Very helpful. Beck was amazing and got my csr estimated and contacted the at fault drivers…read moreinsurance and handled everything. Would definitely recommend them for any body work or accident help needed for estimates. Thanks Beck ur awesome.

Great service. Car repair was done great…read more At very affordable price. Would recommend it

Rob is the best. He has been taking care of my cars for the last 10 years. He is reliable, honest…read moreand extremely knowledgeable. I recommend A to Z to everyone . A huge thumbs up!!!

We are very happy with this company. We dropped my car in for the air conditioner to be repaired…read more Robert was wonderful. He explained everything thoroughly. The price was reasonable. The service was wonderful. When we picked up the car, Joy was very friendly and knowledgeable. We definitely recommend bringing your car here for service.

I would not recommend Midwest Auto Shop to anyone based on my experience. The entire process was…read morefrustrating from start to finish. It took over two to three months to get my car repaired -- and while I understand the insurance adjuster had some delays, the lack of communication on Midwest's end was unacceptable. I had to constantly chase them for updates just to find out what was going on with my vehicle. When I finally picked up the car, I noticed the hood wasn't sitting correctly. I brought it up immediately and was told it would "settle into place." Within just two days, the hood began to bend even more, specifically around the latch points. I reached out, hoping they'd at least re-evaluate the work, but instead, I was met with defensive and threatening emails stating they would void the warranty if I kept pressing the issue. To make matters worse, they had removed an emblem from the vehicle during repairs and assured me it would be replaced. However, the moment I questioned the hood installation, they told me they would no longer order the emblem and officially voided the warranty altogether. That kind of behavior shows a complete lack of professionalism and accountability. The only positive experience was the young woman at the front desk and the messenger -- both of whom were helpful and courteous. Unfortunately, that's not enough to make up for how poorly everything else was handled. Save yourself the headache -- take your car somewhere else. ** Response to comment From owner ** 1. The insurance company for the driver who hit me recommended your shop for the repairs. 2. At no point did I ask you to falsify anything. I brought an oxygen sensor and asked if it could be installed, offering to pay for it out of pocket. Are you now denying that? 3. Regarding the accusation of falsifying: didn't you claim the hood was open in the final photos of the completed car? The hood was not sitting right, and you know that. Claiming it was simply open during photos is misleading. 4. I never claimed to be a public adjuster. I work on home insurance claims, so I'm familiar with adjusters and the process. 5. When I picked up the vehicle, I specifically mentioned the hood was sitting too high. If it had been hit, why were there no paint chips, dents, or damage to the bumper or surrounding panels? 6. You speak of integrity -- all I asked was for a fair reassessment. The situation deserved another look. 7. The car had the emblem when it was dropped off. After your team washed it and I picked it up, it was missing. I brought this up, and the response I received was that you had returned it but were not going to take responsibility for replacing it. 8. I genuinely tried to resolve this. I gave your team two to three weeks and asked for a re-evaluation of the work -- which was denied. Instead of acknowledging the concerns, I was met with defensiveness and my character was called into question. This is not how professional business should be conducted. I truly expected better.

Great service, Was recently involved in an accident. They…read moreprovided me with very helpful information and guided me every step of the way. They are very knowledgeable and take time to answer all my questions. My Tesla looks better than ever. Thank you Midwest Team, Thank you Jesus!

Fantastic! Recently I got into a minor ( and by minor I mean kinda big ) traffic accident. Upon a…read morefriends recommendation I took my car to Pacini Auto Body. They are so help full and nice! I had no problems at all! They even helped me call around for a rental car and since it was a mid Saturday afternoon, I only had the options of renting from the airport. They worked with my insurance company and handled everything for me, they called me to let me know what was going on and had my car fixed super fast! This was a vastly better experience than my last accident where I took my car to a " prefferd car repair center " with my insurance company ( ie the dealer I got it at ). Pacini Auto Body has made quite an impression on me, and I Will bring all my future car issues here to be fixed. They are friendly people that do great work, you can't ask for more.

I got into an accident with an uninsured driver and my insurance company sent me here for an…read moreestimate. Instead of shopping around, I came here to get Betty fixed. I was having trouble getting a ride to drop the car off so when I made the appointment to drop it off, the sweet lady at the office offered to give me a ride home. Bonus points for this accommodation. When I picked my car up a week and a half later, I was ecstatic! My driver side door had been a little offhinge for awhile and they went ahead and fixed that. It honestly looks better than before the accident. The color matches perfect. They worked directly with my insurance company and all I had to pay was my deductible. Pro-Tip! They only take cash. I was told it was because someone had once cancelled a certified check and they were out money. I can respect that.

