Very good service, professional Erick Pineda thanks for all your help he answer all my concerns about this Also Brenda very good costumer service . read more

From the beginning of our experience with this company it was fantastic. Both of the ladies that my wife spoke with, were super kind, knew the answer to everything that was asked and they were able to schedule a tech to arrive within an hour or two. The gentleman that showed up was very polite, wore a mask and shoe coverings. He treated the inside first allowing us time to get our dog ready then did a thorough job outside too. We recommend this company! read more

My new technician is Malcolm. He is the best of the best!! He was very attentive and listened to my concerns. Malcolm is very professional and very industrious. He is my go to guy for now on! read more

This is a rip-off! We have been using this company since July and I still see spider webs in my house weekly. They have sprayed in my house 2 times and have come out monthly to get this under control, to no avail. The fleas got so bad that after they came a sprayed indide the house, I had to also do a major flea bomb in each room. The customer service is great, but the product does NOT work. read more

Amazing results and super Friendly and thoughtful people. If you live in Fountain Valley you have pests and you have ants! This company comes in does the job and leaves no odor or mess! So glad I found Coasterra and I highly recommend them. Even my pets seem to like the service technicians. read more

I do not recommend this company at all. I hired them for Spider extermination, and they were unable to get rid of any spiders, and then came up with nothing but excuses. read more

Great service from start to finish! Jasimine was great on the phone in helping me migrate from another service to theirs and was very helpful along the way. Ryan did a quick yet thoughout job when he came out, careful to call 30 min ahead so I could rush home to make the appt (as I had forgotten my own appt). He understood and implemented my needs/requests while being aware of my concerns for my pet's safety. He assured me after a couple hours the spray would be dry and safe and it was! I would and will recommend Coasterra to any homeowner or renter in Costa Mesa, Newport and surrounding areas! Nice being proactive against pests like spiders, ants, wasps, etc.! read more

As a first time homeowner it's always scary when having to call for any service, you never know if the price is right. From the moment I requested quote, someone came within 2 days. Reasonable price and great follow up for all the services. You can emailed reminders and emailed confirmations of services done. And pests gone. Definitely recommend. read more

Derek came out today for our first visit and did very thorough job! I have young children and he made sure to go into all their play structures and spray in the cracks and crevices and let me know what he found! He also called me when he was on the way and showed up promptly! read more

Eric Pineda is very professional and does excellent work. We highly recommend Coasterra for any pest control needs as well as Eric or Ryan who has also provided professional services. Our sincere thanks, Bob & Margaret read more

Friendly, Professional, and all around 10/10 human beings working for Coasterra. The summers in beautiful Costa Mesa come with amazing weather as well as spiders and bugs... After months on pondering pest control Tyler showed up on our doorstep. Both my wife and I work from home and we asked him to come back later in the day when we were free - which he did. Tyler is a smart guy who knows his bugs! His kindness and knowledge won us over. On the day of our spray, Rick called before his arrival to make sure it was a good time for us. Rick arrived with a smile on his face and ready to help get us bug free! Turns out, Rick is a top tier human being and an incredible asset to Coasterra. He is the ultimate pro who answered all our questions with patience and grace. He even helped my wife move a heavy coffee table into our office as I recently had back surgery. People and service is everything and Coasterra is lucky to have such great sales and operations folks in the field with their prospects and customers. We will 100% recommend to our neighbors, friends, and fellow yelpers. Thanks Tyler, Rick, and Coasterra. read more

As always, I am very pleased with the quality of the service that Malcom provided. He always calls to let me know when he's on his way. He's very courteous and professional. I have no issues with the service but I know if I did, it would be resolved. Thank you so much Coastterra Pest Control. read more

By far the worst pest control company I've ever dealt with. The sent someone out to our house without our approval and they sprayed our front door arch & charged us the full amount. When I called the office the girl said "yeah sorry we haven't been letting our customers know we're coming because of COVID they've been cancelling so we've just been sending people out to do the service." We were home, no one rang the door bell or let us know they were coming. If we had known ahead of time we would of planned for their services. These people are shady and money hungry. PLUS, their services don't even work. We had spiders and ants even after they sprayed. My advice is steer clear of this company. I recommend Moxie Pest Control, they're amazing. Much better customer service & their product actually works . read more

