed them I would be thousands in debt with enterprise. If you have the kind of expendable income to afford a rental for months on end good for you. Go ahead and let them board your car. If your living paycheck to paycheck like me then DO NOT USE THIS PLACE. They will have you in a hole with no end in sight. You think they would be honest and say it will be a few weeks. Nope. They continue to say every week it will be done in a day or two and don't listen when they say "it's in paint and then it's done." My car has been "in paint" for 3 weeks. Just remember while I am posting this I still don't have my car. Now I had to tell them I'm coming to pick it up in 2 days with or without them being done.

    Miromax Paintless Dent Repair

    Miromax Paintless Dent Repair

    (17 reviews)

    I don't usually leave reviews unless I'm angry, but WOW! I had my new 2026 GMC Terrain a whole two…read moreweeks when it was destroyed by hail last month. I looked up Miromax for PDR and figured I would trust them to fix my baby. Miroslav and his wife were excellent to deal with and everything was explained as to what needed to be done to restore it to new condition. I had several over-sized dents and two that were creased right on edges (which is hard to fix) being so close to the edge. I picked up my truck three days later and it looked like it did when I drove off the dealers lot! Miromax is truly an outstanding shop that was clean, organized, knowledgeable and trustworthy. This is an award winning shop and it shows in their work. As thorough as I am, I was unable to see any of the previous damage. Not one dent, crease, dimple...notta! Car was clean and looked better than new. Don't go to a collision shop for paintless dent removal, go to Miromax. I was originally going to go to a collision shop, until they said that they were going to have a PDR shop (30 miles) from my house, do the work. I said NO, and I then chose to use Miromax. Miroslav truly cares about your car, and treats its like it's his own. I am so happy that I chose Miromax and truck looks great! Kudo's to this team. I will go back if ever needed again, and will recommend to others. Thanks Miroslav!

    10 stars!!! Honest work and fair pricing per each estimate - they do an incredible job and you get…read morevalue for service. Suggestions were also offered as they explain other options available in addition to repair solutions. I highly recommend!!!

    Gerald Collision Center

    Gerald Collision Center

    (2 reviews)

    Our 7 month old Genesis was hit by a semi truck at a toll booth on the way home from a trip East…read more We took our GV80 to Gerald Collision Center. Jill was our point person. She kept us informed at every step as well as making the process seamless. She dealt with the insurance company. She also ensured that the parts were in , made arrangements with the car rental company, and was able to deliver our car in time for a planned trip to watch University of Michigan play their first game of the season. Our car looks and rides like the day we bought it. Thank you Jill and Gerald Collision Center!

    I brought my car in for a small fender bender, some cosmetic work to the bumper. The repair…read moretechnician was great and scheduling was easy. Upon getting my vehicle back, I noticed many scratches to my infotainment screen, buttons and shifter knob cover. I reported these damages to the shop immediately. I brought my car in the next day to be reviewed by the service manager. He agreed that this was definitely not right and he tired to correct the situation, he was unable to remove the scratches and told me he took pictures of the damage and would share these with his general manager who would then contact me the next day (Monday, as I brought this in on a Friday). The next week went on and on Thursday evening I still had not heard anything back, I called the shop. I was told that they were in communication with Subaru about how they are able to fix the damages and they would call me back when they have a plan. Another week went by, with no follow up. I emailed my repair technician to voice my concern that no one had reached out to me and that this is my third time now contacting them. She responded that she will let her general manager know. Within a few hours the general manager called me to let me know that since I could not prove that they did the damage, theirs nothing they will do to fix it. I was alittle surprised and frustrated because for 2 weeks I was under the impression that a resolution was being worked on. Especially when I reported these damages damage right away. During my call with the manager I was told that I made the damages and just did not notice I did until my car was was in the shop and then returned to me. The general manager then said how they followed strict procedures and didn't have any new staff. I then voiced my concerns about how that is exactly why I am frustrated, because I brought my car to a professional place, where I am now having to deal with this. I asked why someone was even cleaning the inside, when I came for my bumper to be replaced. She did not go in depth on why they cleaned the inside. Each time I brought up something, I was instantly shot down on the basis of "that's not how we do things" after continuing saying certain procedures were not followed due to the inconsistency of what I was being told by her and then the repair manager 2 weeks before. After going back and forth, I asked if I could speak with someone else as I felt the situation was not being addressed properly. The general manager said "what are you looking for here" and when I voiced my frustration, she laughed and said "you are looking for a yes". She then said she already talked with the owner and he agreed with her that they will not do anything to resolve this, because I cannot prove that they scratched my car. This whole experience was very stressful because my car is only 5 months old (bought brand new) and I know truly I didn't cause this damage. A mistake was made in the cleaning after my repair which lead my car to be left pretty badly scratched. I felt very uncomfortable because the manager made me feel like I was trying to con them into fixing something that they did not do, when in reality I just wanted the mistake someone made resolved. This collision center damaged my car and then did not want to do anything to help resolve this issue, the manager made me feel uncomfortable despite me being patient and understanding that mistakes happened. I feel very undervalued by Gearld and although they fixed my initial issues, they created another one. If you chose to do business with them, just be aware of potential problems and make sure you cover yourself.

    Scratch Dent Ding - wheelrimrepair - Updated May 2026

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