Coffee date with the girls! We came here on a weekday afternoon, there were available tables inside and outside along the street and in the alley. The pastries and sweet treats were very tempting, but I just had a latte. There were 4 of us, so there were not that many tables for us inside, so we opted to side in the alleyway. One of the gals says their chocolate croissant is very good here, so I'll have to try it next time. Previously, I've been here on a Friday evening and it's quite a busy scene. I can see that it would be a popular spot for dates after dinner, when you want to grab sweets. read more

Been coming here for years, and in fact I've always had pleasant experiences here. Well, not so much yesterday. Came in and went up to the pastry section. Figured out what I wanted, but no attempt was made to be greeted. Guy kept going back and forth even though I was trying to make eye contact with him. Put my arm on the glass to make it clear we were ready. Still nothing. Eventually he greets the group behind us in line and says they were there first even though they were in a different section of the place for awhile. Eventually the guy at the cash register with all the piercings who seems to hate his job/life also proves to not really be helpful. I understand this is not a career job, but if you hate dealing with people, then maybe the job isn't the right fit for you and just quit and do something else. You're ruining the experience for others. Either way, very disappointed and hopefully they can retrain their staff on customer service. read more

Come for the pastries, desserts, and drinks, and not so much for the service. Not very pleasant staff, IMO. Santana Row stuffiness, perhaps? Like I need them more than they need me as a customer. We came here basically because they were open late for a cafe. I'll save the calories, money, and grumps the next time I have a craving. read more

Cocola Bakery - Blueberry Muffin! - Bakeries Near Me - San Jose, California

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Amazing favorite spot I visit to get my #1 Palmier and Bamboo Very comfortable place to come and seat and eat to enjoy a peaceful time. I do recommend Cocola Bakery to all. read more

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Amazing service and super wide array of pastries and desserts. They had some extra big pastries that looked very unique!

Ordered their whole fruit tart for Thanksgiving, and it was ok! Even though the description says it has a raspberry mousse, it was actually mango (I should have taken a picture of the yellow inside)... At least it tasted delicious! The frangipan and butter crust tasted dense, but at least the flavor was there. They also misspelled Thanksgiving and the writing was a bit sloppy. For an $80 fruit tart, I expected better. I normally like Cocola's cakes, but this may be a pass in the future. read more

Cocola Bakery - Fruit Tart - Bakeries Near Me - San Jose, California

This is a cute lovely cafe for some pastry and quick rest after strolling in Santana Row. My friend and I got the strawberry croissant, apple tart, orange soda and a chai latte. I love that their croissant is crispy and flakey, unlike some cafes where croissant looked good but was too soft and soggy. The latte also come in a huge mug! read more

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It's an okay bakery. Everything is really cute looking but not everything tastes that great. One of my favorites though is the pineapple with coconut cream pastry. On this last visit I tried the banana and chocolate cake and the caramel cake. The banana cake was horrible and I would not recommend that to anyone at all. The caramel one was okay and probably really good for someone who loves caramel. It's a nice little treat if you're in the area. Service can be a little slow but it's not bad if you're not in a hurry. read more

Cocola Bakery - Caramel chocolate cake on left 7/10. Banana Chocolate cake on right 1/10 - Bakeries Near Me - San Jose, California

I had the banana chocolate combination which was so rich and delicious but my favourite was La Sultan! It was one of the best desserts I've had in the Bay Area! I loved the cute ambiance of the outdoor seating and views of the street. The service was very quick and easy. read more

Cocola Bakery - Le Sultan (Hazelnut Cake) - Bakeries Near Me - San Jose, California

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Was walking by santana row and stopped here for some Quick drinks. Nice selection but heavily overpriced on the tarts and sweets etc. it is santana row so *shrug* , drinks are normal priced though, nice seating outside and indoors as well read more

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Plenty of options and quick service. We got the cheese danish and enjoyed its flavor, drip coffee was good as well. Plenty of outside seating options and cute atmosphere. read more