Rylan was our technician and he was very professional. He informed me about the process and the treatment was fairly quick. Julio handled our appointment and was very quick in responding to our questions and rescheduling. read more

Jamie does an awesome job at our business, The Red Leprechaun, a Irish Pub/Restaurant. They also control our house monthly pest control. Staff in the office also super friendly and accommodating. read more

Coasterra has been providing pest control for our home for about two years. They are affordable, reliable and flexible with their appointments. They worked around us having a new baby and dog which was so helpful. The company communicates well and we always have the same employee/tech provide services which we really like. read more

Just had my first service with Coasterra. Derrick was great, friendly and knowledgeable. Thanks!

It's been a year having this company do our pest control. They have been extremely attentive and reponsive to our needs. I have needed to make schedule changes, and no issues in accommodating my needs. All of the technicians have been professional and personable, they always extended their services outside my normal maintenance s schedule. read more

Ryland is awesome! He came over today after a bad situation and really took care of my wife and I! Thank you for caring Ryland!

Very happy customer! The tech Eric was very knowledgeable, and addressed all of our concerns. Within hours of the first treatment, we found insects, water bugs, and ants all dead in our backyard. We were truly amazed how quickly we started seeing the treatment work. Im very happy with their service and I would definitely recommend this company to anyone! read more

Technician was great, alerted me before the appointment and when he arrived. Outside bug service was quick, have not done inside yet. Will update with results. read more

Emergency with a live rat only in a mouse trap. They came and save the day!

To start the customer service here is always fantastic always above and beyond friendly service. I haven't had the best luck with the technicians although they are always friendly they are not always thorough or do a good job. And now as of today I was talked to as if I was beneath him or don't understand the services provided which I've been a customer for over a year now. I know the services I can request and what to expect based off of previous experiences, I don't appreciate that he talked to me so rudely. And he didn't do what I asked him to because he cut me off and didn't allow me to finish to explain where he needs to concentrate not happy after today. read more

I had Coasterra for over one year. Late last summer my wife added mosquito control for an extra $59.00 a month. They showed up with two plastic buckets that were supposed to trap the mosquitoes. They would only tip over in wind and fill with water in rain. I complained to the techs but never called the office. I just switched to a new company with better mosquito chemicals and Coasterra wouldn't let me out of my contract charging my account $199.00. I asked for them to waive the penalty but they wouldn't waive it or break down the payments. Terrible local company with terrible customer service. Do not use them. There are numerous other companies that listen to their customers. read more

Coasterra came out and did a wonderful job with our ant problem. Haven't seen any ants so far after one spraying.

I can't say enough about the amazing customer service and professionalism Coasterra Pest Control practices. Not only did our pesky issues disappear, we are confident with our service that should anything else arise, all will be handled. Ryland is the best and I'm so glad to have found them. read more

This company strives on having 5 star reviews, and are worth every star they've earned. Though, IMO, Shelby is the reason the service is orchestrated so well. I had a pest issue troubling the tenants of a house I own. I'm out of state so there were conflicting schedules along with urgency behind the matter, I couldn't address in person. Shelby managed to squeeze my tenants in by rerouting an inspector. While I didn't get much feedback from the tenants regarding the issue, Shelby was able to communicate to both parties effectively while allowing me to properly inspect photos for myself. She is an essential part of the process, and I could not have asked for a better person to handle the issue. Oh, and on top of it all she provide a great rate! Highly recommend! read more

Great job again on our pest control service. I needed special attention to a couple of details. Our service person was helpful, responsible and professional. Good to do business with you! read more

ABSOLUTELY AWESOME TECHNICIAN! Matt came to our home to check out a pest problem we thought we might have. He wasn't scheduled to come until the next day, but he fit us in at the end of his day instead of making us wait until the next morning. After checking everything out, he gave us the "all clear". He was so professional and caring and put our minds at ease. We will definitely call Coasterra back if and when we have any problems with pests. Great customer service! Thank you, again, Matt! read more

