The last 2 years have been the hardest of my entire life, and most days, I can't find a reason to…read moreget out of bed, let alone wake up. But it's because of empathetic people like Michael at this location that I'm still alive. Thank you, Michael. I won't forget your kindness.

Dealt with 2 different people for what ended up being 4 tires. Very helpful and polite service…read more Clean and comfy waiting room. Price was kinda rough but that's because the tire size not the place. They have better deals and service here than elsewhere. I originally went in for one tire and ended up going back for a second one two days later. The alignment was way off and they would not give me a tire rotation because the other two tires were too low on tread. I ended up getting two more tire tires and an alignment.

They get zero stars. On November 1, 2024, I went to the location in Lombard, Illinois wanting to…read morepurchase 19" rims for my car. They didn't have them in stock, they only had 20". I was talked into buying the 20" rims as they assured me that they would fit my car even though they are 2" larger than the original equipment. I spent $2,450 and the car looked AWESOME. Less than a month later, the front tire wasn't holding air so I called them up and they told me to bring the car in. I thought I had a nail in the tire but once there, they told me my rim was cracked and gave me the number to who they recommend to fix it. I became upset because of the way I was treated by Daniel and the other guy working up front. They were HORRIBLE, said I was lying, and accused me of hitting a pothole and putting fix a flat in the tire. After leaving a review about our experience, I received a call from the owner. He offered to replace the rim and I would pay half the cost and take the review down. He was going to call the rim manufacturer and call me back with a price. It was really cold outside with temperatures in the teens and I was having to put air in the tire daily. It is February 10, about 3 months later and I am still waiting for the owner to call back. I ended up having to pay to have it repaired by a company that I found on my own who confirmed that there was no fix-a-flat in the tire and that the rim was indeed damaged. I believe that I was sold a damaged rim and once the temperatures dropped outside, it started losing air. The company that did the repair rolled out the rim and tire to the waiting area and peeled the tire back and showed me that there was nothing put inside the tire and the rim was definitely damaged. See photo. I could have gotten rims and tires from Discount Tire like I have done in the past and received much better service and a warranty. Before you buy anything here just know that no matter what they tell you in the store "ALL SALES ARE FINAL NO REFUNDS/EXCHANGE" is printed on your receipt and they have no problem throwing that back in your face just like they did to me. Be very cautious.

The owner is a complete snake! Total rip off. They told me that the rims they put on my F 150…read morewould be okay on my car they were wider. I had them just a few day's and knew something was wrong. They wanted the rims and 1500.00 more for the correct ones. I hope the RAT rot's in HELL.

truthfully if i could leave no stars i would! they are the biggest scammers ever! i went there…read more3weeks ago to get an alignment. The hispanic man told me he won't do an alignment on my car because it's a bmw and he doesn't wanna be responsible for any damages. then he told me i needed two back tires reeeeally bad. so i listened (bad mistake)not only did he charge me an arm and a leg FOR USED TIRES they were BALD! BOTH TIRES! do not go to them they don't know what they are doing or talking about save your time and money!

These guys know What there doing and very chill good prices too love how my ride looksread more

Mike, Rob, and the whole staff were fantastic, they got my daily driver back on the road in no…read moretime. Oil change, AC recharge, cooling fan replacement (fixed and overheating issue), as well as locating & fixing an EVAP fault that triggered a CEL. They kept me updated throughout the process and made me feel confident that my vehicle will be repaired properly and be ready for the road once again. Fair pricing, and they even substituted in an OEM fan for the same price as the aftermarket when the aftermarket turned out to not be available from the supplier. Thank you.

Very upfront and honest about work that needs to be done on your vehicle. Will give you options if…read moreavailable. I have always been satisfied with the work they've done on my cars. Highly recommended!!

Incredible service from start to finish. The folks at J&C will take care of you to the point they…read moremake you feel like family. Everyone who I've known has used their services remark about the following: the excellent work they do, how accommodating they are, and that they are very fair when it comes to charging for services rendered. Do yourself a favor and visit J&C the next time your car is acting up. While it's never fun to deal with the expense, you'll have peace of mind knowing you're in good hands.

Great service, quality work and fair pricing! Friendly customer service!…read moreI would definitely recommend this shop to my family and friends!

Clean cars, clean customer service. I totally recommend you to visit this dealership is you are…read morelooking for reliable affordable car. I bought my car from them 3 months ago, and now I only trust them to service my car there until I trade it in and buy another one from them. Thank you Louay!

Recently, my wife and I purchased a vehicle and was assured that the battery was in optimal…read morecondition. However, upon inspecting the vehicle the day prior, I observed that the battery required a jump start before a test drive could be conducted--an unusual circumstance. I raised this concern, along with a slight misalignment in the vehicle's steering, with the salesperson, who subsequently relayed these issues to the owner. The following day, we returned with the intention of finalizing the purchase. I was informed that the battery had been inspected and fully charged, and that it was deemed to be in good condition. In my experience, a truly healthy battery does not require recharging to operate reliably. Notably, the vehicle is a 2019 model--manufactured in 2018--meaning the battery is approximately eight years old. There is no service record indicating that the battery has been replaced; had it been serviced or replaced through an authorized dealer, such documentation would be available. While the vehicle was fairly priced, we requested a concession of a slightly reduction in price to account for the battery and alignment concerns. However, the request was denied. The car was quite nice, and my wife liked it; however, had her battery died unexpectedly while she was far from home, it could have been a significantly problematic situation. I believe that addressing these issues appropriately would have been a fairer approach, rather than dismissing them solely to maintain the asking price.

Unbelievable service and attentiveness to detail. I ordered wrong wheel cover they helped with…read morefinding proper OEM cap and they immediately sent out replacement HIGHLY RECOMEND!!!!!!

Great pricing, awesome customer service!! Even had the president of the company help put them on.read more

Like most tire shops they offer free air check on your 4 tires. my tire sensors seem to go off when…read morethe seasons change. Each and every time I have been to the Glendale Heights store that person has been kind, helpful does what I ask and at the same time when filling the tires they check the wear on each tire. side note I have brought tires from this location that service too has been good, fast kind and keeps you informed. Ever need a tire(s) checked or need a new set give the people here a chance.

I visited recently for free tire balancing and rotation. I couldn't have had a more pleasant…read moreexperience if I'd paid for it! I was greeted warmly and professionally by Ramiro, who drove my car to the service bay. Afterwards, he informed me of the condition of my tires (they were good), and assured me that my wait wouldn't be long. In actuality, the service time was much faster than anticipated. This was my first visit to this location and I was most pleased with everything. I recommend this store without hesitation. Thanks again for your professionalism and kindness, Ramiro!