I pulled up to the big tank right out front where all the hoses were and the lady came out quickly…read more She checked my tank and said it was pretty much full already, but she topped it off. I only needed a little under 2lbs so she only had to charge me $5. I liked that she had both Andes Mints and Peppermint Pattys at the desk. I was in and out of there in minutes.

Refill service was quick and courteous, and the price was good. Will be returning here for all…read morefuture refills.

absolutely the best !! fast response , great { lowest price on tank & install } & super friendly…read morestaff & employees !!!!!!!!!

Called twice to get help in getting a larger propane tank for my motorhome. First call was fine,…read moretalked to receptionist and she didn't have a lot of answers but said someone would call me. Later got a call from Junior. He asked what I needed and I told him, expecting to pay for a site survey and a large tank. Was prepared to spend the $600-800 to get the tank in for winter but never got a callback. Texted the number again and got no response. Ended up going somewhere else.

Raising my rating from 3 to 4…read more This is the second time in a year I've rented a truck from thus U-Haul location. Today, I did not have a reservation but was able to get a van on short notice to move a large screen TV that just came on sale and we bought. The staff had a vehicle that was clean, operated well and the size to do the job. Although this was a couple hour job, the price was right and filled a niche, for me, in a vehicle suited for such a small job as mine. One watch out - and this is no rub on this location but of all vehicle rental businesses - they advertise $19.95 a day then in small print "plus additional fees". Those "additional fees" are largely taxes and fees added by the friggin government. My bill came to almost double the 20 bucks. I've had this same experience with Hertz and car rental places,

I brought my new car to this location on June 8, 2026 for a trailer hitch and wiring installation…read more The experience was a disaster from start to finish. The installation took over five hours. When I finally picked up my car, warning lights were flashing on the dashboard. The installer told me he had accidentally disconnected a parking sensor during the job. A week later, when my niece sat in the rear seat for the first time, I discovered the interior trim had been reinstalled incorrectly, pinching the rear seatbelt so it cannot retract. This is a serious safety hazard. I also found one trim clip badly mangled, consistent with someone using the wrong tool, and a second clip missing entirely on the other side. I now have to take my brand new car to an authorized Toyota dealership for a full inspection before I can even trust that the hitch is safe to use. When I tried to contact U-Haul corporate to file a formal complaint, both of their published email addresses bounced back as undeliverable. If you value your vehicle, I would strongly recommend finding a professional installer elsewhere.

I've been a loyal customer for about 10 years. I pay more per gallon of propane and they have the…read moreresponsibility to keep the 200 gallon tank full. We are snowbirds. In early Feb (before the big snow) I called them twice to get my tank filled. I arrived at my house after a long day of travel with houseguests to find NO propane. No heat, hot water, fireplaces etc. They did show up the next day when it was scheduled. Major inconvenience. They also said they had NO liability if my pipes had frozen. Nice to know. I talked to 4 different people at ferrellgas and got no apology. Excuses. They need customer service lessons. I quit!

I changed to Ferrellgas last year from another provider because of bad service and cost. Now I am…read moreout of propane and havent received a call back in the last 5 days and I'm blocked from ordering online. Not sure what the problem is, but think a call back is in order.

PacWest was GREAT. They were "forced/priced" to "retire". Suburban Propane's 1st story was PW 'went…read moreout of business' & SP had 'taken over' all PW customers. Their refill quote in February was triple the price of propane at gas stations, due to my 'low consumption'. I told them to pound sand and make an appointment with me for tank removal. They sent several tank rental fee letters with past due charges; with no proof of ownership, no past, current or new contract, nothing but a bill; 5 red flags. I called again to refute the charge & they said tank removal would cost me $150; 50% more than a year of rent conveniently. I should send them a past due STORAGE fee. This is America and I will choose who provides my services. They did not acknowledge my first conversation, their story NOW was PW owner "retired"; red flag! Past due charges after I refuse any business with them and tell them to retrieve the tank! SP does not own that contract u had with PW. Shop around. Buy a 60 gallon tank or two and fill at a station. Have a handyman assist. SP's practices will have you paying 2 to 3 times or EVEN MORE than necessary. They downplayed all their negative reviews; red flag! THIS IS AMERICA & unfortunately capitalism can mean the big invisible corporation will force the 5 star local businesses out & jack prices up each time they gobble up another. Self Protection is what SP should stand for; BUYER BEWARE. Thank goodness for YELP! I was lucky to have read up on SP. The sound of my head popping out of nowhere land was LOUD. Do not say yes, do not sign, do accept propane, do not pay for rental or removal I to a company you did not contract with. Ask them to remove your info from your records. Record your phone calls with them, at least take very good notes. Happy & Safe 4th to all; FREEDOM!

super easy process to connect and hook up to our new to us home. The rep explained everything…read moreclearly and was able to get someone out within a few days to fill up my tank. They also installed a wi-fi receptor to inform me and the company when my tank gets to 20% and someone automatically comes out to refill. couldn't ask for better/easier servicing.

Hours say there open but they are not. We got scolded for driving in the back, but not told they…read morewere closed that day. Couldn't call anyone to see if hours were correct.

This location previously operated as C&D Propane. When they sold out to AmeriGas, they made a deal…read morewith the Devil. This company charges almost $2 over fair market price for propane and they WILL NOT communicate with their customers; phone calls go unanswered, and the on line portal is nothing more than a payment site. The local office is closed to walk ins. I just sent them a certified letter halting all future deliveries and I can't wait to have them haul away my tank. It will be my happiest day since I turned in my Comcast cable box.

Ron was very welcoming and spent a good amount of time with us helping us to figure out exactly…read morewhich size trailer we needed and what the differences in the ones we were looking at were. We made more than one trip out there and it was an hour and a half drive. We wouldn't have if it wasn't a good experience.

We had a very pleasant experience with our trade-in and purchase! Sales and service reps were very…read morehelpful, and not pushy at all. I feel like we got a good deal and would gladly do business with Baydos's in Chehalis again!