I pulled up to the big tank right out front where all the hoses were and the lady came out quickly…read more She checked my tank and said it was pretty much full already, but she topped it off. I only needed a little under 2lbs so she only had to charge me $5. I liked that she had both Andes Mints and Peppermint Pattys at the desk. I was in and out of there in minutes.

Refill service was quick and courteous, and the price was good. Will be returning here for all…read morefuture refills.

PacWest was GREAT. They were "forced/priced" to "retire". Suburban Propane's 1st story was PW 'went…read moreout of business' & SP had 'taken over' all PW customers. Their refill quote in February was triple the price of propane at gas stations, due to my 'low consumption'. I told them to pound sand and make an appointment with me for tank removal. They sent several tank rental fee letters with past due charges; with no proof of ownership, no past, current or new contract, nothing but a bill; 5 red flags. I called again to refute the charge & they said tank removal would cost me $150; 50% more than a year of rent conveniently. I should send them a past due STORAGE fee. This is America and I will choose who provides my services. They did not acknowledge my first conversation, their story NOW was PW owner "retired"; red flag! Past due charges after I refuse any business with them and tell them to retrieve the tank! SP does not own that contract u had with PW. Shop around. Buy a 60 gallon tank or two and fill at a station. Have a handyman assist. SP's practices will have you paying 2 to 3 times or EVEN MORE than necessary. They downplayed all their negative reviews; red flag! THIS IS AMERICA & unfortunately capitalism can mean the big invisible corporation will force the 5 star local businesses out & jack prices up each time they gobble up another. Self Protection is what SP should stand for; BUYER BEWARE. Thank goodness for YELP! I was lucky to have read up on SP. The sound of my head popping out of nowhere land was LOUD. Do not say yes, do not sign, do accept propane, do not pay for rental or removal I to a company you did not contract with. Ask them to remove your info from your records. Record your phone calls with them, at least take very good notes. Happy & Safe 4th to all; FREEDOM!

super easy process to connect and hook up to our new to us home. The rep explained everything…read moreclearly and was able to get someone out within a few days to fill up my tank. They also installed a wi-fi receptor to inform me and the company when my tank gets to 20% and someone automatically comes out to refill. couldn't ask for better/easier servicing.

Nico just installed our new propane tank on Hammersley Inlet. He and Robin were fantastic -…read morefriendly, responsive, extremely knowledgeable, thorough and just a fun couple to work with. We like supporting small and locally owned businesses and we highly recommend this family and veteran owned company! They are also dog friendly and our pups loved them. Rick and Ellyn

Nico (and his wife Robin) are awesome! I needed a generator installed at my new home. The…read moreelectricians I got quotes from were all over the place on price and still wouldn't have been able to install the propane tanks and lines. Nico was who I called to get a quote on tank installation, and I figured I'd also ask for his bid on a generator... Not only was he less expensive, he was able to do it all, tanks, lines, electrical... Even hooked me up with a nicer range he was replacing for another customer in the area. Great people and local, too! Quick to respond and friendly to boot.

We have been with Acme since we built our house in 1967. They were a wonderful company. Since…read moreselling out to Blue Star, things have changed however. Billing system is awkward and although we are on autofill, we have run out of propane three times, twice within a month! When I called the office the first time, they wouldn't believe me that the tanks were empty until I sent them photos of the gauges. I was told that the young delivery man "couldn't find" our house although it is clearly marked so he just skipped us twice and didn't say anything to anyone apparently. Running dry necessitated a service visit from the furnace co., an extra charge. We will now have another cold night and no cooking as our range also runs on propane. I've had it!

I must change my rating of this business after selling out to Blue Star Propane. Once a reliable…read morebusiness, Acme sold to Blue Star Propane who is not locally owned or operated. They implemented changes right before this last cold snap (December 2021) and both delivery and billing were delayed. I watched my propane drop to below 10% and was not able to heat my house above 60 degrees while temperatures were just above freezing outside. When the 276$ bill came there was no way to pay it. They had not successfully set up the payment system. The bill has nasty warnings about finance charges if late, so I was concerned. Acme's discount if paying early was removed. Acme told me to wait until I received a paper bill in the mail and then pay it, so I did. I paid it directly over the phone. And cancelled our account, switching to Peak Propane. However, Blue Star continued to bill me, this time adding those finance charges. I received a second bill with finance charges two days after paying the bill over the phone. Clearly Blue Star is not at the level Acme was and I would not recommend this company. I was recommended by a propane servicing company to try Peak Propane, a locally owned company.

We returned from a trip to discover we ran out of propane. Friday after 4 - their closing time - we…read morespoke with Justin. He determined we were not an emergency call out and a regular service call would be coming out the next day. He was polite and kind and we liked speaking with him about our problem. The next day Erik arrived at 10am and got to work. In addition to cleaning spiderwebs away, he not only filled our tank but made sure all of our appliances were working. As he checked the appliances, he took his time and explained each on/off procedure with us. We have used this company for over 7 years and have been nothing less than impressed with their services.

Avoid. Started out 2 years ago great. Price was good and service was excellent. They asked me for a…read morereview and I gave them 5 stars. They got down my driveway without going off and knocked on the door to give me the bill. Then they started going off the driveway just a little and leaving the bill fastened to the garage door handle, Still ok but always some cleanup after a visit. Then they promised a delivery when my tank was low just before a cold snap and did not show. Then (last visit) they went 2' off the driveway and destroyed my rock garden. I found the bill blowing in the wind in the driveway.

I went to fill my propane tanks for the first time and noticed I had a flat tire when I pulled into…read moretheir lot. I went inside to ask for propane and the gentleman at the counter said he'll be right out. He came out and noticed I was trying to find my spare and jack etc. He asked if I needed help. I asked if he knew where the nearest tire store might be. He said Costco. He took out his phone and searched to see if there is a nearer tire store. He filled my tanks and waited outside until I pulled out. He wanted to make sure my tires we ok enough to drive. It was the type of genuine kindness that you remember. It's what keeps customers coming back.

Provided the Lowest price of other competitors! Local business and not a chain business. Provided…read moreanswers via text with pics and now my gas fireplace is operational!

Whenever I need advice for propane fittings etc this is the place. Chris is knowledgeable and will…read morenever oversell you. They know quality fittings and propane hardware, regulators etc. They really try to educate you to help you understand the "why". They strive to ensure you will have a safe propane installation. Highly recommended.

Best propane shop in puyallup I've been coming here my…read morewhole life for Propane needs and they will never stir you wrong !

My experience with Black bear outpost was Awesome. Very beautiful people. Can not wait to see them…read moreagain. Highly recommend.

Super friendly, great service and they respect their customers. A lot of nice things to purchase.read more