Cocola Bakery - Bakeries Near Me - San Jose, California

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My husband and I were passing through Santana Row yesterday and we decided to browse Cocola Bakery to see what pastries were offered. This is a very quaint and beautiful setup. They have available seating inside as well as a large seating area outside their store Front. The variety of pastries and cakes are colorful and so elegantly shown. I believe they also offer affogato options for nice days like yesterday and hotter days during the summers. When we walked in, we were automatically welcomed by the staff/baristas and asked if we needed help or had any questions. After browsing their whole selection of pastries, I noticed the pistachio almond croissant and told my husband that it looks delicious and pistachios are a thing/trend right now. He also noticed there was only one left so he said it may be super popular. So guess what he decided on? Haha yes we bought the pistachio croissant. To my surprise, it was not overly sweet but you can taste the pistachio cream inside the almond croissant. The almond taste of the croissant was also perfect. We didn't get a chance to order a coffee with our pastry so when we come back.. we will definitely try a latte or maybe the banana hot chocolate everyone is craving about when we were there. The only thing I suggest is offering Matcha (ceremonial grade, of course) on their menu: Iced and Hot with options for Strawberry or Regular (it's great to see sugar free options for syrups as well) but I know many cafes won't have too many sugar free options except for sugar free vanilla syrups. But if they had Matcha .. I would've definitely ordered an Iced Matcha with light strawberry syrup. But we will be back for sure as this place offered a pastry that was great to eat. read more

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Cute cafe with an aesthetically pleasing interior/outdoor seating area/pastry selection. My mom and I stopped by for coffee and a quick snack (we shared the Mango and Passion Fruit Mousse) mid-shopping trip. The food/drinks were fine (standard, nothing special), but the 3 stars are for the lukewarm, borderline cold service, which was enough to deter me from a future visit. Overall, Cocola is conveniently located (perhaps a reasonable place to rest/take a break after a long day of shopping), but I wouldn't go out of my way to come back. read more

They know what day it is. Today, I'm in Silicon Valley. I'm right back here at Cocola at Santana Row this Sunday evening, I'm very familiar with this Bakery in this neighborhood in Santa Clara. It was packed when I get here. The decor looks similiar to Maison De Patisserie in here. And I got a big Box of only the best assortment of Pastries, and I'm going to be giving this Box away today this time. The Tart looks beautiful, like it's too good to dig in, I got two French Almond Croissants, and I saw a few things other similiar Shops out there don't carry, like the Pink Apple and organic Strawberry Crumble, Pineapple Twist, and Lemon Scone. And I know how much the British, like their Scone. It was kinda pricey, and expensive for what it is, but it's whatever, it's OK. I had one of the Croissants, and it was delicious, scrumptious, and the Pastry Cream inside is so incredible. The only thing is, the Workers here could be somewhat more efficient, and better at taking orders, but other than that, everything was really good. I want to give this a 4.3/4.4 stars, but I'm going to give this 4.4 stars out of 5 stars. Magnifique. read more

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Stopped by Cocola at Santana Row right at opening on a Saturday. No crowd at all, which made it a relaxing start to the day. I got a hot mocha, the flavor was average, but the portion size was generous and the price surprisingly affordable for Santana Row. Tried the mushroom croissant and was really pleased. it had a nice savory umami flavor. Also had a pistachio croissant, which was decent but tasted like it wasn't made fresh that morning. Pastries are on the pricier side and the quality is average. Service was fast and the baristas were friendly. Outdoor seating was lovely, and there's plenty of parking, but it's only free for the first two hours. read more

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Cocola Bakery is a Santana Row classic. I love the pastries and it's always a wonderful treat after dinner or lunch. One of my favorites is the strawberries/raspberries and cream cake. It is light, fluffy, tart, sweet and oh soooo good! Every bite is soft and is quite fresh. There is indoor and outdoor seating and but tends to fill up quickly on the weekends and evenings. If you notice that there is no seating, you can always get it to go and walk towards the south end of Santana Row and grab a seat there by the fountains and enjoy your snacks and desserts there. I can't believe I have been coming here for the past 18 plus years. Oh how time flies by fast. They also offer coffee, tea, snacks, salads, sandwiches and other drinks. Service is pretty quick and friendly as well. The atmosphere hasn't really changed over the years and still looks identical to how it looked like almost 20 years ago. read more

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Had a great sandwich and side salad here. My daughter opted for one of the desserts (a very well made croissant). Honestly, the only complaint I have is about the seating - not enough of it. We had to wait around quite a bit to find seating. I've eaten here multiple times but this is the only time Ive submitted a review. If in Santa Row, you should definitely try this baker. read more

Cocola Bakery - Bakeries Near Me - San Jose, California

Sunday morning @9am & NO ONE was there! No one was at Santana Row & no one was the bakery!! I was able to get in/out in under 10mins! I tried their Strawberry Croissant & OH EM GEE!! It's SOO delicious!! Their Cheese Danish was delish as well' I also enjoyed their drip coffee. I highly recommend both! ‍ read more

