We have taken 3 cars there. They are super nice, priced fairly, and do such great work. This last…read moretime we worked with Will who was super helpful. The repair ended up costing more than we anticipated but he came up with a very fair resolution. 100% recommend and will be back.

When my insurance labeled my truck as a total loss, I was terrified at the prospect of going…read morethrough the process of getting a new car. When my adjuster assured me I would keep the title clean and original, I went to West Suburban and asked Will if there was anything he could do. What started as an estimated $12 grand repair bill from my insurance became less than a fifth of that price through Will's advocacy on my behalf and the hard work of his team. This body shop is communicative and state of the art. I hope I won't see them again, but if I need another body shop I won't look anywhere else!

This place is a total scam dropped my car off overnight to be fixed had to call them in the morning…read moreto see if it was ready was told they knew nothing about my car being fixed and thought it was funny when they told me this. This place and there other business down the street is ran by immature scam artists please take your business someplace else. I have all the emails of who i was talking to who knew exactly why my car was dropped off and what needed to be done they play games there like a bunch of children. This what what the owner replied with very professional: I suggest you seek help for whatever is going on in your life that made you this way. -Ricky A to Z Body and Fender, Inc. 400 West Saint Charles road Villa park, Illinois 60181 (630) 530-8500

Great place that stands behind their work. I've never been disappointed…read more They do insurance repairs quickly and work with your company to get things done right.

My car was rear ended on I290 several weeks ago, and I needed to get my car fixed. Fortunate for…read moreme, I had a previous experience with Central Auto Rebuilders, and my insurance company had them on the list of preferred shops. I called and spoke to Fred, who gave me some really valuable information on how to proceed with the insurance company. I'm glad I followed his advice, because he was spot on! They submitted the estimate, got the approval from the insurance to complete the work. I dropped it off the next day and they gave me an estimated completion date, and they finished 3 days early! I looked the car over very closely, and I could not tell the repaired part of the car from the rest of the car. This car is a 2024 and has 25K miles on it, so they had to match the "new build" specs. Not to mention there's a lifetime warranty on the work! Fred is a no nonsense kind of guy that tells it like it is. In this day and age, it's a refreshing approach! I can only give 5 stars on this app, but they warrant a couple additional stars for doing a great job, communicating well and being a honest and trustworthy business. I would highly recommend Central Auto Rebuilders to anyone that needs anything from a fender bender repair, to a major repair! Well done, from a thankful, repeat customer!

I took my truck here for an insurance job years ago. They did a horrible job but I didn't write a…read morereview back then because I was selling the truck anyway. Everything was put together poorly and had overspray all over the under side of the bed as well. Then I took my car there for another insurance job and they gave me a hard time due to it not being a larger repair. They eventually did it but they were very frustrating to deal with through the entire ordeal. Finally I thought I'd give them one more chance since they're so close to my house. I had another insurance job but I also had a few things I wanted to do out of pocket. They agreed to do the work and even told me to go ahead and have the parts shipped to their business. Once the part was on a truck about to arrive they suddenly refused to do the work. I had a written quote and agreement from one of the owners and they refused to keep their word. At the last minute I had to pay extra money to have the parts shipped to my house and find another body shop that would do the work. Go anywhere else but this place. They have poor customer service and they have poor workmanship.

I can't say enough good things about my amazing experience at Auto Body Unlimited. The entire…read moreprocess for my collision repair from start to finish was smooth, transparent and stress-free. The quality of work was excellent, and their professionalism, responsiveness, and overall customer service were top-notch. Charles is super kind and really went out of his way to ensure we had a positive experience. His vast knowledge and valuable insights were incredibly helpful as we navigate the insurance claims repair process. It is always refreshing to find a business that does both great work and still provides good old-fashion customer service rooted in empathy, kindness and professionalism. I highly recommend them!

BEWARE...this body shop takes shortcuts and does negligent work. Took my 2025 vehicle to them after…read morea collision, kept my truck for 10 weeks (procurement of parts, supposedly), returned it with MORE issues than when I dropped it off. Have to pay out of pocket to a dealership to have repairs made properly. I would not trust this body shop with a Matchbox car. Door was replaced BUT the seal not properly installed, you can hear wind when driving over 15 mph. Windshield came back with 3 chips and the side mirror on the opposite side of the truck was scratched. There is residue on the leather arm rest adjacent to the door. To top it off, the customer service is horrible, a man and a woman that work the phones are very unpleasant. Communication is severely lacking and what I thought started off as a good transaction ended up horribly as soon as we held them accountable for their dishonesty. The only sign of integrity, which was appreciated, was when the owner offered to cover our rental to the tune of $2200, but that does not negate the poor craftsmanship on a $70K vehicle.

