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    Caliber Collision

    4.4 (9 reviews)
    Closed 7:30 am - 5:30 pm
    Updated over 3 months ago

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

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    Photo of John C.
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    5 years ago

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    2 years ago

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    5 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    TOTAL Collision & PDR Hail Repair

    TOTAL Collision & PDR Hail Repair

    (11 reviews)

    WHY MY REVIEW MATTERS: Because I was paying out of pocket, not going through insurance. This is my…read morefirst-hand experience. I do not recommend this business. I try to be very disciplined in leaving 1-star reviews, but this business deserves it. I came in with a scratch that started at my driver-side door and ended on my passenger door. I was quoted and given an estimate by an employee. I called back to schedule a drop-off and a woman who called herself the owner was so difficult to speak with. Not only did she over-talk me, but she bad-mouthed her employees. She followed by saying her employee shouldn't have given me an estimate. I said, well why is the employee working there then? The owner replied, "Well she's new." To which I responded, "Well why was she left alone then?" I continued, "I have an estimate in the name of the company and I'd like to drop my car off and for the estimate to be honored." After going back and forth for 18 MINUTES, she finally agreed to "allow" me to drop my car off so that SHE could take a look. I got to the business, and the owner was even ruder in person. Then she said, well this quote is no good. Let's walk outside so I can give you a real estimate. Then she said, what [former employee] quoted you doesn't cover repair. So the scratch will still be there. After more back and forth arguing bc she wanted to double the price on me even though I was holding the work order in my hand showing her, I just left. My time and well-being are too important. I saw other negative comments about storage fees being 3x the industry standard - it's true ($110/day). I saw comments about the owner being unpleasant - it's beyond true. Avoid this place. It's not worth the price or the headache.

    I would highly recommend Total Collision. Unfortunately, I've needed to use their services twice…read morein the past year. Both times they offered quality work and exceptional customer service. They saved me money and went above and beyond to get my car back on the road.

    West Suburban - Original Damage

    West Suburban

    (47 reviews)

    When my insurance labeled my truck as a total loss, I was terrified at the prospect of going…read morethrough the process of getting a new car. When my adjuster assured me I would keep the title clean and original, I went to West Suburban and asked Will if there was anything he could do. What started as an estimated $12 grand repair bill from my insurance became less than a fifth of that price through Will's advocacy on my behalf and the hard work of his team. This body shop is communicative and state of the art. I hope I won't see them again, but if I need another body shop I won't look anywhere else!

    I ran over some debris on highway following a truck transporting what appeared to be furniture. No…read moreimmediate damage was noticed until I tried to enable cruise control. Our insurance company recommended West Suburban. The team at West suburban was thorough and extremely communicative through the whole process. They identified the debris damaged our front leoximity sensors. There was also some minor body damage to the front grill. They explained the damage and process to acquire the parts and complete the repair. The repair took longer than expected but West Suburban was proactive in keeping us in the loop. They also completed much of the work during the Thanksgiving holiday week. The overall process was seamless and we got our car back fully repaired as expected. We highly recommend West Suburban for anyone major car body or repair work!

    Caliber Collision - bodyshops - Updated May 2026

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