Needed help with the tailight for my very lovely (but mean) mom's car. A 23 yr old Volvo that is…read morehardly driven. Mike, Josh and everyone at Bob Carter's were patient and amazing with every process and explaining the details to my mother. My aforementioned lovely (but mean) mother even paid them a compliment. Which is HUGE. Thanks so much!

If you are here, you know it involves car damages. They still work with your insurance company to…read moremake this whole experience as painless as possible. Car is ready when they say it will be and no surprise charges. Totally honest.

We first used them on the recommendation of an insurance company to repair collision damage. By now…read morewe have used them many times over decades and never got anything less than great service and amazing results. They really know their stuff, and have always been straight shooters on estimates. They're my go-to place for any body work, and I wholeheartedly recommend them.

Everything went well from the get-go. Every employee that I came across at Kubis was so friendly…read moreand so professional and efficient and conscientious... They kept me informed every step of the way, they did a fantastic job on my car, and they handled everything from getting involved in the Tow to returning my rental car for me. I cannot say enough about the employees at this facility as well as their expertise. Thank you all so much for being so kind and thoughtful and taking care of me. What a wonderful experience!!!

I can't say enough good things about my amazing experience at Auto Body Unlimited. The entire…read moreprocess for my collision repair from start to finish was smooth, transparent and stress-free. The quality of work was excellent, and their professionalism, responsiveness, and overall customer service were top-notch. Charles is super kind and really went out of his way to ensure we had a positive experience. His vast knowledge and valuable insights were incredibly helpful as we navigate the insurance claims repair process. It is always refreshing to find a business that does both great work and still provides good old-fashion customer service rooted in empathy, kindness and professionalism. I highly recommend them!

BEWARE...this body shop takes shortcuts and does negligent work. Took my 2025 vehicle to them after…read morea collision, kept my truck for 10 weeks (procurement of parts, supposedly), returned it with MORE issues than when I dropped it off. Have to pay out of pocket to a dealership to have repairs made properly. I would not trust this body shop with a Matchbox car. Door was replaced BUT the seal not properly installed, you can hear wind when driving over 15 mph. Windshield came back with 3 chips and the side mirror on the opposite side of the truck was scratched. There is residue on the leather arm rest adjacent to the door. To top it off, the customer service is horrible, a man and a woman that work the phones are very unpleasant. Communication is severely lacking and what I thought started off as a good transaction ended up horribly as soon as we held them accountable for their dishonesty. The only sign of integrity, which was appreciated, was when the owner offered to cover our rental to the tune of $2200, but that does not negate the poor craftsmanship on a $70K vehicle.

Amazing work! Fantastic and kind folks who really take care of you. My front bumper was all but…read morehanging by a thread after hitting debris on the highway, and they completely replaced the hardware and got everything realigned within an hour. Thank you very much!

I had an absolutely amazing experience at Downers Grove Auto Rebuilders! I cannot say enough about…read morethe exceptional quality of work, friendliness, communication, and incredible value this shop provides. Mike truly saved the day after another shop told me the damage to my car was unfixable and quoted me a price 6-7 times higher, insisting on full replacements. Mike and his team not only fixed my car but made it look brand new again! They even went above and beyond, addressing additional issues we hadn't originally discussed, all for an unbeatable price.The quality, value, and genuine care from Mike and the entire team are truly remarkable. I can't recommend Downers Grove Auto Rebuilders highly enough--they restored both my car and my trust in honest, reliable service. Thank you!

Came here for an initial estimate. There was a backlog due to the hail storm we had in March, but…read moreRemes was able to get me in. It only took a few days, their PDR is like magic and they replaced my windshield. Communication over phone and email was great. They're very transparent on the process. Highly recommend.