In May 2022 the owner and I agreed to terms, and contracted his shop to complete my engine swap,…read moreturn key running. 3-4 month turnaround for $3500 half due upfront. Most parts required were already purchased and/or with the vehicle inc. a new wiring harness. In June was told work was going to begin. I visited the shop in July, NOTHING had been done except cover my car with plastic. I expressed concern with the lack of progress and contact. I was assured that it would get done and better communication would occur. Two more months (Aug & Sep), more parts were requested and delivered and more excuses for lack of progress. Early October was told engine and trans would be mated the next day. Two weeks later I again called the owner and expressed my displeasure with his lack of progress up to this point. November- more excuses of waiting on tools (plasma cutter) to finish. December- was texted that the cutter arrived, pics from him sent showing them using a cutting wheel, no plasma cutter. More delays with HVAC system work never performed. Middle of February 2023- Was told project almost complete with startup by the end of the week. No contact for a month. March- Asked about startup, no startup, more excuses about a wiring issue when given a brand new wiring harness at the beginning. April- reported wiring issues resolved, startup that week. May- My wife went to shop and took pictures of my car as they are only open on weekdays. NONE of the work reported complete was done except the wiring harness being plugged in, only the engine mounted in the car, and subframe spacers installed. And mind you that I was dealing with my mothers terminal cancer and eventual death right after mid October which he promised the car would be done before. June- I arrived unannounced to pick up my property and terminate contract. The owner reneged on his own prior commitment of a full refund he made to my wife prior, and after some arguing, I agreed to 51% of my deposit back. This didnt include, the promise to replace my engine stand he lost the adapter plate to, the stale check he wrote me, the 2nd check I got his bank wouldnt cash, the call to local police, multiple trips to and from his bank , nor the fact he had to show up personally for his bank to cash the check. Fast forward to today. I am just getting back to the project car, after sitting in storage. I find that the brackets from my radiator/intercooler kit were missing, an $1100 new wiring harness was cut/damaged in multiple spots and missing a critical connector, my engine stand STILL NOT replaced. I dont know if, or what else I will find wrong due to this owner's incompetence and duplicity. I'm pretty sure the owner will jump on here and say I'm lying, however I have ALL the texts and pictures to PROVE all of the OWNER'S lies and shady tactics. STAY AWAY FROM THIS BUSINESS unless you want shoddy work or no work done at all and be lied to your face. You have been WARNED!

They installed my Intoxalock Baaid device on my car maybe 6 mos ago. They butchered my car, my…read moresteering column is coming apart, I have wires and stuff hanging from my hood and gas tank release. I just tried to get my emissions done and they can't get to whatever it is they have to hook up to because of this. I've had 2 false lockouts because of their inferior work. My 11 year old probably couldve done a better job. Intoxalock customer service is a joke, all they can do is send me a form that they will MAYBE be able to reimburse, not pay for their preferred shop that can't even put it together right. How does an auto place not know anything about cars??? Oh and it takes Intoxalock 24-48 business hours to send an email, which would be a standard form. Seriously??? I can't afford to pay to get this fixed up front. They also expect me to bring it back to the place that has no idea what they're doing to begin with. Now I can't get my emissions done, which means my plates will be bad which means I can still get in trouble driving when the purpose of this horrible device is to keep me out of trouble. I need this fixed like yesterday. Horrible company, and horrible shop. I only used them because they were the closest available at the time to get it done so I didn't lose my driving privileges. I am beyond angry. I always try to be calm and civil with people, but nobody is making this easy. This is not something I should have to pay to fix. I took the best pictures I could but it's even worse than it looks.

Customer service is top notch! The owner took the time to carefully explain in detail how he would…read morerepair damage to my car. I would definitely recommend him to others.

Very easy and professional place to deal with. Had a dent on crease of door. They did a Great job…read moreand Great price ! Trustworthy and honest is Big in my book would definitely go back for service !

The saga continues. Went today to pick it up after I was assured that all the work was done. As…read moresoon as I walked out, I saw the hood hadn't been fixed. Been told that people are quitting, people want to quit, as excuses why my car is not ready. Now I have to take it to another location.

I have to say this is the first review I have ever written…read more Kyle GM and team went above and beyond to fix any bad experience I had . Communication is top notch ! I will not hesitate to bring any of my cars to them for repairs.And also recommend them to any and all who ask .

This is the worst body shop in Illinois! I had a bumper issue (it has a few fasteners come out and…read moreit was dragging a bit) and asked them to detach it for me so I could reattach it later. The woman (Kathleen, who is absolutely awful) took the part off and snapped it in half and put it in my trunk like garbage, even though I specifically asked them to get the part back to me so I could reattach it. I asked for a refund for the $72 (1 hour of labor for 15 minutes of work) and she refused and lectured me on the phone for 10 minutes arguing with me. If they hadn't snapped it in half, I would've been able to spend $20 and reattach the bumper. However, now I have to spend $180 on the part and I'm already out $72 that they refuse to refund me. Go to Glenbard Auto Body in Lombard if you have time to drive a bit further!!! Don't waste your time or money here with these unprofessional people.

We have used this shop in the past & never had any issues. My wife's vehicle was damaged both…read morepassenger doors had to be replaced. We do understand that it is hard for them to get parts quickly in today's world, & that is not our complaint. We had to wait for a month & 3 days for the vehicle to be completed. We picked it up yesterday, you can imagine my wife's excitement getting back her vehicle that she loves. The outside of the vehicle was perfect. We did not catch it right away as we were both happy, but on the way home we noticed that the passenger side's interior roof was all greasy - see the pictures. Not to mention a 1/2 eaten candy bar was left in one of the cup holders. My wife contacted them this morning & was very pleasant, when explained the situation to the rep, first there was silence & then the response was "So?" Not "I'm sorry to hear about this" or "How can we help?" or anything anyone that works with a customer would say. They told us the best they could do was for us to drop the vehicle off & it would take 1/2 a day as it has to go to the Detail Shop. She asked if she could drop it off on Friday & was told we are too busy on Fridays - Really? I work in the Customer Service world where I work with our clients in the automotive industry on a daily basis. If I responded to someone the way my wife was, my Supervisor would reprimand me for sure. Needless to say, we are not using this shop again, as we have never been treated so rudely by anyone. If you don't mind horrific customer service & don't mine being treated like shit, go there. Otherwise, seek elsewhere.