Cocola Bakery - Strawberry Croissant - Bakeries Near Me - San Jose, California

Let's point out the obvious, it's extremely overpriced. I mean you are on santana row so what do you expect? I am still rating it a 4 despite that. The deserts look amazing. The Macarons were delicious but this tiny box of 6 was $15 the large size ones are $30! I like how the ice cream comes in a container already it's so easy with kids! Service was quick and helpful. Ambiance was nice and cute. We will be back! read more

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Nice and inviting bakery at Santana Row. Desserts were good (we ordered their napoleon, chocolate croissant and chocolate mousse cake)... they were good but nothing extraordinary. Prices are a bit more expensive but I understand theyre at a premium location. Nothing to complain about, really. If youre craving for cafe food, Cocola will do the job. read more

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Order this place to go! The dining area is small and crowded. Cool packaging and excellent cheese cake! read more

Cocola Bakery - Cheesecake Passion - Bakeries Near Me - San Jose, California

Cutest little shop. It almost reminds me of being in Europe at a local cafe. There is indoor and outdoor seating. There is something for everyone from pastries to coffee. There is a limited savory menu which I found convenient. Service is good and the decor is relaxed. It's a great place to meet friends or just hang out with family. read more

Cocola Bakery - Bakeries Near Me - San Jose, California

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I have to admit that when I saw this place listed in Eater's "Best Bakeries in South Bay" list, I rolled my eyes a little. My first impression of Cocola (having past by it several times when I'm in Santana Row) is that it's an "Instagram bakery," meaning a place that serves nice looking pastries in a good looking setting but doesn't really deliver in taste. I won't name names of other bakeries that are in this category... *cough* Paris Baguette *cough*. However, I decided to give it a chance instead of harboring onto this initial judgment. I got the hazelnut cake, the creme feuillet, and pistachio croissant. I was very surprised at how great the first two pastries tasted. They were both very well balanced and not overpowering, which is usually my experience in having these kinds of items at other bakeries. I was pretty disappointed by the pistachio croissant. Not only did the green cream filling look unappealing and unnatural but it also tasted pretty awful. I thought that this croissant would be a nice alternative to the traditional almond croissant but unfortunately, it didn't deliver. In all honesty, I would probably have given this place a perfect rating had it not been for this one croissant. While I didn't get any savory items, they also didn't seem like anything too special from what I saw. Overall, I think that this bakery is decent if you live in the nearby area and need a no-fail "safe" bakery to order a pastry or dessert. I would definitely consider stopping by here for a sweet treat after visiting Valley Fair or Santana Row. read more

Amazing bakery! Delicious well made beautiful pastries. I don't remember the exact name of what I ordered, but it was a vanilla cream pastry puff and a keto zucchini parmesan bread. Both were delicious! The vanilla cream reminded me of crème brûlée, it was amazing not too sweet or heavy perfect creaminess and nice texture! I shared with my sisters so they could try and they loved it as well. Everything is well displayed and smells amazing right when you walk in. Friendly staff. I am happy my sister lives right above so I can come here often to try more delicious treats! read more

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The manager who has the bob cut hair with thick round eyeglasses is extremely rude and arrogant. I was really disappointed with my visit to Cocola in Santana Row. The customer service was rude and unwelcoming from the start. There's no sign anywhere that says customers can't sit near the door, yet after we sat down, the staff came and abruptly told us we had to move. If that's a rule, then put up a clear sign and don't place tables there in the first place. Overall, the place is overpriced and the desserts honestly aren't that good for what they charge. With how poorly the situation was handled, I left feeling frustrated and unwelcome. Definitely expecting better from a store in this location. Management really needs to step up staff training and customer experience. read more

Cocola Bakery - Bakeries Near Me - San Jose, California

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I was really disappointed with the service at Cocola in Santana Row today. I ordered a mint tea and paid, then sat down with my pastry. Only after all of that did I get told they were out of mint tea. At that point, I was forced to choose something else I didn't want, instead of being informed up front or offered a refund. This feels like a basic customer service miss -- if something is unavailable, that should be communicated before taking payment, not after. The situation could have been handled much better with proper staff training and management support. A simple heads-up or proactive offer to refund would have gone a long way. Hoping management improves how customer issues like this are handled in the future. read more

Cocola Bakery - $4 for hot water and a tea I did not want - Bakeries Near Me - San Jose, California

I love the banana crunch cake, its so good! I would definitely recommend it if you get the chance to hit up this spot.