Worked with Joe here, had a shattered sunroof and he fixed it overnight. Then scheduled a follow…read moreup to fix the related dent in the roof. Work was very good and they were very friendly with their communications. Haven't had too many problems with my car thus far, but I would certainly recommend them for any other issues, especially relating to body damage. They even cleaned my car before getting it back to me, which was great. Thanks again! -Ben

Do not let CarStar touch your car if you need a functional vehicle. I now have car that is two…read moreweeks old that runs rougher than my other car that is 25 years old. Here is the service you can expect with their guarantee. My new car was involved in a low speed accident in a parking lot that damaged the frame, a tire, and some side panels. All cosmetic damage has been successfully repaired. However the car idles very rough to the point of vibrations in the dashboard. Carstar was unable to diagnose the issue so I took it to Subaru. Subaru reports back that the transmission mount is bent and as is part of the frame. I bring it back to Carstar to have it fixed but Carstar still won't fix the issue since it passes their tests. Do not trust carstar west hill auto body with your vehicle.

My vehicle got side swiped causing damage to two of the rims and to the back fender area. Integra…read moreprovided excellent service, excellent pricing, and overall an excellent experience. The pictures attached where the car shows damage are right after the accident, the pictures where the car looks great is after I got it back. The turnaround time for repairs was quick. When looking at or driving the car I can't even notice that anything happened. It looks better than ever. I've always dealt with Alex, he's extremely personable and professional. If you're looking for a great place to get your car repaired, this is the place to go.

Stopped by today for a headlight issue and alex and jesus took care of me and was in and out in no…read moretime! They were very professional and welcoming. Definitely would recommend and would return.

The Service,Quality & Value of this business is Outstanding. They have repaired 2 cars of minds…read more They are the best in the business and Tim is Awesome

Very easy to work with. Doug and Tim are genuinely nice people to work with. Very professional…read moreand does great work. Been using them for years on all my vehicles

The quality and value was outstanding!!! I had scratches on the backside of the driver's side of…read moremy car! Havana Kustoms did excellent work.It looks brand new.

First and foremost is the communication. Frank is great about returning calls and responding to…read moretexts. I had 2 motorcycles repainted this winter 2025, and both projects turned out beautifully. I was kept in the loop about every aspect of both jobs, including being sent pics of the process along the way. I always knew where they were at, and when to expect completion. Havana's pricing is very fair and competitive, plus the quality of the work is top notch. Great local business that takes pride in their work, and provides honest and detailed information about any and all work to be performed. Highly recommended. Thanks guys!​

Who wants to be hassled by or worried about choosing an auto body shop when you're already unnerved…read morethat your car's been dinged?! The surefire cure is to head straight for Douglas Auto Body in Brookfield, where you can be confident in excellent service AND beautiful results. The owner, Doug Fiala, will keep you informed of your job's progress personally and do his very best to serve you courteously, promptly and professionally. I definitely recommend Douglas!

STAY AWAY!!! Especially if you're a woman!!!! Came to pick up my car when I noticed the door had…read moreanother dent in it and my door handle looked like it was mauled by a dog!!! I also noticed miles put on my car when I asked about it DOUG was flustered and couldn't show me the paperwork with my initial miles. I ask why was someone in my backseat my cover is all messed up there's dirt and oil everywhere he then proceeded to tell me it was because it was vacuumed, WHAT?!?! Makes no sense so he agreed in the end it was his fault took my car for another week called me 15 min before closing in a Friday said if I couldn't get it then I have to wait till Monday!!! Excuse me you messed up my car and can't even offer to drop it off 2 miles away pure ignorance. I barely drive this car so I went picked it up on a Monday and what do I notice ANOTHER DENT ON MY OTHER SIDE DOOR!!!!! Doug continued to deny it until I finally lost my cool because I felt soooo taken advantage of. Flash forward to a few months later I finally had to take my car on the highway to only notice the huge BREEZE THAT COMES STRAIGHT IN THE DOOR THEY DIDN'T SEAL!!! ITS NOW FREEZING!! Oh and I have a nice BMW that didn't have a single problem. Truly disappointed even the workers knew it was wrong. Oh and the price was ridiculous but I looked at all the good reviews and thought ok it will be ok then to find all the bad reviews coming in the past few months, truly a rip off. THANKS DOUG UPDATE JUST REALIZED YOU HAVE ERASED THE OTHER ONE STAR REVIEWS I SAW THE SAME MONTH I HAD MY CAR THERE WITH THE SAME PROBLEM!