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    Clutter Moving & Storage - Seattle

    3.1 (165 reviews)
    Open 5:00 am - 5:00 pm

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    Services - Clutter Moving & Storage - Seattle

    In-state moving

    Out-of-state moving

    Self storage

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    "Nationwide Standard Shipping" unavailable. Customer service told me it was only "for selected customers." Which they don't mention at all.

    DO. NOT. USE. CLUTTER! They trick you into thinking they deliver your stuff anywhere, and that they can send it via FedEx. Turns out they can't! I moved to another state, and they told me that I would need to go to their WA facility to pick my stuff. As for their FedEx delivery, according to them, it is only for "selected costumers" (they don't specify which ones). They misguide you with their website, and the customer service is awful. Do yourself a favor and don't use their services. You can find better options.

    Pay to get your stuff broken!!!! Never use this company, ever! I stored my stuff with them for 6 months and they broke 4 things. I had a perfectly beautiful Ikea kitchen Island that I took really great care of, the movers literally dropped it Infront of me. When I opened it to assemble it the wood was broken and they are denying the claim stating that it is composite wood and not covered under their warranty. I had a lamp that was undone and they broke the wire, $85.00 lamp and they are only giving me $6 for it. Broke the leg off of my dresser which is made of pure wood, costed over 3,000 and calling it a minor damage. Lets note even talk about my TV console. Pay to get your stuff broken!!!! 3/14: No one has reached out.

    Why didn't Clutter look for our things sooner?!??

    Update: Same excuses. Friends don't let friends use this service. Prior: If Clutter loses your stuff, and you complain, they'll refuse to reimburse you without you signing away your freedom of speech. The BBB does nothing as long as they reply. You'll get nothing bc they coerce you into signing something before complaining. We did all this before complaining.

    Shout out to Kiah, Brett, and Elijah!

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    13 days ago

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    3 months ago

    Highly recommend Clutter-they arrived on time and got all my items labeled. It was the smoothest move I ever experienced!

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    5 months ago

    my movers Cedric & Sirr were friendly and efficient. I felt that my items were being handled with care and I'm so glad I chose clutter!!

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    11 months ago

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    3 months ago

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    11 months ago

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    1 year ago

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    1 year ago

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    11 months ago

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    1 year ago

    Easy delivery. Good communication and got things done quickly! Both Quantin and Thai worked efficiently and effectively.

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    7 months ago

    Very kind and helpful movers. Moved quickly and efficiently. Highly recommend and would use them again!

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    7 months ago

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    10 months ago

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    1 year ago

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    11 months ago

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    2 years ago

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    11 months ago

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    1 year ago

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    2 years ago

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    3 years ago

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    1 year ago

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    3 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    2 years ago

    Very handy service and the were able to use less storage than anticipated. People were friendly and professional.

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    3 years ago

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    4 years ago

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    2 years ago

    Was just told my date to have my items moved to me wasn't scheduled. Disconnected from chat 3 times. Very unhappy.

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    3 years ago

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    4 years ago

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    3 years ago

    Once again, I had a great appointment with Clutter! Super friendly team, efficient &helpful.

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    7 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    Page 1 of 5

    Ask the Community - Clutter Moving & Storage - Seattle

    Review Highlights - Clutter Moving & Storage - Seattle

    And I'm pretty sure Joe helped me at the beginning and also brought the first round of my stuff back a couple weeks ago.

