WHY MY REVIEW MATTERS: Because I was paying out of pocket, not going through insurance. This is my…read morefirst-hand experience. I do not recommend this business. I try to be very disciplined in leaving 1-star reviews, but this business deserves it. I came in with a scratch that started at my driver-side door and ended on my passenger door. I was quoted and given an estimate by an employee. I called back to schedule a drop-off and a woman who called herself the owner was so difficult to speak with. Not only did she over-talk me, but she bad-mouthed her employees. She followed by saying her employee shouldn't have given me an estimate. I said, well why is the employee working there then? The owner replied, "Well she's new." To which I responded, "Well why was she left alone then?" I continued, "I have an estimate in the name of the company and I'd like to drop my car off and for the estimate to be honored." After going back and forth for 18 MINUTES, she finally agreed to "allow" me to drop my car off so that SHE could take a look. I got to the business, and the owner was even ruder in person. Then she said, well this quote is no good. Let's walk outside so I can give you a real estimate. Then she said, what [former employee] quoted you doesn't cover repair. So the scratch will still be there. After more back and forth arguing bc she wanted to double the price on me even though I was holding the work order in my hand showing her, I just left. My time and well-being are too important. I saw other negative comments about storage fees being 3x the industry standard - it's true ($110/day). I saw comments about the owner being unpleasant - it's beyond true. Avoid this place. It's not worth the price or the headache.

I would highly recommend Total Collision. Unfortunately, I've needed to use their services twice…read morein the past year. Both times they offered quality work and exceptional customer service. They saved me money and went above and beyond to get my car back on the road.

When my insurance labeled my truck as a total loss, I was terrified at the prospect of going…read morethrough the process of getting a new car. When my adjuster assured me I would keep the title clean and original, I went to West Suburban and asked Will if there was anything he could do. What started as an estimated $12 grand repair bill from my insurance became less than a fifth of that price through Will's advocacy on my behalf and the hard work of his team. This body shop is communicative and state of the art. I hope I won't see them again, but if I need another body shop I won't look anywhere else!

I ran over some debris on highway following a truck transporting what appeared to be furniture. No…read moreimmediate damage was noticed until I tried to enable cruise control. Our insurance company recommended West Suburban. The team at West suburban was thorough and extremely communicative through the whole process. They identified the debris damaged our front leoximity sensors. There was also some minor body damage to the front grill. They explained the damage and process to acquire the parts and complete the repair. The repair took longer than expected but West Suburban was proactive in keeping us in the loop. They also completed much of the work during the Thanksgiving holiday week. The overall process was seamless and we got our car back fully repaired as expected. We highly recommend West Suburban for anyone major car body or repair work!

I just picked up my pickup truck after a low speed collision with a Wild Turkey, and after speaking…read morewith my insurance agent, I went two days after to West Suburban Auto Body in Glen Ellyn. The claim & estimate process was very quick, it took about three weeks for the parts and-two days later, my truck looked like new. These guys are real professionals. I hopefully, won't be back for quite a while!

My car needed an insurance covered repair from debris that hit us while on the highway. Glen Ellyn…read moreAuto Body was very quick to quote the work, to schedule the time for the needed repair, and then in doing the repair. They were ready to start on the day we had planned and had the work done within the three days, as promised. They communicated well and frequently throughout the process and worked seamlessly with our insurance company, State Farm. They were very professional in their communications and in the work they did. I would strongly recommend them.

Visited EZ Tech Glen Ellyn for an estimate on a repair and the manager Steven Sorensen was…read morefantastic, very professional and superior customer services. I very highly recommend EZ Tech and especially Steven.

EZ Tech Paint Dent Removal & Collision of Glen Ellyn 771…read moreRoosevelt Road, Glen Ellyn, IL 60137 630-469-6033 The shop has new ownership and has been nicely remodeled. They were fast, very polite and did excellent work. They worked with State Farm very well. I am recommending them to all my friends in the western suburbs!

This business has new ownership following the death of the previous owner. We had taken our cars…read morethere for years and we're always impressed with their work. We just had our Toyota Hybrid in for repair and I'm happy to say the new owners are keeping up the quality and the competitive pricing.

AMAZING PLACE! Very clean facility and amazing service. After my collision Jim fixed my vehicle…read morequickly and it looks sensational! A huge Thank you to Jim and his team and there exceptional customer service :). Will definitely be referring to friends and family in the future.

Great shop. Is it closed? Phone has been disconnected. So sorry to hear…read more Al and Cowboy (Dave) do/did fantastic work on several of my cars. Haven't needed them in a while and very bummed that their phone is dead.

Dave did a hell of a job repairing my 2014 Mazda 6. The left rear door had to be replaced and the…read morelower wheel well was badly crunched in from someone backing into the car. Resulting repair work was superb. I brought the car to Dave bc I knew his work from a previous job he had done for me, some body work and new two tone paint for my 1957 Buick Special.

The quality and value was outstanding!!! I had scratches on the backside of the driver's side of…read moremy car! Havana Kustoms did excellent work.It looks brand new.

First and foremost is the communication. Frank is great about returning calls and responding to…read moretexts. I had 2 motorcycles repainted this winter 2025, and both projects turned out beautifully. I was kept in the loop about every aspect of both jobs, including being sent pics of the process along the way. I always knew where they were at, and when to expect completion. Havana's pricing is very fair and competitive, plus the quality of the work is top notch. Great local business that takes pride in their work, and provides honest and detailed information about any and all work to be performed. Highly recommended. Thanks guys!​

I have used them on three occasions for bodywork in the last few years. Easy to work with and…read moresuperb workmanship on each occasion. This year I also had them repair a crack in the metal by the drivers side door check in February. They took the door apart, welded a plate inside to reinforce the area and repainted so it all looked like new. This was a non insurance repair that I paid for myself. But in August the crack reopened. I contacted Jeff and, without any hassle, he arranged to redo the repair at no charge. They did it in one day and it again looks like new. All the previous repaired and repainted areas also still look like new. I couldn't be more pleased with each and every one of my interactions and experiences with this business. Highly recommended!

Bestgtt auto shop ever They really do now how to do there…read morejob They are all very nice and helpful

Very friendly customer service. They fixed my bumped in two days. Very quick and excellent service…read more Highly recommend.

Six years after Gerber in Glendale Heights repaired collision damage on my wife's Ford Escape, I…read morenoticed a handful of spots where the paint was flaking off the car's plastic front bumper. Since the original paperwork stated a lifetime warranty on Gerber's work, I took it back and the location manager, without hesitation, said they would prep and repaint the bumper at our convenience. The bumper looks great. The work was done on time and without charge plus they thoroughly cleaned the exterior and interior of her car. Hopefully, we won't need bodywork in the future but we wouldn't hesitate to use them again.