So far, I'm extremely impressed with Coasterra's employees and pricing options. Our first service is on Friday so I'll post another review after receiving the services in our home. Very friendly and helpful sales associates who got us set up with our first appointment. read more

Malcolm is fantastic. He takes his time and does a thorough job. He is very polite and courteous and listens to our concerns. So nice to have such a professional technician. read more

Beyond terrible. I am interested in getting in contact with anyone who has had a bad experience to see what our legal options are. At this point, all I can do is spread the word to my neighborhood, post on Facebook, post on Twitter and get into contact with a news station. Also, going to reach out to the BBB about their lack of service fulfillment. I also plan on reaching out to a few city folks who may be able to help so that vulnerable, older people do not get duped by their selling scams. Luckily I am very active in my community and as a teacher, I do not want my students to have to endure this in the future or their families. My story: they came out to our home OVER A YEAR AGO. Basically, they said 99 dollars for a trial and then a quarterly payment option if we wanted to continue the service. NEVER DID THEY STATE THAT THERE IS A 200 dollar cancellation fee. A man came out for approximately 2-3 minutes and we found no difference in small bugs. So of course, we said we would like to terminate services which was the point at which the 200 dollar termination fee was brought to our attention. I called and complained early on about this experience and nothing was resolved. From that point on and for this last year they have spent their time and energy on collecting the 200 dollars termination fee. Buyer beware! read more

I was given a six hour window to wait around on Saturday afternoon. The service tech showed up about one his name was Paul, I explained to him my problem with black widows and he set out to work. He had his duster with him and after five minutes I looked outside and his car was gone. I went out in my backyard and looked under the barbecue, under the patio furniture, along the foundation, and around the hot tub and rubbed my fingers in those areas and found everything to be dry and there was no smell; it didn't appear that the backyard was even treated even though I was charged for it. The areas in front that were easily accessible like the front porch were wet but the planter areas were all completely dry in the front yard. I've had pest companies come out before and they were always here for a good 30 minutes, this is absolutely the worst experience with any company I have ever had for pest control. Waste of $99.00 read more

Jamie has been doing a trap out of rodents at my house for the past month. He is always professional and always calls me 30 minutes before he arrives. I Love Coasterra! read more

Rylan Woodall was great to work with. Even though we did not end up using Coasterra Pest Control, I want to say they were prompt in getting back to me after my initial inquiry. An appointment was scheduled as soon as possible and Rylan came out to evaluate our situation. He was very professional and polite. He assessed our current situation and advised us on what his finding were. He was very personable and kind. I was very happy with their services and I would use them again in a heartbeat for any future pest control issues. read more

Jamie the technician was very professional. He first asked us questions about our bug problem, then educated us about the problem. He told us what treatment would resolve the problem and proceeded treating the bugs. Great job Jamie. read more

Jaime did a yeoman job of spraying inside & out! I would highly recommend Coasterra to anyone seeking pest service Joe Harris Huntington Beach read more

I'm very happy with the service. They always notify you when they will be there and leave a report of what was applied. They will come back if you see any bugs, but I have yet to have you ask them to return. Technicians are very friendly and courteous. read more

The last pest control service that we had done was performed by Rigo with Coasterra Pest Control. Rigo was very thorough and very professional. He called 15 minutes prior to arrival and he completed all of the service requirements in a timely manner. We would highly recommend Rigo and Coasterra for your pest control needs. read more

I highly recommend Costerra for any pest needed. Robert came to my house to offer the services, he was really friendly and knowledgeable of the process. Robert explained everything step by step. I called the Call Center to ask some questions 2 weeks later and everyone there is so helpful, friendly and they answer all my questions everytime I call. Rylan the technician that came to my house was really professional. He called before arriving to my house. Once he arrive he asked if I had any questions and if they had explained the process. Everyone at Costerra is professional and their costumer service is over the top. read more