    Mentioned in 9 reviews

    Read more highlights

    Seattle Vault Self Storage

    Seattle Vault Self Storage

    3.5
    (61 reviews)

    AVOID THIS STORAGE FACILITY AT ALL COSTS…read more 1) YOUR BELONGINGS AREN'T SAFE ESPECIALLY ON FLOOR 5 NEAR THE WINDOWS I stopped by my unit (822) on floor 5 to drop off boxes and found my belongings sitting in stale, smelly water. The unit had been flooded with rainwater, with three large water-damaged areas on the ceiling and water marks down the metal walls. The actual units have no ceiling, allowing water to drip inside. 2) IF YOUR BELONGINGS DO INDEED GET DAMAGED, EXPECT TO BE TREATED AS AN INCONVENIENCE. These people have zero customer service or problem solving skills. If your unit has water damage like mine, you are on your own. SOL. 3) THE LOCAL MANAGEMENT TEAM ACCEPTS ZERO ACCOUNTABILITY I immediately alerted them of the water and there was zero immediate action to rectify the issue. No solution offered. No empathy. No accountability. Nothing. They pushed me off to Bader Insurance. (If you store here, get insurance!) 4) ROGER, THE MANAGER OF THE FACILITY IS USELESS. When I eventually managed to speak with him (after a week) to discuss the next steps of moving out of my unit, he immediately acted as if I was a nuisance for seeking a resolution to the issue. His customer service skills were non-existent, and he made no effort to offer any form of make good or solution to address the urgent problem. My belongings were still sitting in water. He was defensive, apathetic and unprofessional. Instead of showing empathy, finding a comparable unit on the same floor and honoring my current rate, he acted as though it was outlandish to even ask him to collaborate on a solution. He proceeded to run me in circles until I hung up on him. 5) NICK, THE ASST MANAGER, IS EVEN MORE USELESS AND THAT'S PUTTING IT NICELY. Every interaction I've had with this man has been odd. He is unfriendly and unhelpful every time I've engaged with him. He lurks around the storage office with a frown. As a result of my most recent experience with him, I truly believe he is somewhat sinister. 6) THEY GET PLEASURE IN KICKING A HORSE WHILE ITS DOWN After two exhausting, emotionally and mentally draining hours moving my unit from 822 to 864, covered in muddy water and realizing just how much of my furniture was damaged, my friend tossed a bit of plastic wrap into the office trash bin on our way out. Nick immediately threatened us with a $100 dumping fee. No acknowledgement or empathy for my situation, just looking to be a d*ck. My friend argued with him, and I picked up the trash, cursed him out and left. I imagine he gets off on the 1% of power he felt in that moment threatening a woman with a $100 dumping fee. Cool story bro. 7) THEY HAVE EXTREMELY LIMITED HOURS Their hours are extremely limited. I often rush to the facility after work, but half the time between 5 and 6 pm, the Assistant Manager is nowhere to be found. I've had to wait over 20 minutes and call or email to get access countless times. Local management clearly doesn't care. 8) They have one TINY "passenger" elevator and a freight elevator. You aren't allowed to go up on the freight elevator so you have to depend on the Assistant Manager to actually do his job. Good luck with that. 9) The facility is in a busy area, and a moving truck is going to have to maneuver through the tiny alley way and it is TIGHT. Not ideal. I'm currently dealing with Bader Insurance and figuring out the next steps. I reluctantly moved my items to a different unit to salvage them and assess the damage. I'm stuck at this facility for now. I don't know what's worse: renting a truck and spending more money to move to another storage facility, risking further damage by staying here, or seeing the Assistant Manager's smug face every time I visit. The only silver lining in this ordeal was the Regional VP named Ken. He listened to my complaints, offered empathy and swiftly resolved the issue by reserving a comparable unit on the same floor. He didn't have to step in, but he did, exemplifying why he's a Regional VP. He gets it. I am 100% certain the local management haven't informed ANY tenants about my situation. So I am sure more people near unit 822 are impacted and just haven't discovered the damage yet. Rent at your own risk.

    Had a great experience moving in extra stuff out of my apartment. I was looking for a place that…read morewasn't overly priced for a 5x5 in the summer season. Luckily for me Seattle Vault was the best option. Nick did a great job of giving me the run down of what to expect in terms of pricing and insurance. His service was amazing! He made things quick and easy to understand. I will definitely be staying with Seattle Vault for the long term.

    Clutter Moving & Storage - Seattle - selfstorage - Updated June 2026

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