The food was sub par, This location has really gone downhill over the years. My tiramisu was still frozen in part. It's clearly some mass bought frozen tiramisu but I would appreciate at least thawing it. The coffee was meh, but I'd be ok with it if the rest of the food was better. The sandwiches have gone downhill too. Hard baguette with a puny piece of ham and some cheese. By the time I got my order it was already getting cold - maybe it's better if you get it fresh? Much better options on Santana Row or at Valley Fair across the street. read more

Favorite bakery on the row. Best service and always super clean. Love pairing thw desserts with a coffee

Ordered a hazelnut latte, cannot taste the hazelnut and coffee taste watered down. Not sweet at all. read more

Cocola Bakery - Ordered a hazel latte, coffee taste watered down and absolutely no flavor. Cannot taste the he hazel in the latte. - Bakeries Near Me - San Jose, California

Amazing collection of desserts and service is very good. I love how they have both savory and sweet pastries read more

Cocola Bakery - Desserts - Bakeries Near Me - San Jose, California

Overdue review of this spot. My fiancé and I have enjoyed their Cappuccino and pastries and dare I say better than Eatly. Upon walking in, a display of amazing pastries, desserts and also great sandwiches and salads. Staff are very friendly and happy to make suggestions as there is simply too many to choose from. Today, my fiancé and I enjoyed a breakfast pastry that had egg, bacon on an amazing croissant, as well as a plain croissant. We also enjoyed two cappuccino that were the closest we have had compared to our time in Italy. The pastries are delicate and flavorful, the coffee is nothing but quality. This is the perfect spot to enjoy with friends and family while enjoying the atmosphere of Santana Row. We will be back to try their lunch menu. read more

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Craving coffee after brunch and wanted some dessert as we walked down Santana Row. We had latte, banana hot chocolate to go with some sweets. I personally prefer flaky pastries so I enjoyed the almond croissant while the others loved the mousse and tart. It was packed and a bit confusing at ordering and they missed one latte but we were about to cut the line to add the missing latte. Decor is cozy and small but cute. read more

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The people who work here are nice enough I guess . but the patrons will let their annoying small dogs carry on and on barking away it's like a super nuisance noise , they don't care who they're bothering . especially for out of town visitors tryinto relax on Saturday night on the sidewalk cafe to enjoy it it's my first time in San Jose and I gotta listen to some dog with high pitched yaps pierce my brain and the staff don't regulate this for the other customers and i had to leave bc I couldn't stand to sit there and have someone else dog bark in my ear . I was tempted to throw my coffee on the dog bc it was beyond irritating . I feel the staff can tell them to leave but they don't care read more

Cocola Bakery - Bakeries Near Me - San Jose, California

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Visited on a Friday evening - the line was long but service was pretty efficient. The seating outdoors was plentiful and reminiscent of (what I imagine to be) a French cafe with decorative metal tables and chairs which are light enough to easily move around depending on your party size. The dessert I tried was a tiramisu and the pistachio croissant, which were very tasty. I also ordered the smoked salmon croissant sandwich, which came with a small green salad with a yummy, mustard-y vinaigrette, and a side of mixed fruits. The sandwich was plain but tasty. This experience, for what its, was pleasant, if not just a bit overpriced which also isn't surprising considering it's Santana Row. read more

Always so delicious! Love the pastries and always get the cakes for special occasions

The food here is great, and the staff are nice and helpful. Lots of options to choose from. I love the comfy environment that it gives like a cafe :) read more

Cocola Bakery - Bakeries Near Me - San Jose, California

Super efficient service and they are super nice. We've gotten the strawberry croissant before which is unique and delicious. Today we got the blueberry muffin. It's not too sweet and it had a cardamom or ginger flavor? Either way I'll come back for the strawberry croissant! read more

This is always my favorite dessert bakery whenever I am shopping in Valery Fair across the street then head over here for some dessert. I always over the mango mousse as it is my top desert here. Price over the year had been increase rapidly due to the economy and pricing in Santana Row. The valley had outdoor and indoor seating through the year. Services sometimes a miss and a hit due to the volume of the customers but it is not that busy on weekday. read more

Cocola Bakery - Bakeries Near Me - San Jose, California

Great and friendly service. Great food. Easy to order. Nice and clean. Tastes good. Alba was very friendly and kind.