I had a very negative experience with this shop and want to share the facts clearly…read more On Monday, I called and told them my car had been rear-ended. State Farm sent an electronic authorization to prepare a repair estimate, and the manager "Chuck" initially agreed to handle it. After several days with no follow-up, I visited the shop in person on Friday to find out what was happening. When I explained the situation calmly, the mechanic reacted angrily, used rude language (he told me "f*** yourself"), and said he was too busy to take the job. During the first meeting, I simply asked if paying cash would make the repair cheaper -- a straightforward question about payment options that any customer might ask. He said that shouldn't be a problem, but today he accused me of wrongdoing and refused to proceed. For the record -- I never asked anyone to do anything illegal or improper. I only requested a standard insurance estimate via State Farm so I could review my repair options before committing. Instead, I was ignored for days, treated disrespectfully in person, and falsely accused when I asked a reasonable question about payment. I left shocked at the lack of professionalism. I would caution others to think twice before doing business here. I saw a lot of good reviews and was ready to bring this body shop a lot of business (it's even close to my office), but this experience made it clear that some people forget it's the client who brings money to the business -- not the other way around.

These guys are fantastic! My car got scuffed up and brought it over. They completed the job in…read moreminutes. High quality work abs reasonable prices. Highly recommend. Excellent service.

I cannot give enough positive feedback or praise for Chet and his staff! They are miracle workers…read more They have worked on several of our cars over the years and have always done an exceptional job. I highly recommend them above all other auto body shops for timely, honest service! The Pace Family

I got a full tint ceramic film on a SUV. Give them 3-4 hrs. When I got it back, the results were…read moreastonishing. Now, I have less sun coming in and more privacy. Ismael and his team are professionals and they will take care of your vehicle. The price was very reasonable and it's worth it. They're located next to Aldi. Make sure you turn left at that road closest to Aldi to enter. They do have a waiting area if you have a short wait.

Ismael and his team were great. Have a 2012 Honda Ridgeline I love. Needed some leather repair and…read morenew headliner. Pro job and came in as quoted. Fair price,no excuses. Highly recommended!

I could not be happier!!! Brandon arrived right on time (he came right to my house!) and got right…read moreto work. He was extremely friendly and did an amazing job. I had a handful of very small dents and he got rid of every single one. You can't even tell they were there. If you need PDR I highly recommend total Collision and PDR!

WHY MY REVIEW MATTERS: Because I was paying out of pocket, not going through insurance. This is my…read morefirst-hand experience. I do not recommend this business. I try to be very disciplined in leaving 1-star reviews, but this business deserves it. I came in with a scratch that started at my driver-side door and ended on my passenger door. I was quoted and given an estimate by an employee. I called back to schedule a drop-off and a woman who called herself the owner was so difficult to speak with. Not only did she over-talk me, but she bad-mouthed her employees. She followed by saying her employee shouldn't have given me an estimate. I said, well why is the employee working there then? The owner replied, "Well she's new." To which I responded, "Well why was she left alone then?" I continued, "I have an estimate in the name of the company and I'd like to drop my car off and for the estimate to be honored." After going back and forth for 18 MINUTES, she finally agreed to "allow" me to drop my car off so that SHE could take a look. I got to the business, and the owner was even ruder in person. Then she said, well this quote is no good. Let's walk outside so I can give you a real estimate. Then she said, what [former employee] quoted you doesn't cover repair. So the scratch will still be there. After more back and forth arguing bc she wanted to double the price on me even though I was holding the work order in my hand showing her, I just left. My time and well-being are too important. I saw other negative comments about storage fees being 3x the industry standard - it's true ($110/day). I saw comments about the owner being unpleasant - it's beyond true. Avoid this place. It's not worth the price or the headache.

Had some scratches on rear bumper (as was hit by uninsured/unlicensed motorist). Junior and his…read morecrew did a terrific job re-spraying the bumper on my Ford Escape. Paint matched perfect and cost was less than half of that of their competition on Ogden Avenue. They also removed a door ding with their paintless dent removal system. I am very pleased with the professional service and attention to detail. I highly recommend this repair shop. Brian

From the owner: We are an express auto body repair that's fast and easy on the wallet. We started as a Mobile…read moreTouch-Up/Bumper Repair company, servicing many of the automotive dealers all over Chicagoland and suburbs. We have grown to now offer our services to the retail customers, like you, who do not have the time or money for a body shop - especially when it is something as simple as scratched door or a cracked bumper.

Great customer service. Great communication. I bring all of my vehicles (6) here without hesitationread more

Some of my friends had vehicles worked on here and referred me so I called for some help with my…read morevehicle and even though they couldn't work on it the guy took 5 minutes of his time to tell me about other ways to find people that could help me out. Highly recommend very friendly and very helpful